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Hotel Le Crystal

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#14 of 163 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Hotel Le Crystal
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1,409 Reviews from our TripAdvisor Community

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Showing 1,110: English reviews
Toronto, Canada
Reviewed 2 weeks ago

Location right downtown 2 minutes from the bell Centre, 5 minutes to shopping. We moved 3 times in 2 days due to maintenance issues in all 3 rooms. Finally settled beside the elevator and still charged us the upgrade fees.

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Helpful?
Thank Marc L
Eric_Hamel-GM, Directeur général at Hotel Le Crystal, responded to this review

Dear Marc L, Thank you for taking the time to share your comments with us. I'm very sorry to read that we failed at delivering the Crystal Experience. It's really not normal that you have to move 3 times. We are doing many projects at the same time but it should never be your problem. Please accept our apologies for...

Toronto, Ontario
Reviewed 2 weeks ago

The rooms are spacious and comfortable. The staff were friendly and helpful and the check in and check out process was efficient. Great location close to business centre of Montreal and good restaurants close by.

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Thank richardB2309IG
Reviewed 3 weeks ago via mobile

You will hardly find a hotel in Montreal with an exterior hot tub, an AMAZING gym, an indoor pool and a spa, all on the 12th floor of the hotel, with an incredible view of Montreal. The hotel's restaurant is amazing too and the deluxe king suite we stayed in was simply gorgeous.

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Helpful?
Thank Karina Z
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Bonjour Karina, Thank you for sharing your thoughts on TripAdvisor! It's a pleasure to read you really enjoyed our 12th floor oasis and its incredible view, as well as our restaurant and gorgeous suites. Regards, Eric Hamel - GM

New York City, New York
Reviewed 3 weeks ago

This is the best hotel in Montreal! Conveniently located in the center of downtown, the rooms are very spacious and comfortable, the staff is so helpful and friendly, we had an amazing experience! We had a suite with a fireplace, and we were able to relax in the outdoor hot tub after a long day of walking around town.

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Helpful?
Thank Juliette F
Mont Tremblant
Reviewed 3 weeks ago via mobile

Wanted a hotel that had everything... found it! Reservation process was quick and easy. Arrived at 10h30 am and not only room was ready but was also upgraded. Very nice 1 bedroom suite with king size bed and a seperate sofa bed in the living room for the kids. Went to explore Mtl for about 3 hours and then found...

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Helpful?
Thank David L
Eric_Hamel-GM, General Manager at Hotel Le Crystal, responded to this review

Thank you David L! What an incredibly rewarding review! It is so nice to read you and your family enjoyed everything at Hôtel Le Crystal, from booking process to room layout and our 12th floor Oasis. I will certainly share your good words with Leila! I'm very proud to work with such an amazing team. We hope to welcome your...

Ottawa, Ontario, Canada
Reviewed 3 weeks ago

Very well appointed suite-perfect for a family. Everything you need. Luxurious hotel downtown close to everything costing only slightly more than the traditional budget hotels. Fabulous pool and gym. Staff extremely helpful. Overall wonderful stay, would definitely come back!

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Thank 13curly13
Sherbrooke
Reviewed 3 weeks ago

Everything was better than average except for behavior of the parking valet who treated my car as though it was his own. This will affect my decision about choosing your hotel incthe future. I will also hesitate to recommend your hotel to friends

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Thank darelh2017
Trois-Rivières, Quebec, Canada
Reviewed 3 weeks ago

We really enjoy staying at the Crystal on our frequent visit to Montreal. The staff is friendly and very helpfull, like taking our luggage when we arrive and don't have time to register right away, when we leave in the morning and whant to leave our car a couple hours more in the parking lot they put the luggage in...

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Helpful?
Thank Marie-Lou B
Quebec City, Canada
Reviewed 3 weeks ago

The staff was friendly and very helpful. The room was beautiful (old carpet but everything else was great). I will most definitely be back to this hotel next time I'm in Montréal. Note: My hotel room was payed for by the company I work for therefore I don't know the "value" all I l know is that I had a...

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Thank 802maudel
Burin, Canada
Reviewed 3 weeks ago

Great place, close to bell center, close to all amenditys, lovely bar downstairs, just overall a beautiful hotel and will more then likely be back here in the future. Beautiful room, bathroom, lovely sleep

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Helpful?
Thank Andrew L

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
ANNOUNCEMENT **Starbucks Store including the Reserve products** Visit our new Bistro Laurentien La Coupole. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more   less 

Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: $274 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Orbitz, Travelocity, Priceline, Expedia, Sabre Hospitality Solutions, getaroom.com, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hotel Le Crystal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Crystal Hotel
Le Crystal Montreal
Hotel Style:
#1 Green Hotel in Montreal
#4 Business Hotel in Montreal
#4 Spa Hotel in Montreal
#9 Family Hotel in Montreal
#9 Romantic Hotel in Montreal
#11 Luxury Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Crystal staff and other travellers.
29 questions
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Deer Lake, Canada
10 months ago
over a year ago
Ballston Spa, New York
over a year ago

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Questions? Get answers from Hotel Le Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“9th floor corner suites are amazing!”
411gabriely, 22 Apr 2017 | Read review
“Book on their website and you will probably get a better rate/ upgraded room.”
machater82, 10 Apr 2017 | Read review
“Corner suites are quieter and brighter”
759sj, 1 Feb 2017 | Read review
“back of the hotel not facing main street was less noisy”
761anng, 30 Jan 2017 | Read review
“Loved this King suite - had it all!”
PlattsburghNY, 23 Jan 2017 | Read review
5 of 5