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BEST WESTERN PLUS Waterfront Hotel

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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673 Reviews from our TripAdvisor Community

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Showing 659: English reviews
windsor, Canada
Reviewed 11 July 2016

Hotel under construction and terrible service by the staff. Broken air conditioner and could not sleep. Had to leave at 4:15 in the morning and requested management call me and of course no one has attempted to contact me.

Review collected in partnership with Best Western
Thank Robert F
Shelby Township, Michigan
Reviewed 10 July 2016

We booked two rooms for one night - both rooms were clean and tidy. Both rooms also had a stunning view of the Detroit river. In-room fridge. Comfortable beds. Highly recommend this hotel for anyone planning a trip to Windsor. Centrally located downtown, next to the river.

Thank MCLian
Reviewed 7 July 2016 via mobile

We really enjoyed our stay at the BWP. Apon arriving there was construction out front (we were not aware of this) but we simply pulled up in front of the building beside and went and checked in. Lady at front desk was great..gave us the 20th floor and the two queen beds we requested. She said 1 bed rooms had...

Thank katts9903
London, Canada
Reviewed 7 July 2016

Front of the building was under construction, work out rooms were unavailable, water pressure in the basin was nearly non- existent and we had no idea at the time of booking on-line that parking was $12 extra which would have been the cost to stay at the casino where parking was free and that was the main reason for our...

Review collected in partnership with Best Western
Thank Victor T
Detroit, Michigan
Reviewed 6 July 2016

Booked a panorama view room for the Ford Fireworks Show for July 4th. Although the hotel was going through some renovations at the time, having a front row seat to watch the fireworks from my room (actually from the bed) was well worth it. The night weather was beautiful but I opted to watch from my room vs. going outside...

Thank reedklein
London, Canada
Reviewed 5 July 2016 via mobile

Pleasantly surprised with the view of the water! The building is built so all rooms face the water- which is amazing! The bed were comfy an room clean. We only stayed for the one night to see a concert at the casino (which is walking distance). The breakfast was nothing special but it's free.. We will more than likely be...

Thank A R
Reviewed 5 July 2016

Our room was pleasant and roomy enough for a 2 night stay. We did not notice any noise from neighbours or the hallway despite being almost sold out. Our view of the river was also very pleasant. The dining area is roomy and breakfast was pretty standard as far as what you would expect from hotels offering breakfast as part...

Thank Catherine d
Reviewed 4 July 2016 via mobile

Nice comfortable place to stay. Plenty of food for breakfast and with walking distance of downtown. Room was clean and view of the Ambassador Bridge was very nice. However the air conditioning was a bit noisy but nothing that would Keep you awake.

Thank Ptctrvler
Reviewed 4 July 2016

What was initially built as a Hilton Hotel in the 80's, this hotel has nicely renovated rooms from past Hotelier with much needed and updated Lobby area. Don't expect a lot of frills but all rooms are a decent size with incredible views. The breakfast included is nothing to write about but good for a quick nibble before you head...

Thank Noel H
Niagara Falls, Canada
Reviewed 4 July 2016

We stayed here for 2 nights for a family getaway and we had 2 rooms with outstanding views, ample and generous space, and we will visit again. I was very satisfied with the customer service and the breakfast was thoroughly enjoyed by my family.

Review collected in partnership with Best Western
Thank Kerry P

217 photos of this hotel

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07/05/2017 08/05/2017
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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
BEST WESTERN PLUS Waterfront Hotel is ideally located along the beautiful river front in downtown Windsor, Ontario, Canada, directly across from Detroit, Michigan USA, All hotel guest rooms feature a lovely river view and overlook gardens, sculptures and an extensive multi-use fitness trail. In addition to the gorgeous waterfront view, also include complimentary free breakfast buffet, complimentary local phone calls and complimentary Wi-Fi accessEasily accessed via the Ambassador Bridge, Detroit Windsor tunnel, Highway 401 and Highway 3.Nearby attractions and events include: GM Corporate world Headquarters, Ford World Headquarters, Chrysler Group US Headquarters, Caesars Windsor, Downtown Windsor Bars, Clubs, Restaurants and Entertainment, Art Gallery of Windsor, Steps from Detroit Windsor Tunnel Bus, YQG Windsor International Airport, DTW Metropolitan Detroit Airport. ... more   less 

Additional Information about BEST WESTERN PLUS Waterfront Hotel

Address: 277 Riverside Dr W, Windsor, Ontario N9A 5K4, Canada (Formerly Waterfront Hotel Downtown Windsor)
Region: Canada > Ontario > Windsor
Price Range: $137 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Waterfront Hotel 3.5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Hilton Windsor Hotel Windsor
Hilton Hotel Windsor
Windsor Hilton Hotel
BEST WESTERN PLUS Waterfront Hotel Windsor, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Waterfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Waterfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Likely the rooms facing Downtown Detroit”
  • I had good view of the river and also of the Ambassador Bridge not to Downtown Detroit. It was n
KrishnadasSanthosh, 17 Apr 2017 | Read review
“The higher you go, the better the view.”
ckpaul, 1 Apr 2017 | Read review
“Stay somewhere else. If I could rate zero I would! Staff do care and obviously cut corners. Zero rating not available!”
  • underneath the bed
  • toilet handle
  • underneath the bed
  • vanity mirror
  • carpets and baseboards
  • sticky matter on bathroom door
  • hair everywhere
Z2967VWannaz, 24 Mar 2017 | Read review
“Riverside on the 18th floors offers a pretty view”
mledanielle, 21 Mar 2017 | Read review
“Pick a room with a view of the river.”
, 3 Mar 2017 | Read review
5 of 5
US$93* /night
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Prices are for 1 room, 2 adults
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