The Hazelton Hotel

The Hazelton Hotel, situated in the heart of Yorkville, in Toronto is ranked as Canada's # 1 or 2 hotel. After a 4 day 3 night stay recently, I fully agree with that ranking. In fact, it was the very best hotel experience I have ever had in any hotel in Canada. The high…

Date of stay: January 2019

Response from Hani-S-Roustom, General Manager at The Hazelton Hotel

Responded 3 days ago

Dear gerrys87 , Thank you for taking the time to write such a detailed review of your recent stay at the Hazelton Hotel. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests. I was delighted to know that we were able to make your stay at the Hazelton a memorable one. Thank you so much for the praises you give to our entire staff here at the Hazelton. I will be sure to pass on your kind words to our team, as I know they will be delighted to hear it. The Hazelton Hotel would never have been the #1 hotel in Toronto and #2 in Canada on TripAdvisor without your vote of confidence. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to The Hazelton Hotel in the near future! Sincerely, Hani Roustom General Manager The Hazelton Hotel

Hotel's Favourite

What is there more to say... It was a lavish experience!

Really, what is there more to say: we had an absolutely amazing stay at this hotel! The place was wonderful, lavish, and yet absolutely unpretentious. The staff where just wonderful, professional and genuine. The room (Oh the room!) was pure space, black marble and complete…

Date of stay: April 2018

Response from Hani-S-Roustom, General Manager at The Hazelton Hotel

Responded May 25, 2018

Dear TheLittleGreenBug, Thank you for taking the time to write us a review of your recent stay at The Hazelton Hotel. I was delighted to read your positive feedback and I will be sure to pass on your kind words to our staff as I know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to The Hazelton Hotel in the near future! Sincerely, Hani Roustom General Manager The Hazelton Hotel

Amazing !!!!!!!!

I needed a Stay-cation , it was exactly that and more. Everyone was exceptional. work ethic was beyond. I needed to be pampered and they did that and more. Spa was amazing. when I dialed for anything it was at my room within seconds. Pillow menu, room service, valet, baggage .…

Date of stay: January 2019

Response from Hani-S-Roustom, General Manager at The Hazelton Hotel

Responded 1 week ago

Dear Marie, Thank you for taking the time to write such a detailed review of your recent stay at the Hazelton Hotel. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests. I was delighted to know that we were able to make your staycation at the Hazelton a memorable one. Thank you so much for the praises you give to our entire staff here at the Hazelton. I will be sure to pass on your kind words to our team, as I know they will be delighted to hear it. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to The Hazelton Hotel in the near future! Sincerely, Hani Roustom General Manager The Hazelton Hotel

Spa Day with my friend.

It was quite an amazing experience. I would highly recommend it. We had two 60 minute facials at The Hazelton Hotel Spa and left feeling refreshed and relaxed. Gordana proformed my facial and she was wonderful. The products were rich and luxurious and were generously applied.…

Date of stay: January 2019

Response from Hani-S-Roustom, General Manager at The Hazelton Hotel

Responded 1 week ago

Dear MrsLP123, Thank you for taking the time to review your experience at our Valmont Spa at the Hazelton. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests. I was delighted to know that you had an amazing experience at the spa, and I will be sure to pass on your kind words to our team, especially to Gordana, as I know they will be delighted to hear it. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to The Hazelton Hotel in the near future! Sincerely, Hani Roustom General Manager The Hazelton Hotel

A very memorable stay at Hazelton Hotel

We spent a night this past weekend at the Hazelton in Toronto's Yorkville district. From the moment we arrived, the staff was friendly and clearly there to make our stay one of a kind. Our room had all the amenities one could want and was close to world class dining and shopping…

Date of stay: January 2019

Response from Hani-S-Roustom, General Manager at The Hazelton Hotel

Responded 1 week ago

Dear WRoss2018, Thank you for taking the time to review your recent stay at the Hazelton Hotel. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests. I was delighted to read your positive feedback, and I will be sure to pass on your kind words to our staff, as I know they will be delighted to hear it. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to The Hazelton Hotel in the near future! Sincerely, Hani Roustom General Manager The Hazelton Hotel

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Professional photo exclusively commissioned by TripAdvisorThe Hazelton Hotel

The Deluxe King Room at The Hazelton Hotel

Professional photo exclusively commissioned by TripAdvisorThe Hazelton Hotel

The Bellair Suite at The Hazelton Hotel

View from balcony, great hotel in the heart of everything

View from Balcony

Powder Room

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Hi, can anyone tell me if this hotel would be a good option for visiting the falls, or would I be better to stay somewhere at the falls? I typed in hotels near to Niagara Falls and this hotel came up, but I see it is a fair distance away. I'm booking this trip from the UK, so want to make sure I get this right for hubby's 50th birthday celebration. Thanks in advance.

We stayed in the Hazelton and visited Niagara the following day. The drive was approximately 90 minutes and the Hazelton is certainly worth staying in. Can also recommend Mortons Steak House which is just a few minutes walk

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Hi, Can anyone provide an approximate cost and time from the airport to the hotel. Regards Heather

We usually take airline limousine or a limo outside of airport and the cost is between $60 and $65 Canadian. If you are a leading hotel member (unlimited) the ride from airport to Hazelton is complimentary when booking through Leading Hotels. If you are a Leading Hotel member (any level) it is better to book through them as there are a number of benefits. Otherwise, I would be happy to give you my company name if you are booking directly and you could secure a corporate rate at a discounted rate. The ride takes between 20 to 35 minutes depending on traffic and rush hour. The hotel location is truly the best one in Toronto.

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We have early morning flights out of Pearson. Does hotel provide transportation or what do you recommend?

Dear Jane O, We do not have a shuttle service from the Pearson International Airport, however, our concierge can certainly assist you with arranging one. Please contact the hotel directly. Best regards, The Hazelton Guest Service Team

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What is the charge to have a dog with you? Ours is a 5 1/2 lb Maltese.

Dear Janet C, Our pet fee is $125 per stay. You will need to sign a pet policy upon arrival. We will have dog amenities set up in your room prior to arrival. Our concierge team can also advise you where a dog friendly park in and around the neighborhood. Warmest regards, The Hazelton Guest Services Team

What is the charge to have a dog with you? Ours is a 5 1/2 lb Maltese.

Hi there, I am at the Hazelton Hotel now. I see dogs regular.y coming from the residence area and also from the hotel. I spoke with Anji at the front desk and she informs me that they apply a charge of $125.00 Canadian to the room rate for a dog. Also, the area is dog friendly and people shop with their dogs at Holt Renfrew and Harry Rosen. If you have not stayed here I recommend it. We have been staying here for nine years almost every weekend between September and June and the area is top.

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