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Holiday Inn & Suites - Ambassador Bridge

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Holiday Inn & Suites - Ambassador Bridge
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304 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Vancouver, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Stayed here earlier in the month - it's an older hotel and nothing special but there was no hot water and no water pressure in the morning. I couldn't take a shower. That's a really fantastic way to start off my day. No empathy from the staff either - just a lacklustre apology and shrug. I won't be staying here... More 

Helpful?
Thank Michelle Y
Grimsby, Canada
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 2 weeks ago

Recently stayed overnight for business, likely the worst Holiday Inn I've stayed at. Heating system noisy, mold on the shower curtain, used tissue stuck to side of Kleenex box, my colleagues TV did not work, ordered breakfast, standard bacon and eggs with toast, served on freezing cold plates so everything was cold, pathetic.

Helpful?
Thank dgm999
Sheila M, Front Office Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear dgm999, I would first like to thank you for taking the time to leave us a review from your stay. Secondly, I would like to apologize that your stay was less than satisfactory. We strive to make every stay a wonderful one. I would like to assure you that your comments were shared with our Housekeeping and the Grill... More 

Melbourne, Australia
Level Contributor
110 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 weeks ago

Stayed at the Holiday Inn Ambassador Bridge for one night earlier this month. I really liked the spacious rooms. There was a seating area and a very large bathrooms. Clean and everything was functional. The staff was lovely. From the front desk to the restaurant, everyone was friendly and really seemed to care. I will definitely stay there again!

Helpful?
Thank LouAndEm
Level Contributor
397 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 3 weeks ago via mobile

The staff was extremely friendly and did all they could to make my stay a great one. Hats off to the front desk crew especially....had an issue with my reservation that they sorted out as quickly as possible. Hotel is near and clean, rooms are sizable, and pricing is very reasonable for the amenities.

Helpful?
Thank Mjldly
Sheila M, Front Office Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear Mjldly, Thank you for taking the time to leave us a review from your stay. We appreciate you taking the time to do so. I'm so glad we were able to sort out the error with your reservation for you. Guest Service has always been our number one priority. We look forward to welcoming you again soon! Kind Regards,... More 

okie1709
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

We stayed at the Holiday Inn in Windsor while on a family trip to Detroit, Michigan, and Toronto, Ontario. The hotel is very nice. We enjoyed our stay even though we were only there one night. We looked around and the pool area was very nice. There is a Tim Hortons next door which was nice and convenient. We walked... More 

Helpful?
Thank okie1709
Sheila M, Front Office Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear okie1709, Thank you for taking the time to leave us a review from your stay. We are so glad you enjoyed your stay with us. We are looking forward to welcoming you again! Yours in Hospitality, Sheila Morton Rooms Division Manager More 

Chicago, Illinois
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 October 2016

Very good Hotel - I am not sure, if I have been upgraded to a bigger room, but I had plenty of space (includin a couch). Bed was very good, TV average and bath room very good as well. Did not try the work out area, but heard good things about it. Air conditioning did not really cool down the... More 

Helpful?
Thank Thomasito123
Sheila M, Front Office Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear Thomasito123, Thank you for taking the time to leave us a review from your stay. We greatly appreciate your feedback. We are completing a full renovation next year, and will be working on the air units in the rooms. We look forward to welcoming you again soon. Kind Regards, Sheila Morton Rooms Division Manager More 

Escondido, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2016

Room was great, comfortable bed! Staff were very friendly and helpful,especially the lady at the front desk printed a crossword puzzle for me. It was disappointing for the price of the room that breakfast was not included.

Helpful?
Thank Margie126
Sheila M, Front Office Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear Margie126, Thank you very much for taking the time to leave us a review from your stay. I'm so glad you enjoyed your stay in Windsor. It was wonderful to share your comments with the hotel team, especially with the Front Desk. While we do not include breakfast at our hotel, we do offer a package rate which does... More 

Cambridge, Canada
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016

If you are looking for an overnight stay in Windsor, this is a good alternative. Well appointed room but poor heating / air conditioning system. The restaurant is overpriced, you can do better elsewhere. The staff was friendly and helpful.

Helpful?
Thank Paul B
Sheila M, Front Office Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear paulbboucek, Thank you for taking the time to leave us a review. We appreciate hearing back from our guests on how we can improve ourselves. We are aware that the heating and cooling units in the rooms are in need of updating, and we are scheduled for renovations early next year, which does include these units. I'm sorry that... More 

Level Contributor
3 reviews
Reviewed 10 October 2016

I was stayed here for 10 days on a business trip and the best thing about this hotel in the courteous and efficient staff. No waiting and no excuses and no sluggishness. The chubby white guy at the front desk is awesome and the two other ladies who were there between Oct 1 and Oct 10. I have 3 complaints... More 

Helpful?
Thank Maycol A
Sheila M, Front Office Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear Maycol A, Thank you for taking the time to leave us a review from your stay. I'm glad you enjoyed your visit, and I have shared your comments with the hotel team. I do apologize if our staff seemed very pushy towards having your room cleaned. We have addressed the issue with our entire Housekeeping department. With regards to... More 

London, Ontario
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 September 2016

Stayed here for 2 nights with a big group for a wedding, so saw lots of rooms. Most of the the rooms are large, suite type rooms with bed, and small love seat couch, couple of highjack chairs and a small kitchenette. We had a gathering in our room of about 10 people and did not seem crowded. The bed... More 

Helpful?
Thank keyeslaw
Sheila M, Front Office Manager at Holiday Inn & Suites - Ambassador Bridge, responded to this review

Dear keyeslaw, Thank you for taking the time to leave us a review from your stay with us. We greatly value your feedback,and it was a pleasure to share your comments with the entire hotel team. I would like to let you know that we are looking at starting rennovations for early next year. We look forward to welcoming you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn & Suites - Ambassador Bridge is excited to welcome you to our hotel! Our 214 room property is the only full service hotel in our neighborhood. Grill 55 is our onsite restaurant offering breakfast, lunch, dinner and room service for those that prefer to dine in the comfort of their guest room. Our well appointed hotel offers has a number of meeting rooms in various sizes totaling over 17,000 square feet of flexible meeting space. With over 225 complimentary parking spots, we've got room for everyone! We are also pleased to provide complimentary wireless internet throughout our entire hotel, a large fresh indoor saltwater pool and a functional fitness room for those that like to get up and go! So...When you are looking for hotel accommodations or a place to hold your next meeting or event...Look no further. The Holiday Inn & Suites - Ambassador Bridge is the perfect place for you. ... more   less 

Additional Information about Holiday Inn & Suites - Ambassador Bridge

Address: 1855 Huron Church Rd, Windsor, Ontario N9C 2L6, Canada
Region: Canada > Ontario > Windsor
Price Range: $166 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites - Ambassador Bridge 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Holiday Inn And Suites
Holiday Hotel Windsor
Holiday Inn Windsor
Windsor Holiday Inn
Holiday Inn & Suites - Ambassador Bridge Windsor, Ontario
Hotel Style:
#1 Green Hotel in Windsor
#3 Business Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites - Ambassador Bridge staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn & Suites - Ambassador Bridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 414 was good; faced the road, not much noise, near the end of the hall.”
 of 5 bubbles TFry55, 26 Sep 2016 | Read review
“Keep demanding a good room -”
 of 5 bubbles 688malindar, 20 Sep 2016 | Read review
“8 floors tall but there really isn't a good view. Ice machines, elevator and vending machines are in the middle of the floor.”
 of 5 bubbles Ayrshirefarmer, 15 Aug 2016 | Read review
“Rooms away from Huron Church Road tend to be quieter.”
 of 5 bubbles 189gailb, 16 Jul 2016 | Read review
“Consider a hotel with lower price.”
 of 5 bubbles hm793, 19 Jun 2016 | Read review
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