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1 King Street West, Toronto, Ontario M5H 1A1 Canada
13 people are viewing this hotel
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Traveller (1140)
Room & Suite (899)
Videos (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-11-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from One King West Hotel & Residence
Updated 21-11-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 143 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
Immersive and inspiring, One King West Hotel & Residence invites you to a uniquely vibrant place to stay. Enjoy the genuine warmth and gracious service at this unique oasis of hospitality. Indulge in architectural grandeur, sophisticated comfort and personalized service at One King West. Connect yourself to the city’s core business, entertainment and shopping districts from this premier address. Come and see why One King West is a hotel to call home. Please note: While Room Service remains closed, you can still enjoy the flavourful eats from our culinary team, as well as our extensive drink selection in the comfort of your suite with our take-out services. Or join us at our on-site restaurant, Teller's Bar and Lounge, for an unforgettable experience, gourmet cuisine, exquisite cocktails and exceptional service. Dining available daily from 3PM to 10PM.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Car hire
Conference facilities
Banquet room
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Vending machine
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Filipino and 1 more
3130Reviews63Q+A100Room tips
Traveller rating
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Colton W wrote a review Oct. 2
1 contribution
Awesome spot!!! Highly recommended, close to everything! service was awesome. Will stay again! Close for shopping, close to lots of good places to eat! We will be staying here again 100%!!!!! Clean rooms, clean bathrooms, lobby is awesome, love music and good drinks & food
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stacey S wrote a review Aug. 2022
5 contributions7 helpful votes
Hotel's Favourite
I've stayed at One King twice this year. I orginally booked because the price was reasonable and the location was great. After staying there in April I returned because I was so impressed with the hotel. It is very well kept and clean. Both of my rooms had great views of the CN tower and city. The beds are comfortable, more on the firm side, which I prefer. I bought food and used the kitchenette every day for breakfast. Front desk and the bell staff are courteous and attentive. I found all the staff, regardless of if they were helping me, to be exceptionally kind. Whenever I was in the elevator with someone they would smile, greet me and strike up a conversation. The location is a short walk to the arena, train station, and there are so many great restaurants within minutes of the hotel. I loved going to the Daily Ritual Cafe (which is attached to the hotel) in the morning, grabbing a coffee and walking around the corner to Berczy park to people watching. Overall it's just solid hotel with great staff. I look forward to my next stay.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roxana Ahari, Marketing at One King West Hotel & Residence
Responded Aug. 26, 2022
Dear Skmoon, Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our staff made you feel welcomed and that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West soon. Regards, Steve O'Brien General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pauline wrote a review Sep. 2022
Banbridge21 contributions37 helpful votes
We stayed here for 3 nights... from the initial booking until we checked out the staff were extremely helpful... from questions we had before we arrived to explaining everything to us when we arrived in simple terms. The rooms were beautiful.. we had a kitchen in ours which was really handy. We ate in the hotel one of the nights. Great food and again great staff! I would definitely book here again
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fatin A wrote a review Sep. 2022
1 contribution
I was at the hotel for six days, the service was excellent, upon our arrival and upon departure we received excellent service from ###Matthew, he was really helpful and helped a lot with all the luggage and gave us perfect service from him
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rania wrote a review Sep. 2022
1 contribution
We stayed for 5 nights and it was great the staff was amazing especially Matthew, he was very helpful and always cheerful. Whenever we needed help or had a question Matthew helped us greatly. For sure will be returning. Also the food was really good.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AmyHannah wrote a review Sep. 2022
Manchester, United Kingdom207 contributions207 helpful votes
We chose this hotel because of the location, we have stayed in this part of town before and know how convenient it is. The price was approx £200 per night for a suite. Pros: * Location - easy walk to most places we wanted to be. * Nice powerful shower * Room was clean, comfortable and a good size (after asking to move room) * Room was equipped with a fridge, iron, ironing board, microwave, dishwasher etc. Cons: * The 1st room we were placed in was small and dingy. We were moved to the same grade room but a much larger version. * Rooms are in need of upgrading. They aren't luxury. Fixtures need replacing now as they are tired and some broken. * Bathroom is small considering the size of the rest of the room! * Attention to detail is lacking for a 4* hotel - no robes?! This hotel markets as a luxury hotel, which it is not. Although the rooms were clean and comfortable, it just isn't luxurious. The location is excellent and with some room upgrades the hotel would be much more appealing (mainly the bathroom and kitchen areas of the suites). Would possibly stay again but would explore other options too.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karen S wrote a review Sep. 2022
Hamilton, Canada87 contributions81 helpful votes
We attempted to rent a room at the set price of an event at this hotel, but when attempting to pay were told that this event had no special room rate was told over $700. We booked a room a couple blocks away instead. We arrive to event held at this hotel and though we have paid and tickets with us, the hotel staff refused to allow us to be seated as we were not on the seating plan. There were seats with name ´guest ´and clearly were ours as it was under our group name, but hotel staff had few brain cells to figure this out. It seemed hotel staff were more focused on policing people and the food than the guest experience I can assure you! Kids got extra salads and the supervisor staff were pointing at the kids and got upset arguing in the gala room. The event organizer attempted to resolve the seating issue but the hotel staff again asked us to leave the gala room. We then had our meal bracelets cut off our wrists and publicly in front of all guests. We were ushered out of gala room multiple times by hotel staff in front of other guests. It was embarrassing! We finally sat at the table per the event organizer, regardless of the hotel staff disapproving. During dinner another couple a table over was interrogated in the same manner however was not asked to leave. This hotel has zero regard for common decency and though they apologized to us after seeing many empty paid seats unoccupied during dinner, they should never had treated us like that! Take dinner numbers and charge organizer, don’t leave the guests publicly embarrassed and humiliated! I bet they weigh each dish before it’s served so you don’t get a sliver of a carrot more than intended. Just disgusting. Kids meals…. It was not a burger! Two meatballs on teeny tiny slider buns. Kitchen gave the kids the extra Caesar salads that were already made for event and I am glad no one took them back cause I would have definitely said something! It definitely looked like the supervisors were upset about it. Can’t run a luxury hotel worrying about little things like that definitely comes off stingy and cheap! Poor execution of event, no problem solving skills. Not poor problem solving skills, ZERO problem solving skills. Glad we didn’t stay here and wouldn’t attend another event here!
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Avoid events here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roxana Ahari, Marketing at One King West Hotel & Residence
Responded 1 week ago
Dear Somegurl, Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that the event with us did not meet your expectations. We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us. I have shared your comments with the appropriate members of our team and we will use this feedback to help us improve on our product and service standards, wherever possible. I welcome the opportunity of hearing from you to discuss these issues further. If possible, please reach out to me directly with more details at frontofficemanagement@onekingwest.com. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West soon. Regards, Steve O'Brien General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniela R wrote a review Sep. 2022
1 contribution
My experience at this hotel was amazing all the staff members were super helpful! Shout out to Matthew for helping me out with all my things. Thank you. The view and the room was beautiful what an amazing stay and the food was great the concierge staff members were also really hopeful I appreciate the staff for the wonderful experience
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roxana Ahari, Marketing at One King West Hotel & Residence
Responded 1 week ago
Dear T5667VWdanielar, Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that Matthew and the staff took such good care of you and that our modern home-inspired suites were instrumental in making your stay an enjoyable one. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is always rewarding to hear that our efforts have been recognized and appreciated. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West soon. Regards, Steve O'Brien General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
joemny c wrote a review Sep. 2022
1 contribution
I really enjoyed everything about the hotel. Staff were very lovely and helpful. I just wanted to appreciate Mathew for his services. He did such an amazing job and hope to see him again! Thank you all!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roxana Ahari, Marketing at One King West Hotel & Residence
Responded 1 week ago
Dear Joemnyc, Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that Mathew took such good care of you and that he made your stay even more enjoyable. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let Mathew know how much of an impact he made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West soon. Regards, Steve O'Brien General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roving372959 wrote a review Sep. 2022
Bristol, United Kingdom1 contribution
Room was nice and tea and coffee supplied but they could not supply cows/fresh milk. I had to go out at 9pm in the evening looking for a store where I could buy some milk so I could have a proper tea and coffee. Often it’s the little details that let a place down. You would think a 4 star hotel could find a jug of milk when you’re paying hundreds of dollars to stay there. First and last visit.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roxana Ahari, Marketing at One King West Hotel & Residence
Responded 1 week ago
Dear Roving372959, Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that your stay with us did not meet your expectations. We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us. I have shared your comments with the appropriate members of our team and we will use this feedback to help us improve on our product and service standards, wherever possible. I welcome the opportunity of hearing from you to discuss these issues further. If possible, please reach out to me directly with more details regarding your stay. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West soon. Regards, Steve O'Brien General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$258 - US$411 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
1 king west hotel & residence, one king west hotel and residence, one king west toronto, suites toronto, king suites toronto, one king west hotel residence, suites 1 king west
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Bay Street Corridor / Entertainment District / Financial District / Old Toronto
NUMBER OF ROOMS
330
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Frequently Asked Questions about One King West Hotel & Residence
Which popular attractions are close to One King West Hotel & Residence?
Nearby attractions include Levelup Reality (0.4 km), Toronto Urban Adventures (0.2 km), and Hockey Hall of Fame (0.2 km).
What are some of the property amenities at One King West Hotel & Residence?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at One King West Hotel & Residence?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at One King West Hotel & Residence?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at One King West Hotel & Residence?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to One King West Hotel & Residence?
Conveniently located restaurants include Richmond Station, C'est what?, and Canoe Restaurant & Bar.
Are there opportunities to exercise at One King West Hotel & Residence?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Is One King West Hotel & Residence located near the city centre?
Yes, it is 0.8 km away from the centre of Toronto.
Are any cleaning services offered at One King West Hotel & Residence?
Yes, laundry service and self serve laundry are offered to guests.
Does One King West Hotel & Residence offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at One King West Hotel & Residence?
The staff speaks multiple languages, including English, Spanish, French, Hindi, and Filipino.