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112 Capital Dr, Charlottetown, Prince Edward Island C1E 1E7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (10)
Room & Suite (20)
Dining (11)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Updated 20-07-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn
Updated 20-07-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 25 hotels in Charlottetown
Location
Cleanliness
Service
Value
A New Level of Comfort - Comfort Inn Charlottetown is completely renovated, new lobby and breakfast room now serving free HOT breakfast. Only minutes away from gorgeous sandy beaches, the Newly Renovated Comfort Inn(R) is in a prime location providing easy access to Historic Downtown Charlottetown, Founders Hall, Charlottetown Mall, Confederation Landing and the Confederation Centre of the Arts. Business travellers appreciate the hotel's free Wifi and complimentary business centre. Close proximity to the University of Prince Edward Island, Atlantic Veterinary College, West Royalty Industrial Park, Diagnostic Chemicals and BioVectra. Brand new guest rooms at this pet-friendly Charlottetown hotel feature cable television, hair dryers, Truly Yours Bedding, coffee makers and ironing equipment. Proud to be 100% non smoking.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Dry cleaning
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Laundry service
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Room features
Air conditioning
Housekeeping
Telephone
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Spanish
352Reviews3Q+A81Room tips
Traveller rating
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Popular mentions
Missy wrote a review Aug. 2020
Charlottetown, Canada1 contribution
The staff here is awesome, they go above and beyond their duties to help. The general manager was really sweet and helpful too. Rooms were really convenient to drive up and keep our eyes on our bikes. Thanks so much for making our stay that much better. Everything was clean.
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Date of stay: August 2020Trip type: Travelled with friends
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Rob wrote a review Jul. 2020
Cape Breton Island, Canada1 contribution
I have been staying at this hotel for many years now and out of all the hotels I have stayed at, this is my favourite. The staff here is amazing. Shawna and Laura at the front desk are very accommodating and during this pandemic, their dedication to the hotel is second to none. The rooms are clean and the cleaning staff greet you with a smile if you meet them in the hall. Thanks for making my stay feel like a home away from home
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Date of stay: July 2020Trip type: Travelled on business
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KellyACR wrote a review Jul. 2020
1 contribution
My experience at this hotel had me so dissatisfied that it has been on my mind to speak up since we left two weeks ago. Due to Covid we were informed that additional sanitary measures were in effect. We still brought our own cleaning supplies to touch up in the room because this was our first trip away from home since the pandemic started. We were trusting in your establishment since I had called prior to booking and was convinced by your front desk that measures were up to par. This could not have been further from the truth, the room was disgusting, we were finding other people’s body hairs while cleaning the bathroom. The shower was gross and we cleaned it over, the floor in the bathroom became much brighter after we cleaned it and hairs around the toilette. The sink had black mildew coming from the upper edge. The furniture had dust, we didn’t dare look in the linens because I removed them immediately to put our own. WE CLEANED everything in that room. We had people staying in the room next to us who also mentioned they were not satisfied with the cleanliness. Every time we walked past the front desk there were either employees out in the guest sitting area watching tv or in the back room looking half asleep.
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Date of stay: July 2020
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Response from Shawna Grandjean, General Manager at Comfort Inn
Responded Jul. 31, 2020
Dear Kelly Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. This will be brought to the housekeeping department attention. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Shawna Grandjean General Manager Comfort Inn Charlottetown, CN320 9025664424
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M.J. Dunkirk wrote a review Oct. 2019
2 contributions
Stayed at this Hotel in Charlottetown on September 20th and 21st. Wardrobe right beside the bed where a nightstand with lamp should have been. Then on the evening of the 21st had the displeasure of rawdy, loud, vulgar guests across our room running up and down the hallways cursing, drinking, banging doors. Had to call the front desk twice to ask them to keep the partying down. Then the guests below our room had an outside entrance and 3 of those guest from one room stepped outside and urinated by the vehicles parket there. Then around 2am another guest came though the hallway of our floor and threw furniture around and pulled the fire alarm and all the guests had to leave their rooms and the Desk Clerk DID NOT call the fire department has he said it was a False Alarm..not sure how that conclusion was drawn. Guess the Guest Safety was not important. Then another manager came though with the guest who pulled the fire alarm and kicked him out in front of everyone instead of calling the police to handle that. About an hour later that same individual was put taken away from the hotel in a police car. Felt like we were at a 1 star hotel with the experience we had. Would not recommend to stay there unless you like a lot of free entertainment and do not want to sleep at all. We recieved an email from the hotel on Sept. 25th to tell us that the manager was off sick but would be touch when she got back and still have not heard another word back from them. Very poor experience with this hotel.
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Date of stay: September 2019
Location
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Room Tip: Would you like a room with a closet jammed by your bedside??
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Response from Shawna G, General Manager at Comfort Inn
Responded Oct. 8, 2019
Hi Amersterdam999, Thank you for choosing to stay with us and for leaving us your feedback. I completely understand why you were upset with the night in question, when the guest pulled the fire alarm. It was the first time that this had occurred in the years the hotel has been operating and we are very sorry for the impact this had on the staff and especially the guests. I do want to mention that the Desk Clerk did not call the fire department as several guests had confirmed they saw the fire alarm being pulled and it was indeed a hoax. Guest safety was top priority and will always be top priority. If this was indeed an emergency that required the fire department the staff knows to call them right away. In this case the desk agent did not call the VOLUNTEER fire department as it was confirmed to be a hoax, otherwise he would have had them on the phone immediately. I am glad we were able to give you a free night for the 21st when this all took place Amersterdam, it is the least we could have done for the poor experience you had, I wish that compensation had been mentioned in this review. We have already refunded you the full amount for that night but I would be happy to call you if you wanted to discuss the event in question further. With all that said it was our privilege to have you as our guest, I wish your stay could have been a more positive one. The staff and I hope you have a great rest of your 2019, take care. Sincerely, Shawna Grandjean General Manager Comfort Inn Charlottetown
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Robert M wrote a review Sep. 2019
Nova Scotia, Canada39 contributions5 helpful votes
This motel property was recently renovated and a was a good choice on our recent trip to PEI. Located in Charlottetown it is centrally located in the city. Rooms are modern looking and comfortable. Staff very friendly.
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Date of stay: August 2019
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Response from Shawna G, General Manager at Comfort Inn
Responded Sep. 2, 2019
Hi Robert, Thank you for choosing to stay with us and for leaving us your feedback. We really appreciate all the kind words regarding the property Robert. It would certainly be our privilege to have you back in the Summers to come. Take care and thanks again. Sincerely, Shawna Grandjean General Manager Comfort Inn Charlottetown
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PRICE RANGE
US$75 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel charlottetown, comfort inn charlottetown, charlottetown comfort inn
LOCATION
CanadaPrince Edward IslandCharlottetown
NUMBER OF ROOMS
78
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Frequently Asked Questions about Comfort Inn
Which popular attractions are close to Comfort Inn?
Nearby attractions include Owls Hollow Toys & Games (0.1 km), Cineplex Cinemas Charlottetown (0.7 km), and Charlottetown Mall (0.7 km).
What are some of the property amenities at Comfort Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Comfort Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn?
Conveniently located restaurants include Nimrods' Floating Pizza Bar, Boston Pizza, and MR Seafoods.
Are any cleaning services offered at Comfort Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Comfort Inn?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Comfort Inn?
Many travellers enjoy visiting St. Dunstan's Basilica (3.8 km), Beaconsfield Historic House (4.0 km), and Port-la-Joye - Fort Amherst (7.8 km).
Is Comfort Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.