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Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel

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1855 Huron Church Rd, Windsor, Ontario N9C 2L6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (69)
Room & Suite (53)
Dining (10)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 35 hotels in Windsor
Location
Cleanliness
Service
Value
GreenLeaders Gold level
The Holiday Inn & Suites Ambassador Bridge Windsor welcomes you to experience our newly-renovated property with plenty of available parking and we are conveniently located only minutes from the downtown core, The Ambassador Bridge and Highway 401, with quick access to local destinations and popular attractions. We offer spacious guestrooms, modern amenities, and an assortment of pillow types, you are sure to enjoy a good night’s rest! If you are looking for a great place to hold meetings, the Holiday Inn & Suites Ambassador Bridge is the place to be with 17,000 sq-ft of banquet space which equates to 18 meeting rooms of various sizes. We are pleased to provide audio visual equipment if required and our great catering team will assist with all of your food and beverage needs! At the end of the day, connect with friends and colleagues in Grill 55, a casual fine dining establishment where you are sure to find a warm and welcoming atmosphere!
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Hot bath
Indoor pool
Heated pool
Saltwater pool
Restaurant
Vending machine
Banquet room
Meeting rooms
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, French, Spanish, Arabic and 6 more
396Reviews5Q+A80Room tips
Traveller rating
  • 103
  • 183
  • 55
  • 32
  • 23
Time of year
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Popular mentions
steven s wrote a review Sep. 21
1 contribution
i had an issue 9 days later after our stay with an authorization hold that still wouldnt come off my credit card. i talked to "steve" at front desk over the phone and within a couple hours it was off. thank you for the personal service you gave me. 👍👍
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Date of stay: September 2021Trip type: Travelled with family
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lifeguardonduty wrote a review Aug. 2021
Toronto, Canada107 contributions50 helpful votes
We were there for a wedding. One hour to check in. One staff member working the front desk. Leaving for wedding, housekeeping was helping check guests in. Overheard guests being told the next day that their rooms weren't ready and it was 530pm. The weekend we were there the hotel hosted wedding guests and a baseball tournament. Given you're short staffed it may be best to limit your bookings to avoid long waits and be able to service appropriately. Rooms were clean and comfortable. Housekeeping staff are hardworking but tired. Lovely people. Middle of the night saw kids running the floors and running alarms on the elevator. Called front desk for assistance but no staff was available to attend to the situation. My husband had to yell at the kids. We would stay again. The pandemic hasn't been easy on anyone.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Luis Rivero, Owner at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel
Responded 3 weeks ago
Dear Lifeguardonduty. Thank you for your comment and review. Please accept our sincere apologies for the slow service. We are blessed to have the team we have, without them it would be even harder to service our guests. COVID19 has indeed made it harder for everyone.
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CanadiangirAE wrote a review Aug. 2021
Edmonton, Alberta109 contributions37 helpful votes
+1
We always chexk in later in the evening due to our work schedules this time it felt like a huge inconvenience to the front desk staff. She said I see you have a dog, you should.of notes that on your reservation. I replied with I have noted that on my reservation everything we come here. She replied with oh well then the other front staff did not do their job! Dogs are only allowed on floor 2. Last time.e we were here 3 weeks prior we were on floor 8 then floor 7 with the same dog so did something change over 3 weeks? Nope nothing changed someone just did not do their job properly. Ok let's get a room. Rm 201 I believe right by the elevator, wallpaper peeling off walls, brown stains going down the wall I'm the second bathroom, exposed cable wires and outlets and no bath tub as requested after being told there was one in that unit. We went back to front desk and said it's not a acceptable room Noone should be staying in this room until it's fixed. The bathroom door doesn't even close. We'll I don't think I have anywhere else to put you dogs are only allowed on floor 2. She called the manager and we were put onto floor 7 with a apology and guess what there were digs o floor 7 we heard them barking while walking to our room. The extra blanket for the pull out couch was all holy so we had to request a new one. After that the sleep was fantastic and the morning staff was amazing. I honestly do not think I would stay here again. Very disappointing stay.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Luis Rivero, Owner at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel
Responded 3 weeks ago
Dear CanadiangirAE, than you for sharing your experience at our Hotel. I am very sorry to read we missed the mark at so many levels during your stay. Rest assure we will be following up on your comments with our team to ensure we prevent this from ever happening again. Please accept our sincere apologies for the experience provided.
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LegoDad77 wrote a review Jan. 2020
Alert, Canada1332 contributions130 helpful votes
I liked this hotel, big quiet rooms, reasonably priced laundry (second floor), good pool, intelligent staff and most importantly cookies at the front desk!!! Seriously this hotel has plenty of parking, good Wi-Fi and a restaurant on site. I would return here again. My only concern is the room keys. I put it near my phone for the briefest of moments. It totally wiped my room card!
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Date of stay: January 2020Trip type: Travelled solo
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Response from HolidayInnSuite... W, Manager at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel
Responded Feb. 1, 2020
Thank you for your positive review and comments. Hope to see you again soon.
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Fowzia S wrote a review Dec. 2019
3 contributions
After an extremely grueling 19 hour drive, I was met with the sweetest most accommodating front desk staff named, Nima. I needed a room early in the morning as we were traveling all night and even though check in was @ 3 she understood I was traveling alone with a baby. She set me up with a room as soon as I arrived and did her best to make my daughter and I stay perfect. She was the pinnacle of professionalism and made this dreary holiday season a warm and like home. We connected over our upbringings in Ottawa and it felt like I was safe. For those of us going through difficult times it’s always so touching to be met with care and compassion- especially during the holidays. Thank you Nima and the wonderful staff at Holiday Inn Windsor!
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Date of stay: December 2019Trip type: Travelled with family
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Response from HolidayInnSuite... W, Manager at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel
Responded Dec. 28, 2019
Thank you so much for your review of our hotel. We are glad you received the appreciate service while at our hotel. We hope to see you again soon!
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PRICE RANGE
US$92 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday hotel windsor, holiday inn and suites, holiday inn windsor, windsor holiday inn
LOCATION
CanadaOntarioWindsor
NUMBER OF ROOMS
214
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Frequently Asked Questions about Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel
Which popular attractions are close to Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
Nearby attractions include Malden Park (0.9 km), Zap Zone (0.2 km), and Ambassador Bridge (0.5 km).
What are some of the property amenities at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
Conveniently located restaurants include Anchor Coffee House, Applebee's, and Monaco express.
Are there opportunities to exercise at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Portuguese, Polish, and Arabic.
Are there any historical sites close to Holiday Inn & Suites Windsor (Ambassador Bridge), an IHG hotel?
Many travellers enjoy visiting Willistead Manor (5.6 km), James Scott Memorial Fountain (7.7 km), and Historic Fort Wayne (3.9 km).