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2017-12-24 2017-12-25
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    Shangri-La Hotel Toronto

    188 University Avenue, Toronto, Ontario M5H 0A3, Canada
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    2017-12-24 2017-12-25
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    US$388
    US$357
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    Traveller (487)
    Room & Suite (601)
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    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobby lounge” (51 reviews)
    “room ipad” (15 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    5.0 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,264)
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    71 - 75 of 1,199 reviews

    Reviewed 2 September 2017

    We stayed in a one bedroom suite which was stunning and very luxurious. The room was beautifully decorated and not only had a fully equipped bathroom, with the deepest bath I've ever seen, but also has a shower room. There was free Wf-fi too. I...More

    1  Thank FoxyLady1972
    Response from Jens M, General Manager at Shangri-La Hotel TorontoResponded 6 September 2017

    Dear FoxyLady1972, I would like to thank you for choosing Shangri-La Hotel, Toronto for your stay. We are so delighted to hear that you had a great trip. I appreciate your review very much and I have shared your kind words with the entire team....More

    Reviewed 1 September 2017

    I visit Toronto frequently and try a new hotel every time. Last January I stayed at Shangri-La. (I thought I submitted this review then.... just realised I had not). I walked into my room to find a huge pillar in the middle of it. I...More

    Thank Kensingtonyogini
    Response from Jens M, General Manager at Shangri-La Hotel TorontoResponded 6 September 2017

    Dear NedaNikbakht, Thank-you for choosing Shangri-La Hotel, Toronto. I wanted to thank you for bringing your concerns to my attention as it gives us an opportunity to improve on our services. Kindly know that have looked into your comments with our respective Managers. I hope...More

    Reviewed 31 August 2017

    The best hotel experience we've had in Toronto bar none. It's was our kids birthday and every effort was made to make them feel special throughout our stay including balloons and and snacks in our room upon arrival, special treatment at high tea etc. Hotel...More

    Review collected in partnership with shangri-la.com
    1  Thank vman124
    Response from Jens M, General Manager at Shangri-La Hotel TorontoResponded 6 September 2017

    Dear vman124, I would like to thank you for choosing Shangri-La hotel, Toronto for your child's birthday. We are very pleased to hear that you and your family enjoyed the time with us at our hotel. Please know that I have shared your kind words...More

    Reviewed 29 August 2017

    Fantastic staff with great personal service. Although there was a minor hiccup during check-in, the way the staff dealt with it was professional. The suite we stayed in was really nice with a great view of downtown Toronto.More

    1  Thank Abdulaziz A
    Response from Jens M, General Manager at Shangri-La Hotel TorontoResponded 30 August 2017

    Dear Abdulaziz A, I would like to thank you for choosing Shangri-La hotel, Toronto. We are very pleased to hear that you enjoyed your time with us at our hotel. Please know that I have shared your kind words with the entire team. We look...More

    Reviewed 27 August 2017

    Great hotel/vibe in a great location. We walked to the baseball stadium easily and Billy Bishop airport is really close. Staff is over the top service oriented and everything you expect from Shangri-la properties. Housekeeping/cleanliness was first-rate. Although we were next to the elevator, we...More

    1  Thank love2travelKelly
    Response from Jens M, General Manager at Shangri-La Hotel TorontoResponded 28 August 2017

    Dear love2travelKelly, I would like to thank you for choosing Shangri-La Hotel, Toronto for your stay. We are so pleased to hear that you had a great trip. I appreciate the note you sent very much and I have shared your kind words with the...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$338 - US$572 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Toronto
    • #3 Business Hotel in Toronto
    • #6 Romantic Hotel in Toronto
    • #6 Spa Hotel in Toronto
    • #9 Luxury Hotel in Toronto
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 202
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Hotels.com, Orbitz, Hotwire, getaroom.com, HotelsforEveryone, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Shangri-La Hotel Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Toronto >
    • Downtown West
    • Also Known As
    • Shangri-La Hotel Toronto Ontario
    Add Photo Photos
    Traveller (487)
    Room & Suite (601)
    Pool & Beach (39)
    Dining (27)
    Hotel & Grounds (306)
    Bathroom (67)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Downtown West
    Downtown West is home to Toronto's gorgeous Inner
    Harbor, and is a must-visit for lovers of art and the
    outdoors. The area's rich cultural heritage is
    celebrated by a number of monuments and museums,
    giving the neighborhood a mature feel. As a premier
    destination for modern art, people here stroll through
    the cool contemporary pieces at the Power Plant, enjoy
    the outdoor installations along Queen's Quay and Canoe
    ...More
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    Ask a question
    Questions & Answers
    Sas_foodie
    7 October 2017|
    AnswerShow all 4 answers
    Response from kcrow1959 | Reviewed this property |
    no you can either use the train or taxi. we used the train on the way in to toronto, its about 5 minutes walk from the station
    0
    Votes
    msdas
    27 July 2017|
    Answer
    Response from Enna S | Reviewed this property |
    either $ 15 or $20 a day and it's valet parking
    0
    Votes
    Keisha O
    15 July 2017|
    AnswerShow all 6 answers
    Response from Mike D | Reviewed this property |
    714
    1
    Vote
    Room Tips
    "find another hotel"
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    "Go for the one bedroom suite if your budget approves"
    Read review
    "Deluxe one-bedroom suite with corner bathroom and views of the CN Tower - awesome!"
    Read review
    "The corner suites offer very nice views of downtown Toronto."
    Read review
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