Our stay was good. Our room was small but that was fine as we were out exploring. The location is perfect to walk downtown and enjoy the sights and restaurants. Our host was friendly and helpful. Breakfast was good. Would stay again.
Our host Hanna made every effort to make our stay comfortable and enjoyable. Price was cheaper than most and our hot breakfast was included....what a great way to start the day! Met a lovely daughter and mother from Munich Germany and many fellow Canadians. Saw the musical with Alan Doyle "tell tale harbour" it was great and was lucky enough to meet him. For lobster go to water prince corner shop. Thank you Hanna!!
I am trying to give a corrective rating review rather than a bad review and would like to first make note that this stay was fine and everyone was friendly. I do think it’s important to note that most of the highly rated reviews were when the Inn was under different management - I know this because we stayed here 5 years ago and had such an amazing experience, we made a special trip to Charlottetown just to stay here again. I didn’t think to check to see if it was under new management at the time, though something should have triggered an alarm when I tried to call and book direct through the inn and they told me to go through booking.com. When I said I wanted a specific room, I was directed to choose room 7 when I go to booking.com. Well imagine my disappointment when I go to book and no room numbers were listed. I then emailed the email I had used in the past through Canada’s B&B network website, but when I didn’t hear back and our trip was less than a week away, I caved and booked through booking.com. I made note of my situation and the room I requested and was met with a response that was matter of fact in that the room I wanted was booked so I would be in a different room. Sad, but could be my fault for waiting. Since we had such a great experience last time, we were willing to overlook the mishap. Then, when we arrived, I was met by smiling faces that were not those which I remembered. Though they were smiling, there was a definite language barrier and it was a struggle to converse. Something we loved so much about our last stay was the passion the hosts had for the city and their warm Atlantic hospitality, we left that stay proclaiming that people in PEI were the nicest friendliest people ever, and I would be hard pressed to provide that same feedback for the current hosts. Logistically speaking, the bed in room 2 was slanted, the room was warm, even in October and although there was an air conditioner, it didn’t work. Yes, there was some traffic noise, but being so close to town, that should be expected. There was a tag on the dresser to put on the door if you wanted your room cleaned which they said they offered between 10-3. We left our room at about 10:45 and put the tag on our door only to return at 4:30 to the tag remaining in the door and the room still in the same condition as we left. Lastly, as other recent reviews have mentioned, the breakfast was terrible. When we stayed last time, we raved about the pride they took in the delicious homemade breakfasts with candied bacon, fresh baked goods and attentive service. These breakfasts were barely warm, and lacking homemade pride; I would have preferred a continental motel breakfast. All in all, this was a decent stay, but you should only pay attention to the reviews since it has been under new management if you want to make an informed choice for your stay. …
I provided a poor rating for this B&B reluctantly as the location was excellent and the staff as extremely friendly. However, I also wanted to provide feedback to future travellers who are looking to experience a B&B in the Maritimes. I've stayed at several B&Bs and my room was by far the worst condition I have ever stayed at. CONS: First, avoid room 4 or "Cozy Queen" - It was tiny and the bathroom required much needed TLC. As past reviewers had mentioned, toilet seat is "still" broken and there is mold in the bathtub. A simple caulking job would fix that right up. Wallpaper was still peeling in the room and the temperature was freezing. There was no heat. It was cold and damp in the room. Blankets were too thin. Ceiling fan was full of dust. (not that it was hot that I needed to turn it on) Second - breakfast. Breakfast started off with yogurt, granola and fruit. Then the main dish was relatively small. Not even a full waffle was served (just half). So breakfast was "ok"...but rather lacking. Third - new owners. So i really wish Trip advisor would create a new listing as the awesome reviews were based on the past owners (and her wonderful scones and food); One of the owners didn't even speak to me and spoke through an employee of his. I understand that english was not his mother tongue it was awkward trying to have a conversation with him as he spoke through his employee in english vs directly to me. I was trying to discuss room arrangements during the storm. PROS: Friendly staff, awesome cookies during the day that were baked by the staff. Location close to downtown. Yes, I could hear street traffic but that is fine since the location was optimal. SUMMARY: Overall, I'm sure i would have stayed longer if I had a nicer room but at the price I paid, I expected better. The B&B was booked solid so there wasn't an opportunity to request another room. The new owners need to put some TLC into up-keeping the rooms without having to change the overall ambiance and history of the house. They also need to improve and expand their breakfast.…
Our host Caterina was lovely and made us feel very welcome. The location is perfectly situated for access to all the downtown amenities. Our room is quaint but the bed slopes at an angle making for what will be an uncomfortable night. no matter though because sleeping ain’t likely to happen with the noisy neighbours next door! Sneezing, sniffing, snoring, showering at midnight, they might as well be sharing our room...I agree with a former review, the walls are so thin I feel I’m staying in a boarding house not a B&B costing over $100 for the night! Shame really because it’s a lovely place with nice staff but if one doesn’t get a good night sleep because of noise then nothing else really matters.
Stayed the inn for couple nights. Excellent location, only a short walk to downtown and waterfront. The inn was converted from a older house, so there are a bit of limitations in a certain way. Room that we got was a bit small. However, staff working there was very nice and helpful.
Walking distance to all the best Charlottetown activities and excellent restaurants. With staff that go out of their way to make your stay comfortable and memorable, this b&b will be great once new owner fixes necessary deferred maintenence projects. Until then we cannot recommend. Again, staff was awesome and helpful.
Stayed at the Colonial for two nights. Unfortunately, our room was very small and the bathroom was in desperate need of a major overhaul. I would suggest to Hannah (the new owner) to not rent this room to guests until the bathroom is renovated to clean up the moldy grout and caulking. Also, the wallpaper in the room is torn away in several spots and reflects very poorly on the state of this room. In addition, the toilet seat was broken. We complained about the state and size of the room and Hannah graciously offered to put us in a larger room. Hannah and the rest of her staff are very lovely but unfortunately, I would not recommend this inn to friends and family.
Stayed 2 nights last week, Wonderfully appointed room with a Queen bed, a kitchenette, full bath and air conditioner. We were greeted by Hanna one of the owners and her staff member, the staff member whose name I cannot recall(so sorry), gave us a wonderful history of the Inn and showed us around the premises with Hanna who was very gracious and very interested in making our stay very enjoyable, which she did with a bright smile! The breakfasts were well prepared starting with Yogurt and fresh berries, followed by scrambled eggs, bacon and English muffin the first day and second day French toast, coffee or tea both provided!. Very yummy and a great way to start the day. They also had pastries all day while they lasted, as well as a water cooler and a fridge with bottled water and a coffee and tea machine in the sitting room. We went golfing, so Hanna before we left provided us with bottled water and fresh fruit in a zip lock bag. One thing I should note that the staff and management were looking for any suggestions on how to improve, and we did offer a suggestion to Hanna who graciously accepted our comments and was very meticulous to make sure she understood our suggestion. Parking was readily available but if you are looking for a place close to city centre you do not have to take your car as everything was a short walk. Also a shout out to Katarina one of the staff members(student), very upbeat and attentive. We are looking hopefully in the fall to return to Charlottetown to golf and will definitely stay at the lovely place, Well Done to the new Management!!!…
Great location with an even greater staff... all of whom go out of their way to ensure their guests are not only content, but that they get a true “Bed and Breakfast” experience. Very highly recommended.