Delta Hotels Toronto
75 Lower Simcoe Street, Toronto, Ontario M5J 3A6 Canada
Full view
View all photos(2,176)2,176
Room & Suite (907)
Dining (75)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. C$676 /night, 10/15 - 10/16
C$881
per night
C$585
per night
C$288
per night
Oct
Nov
Oct 15
Today
Oct 17
Oct 19
Oct 21
Oct 23
Oct 25
Oct 27
Oct 29
Oct 31
Nov 2
Nov 4
Nov 6
Nov 8
Nov 10
Nov 12
Nov 14
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#18 of 128 hotels in TorontoLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Stay, play and explore at Delta Hotels by Marriott Toronto. Our hotel in Toronto, Ontario, is located near the Metro Toronto Convention Centre, CN Tower, and Ripley's Aquarium of Canada. After a busy day, unwind in our 24-hour fitness centre, relax in our heated indoor pool, or enjoy on-site dining at SOCO Kitchen + Bar, Char No.5 Whisky & Cocktail Lounge, or The Roof at SOCO.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Valet parking
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Hot bath
Indoor pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Value
Languages Spoken
English
Location
75 Lower Simcoe Street, Toronto, Ontario M5J 3A6 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Toronto Island Airport
10 min•
See all flights
Toronto Pearson Intl Airport
20 km•
See all flights
Union
5 min•Toronto Rapid Transit
Rental Cars
241 Restaurants
within 0.5 kilometers
Reviews
4.5
2,967 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Delta Hotels Toronto garners high marks for its stellar location, often celebrated for being close to top attractions and transit. The hotel's rooms boast modernity and comfort, with guests frequently commending the cleanliness and large bathrooms. While the service is typically hailed as professional and efficient, there are occasional reports of staff being unresponsive.
Despite some minor grievances about coffee makers and Wi-Fi, the amenities contribute to a stylish and welcoming atmosphere. Opinions on value are divided, with some guests feeling costs outweigh the quality provided.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
2,967Reviews145Q+A100Room tips
Traveller rating
- 2,173
- 601
- 129
- 38
- 26
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Desk lamp with switch on base – easy to find
Lots of plugs beside bed, at desk, wall plugs – no furniture moving required
TV doubles as computer monitor, free wifi
Designated wall shelf for all the stuff that usually has to reside on your desk
No arms on the desk chair – awesome
Closet with hangers – doors fold back flat and there are shelves in the closet
Designated spot for coffee and tea
And there is tea kettle – hallelujah!
Base on bed so you can’t lose things underneath and it is recessed
Side tables are wall mounted – don’t stub toes and can’t lose things underneath
Nice big drawers for storage
Bathroom is nice and spacious – not cramped
There is counter space in bathroom – awesome and they have wall shelves for the stuff they provide, leaving counter for your stuff.
Handheld shower is fantastic – so much easier to wash your hair.
Garbage bin in bathroom is accessible and not hidden, nice towel racks right at front of vanity
Specific reading lights by bed that tilt
Nice dark out curtains that overlap when they close
Bathroom has pocket door so it doesn’t take up space
I can honestly say that if I was going to design a hotel room, this room has everything that I would prioritize and it has nice contemporary wall art as well.
Well done Delta!!!
Lots of plugs beside bed, at desk, wall plugs – no furniture moving required
TV doubles as computer monitor, free wifi
Designated wall shelf for all the stuff that usually has to reside on your desk
No arms on the desk chair – awesome
Closet with hangers – doors fold back flat and there are shelves in the closet
Designated spot for coffee and tea
And there is tea kettle – hallelujah!
Base on bed so you can’t lose things underneath and it is recessed
Side tables are wall mounted – don’t stub toes and can’t lose things underneath
Nice big drawers for storage
Bathroom is nice and spacious – not cramped
There is counter space in bathroom – awesome and they have wall shelves for the stuff they provide, leaving counter for your stuff.
Handheld shower is fantastic – so much easier to wash your hair.
Garbage bin in bathroom is accessible and not hidden, nice towel racks right at front of vanity
Specific reading lights by bed that tilt
Nice dark out curtains that overlap when they close
Bathroom has pocket door so it doesn’t take up space
I can honestly say that if I was going to design a hotel room, this room has everything that I would prioritize and it has nice contemporary wall art as well.
Well done Delta!!!
Read more
Date of stay: January 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quite possibly the best hotel stay of my life, without any exaggeration!!!
First, we were transferred here after a poor experience at another hotel. Upon our arrival at 3 AM, Matt (the night receptionist) and Nick (the night manager) had everything ready for us. They gave us a corner room on the 45th floor, access to the Club Lounge, upgraded internet, and all the amenities we requested free of charge. Also, because they are part of the Marriott family, they gave us our room at the rates we paid for the previous hotel (which was less than theirs) and their entire management staff over the course of our stay repeatedly apologized for our experience at a Marriott group hotel.
I cant speak well enough of the service here. Room requests were handled immediately, and they more than made up for our experience during our anniversary getaway. A bottle of wine and a cheese plate were delivered complimentary, and they followed up the next morning to see if we needed anything else.
We wanted to see the play Anastasia, and the concierge team was outstanding. Genevieve got us tickets to see the play that day, and also recommended a hairdresser for my wife on New Years Eve. She made multiple calls to find her an appointment, and followed up to ensure we were satisfied. When we wanted to hear live music, Dave hooked us up with a great live venue and then called to ensure it was what we wanted. He also recommended a great men's salon and got me an appointment on New Years Eve for a haircut even though they were "booked" he got me in.
This staff EXEMPLIFIES what a hotel experience should be. When I visit Toronto again, there is no doubt that Delta hotel will be my only choice to stay at. You will not be disappointed with any aspect of this hotel. Dont take chances if you visit Toronto, just book at Delta and you will have no worries.
First, we were transferred here after a poor experience at another hotel. Upon our arrival at 3 AM, Matt (the night receptionist) and Nick (the night manager) had everything ready for us. They gave us a corner room on the 45th floor, access to the Club Lounge, upgraded internet, and all the amenities we requested free of charge. Also, because they are part of the Marriott family, they gave us our room at the rates we paid for the previous hotel (which was less than theirs) and their entire management staff over the course of our stay repeatedly apologized for our experience at a Marriott group hotel.
I cant speak well enough of the service here. Room requests were handled immediately, and they more than made up for our experience during our anniversary getaway. A bottle of wine and a cheese plate were delivered complimentary, and they followed up the next morning to see if we needed anything else.
We wanted to see the play Anastasia, and the concierge team was outstanding. Genevieve got us tickets to see the play that day, and also recommended a hairdresser for my wife on New Years Eve. She made multiple calls to find her an appointment, and followed up to ensure we were satisfied. When we wanted to hear live music, Dave hooked us up with a great live venue and then called to ensure it was what we wanted. He also recommended a great men's salon and got me an appointment on New Years Eve for a haircut even though they were "booked" he got me in.
This staff EXEMPLIFIES what a hotel experience should be. When I visit Toronto again, there is no doubt that Delta hotel will be my only choice to stay at. You will not be disappointed with any aspect of this hotel. Dont take chances if you visit Toronto, just book at Delta and you will have no worries.
Read more
Date of stay: December 2019
Value
Rooms
Service
Room Tip: Best rooms and service in Toronto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, Front Office Manager at Delta Hotels Toronto
Responded Jan 2, 2020
Dear Mondohelmet, Wishing you and your wife a very Happy New year! Thank you for recommending the Delta Hotels Toronto to future guests. We are pleased that we could provide you with a gratifying stay, and we appreciate your generous comments. We are delighted that our staff showed you what Marriott's spirit of service is all about. Evaluations like these inspire and motivate our team to continue delivering exceptional hospitality. We will definitely share your compliments with the associates you mentioned. It will surely put a smile on their faces. Your review means the world to us! Thank you again, and we look forward to welcoming you back. Maria Destacamento Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I’ve been staying at the Delta weekly Monday to Thursday for about a year and a half now, and I wouldn’t call this hotel less than my second home.
I’ve tried almost all the Marriott Bonvoy properties downtown Toronto and Delta is by far the best of them all.
The property is very recent, modern, vibrant and the rooms are impeccable. The view (whether you’re city, lake or CN tower side) is gorgeous. The facilities are very well maintained - the gym has the basic necessities with a beautiful view on the CN tower (workout with a view!), and they recently added a Fitness room with a projector and a “Fitness On Demand” program, allowing you to choose a class and do it. I find it amazing and very efficient.
But what truly makes this hotel amazing is the whole staff, whom I would like to thank from the bottom of my heart for making me feel at home away from home.
Thank you:
⁃ Catherine of course, for ensuring I always had what I needed.
⁃ The lounge staff: Sarthak (SK) and Betty (who I can even call my friends), Alex and Jasmine. You were my favourite morning and evening conversations, always with a big smile.
⁃ The front desk staff: Bradley, Lenard, Amir, Martin. My experience wouldn’t have been the same without your constant help.
⁃ The Bell men staff: Kari, Coby, Passang, Michael. Thank you for making my ins and outs seamless with my many bags.
⁃ Pillip: always so cheerful, whether arranging the gym or the lounge at closing time.
These mentions are only a sample of the long list I could write here. Every single person has had a positive impact on my stay at the Delta and I can’t thank you all enough!
I'm back home for the moment but I can't wait to have more business trips in Toronto to see you all again!!
I’ve tried almost all the Marriott Bonvoy properties downtown Toronto and Delta is by far the best of them all.
The property is very recent, modern, vibrant and the rooms are impeccable. The view (whether you’re city, lake or CN tower side) is gorgeous. The facilities are very well maintained - the gym has the basic necessities with a beautiful view on the CN tower (workout with a view!), and they recently added a Fitness room with a projector and a “Fitness On Demand” program, allowing you to choose a class and do it. I find it amazing and very efficient.
But what truly makes this hotel amazing is the whole staff, whom I would like to thank from the bottom of my heart for making me feel at home away from home.
Thank you:
⁃ Catherine of course, for ensuring I always had what I needed.
⁃ The lounge staff: Sarthak (SK) and Betty (who I can even call my friends), Alex and Jasmine. You were my favourite morning and evening conversations, always with a big smile.
⁃ The front desk staff: Bradley, Lenard, Amir, Martin. My experience wouldn’t have been the same without your constant help.
⁃ The Bell men staff: Kari, Coby, Passang, Michael. Thank you for making my ins and outs seamless with my many bags.
⁃ Pillip: always so cheerful, whether arranging the gym or the lounge at closing time.
These mentions are only a sample of the long list I could write here. Every single person has had a positive impact on my stay at the Delta and I can’t thank you all enough!
I'm back home for the moment but I can't wait to have more business trips in Toronto to see you all again!!
Read more
Date of stay: November 2019Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: City view on lower floors might get train noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We reached the hotel around 1PM, I have informed the hotel about the earlier arrival time via the chat function on the Bonvoy App. Unfortunately the room was not ready and we were told that housekeeping would be cleaning it straight away and we were invited to go up to the lounge on level 46. An hour later my wife went to check and was told that the room was almost ready, At 2:50PM I went back to the reception and the room was still not available. At that point I was offered a room on a lower floor but I declined stating that this would defeat our whole waiting period for a room on a higher floor (after all I am a platinum member...) The check in person (believe Priscilla) was very helpful and made a few more calls, finally we got our room around 3:15PM only - so even after the official check in time.She took the initiative to arrange a curtesy gift for the trouble which was appreciated. Nevertheless such a long wait isn't acceptable for an elite platinum member.
The rest of the stay was good. The location of the property is great for anyone attending sports events at either the Rogers Centre or Scotiabank Arena which can be accessed without going outside via the Path.
The room was spacious and clean with a fridge instead of a mini bar, this can be useful. Bedding was okay but not as comfortable as at the Westin or Sheraton.
Room keys are very temperamental, we had to replace 3 during our 5 nights stay!
The lounge is nice with a good selection of breakfast spread as well as evening snacks. Unfortunately one does not get a note with the operating hours as breakfast on the weekend starts 1 hour later on the weekend and we were told about this only in a not so polite way when we went for breakfast on the weekend. Valet parking was efficient and friendly and the wait was never as long as indicated on the valet slip.
However, the wait for elevators can occasionally take some time.
Overall a nice property, about 5 years old, and would get a higher ranking if check in was not such an issue and the keys would be more consistent.
The rest of the stay was good. The location of the property is great for anyone attending sports events at either the Rogers Centre or Scotiabank Arena which can be accessed without going outside via the Path.
The room was spacious and clean with a fridge instead of a mini bar, this can be useful. Bedding was okay but not as comfortable as at the Westin or Sheraton.
Room keys are very temperamental, we had to replace 3 during our 5 nights stay!
The lounge is nice with a good selection of breakfast spread as well as evening snacks. Unfortunately one does not get a note with the operating hours as breakfast on the weekend starts 1 hour later on the weekend and we were told about this only in a not so polite way when we went for breakfast on the weekend. Valet parking was efficient and friendly and the wait was never as long as indicated on the valet slip.
However, the wait for elevators can occasionally take some time.
Overall a nice property, about 5 years old, and would get a higher ranking if check in was not such an issue and the keys would be more consistent.
Read more
Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: High floor facing west
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Delta_Toronto, Manager at Delta Hotels Toronto
Responded Jan 10, 2020
Dear Notsofar, Thank you for taking the time to share your review on our Tripadvisor page and for your loyalty as a Platinum Bonvoy member. I am disappointed to hear that you and your wife experienced a delay checking into the hotel. It is our priority to ensure a flawless experience for our guests, and it is through feedback such as this we can continue to enhance our service. We are delighted to hear that you enjoyed the facilities of the hotel and found the location to be convenient, especially through the Path. We look forward to welcoming you again the next time you are visiting downtown Toronto! Sincerely, Heather McHardy Director of Front Office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent a long weekend at Delta, and it was a good experience. The room was spacious and the view from the room was great. We did receive dirty towels a couple of times (by dirty I mean on the first day one of the towels had short hair stuck on it, like after shaving, and on the second day one of them had a huge yellow spot on it) so that was a little bit of a turn off. Nonetheless they replaced it quickly.
We also ordered room service, and the mac and cheese was really good. The location was also great, right in the financial core of downtown, walking distance from a lot of great eateries. It also directly connects to the PATH from within the building, so in cold weather you really don't need to go outdoors at all, which I also appreciated.
We did try to go swimming, but the pool was extremely crowded. Not that it was a small pool per se, but it was too small for the number of people there. So we left without swimming. It was the middle of February, in the midst of crazy cold weather, so I guess that's why everyone was attracted to the indoor pool.
Overall, it was an alright experience.
We also ordered room service, and the mac and cheese was really good. The location was also great, right in the financial core of downtown, walking distance from a lot of great eateries. It also directly connects to the PATH from within the building, so in cold weather you really don't need to go outdoors at all, which I also appreciated.
We did try to go swimming, but the pool was extremely crowded. Not that it was a small pool per se, but it was too small for the number of people there. So we left without swimming. It was the middle of February, in the midst of crazy cold weather, so I guess that's why everyone was attracted to the indoor pool.
Overall, it was an alright experience.
Read more
Date of stay: February 2020
Value
Location
Service
Room Tip: Better view from higher floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Delta_Toronto, Manager at Delta Hotels Toronto
Responded Mar 13, 2020
Good day, Thank you for taking the time to provide your honest feedback about your experience at our hotel. I sincerely apologize that we did not meet your expectations, and will be sure to pass on your feedback to our Housekeeping team to prevent this from happening again. We hope to see you again in the future, and have a second chance to regain your business. All the best, Jonathan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was given the gift of a nights stay within my city for my birthday. Due to the pandemic, I was not able to travel as I normally would, but this was just as good. I was welcomed by the concierge with smiles and laughter. Check-in was a breeze and finding the room was easy as well. The room was beautiful but what captured my heart was the floor to ceiling windows all around, but more importantly in the bathroom, all while having the view of the skyline, the city and the lake. It was so beautiful to have the view at night while soaking in the big soaker tub. I was amazed.
The concierge was super helpful as I forgot a lighter to light my candle while soaking. I also forgot my wine bottle opener, and they were able to provide that to me as well. The following morning, I was advised that breakfast was included in the cost of the room, and I had a $75 budget that I could use. The menu was easy to download and order. Once the order was complete, they called me down to pick it up.
I was impressed by their safety measures pertaining to the pandemic. Sanitizer and signage were posted everywhere. All employees had on masks. We ordered Uber Eats the night we arrived and to prevent random people in and out of the building, we were advised to come down to pick up our food, which I appreciated.
All in all, the grounds of the hotel are beautiful. The décor was very modern. I would definitely stay there again. In fact, I have a reservation coming up for valentines weekend :) I can't wait!!!
The concierge was super helpful as I forgot a lighter to light my candle while soaking. I also forgot my wine bottle opener, and they were able to provide that to me as well. The following morning, I was advised that breakfast was included in the cost of the room, and I had a $75 budget that I could use. The menu was easy to download and order. Once the order was complete, they called me down to pick it up.
I was impressed by their safety measures pertaining to the pandemic. Sanitizer and signage were posted everywhere. All employees had on masks. We ordered Uber Eats the night we arrived and to prevent random people in and out of the building, we were advised to come down to pick up our food, which I appreciated.
All in all, the grounds of the hotel are beautiful. The décor was very modern. I would definitely stay there again. In fact, I have a reservation coming up for valentines weekend :) I can't wait!!!
Read more
Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Delta is new and therefore nicely appointed, the site is in a posh waterfront area adjacent to downtown (I was there to work at a bank), the CN Tower, Aquarium, baseball stadium, Union Station and ferries are all steps away. 90% of the staff were friendly and helpful and when I requested maid service or towels etc they arrived promptly. The tv selection was okay but they did have Netflix and Hulu for you to log into connected via network cable, so it was fast and reliable.
HOWEVER: and these things might not bother you, but they will probably stop me from booking here again - the WiFi was some of the slowest and least reliable I ever experienced, and they do not offer an upgrade. When I called the desk to ask if there was a problem or if they could reboot the WAP, the front desk employee was kinda rude, saying nobody had ever complained before (I couldn't even use Google Maps or write an email it was that slow), she then connected me to their IT department who after a ten minute hold told me was not for guests, and they had no idea why she would have transferred me. I asked another concierge and they said sorry, but there was nothing they could do, would I like to try another room? I already had everything put away so I just had to use my phone data if I wanted internet access. When on business WiFi this slow is simply unacceptable. Maybe it was the WAP, but nobody bothered to attempt to fix it and I just let it go.
There are six elevators for the entire hotel (46 floors) which was fine during the week when the place was nearly empty. But when the weekend came around and mobs of families and baseball fans and overseas tourists checked in, it became an actual queue to get to your room, up to 15 minutes wait time! I don't think I have ever seen that at any hotel and perhaps this was an unusually busy weekend, but standing with the food you picked up (no room service or delivery to rooms allowed due to Covid) as it gets cold, waiting to go up for what seems an eternity wasn't fun. At the very least an employee should have helped expedite the situation by directing traffic, but there never seemed to be enough of them. As I stated earlier all the workers were friendly except one, so no real complaints there, except maybe more should be on duty during the busy weekend.
If those two issues don't bother you, you'll enjoy your stay. I recommend requesting a high floor overlooking the Lake or CN Tower, it truly is a spectacular view! But not enough to make up for the WiFi in my case. Toronto is great, so enjoy it :)
HOWEVER: and these things might not bother you, but they will probably stop me from booking here again - the WiFi was some of the slowest and least reliable I ever experienced, and they do not offer an upgrade. When I called the desk to ask if there was a problem or if they could reboot the WAP, the front desk employee was kinda rude, saying nobody had ever complained before (I couldn't even use Google Maps or write an email it was that slow), she then connected me to their IT department who after a ten minute hold told me was not for guests, and they had no idea why she would have transferred me. I asked another concierge and they said sorry, but there was nothing they could do, would I like to try another room? I already had everything put away so I just had to use my phone data if I wanted internet access. When on business WiFi this slow is simply unacceptable. Maybe it was the WAP, but nobody bothered to attempt to fix it and I just let it go.
There are six elevators for the entire hotel (46 floors) which was fine during the week when the place was nearly empty. But when the weekend came around and mobs of families and baseball fans and overseas tourists checked in, it became an actual queue to get to your room, up to 15 minutes wait time! I don't think I have ever seen that at any hotel and perhaps this was an unusually busy weekend, but standing with the food you picked up (no room service or delivery to rooms allowed due to Covid) as it gets cold, waiting to go up for what seems an eternity wasn't fun. At the very least an employee should have helped expedite the situation by directing traffic, but there never seemed to be enough of them. As I stated earlier all the workers were friendly except one, so no real complaints there, except maybe more should be on duty during the busy weekend.
If those two issues don't bother you, you'll enjoy your stay. I recommend requesting a high floor overlooking the Lake or CN Tower, it truly is a spectacular view! But not enough to make up for the WiFi in my case. Toronto is great, so enjoy it :)
Read more
Date of stay: August 2021Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Stay on the 27th floor or higher to use the less crowded elevators, 40th floor facing the lake...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Delta Toronto, Guest Services / Front Office at Delta Hotels Toronto
Responded Aug 26, 2021
Dear emceef2021, Thank you for taking the time to provide us with your feedback about your recent stay at the Delta Toronto! Guest satisfaction is our umber one priority, and these details will help us continue to improve our offerings. We have shared this with our IT and leadership teams to prevent these issues from occurring again in the future. Thank you for choosing to stay with us in these unusual times, The Delta Toronto
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my favourite hotel in Toronto for many reasons, clean and stylish rooms with amazing views of the lake/city, most comfortable beds, spacious and most of all, the staff. The level of professionalism and kindness from the staff is always above and beyond from the moment you walk in to the moment you leave. Chrissy at the front desk has sorted us the past few times and when I walk in and am greeted by name, it goes a long way! They’re great at acknowledging Bonvoy status as well. During this time of uncertainty it’s comforting to see the extra steps being taken to ensure guest health and safety by explaining how they’ve made changes including constant cleanings, hand sanitizing stations throughout the hotel, minimizing any need for unnecessary close contact, etc.
The location of this hotel is also perfect. It’s attached to Union Station by a walkway, a block from Scotiabank Arena and Rogers Centre and the CN Tower/Ripleys are across the street. It’s a 5 minute walk to the harbour front, 15-20 mins walk to the Eaton Centre and Nathan Phillips. You won’t be disappointed by staying here!
The location of this hotel is also perfect. It’s attached to Union Station by a walkway, a block from Scotiabank Arena and Rogers Centre and the CN Tower/Ripleys are across the street. It’s a 5 minute walk to the harbour front, 15-20 mins walk to the Eaton Centre and Nathan Phillips. You won’t be disappointed by staying here!
Read more
Date of stay: April 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location of this hotel is perfect if you're attending lots of downtown activities. But the price is incongruent with the offerings.
The fitness center is just ok. Nothing upscale like Peloton bikes or yoga classes. Just the standard stuff. The pool is entirely indoors. Nice in winter, I guess, but disappointing in summer. There's no outdoor seating area at all in the hotel (other than restaurants).
There was a major mishap during my stay – water pouring out of the ceiling light above my tub. Staff was quick to respond and, on my request, moved me to another room (though it was weird that I had to request this move vs being immediately ushered out). They upgraded my room and offered a complimentary breakfast. But then I had to hassle with getting the charge removed from my bill. The breakfast buffet wasn't great at all, and it certainly wasn't worth the hassle.
There were a bunch of other hassles as well. A maintenance man arrived unannounced when I'd been given late checkout and had the "do not disturb" sign on my door. MANY single-ring calls to my room – extremely annoying. TV turned itself on.
Finally, the harbor/CN Tower view from the bathroom/bathtub was gorgeous. But...the room design is idiotic. Apparently, the designer never heard of sleep hygiene. The room is bright all night – from the city lights and then from sunrise – because the bathroom shades aren't blackouts and the bathroom door is glass. This is an unempathic design.
All in all, I'd have to be paid to stay here again. $2000 for 3 nights and all these hassles. Nope. Never again.
The fitness center is just ok. Nothing upscale like Peloton bikes or yoga classes. Just the standard stuff. The pool is entirely indoors. Nice in winter, I guess, but disappointing in summer. There's no outdoor seating area at all in the hotel (other than restaurants).
There was a major mishap during my stay – water pouring out of the ceiling light above my tub. Staff was quick to respond and, on my request, moved me to another room (though it was weird that I had to request this move vs being immediately ushered out). They upgraded my room and offered a complimentary breakfast. But then I had to hassle with getting the charge removed from my bill. The breakfast buffet wasn't great at all, and it certainly wasn't worth the hassle.
There were a bunch of other hassles as well. A maintenance man arrived unannounced when I'd been given late checkout and had the "do not disturb" sign on my door. MANY single-ring calls to my room – extremely annoying. TV turned itself on.
Finally, the harbor/CN Tower view from the bathroom/bathtub was gorgeous. But...the room design is idiotic. Apparently, the designer never heard of sleep hygiene. The room is bright all night – from the city lights and then from sunrise – because the bathroom shades aren't blackouts and the bathroom door is glass. This is an unempathic design.
All in all, I'd have to be paid to stay here again. $2000 for 3 nights and all these hassles. Nope. Never again.
Read more
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Delta Toronto, Guest Services / Front Office at Delta Hotels Toronto
Responded Jul 19, 2022
Dear TopazTunes, Thank you for providing your honest feedback in regards to your recent stay here at the Delta Toronto. We are always interested in hearing from our guests however we do regret that it was incidents such as your recent experience that prompted you to do so. Feedback from our guests is invaluable and while we are sorry to learn that your experience did not exceed your expectations, we do appreciate you taking the time to comment on the problems you encountered. Please be assured that your comments have been addressed with the team, as it clearly indicates disappointing experience to our guests. With that being said, we sincerely hope that you will allow us another opportunity to welcome you back to the Delta Toronto in the future. All the best, Delta Toronto
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is straight up the best value for money for the mid-range traveler / group of travelers. The location is excellent (so close to Union station), the view is amazing, especially if you book a room facing the CN Tower. No other hotel, not even the ones that charge 3x as much, have a better view of the CN Tower. This hotel has the only picture perfect, Instagram-worthy view.
There are a few things that others have touched on, but I don't think the hotel deserves a lower rating because of these, it's just the times we're in right now.
Firstly, yes, the elevator wait can be a bit horrendous, even if the hotel isn't that full. My suggestion to the hotel would be to look into reprogramming the elevators so that they don't stop once they have someone in them. The elevators are new enough that should be super easy to get done. Otherwise, spend a tiny bit of money and get the "Destination Dispatch" upgrade (where you punch in the floor you want to go to before getting onto the elevator). So much of the wait is an elevator arriving with people already in it. Makes things slow for everyone.
Oh, and despite being a 7-year new hotel, there could definitely be touch ups to the paint in the rooms, in the hallways, etc,.
All in all, this hotel might not be priced like a Courtyard, but with what you get, it easily easily deserves the price they ask for. Will absolutely stay here again!!
There are a few things that others have touched on, but I don't think the hotel deserves a lower rating because of these, it's just the times we're in right now.
Firstly, yes, the elevator wait can be a bit horrendous, even if the hotel isn't that full. My suggestion to the hotel would be to look into reprogramming the elevators so that they don't stop once they have someone in them. The elevators are new enough that should be super easy to get done. Otherwise, spend a tiny bit of money and get the "Destination Dispatch" upgrade (where you punch in the floor you want to go to before getting onto the elevator). So much of the wait is an elevator arriving with people already in it. Makes things slow for everyone.
Oh, and despite being a 7-year new hotel, there could definitely be touch ups to the paint in the rooms, in the hallways, etc,.
All in all, this hotel might not be priced like a Courtyard, but with what you get, it easily easily deserves the price they ask for. Will absolutely stay here again!!
Read more
Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would recommend phoning Marriott 1-800 or email if you booked with the hotel (Marriott). If you have gold or elite status you can have late check-out as a perk. Otherwise they can let you know. I imagine that the availability will be dependent on how booked up the hotel may be on your checkout day.
Pretty sure there are stairs to all 44 floors, but you’ll need room key to access the high floors. Rooms from the 5th and up.
…
"It was expensive, but it felt more special than just a typical Superchain (Marriott) City hotel. "Read full review
"We went in the pool around 8:00 a.m. and were the only ones there. Very enjoyable. "Read full review
"Traffic downtown is crazy, I would Uber or walk if having a rental car isn’t necessary as parking anywhere other than the hotel is scarce."Read full review
…
PRICE RANGE
C$341 - C$645 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Entertainment District / Waterfront Communities-The Island / Old Toronto
NUMBER OF ROOMS
567
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingDelta Hotels Toronto - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Delta Hotels Toronto
Which popular attractions are close to Delta Hotels Toronto?
Nearby attractions include CN Tower (0.3 km), Ripley's Aquarium of Canada (0.2 km), and The Second City Toronto (0.4 km).
What are some of the property amenities at Delta Hotels Toronto?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Delta Hotels Toronto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Delta Hotels Toronto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Delta Hotels Toronto?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Delta Hotels Toronto?
Conveniently located restaurants include Sportsnet Grill, Library Bar, and Moxies.
Are there opportunities to exercise at Delta Hotels Toronto?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Delta Hotels Toronto located near the city centre?
Yes, it is 0.2 km away from the centre of Toronto.
Are any cleaning services offered at Delta Hotels Toronto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Delta Hotels Toronto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Delta Hotels Toronto offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.