Canadas Best Value Inn & Suites Charlottetown
20 Capital Dr, Charlottetown, Prince Edward Island C1E 1E7 Canada
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Individually wrapped toiletries
Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Canadas Best Value Inn & Suites Charlottetown
Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 27 in Charlottetown
Location
Cleanliness
Service
Value
This beautiful property has been recently renovated (2010) to meet the needs of all travelers to Prince Edward Island. Economy rooms, standard rooms, standard suites, and jacuzzi suites are available. Continental hot breakfast and free wi-fi are included. An on-site restaurant/pub is also available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Casino and Gambling
Evening entertainment
Kids stay free
Children's television networks
Parking
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Vending machine
Board games / puzzles
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
18Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
20 Capital Dr, Charlottetown, Prince Edward Island C1E 1E7 Canada
Getting there
Rental CarsSee all Charlottetown car hire
306Reviews0Q+A75Room tips
Reviews
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Most Recent
It was a unplanned trip to PEI with my friend and we booked this hotel at last moment when we just entered PEI. We stayed in one of the drive up rooms (I think 107). Fantastic experience. Comfortable beds, clean nd spacious room, big parking space, friendly staff. If I ever got a chance to travel to beautiful PEI, this hotel will be my 1st choice.
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Date of stay: April 2022Trip type: Travelled
Helpful
Briefly stayed in room 218. Was booked for two nights. Looked ok; figured we wouldn’t be actually at the hotel much anyways. Covered in bugs throughout the night and immediately left before 8am the next day. Was not asked why checking out early so mentioned full of bugs - the reply was “sorry about that”. Never again!!
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Date of stay: July 2021Trip type: Travelled
1 Helpful vote
Helpful
Response from Kathy McInnis, Owner at Canadas Best Value Inn & Suites Charlottetown
Responded Jul. 30, 2021
Hi Margaret I am so sorry to hear that you did not have a good stay with us in room 118. The safety of our guests is a priority. Whenever a guest reports bugs within the premises of the room we follow a standard protocol of leaving the room out of order and getting inspected with a third-party pest control specialist. We do not rent the room until we have received the report that it is bug-free. The inspection was completed the same day and we have received an update from the pest control specialist. The report is as stated below "An inspection for bed bugs was completed in Room #118 on Wednesday, July 28th. Evidence of bed bugs was not found during our inspection. There were no live or dead bed bugs, eggs, fecal matter, cast skins, fragmented bed bugs, or any other evidence found during the inspection." We have emailed you the report for reference. Warm Regards
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I've been here several times. Love the location and pool. Decent price for Charlottetown. One issue I'd like to report - the toilet in room 121 moves when you sit on it and the seat is also very loose. The shelving under the sink was dusty and dirty. You may want to attend to the bathroom. I was going to tell the person in the morning when I checked out, but the 'be back in 5 minutes' sign was up for 10, so I just dropped the keys and left.
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Date of stay: July 2021
Value
Service
Sleep Quality
Helpful
Me and my bf booked here to stay for our anniversary and to say it was the most horrific experience I've had at a hotel is an understatement. We booked a king suite with jacuzzi tub online through hotwire with my credit card. When we got to the hotel they needed my card again (I dont use it alot I dont know the pin) so i had to tap it. They dont have tap. I cant just pay the $250 deposit on my debit card. I cant type in the card number on the machine manually. We had to drive home and get my other credit card which also wouldnt work on there machine. I called my cc company and got them to reset my pin so I went to a bank machine and reset it so I could do the deposit. The while the attended (Vimmy) kept saying SEVERAL times if you dont pay by such a time I'll have to cancel the room. I finally get my pin changed and pay the deposit we get our keys and I ask about breakfast because it says on the website breakfast is included. No breakfast. Whatever this is about 2.5 hour affair by now so we go up to the room (NO ELEVATOR) and open the door to find the room was a MESS. It wasnt cleaned. Drag all our stuff back downstairs tell Vimmy and she goes to check to make sure we werent lying?? Gives us another room we go up trekking up the stairs again and I went to sit on the bed and I find HAIR ON THE PILLOWCASES. I then go into the bathroom and find hair in the sink and in the bathtub. By this time we are v upset and just wanted to start our night. This was disgusting especially during a pandemic they dont clean the rooms right? We trek back downstairs to desk and Vimmy "checks" the room and she finds NOTHING WRONG WITH IT. We get a refund and now this is about 3.5 of jerking us around. After we leave I got a room at the great George for $50 more dollars and got basically an apartment with a huge jacuzzi tub for 2, fresh cookies and the best customer service I've ever seen. Save your money and stay at the great george. This place is nasty. Also was supposed to be getting an email from the manager and it never happened. Vimmy needs to work on her customer service and what a clean room means.…
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Date of stay: February 2021Trip type: Travelled
1 Helpful vote
Helpful
I've stayed here a few times, most recently in September. I try to get to Charlottetown a few times a year at least and usually end up here due to their great location and unbeatable price. It's nothing fancy, but the rooms are clean, safe and beds are comfy. Nice pool open in the summer. Also a restaurant and pub on site that is pretty good. I'll stay again for sure. Like I said, nothing fancy but also no issues, especially for the great price!
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Date of stay: September 2020
1 Helpful vote
Helpful
Response from Cassie McPhee, General Manager at Canadas Best Value Inn & Suites Charlottetown
Responded Oct. 14, 2020
Good Afternoon Mike, Thank you so much for taking the time to provide feedback regarding your recent stay at our property. I am thrilled to hear that you enjoy our prime and safe location, price, cleanliness, beds, outdoor pool and restaurant! I am even more thrilled to hear that have stayed with us many times, and will stay again in the future. I appreciate your feedback, we can't wait to see you again very soon!
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Cassie the manager is the nicest lady she made sure our stay was perfect.From the king sized bed to the jacuzzi.We've stay here twice once last month and again last nite best place to stay make you feel at home.Uptown Lounge food is absolutely delicious which are in the same building.Very reasonable rates will definitely be back😊😊
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Date of stay: August 2020Trip type: Travelled
Helpful
Response from Cassie McPhee, General Manager at Canadas Best Value Inn & Suites Charlottetown
Responded Aug. 31, 2020
Thank you so much for taking the time to provide feedback regarding your recent stays with us! We take pride in guest service and we are so happy that we went above and beyond your expectations. I am so happy to hear your anniversary, and other nights stayed made you feel right at home! I appreciate all of your kind words and cannot wait to see you again very soon!
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My husband and I stayed a few days with Canada's Best, and it was the greatest vaca we've had on this island! Our room was big, the a/c worked like a dream in the day time heat , the beds were oh so comfy, and the swimming pool was soooo cool! The front desk had plenty of pool towels ready for us anytime we wanted a dip. We were greeted by big smiles, and the folks were ready to accomodate any way they could. The small lounge offered cold drinks and yummy hot wings. We didnt want to leave! Which is why we are going back next week. This is really the place to be for your next vaca, its roomy, quiet, and very affordable.
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Date of stay: July 2020
Helpful
Response from CBVI Manager, Owner at Canadas Best Value Inn & Suites Charlottetown
Responded Aug. 11, 2020
Good Morning Michele, I am so happy to hear that you enjoyed your recent stay at our property in Charlottetown. I am especially ecstatic to hear that the highlights of your stay included your guestroom and beds, swimming pool, front desk staff and restaurant. We love that you came back so soon, and we cannot wait to see you again for your next vacation on the Island! Thank you so much for taking the time to provide feedback, we appreciate your kind words!
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My wife and I were traveling long hours and looking forward to getting some quality sleep. The hotel has a restaurant attached and I assume thats were they keep the large metal dumpsters that they have emptied at 3am and 6 am in the morning. We were awoken both times when the very large truck pulled up and the room felt like it actually shook when the driver lifted the dumpsters up,shook them and then dropped them down to the ground again! WHY would you have dumpsters emptied at 3am and 6am in the morning at a HOTEL, where people stay to SLEEP, can this not be done in the DAYTIME ???
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Date of stay: July 2020
Rooms
Location
Service
Helpful
Response from CBVI Manager, Owner at Canadas Best Value Inn & Suites Charlottetown
Responded Jul. 14, 2020
Good Morning kwZ9728UT, Thank you so much for providing feedback regarding your recent stay at our property. We are so sorry to hear about the disturbances during your stay from Island Waste Management collecting our garbage. Unfortunately, we do not get to choose our schedules for these pickups but your comments have been passed along directly to their offices in hopes that this issue does not happen to future guests. We do wish you had brought this directly to our attention and we would have been so happy to change your room to one much further away.
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Although we initially found the room smaller than expected and hot water to be hit and miss we still were relatively satisfied with the room. Unfortunately, our tournament came to a early end and we needed to cancel. Early in the morning we had asked about the cancellation policy and were told it was fine to cancel after we knew the results of our afternoon game. We then came back to cancel and we’re told everything was adjusted, no issues. Once the other parents on the team started canceling we were then told, no we would be charged. Regardless of the fact that two separate employees told us it was ok. When we checked out the next day some parents were told they had cancelled before 3pm so no charge. But those of us who cancelled at 4:30 would have to pay. Some days later someone from our team called to question the decisions and the charge and they revoked the decision and reimbursed them for the third night. When I called not only was it still a no they then changed the story to say I had to have cancelled 48 hours before, not the original 24 hours quoted at check out or in my email confirmation. This poor customer service makes me highly recommend booking your teams at a different location. …
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Date of stay: February 2020Trip type: Travelled
Helpful
Response from RLResponse O, Guest Relations Manager at Canadas Best Value Inn & Suites Charlottetown
Responded Feb. 18, 2020
Dear Sarah, We appreciate your review. It is upsetting to know about your issues during your stay. Please accept our apologies for falling short in providing excellent customer service. Rest assured that our team will look into your comments so we can ensure we are delivering the most accurate and up to date information. We hope you give us another chance to change your perceptions and deliver a better stay in the future.
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On long trips we like the motel type lodging because the car is a car of cupboard which we might need to use. When parked near the room its very comfortable. Canada's Best Value was an excellent choice. The room was spacious and well equipped with a kitchenette. We spent hee two nights and were very happy.
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Date of stay: September 2019
Value
Cleanliness
Service
Helpful
Response from Samantha E, General Manager at Canadas Best Value Inn & Suites Charlottetown
Responded Nov. 14, 2019
Thank you so much for taking the time to provide your feedback - we hope to see you again soon!!
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PRICE RANGE
US$81 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
canada`s best value hotel charlottetown, canada`s best value inn and suites, rodd confederation hotel
LOCATION
CanadaPrince Edward IslandCharlottetown
NUMBER OF ROOMS
62
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Claim Your Listing Frequently Asked Questions about Canadas Best Value Inn & Suites Charlottetown
Which popular attractions are close to Canadas Best Value Inn & Suites Charlottetown?
Nearby attractions include Owls Hollow Toys & Games (0.2 km), Charlottetown Mall (0.4 km), and Cineplex Cinemas Charlottetown (0.4 km).
What are some of the property amenities at Canadas Best Value Inn & Suites Charlottetown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Canadas Best Value Inn & Suites Charlottetown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Canadas Best Value Inn & Suites Charlottetown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Canadas Best Value Inn & Suites Charlottetown?
Yes, free parking is available to guests.
What are some restaurants close to Canadas Best Value Inn & Suites Charlottetown?
Conveniently located restaurants include MR Seafoods, Boston Pizza, and Kings BBQ & Chinese Food.
Are there opportunities to exercise at Canadas Best Value Inn & Suites Charlottetown?
Yes, guests have access to a pool during their stay.
Are pets allowed at Canadas Best Value Inn & Suites Charlottetown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Canadas Best Value Inn & Suites Charlottetown?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Canadas Best Value Inn & Suites Charlottetown?
Many travellers enjoy visiting St. Dunstan's Basilica (3.7 km), Beaconsfield Historic House (3.9 km), and Port-la-Joye - Fort Amherst (7.9 km).
Does Canadas Best Value Inn & Suites Charlottetown have any great views?
Yes, guests often enjoy the city view available here.