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Holiday Inn Laval Montreal

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#5 of 14 Hotels in Laval
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Laval Montreal
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190 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Holbrook, New York, United States
Reviewed 5 August 2016

I expected more from this hotel, we are members in their rewards program and are always upgraded to a suite. If I was just looking for a one night room to sleep after driving all day to get to Montreal this would have been fine, maybe, but we were going to be here for 2 days, doing as much sightseeing...

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Helpful?
Thank Barbara F
IHGService, Guest Relations Manager at Holiday Inn Laval Montreal, responded to this review

Dear Barbara F, First and foremost, thank you for being an IHG Rewards Club member and for taking the time to provide feedback on your recent stay. I am very sorry to hear about the smaller room you have received, and for the noise disturbance coming from the AC unit. We strive to accommodate every guest and their needs and...

Reviewed 19 July 2016

the floor in our room felt damp and our feet were black from the carpet in the room. there was a damp dirty smell to the room. the staff was nice not overly out going though and not kid friendly. the hotel was easy to get too and the pool was nice and not overly busy when we used it....

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Helpful?
Thank Carri W
GMHILAVAL, Front Office Manager at Holiday Inn Laval Montreal, responded to this review

Dear Carri W, Thank you for taking the time to leave a review. Your comments are very important because they help us pursue continuous improvement! I sincerely apologize for the carpet and the smell and transmitted the information to our Housekeeping Director. Do not hesitate to report any inconvenient to our Front Desk team during your stay has we are...

Ontario Canada
Reviewed 18 July 2016 via mobile

I travel quite often to this region for work, although the location is great in terms of restaurants, shopping and more...the hotel is rundown and need big time renovation Also if you ate IHG gold or platinum do not expect any upgrade since they have no upscale rooms I decided after my last week stay to go to Hilton or...

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Helpful?
Thank eltripo
GMHILAVAL, Front Office Manager at Holiday Inn Laval Montreal, responded to this review

Dear Eltripo, We appreciate all of your feedback, both positive and negative, as it helps us to see how our customers perceive our hotel. I was certainly disappointed to read your comments. We are actually going through some renovations. We are currently changing the wallpaper and we will renovate shortly our smoking room and convert them into non-smoking. For your...

Niagara-on-the-Lake, Canada
Reviewed 12 July 2016

Booked through hotels.com due to rate and accessibility to hwy. I arred earlier than noon and was allowed to check-in. Room was clean and very good size. Restaurants served great meals at a readonable price. To top it off, hotel was across a mall. Will definitely cone back for vacation with family.

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Helpful?
Thank Aimee M
GMHILAVAL, Manager at Holiday Inn Laval Montreal, responded to this review

Good day Aimee M, Thank you for your good 4/5 rating we are glad we were able to live up to your expectations! I will make sure to let the concerned departments about your kind words. Looking forward to seeing you at the hotel with your family! Best regards, Michael Mathieu Front Desk Supervisor

Mississauga, Canada
Reviewed 4 July 2016

We have stayed a couple of times at this hotel and the rooms are always clean and the front desk service provided is cordial and efficient. Very enjoyable stay for an affordable price. We will be going back to this hotel when we return for a visit.

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Helpful?
Thank Rab005
GMHILAVAL, Front Office Manager at Holiday Inn Laval Montreal, responded to this review

Good day Rab005, First of all thank you for taking the time to review our hotel! We are glad that we were able to meet your standards and that you will be coming back when you are in the area! Once again thank you. Best regards, Michael Mathieu, Front Desk Supervisor

Norfolk, United Kingdom
Reviewed 15 June 2016

We stayed at the Holiday Inn Laval from 11th June for two night stay, the hotel was very clean, plenty of fresh white towels and toiletries and all staff from reception who very kindly printed out all the bus and metro stops we needed to get into the city, maintenance, issue with bed!! problem resolved within minutes of complaint, waitresses...

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Helpful?
Thank GlynNorfolk
GMHILAVAL, Front Office Manager at Holiday Inn Laval Montreal, responded to this review

Good day GlynNorfolk, First of all I would like to thank you for taking the time to review our hotel! I am pleased to hear that you enjoyed your stay here and I will make sure to pass your kind words to the front desk staff and the housekeeping department. I hope you will choose our hotel the next time...

Saco, Maine
Reviewed 9 June 2016

I picked this hotel for pool and Parking. Parking was great indoor pool was cold. We arrived very late at night and were greated by a friendly young man who was happily VERY bilingual. The young woman I spoke to at the desk during the day was also pleasant but she couldn't understand engilsh very well. I had requested extra...

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Helpful?
Thank S W
GMHILAVAL, Guest Relations Manager at Holiday Inn Laval Montreal, responded to this review

Good day S W, First of all I would like to thank you for taking the time to review our hotel. Your satisfaction is everyones priority here and we are glad that you had a pleasant stay. We are sorry you found the pool to be a bit too cold for you but rest assured that I will let the...

Edmonton, Canada
Reviewed 18 May 2016

I have stayed here many times before. I like this hotel mostly because of the staff. They are very friendly and helpful. They never say no to your requests and always have a smile on their face when helping you. The food is great. There is a great bar attached. Its quiet and language has never been a problem.

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Helpful?
Thank dgordon2016
GMHILAVAL, Front Office Manager at Holiday Inn Laval Montreal, responded to this review

Hi dgordon2016, First of all thank you so much for taking the time to review our hotel. I will definitely pass your message down to the staff who will be as pleased as I am about your nice review! We are glad that you choose our hotel when you are in the area and we hope to have the chance...

Gatineau, Canada
Reviewed 21 April 2016

We spent the day shopping at the Laval Shopping Centre and we decided to spend the night at the Holiday Inn Hotel across the Blvd. We shared a room, I was pleased to see that the room was big enough for the 4 of us. The room was perfect, clean and the quality of the mattress was excellent. We went...

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Helpful?
1Thank Line A
GMHILAVAL, Front Office Manager at Holiday Inn Laval Montreal, responded to this review

Dear Lina A, Thank you so much for your 5/5 review! A spontaneous visit to our hotel after a shopping spree is always a good idea. We are pleased to know that you appreciated stay and we hope you will repeat your business with us next time you are in the area! One again thank you, Michael Mathieu Front Desk...

Reviewed 19 March 2016

Stayed at this hotel for business. The rooms are clean but are due for some updating especially in the washroom. Room service was good, cleaned everyday with refreshed inventory or towels etc. The check-in process was very good with a standard welcome for IHG Rewards Club member but didn't get my usual bag of snacks and water bottle. The check...

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Helpful?
Thank 2SkiAndGolf
GMHILAVAL, Front Office Manager at Holiday Inn Laval Montreal, responded to this review

Dear 2Ski and Golf, Many thanks for taking the time to write a review of our hotel and we thank you for raising both the positive and constructive comments. We will ensure we use your comments to improve areas which may be letting our guests down. Please accept my sincere apologies for the recent error on your billing account. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're traveling to Laval on business or pleasure, Holiday Inn Laval Montreal is the hotel for you; Fully renovated, free WiFi, free parking, La Cage aux Sports restaurant/bar, within walking distance to shopping & restaurants, proximity to major highways and much more. ... more   less 

Additional Information about Holiday Inn Laval Montreal

Address: 2900 boul le Carrefour, Laval, Quebec H7T 2K9, Canada
Region: Canada > Quebec > Laval
Price Range: $143 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Laval Montreal 3*
Number of rooms: 176
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Also Known As:
Holiday Inn Laval Montreal Hotel Laval
Radisson Laval
Laval Radisson
Holiday Inn Laval Montreal Quebec
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Laval Montreal staff and other travellers.
2 questions
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Edmundston, Canada
over a year ago

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Questions? Get answers from Holiday Inn Laval Montreal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“business on 4th”
 of 5 bubbles byz0001, 16 Mar 2017 | Read review
“the fourth floor is very quiet”
 of 5 bubbles 329carriw, 19 Jul 2016 | Read review
“Deluxe double from super kingsize bed with bathrobes and slippers, water provided and coffee maker, large fridge in room and writing desk”
 of 5 bubbles GlynNorfolk, 15 Jun 2016 | Read review
“If you want Ice ask to be on second floor.”
 of 5 bubbles SW90, 9 Jun 2016 | Read review
“room facing the Blvd are very quiet, didn't hear the traffic at all”
 of 5 bubbles 812linea, 21 Apr 2016 | Read review
5 of 5