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Picked this hotel based on price plus free parking and free breakfast. Was a bit more out of town than we anticipated plus encountered heavy traffic.
The good news was that even though we gave up going into town, the restaurant next door "graffiti" was...More
1 Thank Sheg
Response from GMHotel331332, General Manager at Quality Suites LavalResponded 29 July 2014
Thank you for taking the time to leave us a review !
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
Poor customer service made this one of the worst hotel stays I have ever experienced.
First the hotel is on a major highway. We were placed in a room at the front on the highway. I knew the traffic noises would be an issue for...More
2 Thank Kate M
Response from GMHotel331332, General Manager at Quality Suites LavalResponded 5 July 2014
Thank you for taking the time to provide us with your review.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to...More
Huge rooms, low price, especially using Hotwire. Furnishings are old but who cares? Everything is extremely clean. Beds are reasonably comfortable... fridges and microwaves in rooms. Always good service, a few times I've made special requests and have always been accommodated, even at the last...More
1 Thank SabbyLaf
Response from Nadia F, General Manager at Quality Suites LavalResponded 13 June 2014
Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with us. We look forward to your next visit.
We stayed here for three nights and really enjoyed our stay even though the Tom Tom took us to a business park a couple of minutes away. With the help of some really helpful locals we found it. We had a suite with a queen...More
1 Thank Lizzie0909
Response from Nadia F, General Manager at Quality Suites LavalResponded 29 May 2014
Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure that we do just that.
For the price paid for one night, the suite was above expectations. However, hotel feels a bit old and nothing fancy about the rooms, but size and price-value is amazing. Free breakfast lacks hot meals like omelettes, etc.
4 Thank leloo91
Response from Christine B, Manager at Quality Suites LavalResponded 12 March 2014
Thank you for your comment! We are pleased that you enjoyed your stay with us! We hope to see you back again soon!
US$91 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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