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2440 Autoroute Des Laurentides, Laval, Quebec H7T 1X5 Canada
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Traveller (161)
Room & Suite (66)
Dining (19)

About

#4 of 17 hotels in Laval
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Entertainment staff
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Parking
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Saltwater pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Vending machine
Evening entertainment
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Manicure
Massage
Pedicure
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Flatscreen TV
On-demand films
Bath / shower
Telephone
VIP room facilities
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Radio
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish, Italian
Hotel links
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452Reviews8Q+A65Room tips
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Eve H wrote a review Nov. 2022
Mississauga, Canada8 contributions3 helpful votes
Stayed for 4 nights and 5 days, hotel staffs are very good most esp. front desk, the only set back is late room housekeeping, there was a time that towels were not changed, water bottles were not replenished
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Debbles64 wrote a review Jul. 2022
Ottawa, Canada10 contributions1 helpful vote
Hotel's Favourite
Our return trip to Montreal. There is a large Marche in the lobby. Perfect to pick up a snack and cup of coffee or tea after a long journey. The lounge, available for purchase is absolutely wonderful. The “snacks” were nutritious, fresh and satisfying. The staff are very friendly and helpful. The beds are very comfortable and the bathrooms are gorgeous, clean and very well equipped. The bonus is the location. Right next to a large mall with many dining options, you can easily walk to. I would very highly recommend this property!
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Date of stay: July 2022
Value
Location
Service
Room Tip: Our 2nd floor room had A/C noise…I would have liked to have seen “higher floors have less AC...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SAC Sheraton, Guest Services / Front Office at Sheraton Laval Hotel
Responded Aug. 9, 2022
Dear Dddjmj Thank you for choosing the Sheraton Laval and for providing your honest feedback. We are so happy to hear that you enjoyed your stay with us. We hope to see you soon with us. Sincerely, Annie Guest services manager Sheraton Laval
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kenny S wrote a review Jul. 2022
1 contribution
The good: room was clean, parking was free, steps away from a shopping mall with a great selection of shops and restaurants. Staff was friendly. The bad: as much as I wanted to like it, this is not up on the Sheraton standard. My first night was on the 4th floor next to the highway, the sound insulation was terrible, together with the noise from the old school air condition unit under the window (you know what I am talking about, you've seen them at model 6), I didn't sleep at all. I called at night to complain, they fully booked, so the front desk promised me to move me to a room away from the high way the next day. To their credit, they did note it down and gave me a room on the same floor, maybe 10 rooms down the hall although I had to nag a few times to get the keys to the new room. The noise from high way was better. The next day, we were away from our room for 10 hours, only to return to a room without being cleaned (no, I didn't hang the privacy please sign). I asked for clean towels only since it was already late, again, to their credit, the towels were delivered promptly. There is a Hilton across the street, and a Holiday Inn. I hate to say it being a Bonvoy member, but I may want to try those next time I am in town.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from L'équipe du Sheraton Laval, Owner at Sheraton Laval Hotel
Responded Jul. 3, 2022
Dear Mr. KennysMD103VS Thank you for taking the time to share your honest opinion about your most recent stay with us. We are sorry to hear that your stay was not up to your expecations. We would love the oppurtunity to welcome you back and show you the real authentic sheraton experience you deserve. We invite you to contact us directly and speak with a guest service manager so we can ensure we assist you along the way. Once again we thank you for choosing the Sheraton Laval and for sharing your feedback with us. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hunny B wrote a review Jun. 2022
1 contribution1 helpful vote
We enjoyed our stay at this hotel so much. The staff was extremely resourceful and warm (I traveled with three children so things got overwhelming at times) but there wasn’t a moment that we weren’t greeted by smiling staff. Stephanie was particularly helpful and kind. She knew all of the great local places for food and site seeing and went above and beyond to accommodate us. The rooms were extremely clean and renovated. We upgraded after a night and the upgrade wowed us even more. The pool and Jacuzzi were everything that I could ask for and more, the food was amazing (be sure to make a reservation for brunch)!! Will definitely be back and highly recommend staying here.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SAC Sheraton, Guest Services / Front Office at Sheraton Laval Hotel
Responded Aug. 9, 2022
Dear HunnyBunB Thank you for choosing the Sheraton Laval and for providing your honest feedback. We are so happy to hear that you enjoyed your stay with us. Your comments will be shared with the rest of the team. We hope to see you soon with us. Sincerely, Annie Guest services manager Sheraton Laval
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VictorWheeler wrote a review Jun. 2022
Ottawa, Canada5 contributions2 helpful votes
Our group had a special rate for our weekend stay, for a hockey tournament. I was initially told the rooms in our group were sold out but one might become available if one of the group canceled. I went ahead and booked. I called the front desk daily to ask about cancellation and was assured there was a note on my file to offer me any canceled room. A member of the group did cancel last minute but I was not given the room. I ended up paying $405 per night! The front desk and management will tell you whatever they need to for a booking. There are nicer places to stay in the area for half the money!
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from L'équipe du Sheraton Laval, Owner at Sheraton Laval Hotel
Responded Jun. 3, 2022
Dear Mr. VictorWheeler, We are sorry to hear that you feel lied to and cheated, it wasn’t our intention. As we previously explained group rates have restrictions and once the group rate is released it is no longer possible to benefit from the group rate. We invite you to contact us directly again should you like to discuss this issue further. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TeheranbornCanuck wrote a review Jan. 2022
Toronto, Canada477 contributions256 helpful votes
+1
This is a far different Sheraton Laval from the one I used to frequent pre- pandemic - excellent job of renovation. Before I stayed there only because of location. Now I would happily go back because it has become a contemporary (with the times) property. Some minor quibbles: room is too dark; HVAC too noisy; bathroom on the small side. The food offerings were quite good.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SAC Sheraton, Guest Services / Front Office at Sheraton Laval Hotel
Responded Jan. 16, 2022
Dear Teheranborn Canuck thank you so much for your kind words about our hotel and our team. We will share this message with all the staff members since it requires a team effort to provide good service. Thank you for taking the time to write this review, we always appreciated to read that the effort we put in our customer service is recognized by our guests. It was a pleasure to see you again, and we hope to see you back at the Sheraton Laval very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me M wrote a review Dec. 2021
Cumberland, Canada618 contributions276 helpful votes
Excellent spacious room, excellent covid measures, nice reception and welcoming. Some maintenance issues were seen although new hotel and that must be adressed. Would consider thisbplace if I'm in Montreal again as it is close to good restaurants and mall.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Rooms beside elevator.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ruwan W wrote a review Dec. 2021
Ratmalana, Sri Lanka335 contributions32 helpful votes
+1
After a 10 hrs long drive along on icy snowy conditions on the Christmas day from Baie Comeau, my travel agent put me in to this hotel. Due to the tiredness had some supper and went to sleep, early. Next day/ boxing day, explore the surrounding and found many shopping mall's within touching distance to do boxing day sale bargain shopping😊😊 The food in the La Piazza Restaurant was excellent & I think I gained a few pounds eating there super taste food. The restaurant staff was very friendly and helpful 😊😊👍🏻 The checking counter staff and room service was excellent. The room and bed was large and very comfortable. My 3nights 4day stay at the Sheraton was very pleasing 👍🏻👍🏻👍🏻
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cinderellabeauty wrote a review Oct. 2020
Montreal, Canada31 contributions22 helpful votes
My first time stayed here, It was a incredible experience. Thank you so much to Front office team for making my stay memorable. Special thanks goes to Marc-Andre Gagnon and Vitasha. She was one of the first person I spoke over the phone and she noted well what I need. Marc and Vitasha were very polite and professional. Will be definitely back again because of the service. Warmest regards to entire Sheraton team. NAS
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Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from L'équipe du Sheraton Laval, Owner at Sheraton Laval Hotel
Responded Oct. 19, 2020
Thank you very much for writing to us about your recent stay at the Sheraton Laval. It is always a pleasure for us to read from you. We will convey your appreciation to our team, who I am sure will be encouraged by your comments. Here at Sheraton Laval, we try to meet your expectations and needs. Thank you again for sharing your experience with us and hope to see you again soon. Regards, Marc-André Gagnon Customer service manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There57 wrote a review Sep. 2020
Ottawa, Canada46 contributions31 helpful votes
I've stayed here 'pre-Covid' and the service & staff have always been excellent - agree with the previous reviewed that there will always be 'hiccups' at any property, but they handle them gracefully and effectively here. But this 'Covid' stay was a pleasant surprise compared to some other - and it comes down to feeling cared for. My check in was genuinely warm and cheerful, with the emphasis on 'please contact us if there is ANYTHING you need', much appreciated given the variability in hotel services these days. I also was contacted in the evening to ensure that everything was satisfactory with my room, and to confirm I didn't need anything. It somehow just felt very reassuring and cared for - despite the potentially unsettling circumstances. Excellent work!
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Date of stay: September 2020
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from L'équipe du Sheraton Laval, Owner at Sheraton Laval Hotel
Responded Sep. 24, 2020
Dear Mrs There57, Thank you very much for writing to us about your recent stay at the Sheraton Laval. It is always a pleasure for us to read from you. We will convey your appreciation to our team, who I am sure will be encouraged by your comments. Here at Sheraton Laval, The customer sastifacti is our absolute priority, once again thank you very much for your kind words regarding our team and your last stay with us. We will make sure to show your comment to all of our associates. It is always a pleasure to welcome you to the Sheraton Laval, especially in these unfortunate circumstances. Do not hesitate to contact us for your next stay, we will be more than happy to assist you with a future reservation. Marc-André Gagnon Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$168 - US$218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton laval, sheraton hotel laval, laval sheraton
LOCATION
CanadaQuebecLaval
NUMBER OF ROOMS
244
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Sheraton Laval Hotel - UPDATED 2022 Prices, Reviews & Photos (Quebec) - Tripadvisor

Frequently Asked Questions about Sheraton Laval Hotel
Which popular attractions are close to Sheraton Laval Hotel?
Nearby attractions include Carrefour Laval (0.3 km), Squish (0.4 km), and Orly Bijouterie (0.4 km).
What are some of the property amenities at Sheraton Laval Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Laval Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sheraton Laval Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Laval Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Laval Hotel?
Conveniently located restaurants include The Keg Steakhouse + Bar - Laval, Torii Sushi, and Bâton Rouge Grillhouse & Bar.
Are there opportunities to exercise at Sheraton Laval Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Sheraton Laval Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Laval Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Laval Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Sheraton Laval Hotel?
Many travellers enjoy visiting Moulin Legare (11.5 km), Chateau Dufresne (Dufresne House) (15.2 km), and Dorchester Square (15.7 km).