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Hotel Le Crystal

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#14 of 162 Hotels in Montreal
Certificate of Excellence
GreenLeadersGold level
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Hotel Le Crystal
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1,364 Reviews from our TripAdvisor Community

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Showing 1,080: English reviews
Reviewed 2 January 2016 via mobile

Very friendly staff, flexible, and welcoming. Rooms are very spacious for ppl with kids, amazing location in downtown montreal, very close to many attractions and shopping areas, rooms equipped with a living room, den, and a mini kitchen with microwave. Bathroom very spacious and modern. Only down point was with housekeeping, they didnt change sheets for all 3 nights that...

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Helpful?
1Thank Ahmed H
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Amhed H, I thank you for taking the time to review your recent stay and for this 5 stars comments. I'm glad that you enjoy your stay with your family. The layout of our suite is perfect for family with kids. Separate bedroom from the living room, large bathroom and kitchenette is best with kids. I will verify with...

New York City, New York
Reviewed 31 December 2015

Immediately upon entering, my friends and I were greeted with warm welcomes and friendly smiles. The front desk was very helpful and wasted no time in getting us up to our rooms after our 6 1/2 hour journey from NYC. The rooms look very luxe and modern, the pool and outdoor hot tub are conveniently located upstairs with an outdoor...

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Helpful?
1Thank Vin H
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Vin H, Wow, what a great stay with us. I'm glad that we made you feel welcome. Sam is a great asset for the team. He is always taking good care of our guests. See you soon again Eric Hamel - GM

New York City, New York
Reviewed 29 December 2015

Stayed two nights at Penthouse Rubis. The suite is large, comfortable, and quiet. The kitchenette certainly gives a sense of home. Indoor pool has good water temperature, and good view. Outdoor hot tub is always so popular that, unless you want to soak with half a dozen perfect strangers, one has to give it up most of the time. But...

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Helpful?
Thank Sebastiensh
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Sebastiensh, Thank you for taking the time to share your great comments with us. It's always a pleasure to read such great comments. I'm glad you enjoyed your experience. Our team is doing an exceptional job to enhance our guests stay. See you soon again, Eric Hamel -GM

Toronto, Canada
Reviewed 29 December 2015 via mobile

Spent one night at this hotel but would surely return! The staff are knowledgable and friendly and the location is ideal if you want to be downtown, close to the Bell Center or shopping. Our suite was great! It was well laid out, spacious with two televisions, a large bathroom, living room area and well-stocked mini bar. We slept well...

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Helpful?
1Thank Sarah W
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Sarah W, Wow, what a great review of your recent stay with us. Hope you enjoyed our new HD very large tv. We just changed them to upgrade your room entertainment. I'm glad that you took advantage of our location. We are the closest hotel from the Bell Center and right in the heart of Montreal See you soon...

Rochester, New York
Reviewed 29 December 2015

Very nicely appointed hotel in Montreal. The service was wonderful. Everyone was so helpful. Daniel at the front desk was welcoming and always happy to assist in any way. We ate breakfast in the hotels restaurant ...very nice and perfect start to the day. The pool was so much fun for the kids. The outdoor rooftop hot tub was splendid!...

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Helpful?
1Thank CurlyQ418
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello CurlyQ418, Oo la la, what a wonderful stay at Le Crystal. I'm glad that you had time to enjoy our 12th floor Oasis with our indoor salted pool, our yearound exterior Hot tub, our gym and our Amerispa. Our team is working hard to make sure you get the best stay and i'm happy we hit the mark See...

Reviewed 27 December 2015 via mobile

Hotel Le crystal's best features along with the location and comfortable well appointed rooms are the staff...the managers, the concierges, the valets to a person were unfailingly polite, good humored, responsive, and resourceful. The swimming pool, exercise room, and roof top sauna offered a great end of day refresher and pre night out recharge.

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Helpful?
3Thank Chaitide
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Chaitide, Wow, thank you for your review of your recent stay with us. I'm glad that you enjoyed our 12th floor Oasis with our indoor salted pool, our yearound exterior hot tub, our gym and our Amerispa. I will make sure to share your great comments about our team. Hope to have the pleasure to welcome you again, Eric...

Derby, United Kingdom
Reviewed 23 December 2015

Rooms are spacious and great if you have work to do, especially with it having a separate living area, and the kitchen area is helpful. Facilities are also good, shame the bar closes early especially for a hotel which may explain why its not busy. The hotel is close to the main shopping area snd also the Canadiens Hockey Stadium....

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Helpful?
1Thank Chris S
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Chris S, Thank you for sharing your feedback with us. I'm glad that you enjoyed your experience at the hotel. I'm good note of your comment about our bar. I will bring this up at our next Executive meeting. See you soon again, Eric Hamel - GM

Hudson, Quebec Canada
Reviewed 23 December 2015

One night stay in the penthouse Rubis was amazing! 900 sq. ft of modern luxury. Well appointed. It had a powder room with it's own shower! Fireplace, great linens and quiet. Easy walking distance (2 blocks) to Crescent st. bars as well as Bell Centre. Would highly recommend for anyone wanting to be in the downtown area. Breakfast was downstairs...

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Helpful?
1Thank devon2325
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello devon 2325, Thank you for sharing your recent stay with us. Our Penthouses are just amazing. We have 5 of them on the 11th floor. It's really motivating for our team to read such great comments. See you soon again, Eric Hamel - GM

Reviewed 21 December 2015 via mobile

My family and I stay at Le Crystal every 3 months usually for a two week period and the hotel never disappoints. The rooms are very comfortable for an extended stay and the staff - from the valet to the front desk - are excellent! Highly recommend this hotel.

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Helpful?
1Thank Lindsay A
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Lindsay A, Wow, what a great review. I thank you for staying with us so long. Our hotel is perfect for long stay, with our suite layout as a condo and the kitchenette. See you soon again, Eric Hamel - GM

Tuscany
Reviewed 16 December 2015 via mobile

All aspects of he hotel are great, rooms are nice, modern decor is great as is all the staff I dealt with. Great location too - as you are a stone's throw away from St. Catherine. Would stay here again. The room had an ironing board which is great as well as complimentary espresso machine.

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Helpful?
1Thank Paolo_in_Toscana
Eric_Hamel, Directeur général at Hotel Le Crystal, responded to this review

Hello Paolo_in_Toscana, Thank you for your great review. I'm glad that you enjoyed your experience at Le Crystal. As you mentionned, our location is in the heart of Montreal. Close by shopping, entertainment and great restaurants. See you soon, Eric Hamel -GM

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
ANNOUNCEMENT **Our new Starbucks Store including the Reserve products (opening on Monday Sept 21, 2015** Visit our new La Coupole - laurentian bistro. Improve ambiance, great lounge, nice terrace and delicious meals. New concept starring Quebec's produce. During your stay at our five-star Montreal hotel, be sure to make time for the indoor saltwater pool, outdoor hot tub and Swedish sauna on our 12th floor rooftop. ... more   less 

Additional Information about Hotel Le Crystal

Address: 1100 Rue de la Montagne, Montreal, Quebec H3G 0A1, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: $256 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Crystal 4.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Le Crystal Hotel
Le Crystal Montreal
Hotel Style:
#1 Green Hotel in Montreal
#4 Business Hotel in Montreal
#4 Spa Hotel in Montreal
#9 Family Hotel in Montreal
#9 Romantic Hotel in Montreal
#11 Luxury Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Crystal staff and other travellers.
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Questions? Get answers from Hotel Le Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are quieter and brighter”
 of 5 bubbles 759sj, 1 Feb 2017 | Read review
“back of the hotel not facing main street was less noisy”
 of 5 bubbles 761anng, 30 Jan 2017 | Read review
“Loved this King suite - had it all!”
 of 5 bubbles PlattsburghNY, 23 Jan 2017 | Read review
“loved the Deluxe king suite”
 of 5 bubbles mel_Ivisitedyou, 29 Dec 2016 | Read review
“request a room not facing Boul Rene Levesque, lots of traffic noise”
 of 5 bubbles TrueNorth67, 21 Nov 2016 | Read review
5 of 5