Comfort Inn
112 Capital Dr, Charlottetown, Prince Edward Island C1E 1E7 Canada
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Avg. C$231 /night, 9/20 - 9/21
C$247
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4.0
#15 of 24 hotels in CharlottetownLocation
Cleanliness
Service
Value
Comfort Inn Charlottetown is completely renovated, new lobby and breakfast room now serving free HOT breakfast. Only minutes away from gorgeous sandy beaches, the Newly Renovated Comfort Inn(R) is in a prime location providing easy access to Historic Downtown Charlottetown, Charlottetown Mall, Confederation Landing and the Confederation Centre of the Arts. Business travellers appreciate the hotel's free Wifi and complimentary business centre. Close proximity to the University of Prince Edward Island, Atlantic Veterinary College, West Royalty Industrial Park, Diagnostic Chemicals and BioVectra. Brand new guest rooms at this pet-friendly Charlottetown hotel feature cable television, hair dryers and ironing equipment. Proud to be 100% non smoking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Laundry service
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Room features
Air conditioning
Housekeeping
Telephone
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French, Spanish
Location
112 Capital Dr, Charlottetown, Prince Edward Island C1E 1E7 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Charlottetown Airport
3.1 km•
See all flights
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30 Restaurants
within 1 kilometer
365Reviews4Q+A83Room tips
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Detailed Reviews
Hotel's Favourite
My partner, myself and our 2 pups LOVED our time at the Comfort Inn in Charlottetown. We unexpectedly found ourselves here as our previous accommodations elsewhere where horrendous. The staff at the front desk were extremely empathetic and kind. They were able to provide us a king-size ground floor for our dogs (that level is pet friendly) and us. The complimentary breakfast was full of variety and kept fresh - my only critique is that there are not really any non-dairy options for coffee/cereal etc.
The cleaning staff were magnificent! So sweet and friendly. They offered our doggos treats too! The room was spacious and stayed nice and cool through the night. The bed was very comfortable.
Even during staff changeover, the front desk crew were always so friendly and helpful.
The hotel overall is in lovely shape, clean, and accessible.
If we ever find ourselves travelling with our dogs, we will be looking for Comfort Inn from now on! Thank you so much, Comfort Inn Charlottetown!
The cleaning staff were magnificent! So sweet and friendly. They offered our doggos treats too! The room was spacious and stayed nice and cool through the night. The bed was very comfortable.
Even during staff changeover, the front desk crew were always so friendly and helpful.
The hotel overall is in lovely shape, clean, and accessible.
If we ever find ourselves travelling with our dogs, we will be looking for Comfort Inn from now on! Thank you so much, Comfort Inn Charlottetown!
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you need to be dairy free for the breakfast bring your own options
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 2 nights with wife and our 1yr old exploring PEI and visiting family. The hotel is located on a busy enough road about 10 min (driving) from downtown and close to the airport. The building itself is the standard older style L shaped Comfort Inn you will find in nearly every city in eastern Canada. They were originally built as Journey’s End hotels in the 70s-80s but rebranded to Comfort Inn in the 90s. Older design but they have been updated and taken care of. There are 2 floors but no elevators. Ground is better if you have lots of luggage or a stroller. Most the ground rooms have a sliding door where you can park at your room and unload. The downside of the ground floors is if you have smoker neighbours they will probably hang around outside their patio door smoking near your window. Our room was ground but in the corner of the “L” so no patio door and a smaller window. The rooms are probably in need of an refresh soon since they have a dated feel but there was nothing wrong with them and it was clean.
The room had a weird chaise lounge type of chair that took up a lot of space in the room and is not really a chair I would want to sit in. Replacing it with a normal armchair would make the room feel bigger and be more useful.
Staff were friendly. The hotel was fully booked both nights but didn’t seem crowded. Breakfast is included and was adequate. Scrambled eggs, bacon, sausage, waffle stations, yogurt, muffins, etc. Would be better with a potato option like home fries or hashbrown. The breakfast room is on the smaller side with a few tables and a outdoor patio. It can be crowded at certain times.
One weird thing about the building is that there are no automatic doors at the front entrance, not even the button for disabled access. Makes stroller use or bringing in luggage hard since you need someone to hold door. I would imagine that isn’t great for disabled people.
The room had a weird chaise lounge type of chair that took up a lot of space in the room and is not really a chair I would want to sit in. Replacing it with a normal armchair would make the room feel bigger and be more useful.
Staff were friendly. The hotel was fully booked both nights but didn’t seem crowded. Breakfast is included and was adequate. Scrambled eggs, bacon, sausage, waffle stations, yogurt, muffins, etc. Would be better with a potato option like home fries or hashbrown. The breakfast room is on the smaller side with a few tables and a outdoor patio. It can be crowded at certain times.
One weird thing about the building is that there are no automatic doors at the front entrance, not even the button for disabled access. Makes stroller use or bringing in luggage hard since you need someone to hold door. I would imagine that isn’t great for disabled people.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Get a ground floor if you need to bring in lots of luggage. Location is mainly good if you have a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were here for two nights. We did move rooms after first night as we had raucous neighbours who the hotel admitted were staying. Second night was much more peaceful. Rooms are comfortable, clean and well appointed. Breakfast is good but space for service is crowded and requires some navigation. Staff was helpful.
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My experience at this hotel had me so dissatisfied that it has been on my mind to speak up since we left two weeks ago.
Due to Covid we were informed that additional sanitary measures were in effect. We still brought our own cleaning supplies to touch up in the room because this was our first trip away from home since the pandemic started. We were trusting in your establishment since I had called prior to booking and was convinced by your front desk that measures were up to par.
This could not have been further from the truth, the room was disgusting, we were finding other people’s body hairs while cleaning the bathroom. The shower was gross and we cleaned it over, the floor in the bathroom became much brighter after we cleaned it and hairs around the toilette. The sink had black mildew coming from the upper edge. The furniture had dust, we didn’t dare look in the linens because I removed them immediately to put our own. WE CLEANED everything in that room.
We had people staying in the room next to us who also mentioned they were not satisfied with the cleanliness.
Every time we walked past the front desk there were either employees out in the guest sitting area watching tv or in the back room looking half asleep.
Due to Covid we were informed that additional sanitary measures were in effect. We still brought our own cleaning supplies to touch up in the room because this was our first trip away from home since the pandemic started. We were trusting in your establishment since I had called prior to booking and was convinced by your front desk that measures were up to par.
This could not have been further from the truth, the room was disgusting, we were finding other people’s body hairs while cleaning the bathroom. The shower was gross and we cleaned it over, the floor in the bathroom became much brighter after we cleaned it and hairs around the toilette. The sink had black mildew coming from the upper edge. The furniture had dust, we didn’t dare look in the linens because I removed them immediately to put our own. WE CLEANED everything in that room.
We had people staying in the room next to us who also mentioned they were not satisfied with the cleanliness.
Every time we walked past the front desk there were either employees out in the guest sitting area watching tv or in the back room looking half asleep.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shawna Grandjean, General Manager at Comfort Inn
Responded Jul 31, 2020
Dear Kelly Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. This will be brought to the housekeeping department attention. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Shawna Grandjean General Manager Comfort Inn Charlottetown, CN320 9025664424
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearing 60 years of age, I can state the worst hotel stay of my life.
The stench of the outdated carpet and drapes was enough to make you sick.
2 nights, 600 clams
Opened the screen door and room door to let air through.
Have to say, I'm not typically a picky person.
We were only expecting a clean room, comfortable bed.
It was too late to cancel, just sucked it up and stayed out of the room as much as possible.
Sorry to have to slam them, but until/unless they remove carpet, drapes, wallpaper and clean it all, I wouldn't recommend this to anyone else.
The stench of the outdated carpet and drapes was enough to make you sick.
2 nights, 600 clams
Opened the screen door and room door to let air through.
Have to say, I'm not typically a picky person.
We were only expecting a clean room, comfortable bed.
It was too late to cancel, just sucked it up and stayed out of the room as much as possible.
Sorry to have to slam them, but until/unless they remove carpet, drapes, wallpaper and clean it all, I wouldn't recommend this to anyone else.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was staying here for a week for work. I work from a desktop computer that I bring with me whenever I go. It requires a wired internet connection. They were unable to tell me over the phone if any of the rooms had an ethernet port(they do not). Not a huge deal, just wanted to know before I pack up a desktop.
Upon arriving my room smelled like somebody just finished smoking a pack of cigarettes in it. Employee came in and said "wow that stinks" and went to grab a bottle of spray. I never smelled cigarettes again but that's because the scenty spray fried my sinuses. I asked for a new room but they were at capacity... The next morning I heard somebody complaining about the same smells...
Breakfast was the only saving grace.
If you dislike the smell of cigarettes, I'd avoid this hotel.
Upon arriving my room smelled like somebody just finished smoking a pack of cigarettes in it. Employee came in and said "wow that stinks" and went to grab a bottle of spray. I never smelled cigarettes again but that's because the scenty spray fried my sinuses. I asked for a new room but they were at capacity... The next morning I heard somebody complaining about the same smells...
Breakfast was the only saving grace.
If you dislike the smell of cigarettes, I'd avoid this hotel.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have been staying at this hotel for many years now and out of all the hotels I have stayed at, this is my favourite. The staff here is amazing. Shawna and Laura at the front desk are very accommodating and during this pandemic, their dedication to the hotel is second to none. The rooms are clean and the cleaning staff greet you with a smile if you meet them in the hall. Thanks for making my stay feel like a home away from home
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was just renovated but the parking lot itself was still under construction, not allowing us to be able to park near our room. On the positive side, the rooms were fresh and the bed was very comfortable, the staff was friendly and the breakfast, which is included, was very good.
On the negative side, our room was located right behind the front desk and across from the ice machine, making it difficult to get a good nights sleep due to the other guests having no choice but to go by our room to enter and leave the hotel/motel or to get ice. As for location, it's right as you enter Charlottetown from the highway, but about a 25 minute drive to the harbor.
On the negative side, our room was located right behind the front desk and across from the ice machine, making it difficult to get a good nights sleep due to the other guests having no choice but to go by our room to enter and leave the hotel/motel or to get ice. As for location, it's right as you enter Charlottetown from the highway, but about a 25 minute drive to the harbor.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very clean with nice breakfast included. The location wasn’t great for shopping or downtown Charlottetown but if you have a car it’s ok. Drive up room was helpful but we faced out to an industrial trucking place which wasn’t great to see. Overall basic, clean and no complaints.
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Date of stay: June 2022
Rooms
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff here is awesome, they go above and beyond their duties to help. The general manager was really sweet and helpful too. Rooms were really convenient to drive up and keep our eyes on our bikes. Thanks so much for making our stay that much better. Everything was clean.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HI Mzkennedy,
We do have quite a few reviews posted. I had responded to a few last week. Are you sure you are looking in the correct section? Please let me know if you have any additional trouble finding them and I will look into it.
Sincerely,
Shawna Grandjean
General Manager
Comfort Inn Charlottetown
"Get a ground floor if you need to bring in lots of luggage. Location is mainly good if you have a car but not for walking downtown."Read full review
"Our room was on the ground level so we could park next to it. This was very convenient!"Read full review
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PRICE RANGE
C$171 - C$270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel charlottetown, comfort inn charlottetown, charlottetown comfort inn
LOCATION
CanadaPrince Edward IslandCharlottetown
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Comfort Inn
Which popular attractions are close to Comfort Inn?
Nearby attractions include Owls Hollow Playland (0.1 km), Charlottetown Mall (0.7 km), and Cineplex Cinemas Charlottetown (0.7 km).
What are some of the property amenities at Comfort Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Comfort Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Comfort Inn?
Conveniently located restaurants include Nimrods' Floating Pizza Bar, MR Seafoods, and Boston Pizza.
Are pets allowed at Comfort Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Comfort Inn?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Comfort Inn?
Many travellers enjoy visiting St. Dunstan's Basilica (4.1 km), Beaconsfield Historic House (4.0 km), and Port-la-Joye - Fort Amherst (7.8 km).
Is Comfort Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.