Excellent hotel to to stay at well. Visiting relatives in the area. It is a little far away from tourists attractions and the highway system is some what difficult to navigate bur if you have to navigate in a circle to approach the hotel again the distances to travel around are not that bad and much safer then trying to push through heavy traffic or attempt any u-turns. All said the accommodation are not disapointing.
second time at this location. we found it close to shopping mall and outlets. and only a short drive downtown .easy parking included. very clean and organized. and the staff are very helpful. the only thing the pool does not open early enough to go for a wake up swim .
The place was clean. Staff were polite and helpful. Breakfast area was clean and organized. Complimentary breakfast was reasonably good. For families with small kids would be a perfect choice as kids under 12 are offered free breakfast as well.
Maybe not the biggest hotel with the most amenities but it was clean, comfortable, friendly staff, had a warm breakfast, quiet and not overcrowded, small pool but not overcrowded, it was a nice stay overall.
a 4-night family stay. the hotel is clean (clean room, clean breakfast space, etc.). we loved the full hot breakfast and the delicious crispy bacon every 2 mornings! staff is generally helpful and dedicated to their work. nice renovated room with wooden floor, a window with a view on the breakfast area. we enjoyed the heated pool which is longer than at most hotels, which allows you to swim laps. the exercise room is small and some things weren't fully working. event though hotel is a few kilometres from the main downtown core, it's easily accessible by car. an example: a trip at night from Place Bell to the hotel only took 6 minutes. also, price was very competitive (considering it's one of the few Laval hotels with a breakfast included). we would definitely stay there if we go back to Laval one day.…
I travel a lot but never came across such a pleasant stay. From the front desk to the room, to the breakfast to the pool everything was perfect. The entire staff is very professional and courteous. They go above and beyond to ensure you enjoy your stay. Especially At the front desk Tiziana and Manouka. Next visit to Quebec I will definitely stay at the Best Western in Laval
If you are unconcerned about being a long way from restaurants, shopping, entertainment etc you might be satisfied with this location which is in the middle of an Industrial Park, but a long way from anything else. The staff, however is very accomodating and fluent in both French and English. They provided great service. If you like natural light, stay away from any rooms surrounding the pool on the lower floor. Price was reasonable, $30 to $50 less expensive, but I spent more than that on UBER getting to places I could have walked to had I chosen the Holiday Inn Express.
We stayed four nights and throughout the visit the staff was friendly and helpful! This hotel is very clean, everywhere!! The bed was very comfortable and it is a quiet place at night! The location is excellent! It's 5 minutes from the Centropolis (which features many many excellent restaurants)! It's also ten minutes from the metro to Montreal (metro ride is 30 minutes to Old Town Montreal)!
The hotel was very nice, it had a welcoming atmosphere. Great customer service and staff was friendly and helpful. We enjoyed the pool. Breakfast was great. The room was clean. Will definitely come back again!
We traveled for a hockey tournament with a large group, staff would not allow us to sit in common areas of the hotel, which there are alot of! We were pretty much forced to stay in our separate rooms or socialize outside in the parking lot. Pool did not have towels and the staff kicked our kids out so they could close early. Wifi did not work! It was the most we've paid for a hotel this hockey season and it was the worst hotel yet! Breakfast was good, that was the only good thing about this hotel!