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I booked a suite for 2 nights for my daughter & her husband following their wedding reception which was held closeby. The bride and groom were very happy with the accomodations and the service. The suite was spacious and clean and the price was reasonable....More
My family and I stayed at the Sheraton Laval for one night and it wasn’t at all pleasant. I am not blaming on the hotel but I should have changed room the moment I realized a group of students occupied the same floor. This group...More
Response from SheratonLaval, Manager at Sheraton Laval HotelResponded November 17, 2017
Thank you for taking the time to share your comments regarding your stay at the Sheraton Laval.
We are happy that you enjoyed our amenities and your room, however we are very sorry that you were disturbed by other guests during your stay....More
Stayed at the Sheraton Laval for work for a few days and the service and hotel were great! Room was clean and spacious, service was quick and helpful, had a great time at the hotel, the amenities were fantastic!
The hotel is a well run and clean facility. After initial guidance from staff, I was able to navigate easily during the weekend. I was working my conference as a presenter and two members of the Sheraton stand out to me for their service.
Even before checking in, I was already at a disadvantage. The design of the front exterior is not conducive to encouraging guests to offload then park - which is actually necessary given the parking situation. I had to park at the top of their outdoor...More
Thank Sabrina M
Response from SheratonLaval, Guest Relations Manager at Sheraton Laval HotelResponded November 11, 2017
Dear Sabrina M,
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We do have two lines of offloading area that is located right...More