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117 Pembroke St, Toronto, Ontario M5A 2N9 Canada
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Traveller (180)
Room & Suite (605)
Dining (10)

About

#120 of 142 in Toronto
Location
Cleanliness
Service
Value
Located in the heart of Downtown Toronto, this historic property offers the contrast of old town look with newly renovated rooms. Conveniently located, this property is mere five minutes walk from the Eaton Centre, Allan Gardens, Dundas Square and many other tourist attractions including award winning restaurants. It is one of the few hotels in Downtown which has survived the York period (Former Toronto). Hop onto a street car or Subway and you are at the Toronto Convention Centre, University of Toronto, CN Towers, Rogers Center, Hockey Hall of Fame, China town,American Embassy and Harbor front within ten minutes. At Knights Inn we are committed to making your stay as comfortable as possible. All our staff members are dedicated and will provide you with excellent service, making your stay memorable.Please note we do not have parking on site
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Wifi
Vending machine
Taxi service
Non-smoking hotel
24-hour front desk
Room features
Air conditioning
Desk
Iron
Private bathrooms
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Languages Spoken
English, Filipino, Hindi, Urdu

Location

Full view
93Great for walkers
Grade: 93 out of 100
56Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
298Reviews6Q+A39Room tips
Traveller rating
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Penguinboy wrote a review Dec. 2021
11 contributions
+1
The Pembroke Inn looked reasonable from the street, and was walking distance to our daugter's place, so we thought we'd give it a try - but it turned out to be by far the worst hotel we've ever stayed in. We got a basement room that smelled of sewage, with glass brick windows that obviously wouldn't open. The bathroom featured a toilet that wasn't attached to the floor, taps that were loose. and a filthy shower with a drain cover that was not attached. The baseboards showed signs of water damage, and the walls were in rough shape. To top it off, there were all sorts of shady looking characters roaming around the property. The front desk staff were pleasant enough, but this was hardly enough to compenste for the abysmal room.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: Stay elsewhere!
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Shane R wrote a review Oct. 2021
3 contributions
Pembrook inn was a lovely hotel and great location, and very clean also staff were very very nice and friendly and very helpful, I would definitely recommend to anyone who is looking fo a great vacation
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Date of stay: October 2021Trip type: Travelled
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Helen wrote a review Aug. 2021
Canggu, Indonesia8 contributions1 helpful vote
This was the worst stay of my life, although technically I didn't even stay! This property charged my despite needing to leave due to security issues. They house at-risk community for a fraction of what you pay and allow aggressive individuals to roam the hotel without masks. As a single, young female it was clear I could not stay here and when I confronted management about it they assured me they would refund me but their computers were down so I could go to my dinner reservation and they would take care of it when I returned. Once I returned, they informed me since my bags were in my room for a few hours they would charge me for the first night. I reminded them that I tried to leave immediately but was told their "computers were down" but they wouldn't budge. Absolutely dispicable! I hope Expedia removes them from their site as no one should have to stay under such conditions or pay for a room they didn't even use!
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Date of stay: August 2021
Location
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NC C wrote a review Mar. 2020
1 contribution1 helpful vote
I originally reserved for one night and decided to re-book for an additional three more nights. From start to finish to coming back the next day. The customer service was/is excellent. I would highly recommend this place.
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Date of stay: March 2020Trip type: Travelled
1 Helpful vote
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Response from Pembroke I, Management at Pembroke Inn
Responded Mar. 21, 2020
Dear Guest, Thank you for staying with us. We are happy that you enjoyed your stay with us. Hope to see you again soon.
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Brieanna L wrote a review Mar. 2020
2 contributions3 helpful votes
I was surprised at the value for money especially since it was labelled a 2 star hotel. The room was more spacious than expected with excellent lighting and modern amenities. The bed was very comfortable and the water was hot with great pressure! Staff was friendly, professional, and welcoming. The location, though in a shady neighbourhood, was ideal for accessing downtown Toronto. Great job, I will be back!
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Room Tip: 2nd floor was away from noise and cozy
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1 Helpful vote
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Response from Pembroke I, Management at Pembroke Inn
Responded Mar. 21, 2020
Dear Guest, We appreciate your valuable ratings and feedback. We are thankful for your kind words. See you on your next trip to Toronto.
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FritzEnVoyage wrote a review Mar. 2020
Baar, Switzerland92 contributions21 helpful votes
The staff was friendly and helpful, but I had to move twice within 9 days as my rooms were still not renovated and therefore not in good conditions. Most annoying were disrespectful other guest being extremely noisy well after midnight. Location is poor as well, min 25-30 min walk to center.
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Date of stay: March 2020Trip type: Travelled
1 Helpful vote
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Response from Pembroke I, Management at Pembroke Inn
Responded Mar. 21, 2020
Dear Guest, Thank you for choosing to stay with us.We are happy that you liked our friendly staff and services. We have completed our renovations.
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Carlie wrote a review Jan. 2020
2 contributions2 helpful votes
Want to park at the hotel, costs you extra. Want to checkout late, costs you extra. Want some water, costs you extra. Want a room with air conditioning costs extra. Wifi that actually works, surprise need to pay more! The power went out 3 times in our trip. The staff were not capable of fixing the problem. People in the rooms next to us put extension cords out in the hallway so they could have power. The walls are so thin that when the room next to us has a shower we couldnt hear the TV. Do yourself a favour and stay anywhere else!!
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Date of stay: January 2020Trip type: Travelled
1 Helpful vote
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Response from Pembroke I, Management at Pembroke Inn
Responded Mar. 21, 2020
Dear Guest Thank you for staying with us. We appreciate your valuable feedback. Our team has addressed the issues you have pointed to us.
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alex1979 wrote a review Oct. 2019
Dubai, United Arab Emirates13 contributions22 helpful votes
In my last trip to Toronto I to had to stay close from Ryerson University in Toronto and since I didn't make earlier arrangements I found myself booked by my trip organiser at Pembroke Inn on Pembroke Street close from Jarvis and Gerrrard East. I would say it wasnt my best experience staying in an Inn, the property is dated and I don't recommend anyone to stay on first floor or basement since you will not be able to sleep or even focus on anything given the vibration and sound coming from the ceiling whenever the guest in the room above you is walking ( it feels like an earthquake..!)! Also most of the rooms dont have a window that open and you cannot even open the curtains since there are neighbours in the house in front of you.... the bathrooms and furniture are very old and not renovated, breakfast is very poor in choice and quality and no one is available to help you! There is a laundry room in the basement I had to use it but there was not detergent available to buy from the vending machine and the staff didn't offer to give me or buy for me from outside. There is no lobby or seating area if you need to wait outside your room. Basically it was not the greatest experience I had staying there for few days despite the fact that the city of Toronto is one of the best cities in North America and Canada and you would have imagined that you will get value for the money you spend ( gosh!.. very overpriced property for the quality and comfort (you wont get))...
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Date of stay: September 2019Trip type: Travelled
2 Helpful votes
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Grimsby_Girl78 wrote a review Sep. 2019
Grimsby, Canada10 contributions19 helpful votes
Our first time booking a hotel that wasn't a popular "hotel chain" and we were pleasantly surprised. They've done a great job upgrading an old building with modern decor. Bedding was very fresh, new and clean (which in my #1 priority/wish when staying at a hotel!) - Staff was super friendly and accommodating. Free wi-fi, new flatscreen TV's and a great free breakfast (breakfast sandwiches, waffles, toast, cereal coffee, juice etc) that is served in a funky cafe area. Very impressed. - Will definitely stay again!
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Date of stay: September 2019
Location
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1 Helpful vote
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Response from Pembroke I, Management at Pembroke Inn
Responded Mar. 21, 2020
Dear Grimsby, We appreciate your valuable feedback. We are happy that you thoroughly enjoyed your stay with us.We are also happy to see that you liked our friendly staff and services.
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KateRochell25 wrote a review Sep. 2019
Abu Dhabi, United Arab Emirates97 contributions44 helpful votes
I stayed here for one night. Upon check in the staff were friendly and welcoming. They let me have a choice of room either a newly refurbished room downstairs or another upstairs. I went for the refurb room downstairs and it was very comfortable and clean. The only downside was the volume of the A/C units! Apart from that a really nice, comfortable hotel.
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Date of stay: September 2019Trip type: Travelled
2 Helpful votes
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PRICE RANGE
US$82 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
downtowner hotel toronto, downtowner motel toronto, downtowner inn toronto
FORMERLY KNOWN AS
Downtowner Inn
LOCATION
CanadaOntarioTorontoDowntown / Cabbagetown / Cabbagetown South / Moss Park / Old Toronto
NUMBER OF ROOMS
50
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Frequently Asked Questions about Pembroke Inn
Which popular attractions are close to Pembroke Inn?
Nearby attractions include Allan Gardens Conservatory (0.1 km), Niagara Tours (0.3 km), and Linkzup Nightlife Guides (0.5 km).
What are some of the property amenities at Pembroke Inn?
Some of the more popular amenities offered include free wifi, a 24 hour front desk, and paid public parking nearby.
Which room amenities are available at Pembroke Inn?
Top room amenities include air conditioning, a flat screen TV, and a desk.
Is parking available at Pembroke Inn?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pembroke Inn?
Conveniently located restaurants include Kinka Izakaya Original, Citrus, and The Irv.
Which languages are spoken by the staff at Pembroke Inn?
The staff speaks multiple languages, including English, Hindi, Filipino, and Urdu.
Are there any historical sites close to Pembroke Inn?
Many travellers enjoy visiting The Elgin & Winter Garden Theatre Centre (0.9 km), Spadina Museum (3.5 km), and Casa Loma (3.5 km).