Queens Arms Inn
20 Lower Malpeque Rd, Charlottetown, Prince Edward Island C1E 1R4 Canada
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About
#23 of 25 hotels in Charlottetown
Location
Cleanliness
Service
Value
Centrally located in Charlottetown, Prince Edward Island, the Queens Arms Inn is your Affordable place to stay in Town. Choose between your standard 1 Queen Size bed, 2 Queens size beds or 3 Queen size bed for those larger Families or cheap bosses. Stay for a while in our 1 bedroom Kitchenette suite. Included with your stay is free Wi-Fi and Free parking.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
Wifi
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
Location
39Car recommended
Grade: 39 out of 100
25Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
20 Lower Malpeque Rd, Charlottetown, Prince Edward Island C1E 1R4 Canada
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Rental CarsSee all Charlottetown car hire
136Reviews6Q+A23Room tips
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Stayed here for 4 nights recently. The hotel filled all my needs and was clean , neat and tidy . There was a small complimentary buffet style light breakfast offered and the front desk person was very accommodating. The room was cleaned each day with beds made and bathroom refreshed with clean towels etc. I will stay here again when I next visit Charlottetown.
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Date of stay: September 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First of all I will say that the staff is ok, but the hotel definitely sucks. The whole time a person is there you get the overwhelming feeling that management has no clue how to make a person feel at home and comfortable. First our door would not open too our room we were switched to another room. Once we got to our room it was just ok, nothing special. Breakfast the next morning consisted of only carbohydrates, bread, cereal,etc. The breakfast room was dark and depressing and it seemed as if it was also used as a storage facility as the was a bunch of lamps and stuff over in a dark corner. That night upon returning my room was not cleaned! The staff quickly brought me clean towels and took the garbage out as I made the beds. The next day I went to breakfast and again i started my day in a dark out of date depressing room eating grain in different forms that left me feeling hungry 90mins later. I noticed that 90 percent of the people that stayed there came into the breakfast room looked around and with great disappointment, hung their heads and left. If management renovated the breakfast room with new tables, new lighting, had some soft music playing, and added one of those pancake printers and some protein like eggs and sausage, it would make a HUGE difference. Seriously if you own this hotel and your reading this hire someone to design an inviting lobby and breakfast area and your Customer satisfaction will go way up.…
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RamseyBassett, Owner at Queens Arms Inn
Responded Sep. 17, 2019
Why don't you tell your boss to book some where's else next time. It's dark at 6am and the other work crews know what they want for breakfast and take it and go to work. And Tim Horton's and MacDonald's is across the street.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great stay at this Inn. Felt immediately at home. The room was surprisingly large. The two queen beds were comfortable and I was surprised to see enough room for a table and 2 chairs + another chair at a desk. The room was clean. I stayed there last year and had similar results. I had stayed at larger more expensive hotels in the past and found this Inn to be much better (but don't raise your prices lol). The owner/ manager was pleasant and I felt at ease upon registration. He was more than accommodating but kept checking on how things were whenever he saw me. I would give a 5 star rating but I never give anything a 5 star rating. See you the next time we stay in Charlottetown :) - Louise Boulter
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Date of stay: September 2019
Value
Cleanliness
Service
Room Tip: I assume all rooms were equally pleasant as the one(S) we stayed at (last year and this year).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RamseyBassett, Owner at Queens Arms Inn
Responded Sep. 17, 2019
You are to kind! Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The price was definitely lower then other hotels that are close by but you definitely pay for what you get. The employee at the front desk was very nice and helpful. The location is close to the airport which is definitely great. The place itself however has much to be desired however, the door that opens to the corridor to the room does not lock so anyone can get in there at anytime. Though the rooms were relatively clean there were hairs in the bed and the towels which was disgusting. The place needs some upgrading for sure.
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Date of stay: August 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RamseyBassett, Owner at Queens Arms Inn
Responded Sep. 11, 2019
I can't win can I? A lady told me that I was I being to rude when I respond to comments. Told me that if she didn't know me and read the response on the reviews, that she would not have stayed here. So I am going to take her advice. Thanks for staying. I am glad you got to save lots of money and was in a convenient location.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beds were lovely and comfortable. did not even make up our room on the second day there!! - What is one paying for? breaskfast not much variety. As well, do not be fooled regarding it having a pool - the pool was not working and the sign said it would not be available until the end of the season! What good is that? who wants to swim at any time other than the summer on PEI?
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RamseyBassett, Owner at Queens Arms Inn
Responded Aug. 12, 2019
The following items are on my breakfast... Coffee, Tea, Orange Jus, Whole wheat Bread, White Bread, Plain Bagels, Sesame Bagels, Corn Flakes, Rice Krispies, Frosted Flakes, Froot Loops, Chocolate Chip Muffins, Blueberry Muffins, Chocolate chip cookies, Yogurt, Regular Oatmeal, Maple and Brown sugar oatmeal, Apple cinnamon oatmeal, Peaches and Cream oatmeal, Fresh Apples, Oranges and Bananas, Strawberry Jam, Raspberry Jam, Peanut Butter, Marmalade Jam, Blueberry jam and Real butter. Nobody told you that the pool was going to open at the end of the season. We flat out told you the pool wasn't going to be open. You got Housekeeping service. Don't lie. We changed your towels and took your garbage. We didn't make your bed. For around a hundred bucks a night you got a good night sleep and hot shower maybe you even took a poop in private. That's the point of my motel. What's the point of a hotel review site? We are at the bottom of this list. NOT last but maybe you should have spend more money and went some wheres else.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rented 2 rooms , our room had an old tube TV, the other room had a flat screen oh well lol , Beds were awesome, shower had no pressure and trickled out lol. Lady at front desk was awesome and helped up planning our night on the town and even called a cab for us. It was raining and she told us to park our motorcycles under the roof overhang to keep keep em dry lol, Over all a great stay.Would have gave a 5 if we had a flat screen and shower pressure
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Date of stay: July 2019Trip type: Travelled as a couple
Value
Rooms
Service
Room Tip: 14$ cab ride to downtown for 4 had a great time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RamseyBassett, Owner at Queens Arms Inn
Responded Jul. 8, 2019
Thank you for your comment. I am working on the TV's and I will check the pressure in the shower. I do apologize for that! I am happy my staff did accommodate you. Thanks again Ramsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice place with friendly staff. The swimming pool was great too. The location is very convenient, very close to restaurants and shopping malls. Due to heavy rain we had to spend an additional night and the staff did an excellent job accommodating our family.
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Date of stay: August 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RamseyBassett, Owner at Queens Arms Inn
Responded Dec. 12, 2018
That's a lovely comment! Thank you! Rasmey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heat not working properly(cold room during night especially had to sleep with my jeans on) (OTHERS complained as well about heat). Room not cleaned (Sunday) or towels /soaps refreshed No shower curtain until 2nd. day Manager gave a little better rate when booked but when told about problems stated "YOU WIN SOME, YOU LOSE SOME" and refused to do anything and DID NOT apologize until I told him that "HE DID NOT EVEN SAY THAT HE WAS SORRY" before he did. "He did not care if me or anyone else did not come back". I WILL BE SURE TO TELL ALL MY FAMILY THAT LIVES ON THE ISLAND AS WELL AS FRIENDS,ETC. Very upset from Nova Scotia
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Date of stay: October 2018Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
Room Tip: Not this hotel You Will Be Sorry!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from RamseyBassett, Owner at Queens Arms Inn
Responded Oct. 30, 2018
Guest reserved a room before weekend. Regular rate was $89. Haggle me down to $72.50. When guest check in, told me he could not do stairs because his wife had mobility issues. I then Upgraded him to a drive up unit for free. That room sells for $119 plus tax. He did not thank me. Room was ready. his 2 complains were resolved. His biggest complaint was he did not get housekeeping on the 3rd night. When he complain to front desk about it, he said he didn't anything because he was checking out the next day. The next morning,came in telling me this was the worst experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good room clean very comforable bed .All in all very nice place to stay. We will stay there again. The staff were very nice and acomadateing, very friendly they could not do too much more to make us feel at home , Great place to stay
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RamseyBassett, Owner at Queens Arms Inn
Responded Oct. 19, 2018
Thanks Pat. Very nice. I appreciate it! Take care!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was small but clean. Good price for just staying one night. Very noisy when anyone used the bathroom..... It's an old hotel but not far from the center of Charlottetown. Front desk staff was friendly.....
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Date of stay: September 2018Trip type: Travelled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RamseyBassett, General Manager at Queens Arms Inn
Responded Oct. 3, 2018
Thank you! Nice comment. I appreciate it.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
econo hotel charlottetown, econo lodge charlottetown, charlottetown econo lodge
FORMERLY KNOWN AS
Econo Lodge
LOCATION
CanadaPrince Edward IslandCharlottetown
NUMBER OF ROOMS
62
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Frequently Asked Questions about Queens Arms Inn
Which popular attractions are close to Queens Arms Inn?
Nearby attractions include Owls Hollow Toys & Games (0.3 km), Charlottetown Mall (0.9 km), and Cineplex Cinemas Charlottetown (0.9 km).
What are some of the property amenities at Queens Arms Inn?
Some of the more popular amenities offered include free wifi, free parking, and self serve laundry.
Which room amenities are available at Queens Arms Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What are some restaurants close to Queens Arms Inn?
Conveniently located restaurants include Nimrods' Floating Pizza Bar, MR Seafoods, and Kings BBQ & Chinese Food.
Are pets allowed at Queens Arms Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Queens Arms Inn?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Queens Arms Inn?
Many travellers enjoy visiting St. Dunstan's Basilica (4.0 km), Beaconsfield Historic House (4.2 km), and Port-la-Joye - Fort Amherst (8.0 km).