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380 Sherbrooke Street West, Montreal, Quebec H3A 0B1 Canada
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About

#79 of 414 hotels in Montreal
Location
Cleanliness
Service
Value

The Hilton Garden Inn Montreal Centre-ville hotel is a short stroll to the gates of McGill University, and minutes away from the world famous underground city, Place des Arts Theater, shops and boutiques on Vibrant Ste. Catherine Street, the downtown business district and Palais des Congres.

The Hilton Garden Inn Montreal Centre-ville hotel is a full service hotel, predominately serving corporate travelers: with ample underground parking, sauna, whirlpool, spacious exercise room, indoor rooftop swimming pool and outdoor terrace with a fabulous view.

This Montreal Centre-ville Hilton Garden Inn hotel in Quebec features 221 rooms each equipped with dual high-speed Internet access, two telephones featuring voicemail and speaker capability, large work desk, complimentary high-speed Internet, with conveniently placed lighting and outlets. Also available is the Herman Mirra ergonomic chair for comfort.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Price Match Guarantee
Traveller Insights
This summary was created by AI, based on 30 recent English reviews.
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The Hilton Garden Inn Montreal Centre-Ville earns praise from many travelers for its prime location, near transportation hubs, downtown areas, and landmarks. Guests have called out the cleanliness and roominess of the accommodations, however, they note the decor is dated and the lighting is poor. Service reviews are mixed with some guests complimenting the staff's friendliness, while others are dissatisfied with breakfast benefits. The hotel's high prices, particularly for breakfast and parking, leave some guests feeling like they're not getting their money's worth.
Location
Convenient
Atmosphere
Outdated
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
Location
Convenient
Many travelers praise the hotel's excellent location, highlighting its proximity to transportation, downtown areas, landmarks, and the convenience it offers.
  • Asracc
    Asracc
    Aug 2023 8 contributions
    This hotel was not only in the best location it was clean with impeccable service...
  • Has2bJustRight
    Has2bJustRight
    Jan 2023 45 contributions
    ...Prices for this hotel were much less expensive than other Hiltons and it was a great location, so it was a good choice... You may also have to go from one elevator to another to reach your room depending on room location...
  • Sharla P
    Sharla P
    Jan 2023 41 contributions
    ...Excellent location - easy walking distance to downtown Old Montreal, shopping, and Mount Royal...
  • George8052
    George8052
    Oct 2022 421 contributions
    ...Location was good, near the metro and bus stops when you didn’t want to walk...
  • Pam Fox
    Pam Fox
    Oct 2022 15 contributions
    ...The location was within a few blocks and an easy walk to the main campus...
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Atmosphere
Outdated
Guests noted the rooms were clean and comfortable, but the decor was outdated and mismatched. Some also found the rooms dark.
  • Tom T
    Tom T
    Jul 2023 1 contribution
    ...We tried to change the room but staff were not helpful...
  • qgao219029
    qgao219029
    Mar 2023 1 contribution
    ...The room is also vey dark...
  • silvioalessandra
    silvioalessandra
    Feb 2023 245 contributions
    ...Juste un point négatif ...
  • Has2bJustRight
    Has2bJustRight
    Jan 2023 45 contributions
    ...Our room was in great condition and nicely appointed with, fridge and large enough tv... Bathroom looked almost new with an electric mirror...
  • Busy traveller
    Busy traveller
    Dec 2022 3 contributions
    Nice lobby, but they should extend renovations and style to rooms, which are very dated. The decor is wildly distracting in the rooms, with mismatched colours etc... The glass doors in the shower are great, and rooms very clean...
  • Pam Fox
    Pam Fox
    Oct 2022 15 contributions
    ...There was a lamp between the two queen beds, a lamp by the window near a chair, and a tiny lamp on the desk...
  • Larry G
    Larry G
    Sep 2022 37 contributions
    The hotel room was very nice and comfortable... The room had none of the usual pre-pandemic items I was used to...
  • MimiDot
    MimiDot
    Sep 2022 53 contributions
    ...Nice room, clean, comfortable...
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Rooms
Spacious
Travelers often comment about the size and lighting of the rooms. Many found the rooms spacious but poorly lit, and some observed dated decor.
  • Jen M
    Jen M
    Jul 2023 1 contribution
    ...This inflexible policy would be fine, if they had informed me before taking my first night non-refundable deposit when I made my reservation. Although I was told repeatedly that a manager could not help me, once I was finally able to speak to a manager I was checked into my room... The room is large but there is not enough lighting so it is very dark at night... The air conditioner also seems inadequate for the size of the room... There is no view from the back rooms of the hotel since there is a high rise building immediately behind the hotel...
  • Tom T
    Tom T
    Jul 2023 1 contribution
    ...I'm not one to normally ask for a view room, or for a higher floor, but I really felt we were given the worst room in the building. We tried to change the room but staff were not helpful...
  • ironleague
    ironleague
    Jul 2023 177 contributions
    ...Ended up with an accessible room which is quite spacious... Returned to the room around 11am and the room had been completely cleaned... Maybe just a minor mistake, but concerning if we had left anything in the room...
  • Kyarorin
    Kyarorin
    Jul 2023 22 contributions
    ...The rooms were larger than I expected and had all the amenities...
  • SaltyTravelswithJ
    SaltyTravelswithJ
    Jun 2023 2 contributions
    Excellent hotel for a downtown stay in Montreal. Very clean, spacious room, parking on site for hotel guests (underground and fee applies), walking distance to Old Port and shopping and restaurants...
  • Stephanie T
    Stephanie T
    Mar 2023 1 contribution
    I booked the Hilton Garden Inn Centreville Montreal for one week. I returned to the room and twice the beds were not made!!... Today Tuesday, still no contact from Housekeeping manager and when I returned, only one bed is made, the other not... When I spoke to manager Simon Leblanc, who didn’t even apologize, I was told that the Housekeeping manager would visit my room...
  • Stephanie T
    Stephanie T
    Mar 2023 1 contribution
    ...I booked the Hilton Garden Inn for one week. I returned the second evening after 6:00 pm to find the beds not made... Two days passed and again I returned to my room to find one bed made and the other not... I requested the Housekeeping manager visit my room... When the Housekeeping manager came he explained that the Hotel staff will not make the bed if PJ’s are on the bed...
  • qgao219029
    qgao219029
    Mar 2023 1 contribution
    ...She gives me a very noisy room just beside the huge furnace or fan outside. The room is also vey dark...
  • Has2bJustRight
    Has2bJustRight
    Jan 2023 45 contributions
    ...Our room was in great condition and nicely appointed with, fridge and large enough tv... You may also have to go from one elevator to another to reach your room depending on room location...
  • Sharla P
    Sharla P
    Jan 2023 41 contributions
    ...Rooms are clean and have no weird smells...
  • Erik A
    Erik A
    Jan 2023 8 contributions
    We always stay in the Hilton Garden Inn when we visit Montreal...
  • Busy traveller
    Busy traveller
    Dec 2022 3 contributions
    Nice lobby, but they should extend renovations and style to rooms, which are very dated. The decor is wildly distracting in the rooms, with mismatched colours etc... The glass doors in the shower are great, and rooms very clean...
  • Cristal D
    Cristal D
    Dec 2022 29 contributions
    It's a nice hotel, a little bit old but very good. Rooms are fair, but service is good...
  • JGB
    JGB
    Nov 2022 8 contributions
    ...My main concern, as I was visiting in the low light month of November, is that the lighting in the rooms is just too dim... I suggest those who work in the room bring their own desk lamp!...
  • Pam Fox
    Pam Fox
    Oct 2022 15 contributions
    We stayed in the Hilton Garden Inn Montreal Centre-Ville to be close to McGill University... The room was a corner room that had a view of the roof top and equipment... There was a lamp between the two queen beds, a lamp by the window near a chair, and a tiny lamp on the desk... There was an overhead lamp as you came in the door, but no overhead lights in the rest of the room... Room service was by request because of Covid restrictions...
  • George8052
    George8052
    Oct 2022 421 contributions
    Stayed for 2 nights, check in efficient but when I asked re free breakfast as a gold member I was told that I would receive 20 dollars credit in the restaurant for the 2 of us, but it wouldn’t get us anything on the menu so better to take the points... The room was larger than expected and had a microwave which was useful...
  • jen7228
    jen7228
    Oct 2022 6 contributions
    ...Afternoon/evening staff of both nights of my stay were pretty dismissive and unfriendly...
  • PremiumFlyer74
    PremiumFlyer74
    Sep 2022 467 contributions
    Stayed at this property for 4 nights during the conference... Room was quite big with everything in working order, but bed mattress clearly beyond its lifetime, as you could feel those springs inside, so sleep was very uncomfortable...
  • MimiDot
    MimiDot
    Sep 2022 53 contributions
    ...Nice room, clean, comfortable... Rooms are expensive, but mine had everything I needed and everything worked...
  • Larry G
    Larry G
    Sep 2022 37 contributions
    The hotel room was very nice and comfortable... The room had none of the usual pre-pandemic items I was used to...
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Value
Expensive
Travelers are frustrated with the hotel's expensive prices, especially for breakfast and parking, and don't find the value for money satisfactory.
  • ironleague
    ironleague
    Jul 2023 177 contributions
    ...The only negatives are that it is a little pricey at $375/night after taxes and parking fee of $35...
  • Jen M
    Jen M
    Jul 2023 1 contribution
    ...This hotel looks great online but I strongly recommend going elsewhere. I felt that I was treated like an actual criminal upon check in, even though I offered to pay for my entire stay and parking in advance and provide my credit card to cover the security deposit upon check in... This inflexible policy would be fine, if they had informed me before taking my first night non-refundable deposit when I made my reservation... There are lots of great options to stay in Montreal, if you expect good customer service do not choose the Hilton Garden Inn...
  • Tom T
    Tom T
    Jul 2023 1 contribution
    Frustrated with the check-in experience, the $40 cad self parking fee, and this horrible view from our window. I'm not one to normally ask for a view room, or for a higher floor, but I really felt we were given the worst room in the building...
  • mcullen22
    mcullen22
    Jul 2023 14 contributions
    ...Take my advice and stay elsewhere!...
  • Ernest D
    Ernest D
    Jul 2023 5 contributions
    ...I did not give 5 stars because the hotel closed the business center...
  • SaltyTravelswithJ
    SaltyTravelswithJ
    Jun 2023 2 contributions
    ...Very clean, spacious room, parking on site for hotel guests (underground and fee applies), walking distance to Old Port and shopping and restaurants...
  • Caroline A
    Caroline A
    May 2023 1 contribution
    ...I only stood here to use points but no wonder the ratings are low for this hotel anyways...
  • qgao219029
    qgao219029
    Mar 2023 1 contribution
    ...She charged me 75 dollars when I checked in...
  • Stephanie T
    Stephanie T
    Mar 2023 1 contribution
    I booked the Hilton Garden Inn Centreville Montreal for one week...
  • silvioalessandra
    silvioalessandra
    Feb 2023 245 contributions
    ...Juste un point négatif ... Attention le hamman devrait être revu car il est vieillot...
  • Has2bJustRight
    Has2bJustRight
    Jan 2023 45 contributions
    ...Prices for this hotel were much less expensive than other Hiltons and it was a great location, so it was a good choice... Queen beds were super comfortable... There is in-and-out parking available, which was great, however it was a bit pricey at almost $40 ca per day including taxes...
  • Xi
    Xi
    Jan 2023 1 contribution
    As of Jan 20, 2023, this hotel doesn't offer complimentary continental breakfast for Gold members. They only offer a $10 daily food credit as if they were a US hotel, or 750 points per stay...
  • Erik A
    Erik A
    Jan 2023 8 contributions
    We always stay in the Hilton Garden Inn when we visit Montreal...
  • Cristal D
    Cristal D
    Dec 2022 29 contributions
    ...A few things to improve: the price doesn't include breakfast. It's weird since it's a business hotel, also, the parking is expensive per day... Take this in consideration if you are renting a car...
  • JGB
    JGB
    Nov 2022 8 contributions
    ...I suggest those who work in the room bring their own desk lamp!... But the breakfast was excellent and fairly priced, the staff was great as usual, and you can't beat the 11th floor view...
  • jen7228
    jen7228
    Oct 2022 6 contributions
    ...Instead, the hotel insists that they don’t offer continental breakfast and tried to provide a $10 CAD/$7 USD voucher instead to use on a la carte items. This doesn’t even cover a pastry + a coffee...
  • George8052
    George8052
    Oct 2022 421 contributions
    Stayed for 2 nights, check in efficient but when I asked re free breakfast as a gold member I was told that I would receive 20 dollars credit in the restaurant for the 2 of us, but it wouldn’t get us anything on the menu so better to take the points. This equates to 5 dollars a day per person, the cost of a McDonald’s breakfast...
  • tlc248
    tlc248
    Oct 2022 363 contributions
    ...There is usually a taxi ready to go, and the ride to the airport is $50 CAN...
  • PremiumFlyer74
    PremiumFlyer74
    Sep 2022 467 contributions
    ...At check in first surprise: received vouchers for 20 CAD (so less than 15 USD) for a couple for breakfast as Diamond member. Clearly hotel is abusing the program rules, as vouchers are only supposed to be used in hotels in United States and last time I checked Montreal is in Canada, so rules for non-US hotels should apply, that demand complimentary breakfast for elite members... Even if hotel promises to make things right on their posters posted in the elevators, this did not happened with my complaint and hotel still states that rules for U.S. hotels also apply for them... we went to the breakfast four times and ordered same bread and croissant every time with ice cold water, only to see four different versions of the same thing (and total bill was 17 CAD each time)...
  • MimiDot
    MimiDot
    Sep 2022 53 contributions
    ...Rooms are expensive, but mine had everything I needed and everything worked. I do not recommend that you eat at the restaurant at the front of the hotel...
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Cleanliness
Spotless
Travelers find the hotel generally clean, though some faced issues with housekeeping timings and bed making.
  • Asracc
    Asracc
    Aug 2023 8 contributions
    This hotel was not only in the best location it was clean with impeccable service...
  • ironleague
    ironleague
    Jul 2023 177 contributions
    ...It is a very clean property that is conveniently located to shopping, tourist attractions and a walkable distance to the Old Port... Not really a complaint, but a strange thing happened with housekeeping... Returned to the room around 11am and the room had been completely cleaned... I felt bad, as we used the washroom before finally checking out...
  • jeannebest2023
    jeannebest2023
    Jul 2023 1 contribution
    ...), can walk to just about anywhere you want to go, clean, quiet...
  • SaltyTravelswithJ
    SaltyTravelswithJ
    Jun 2023 2 contributions
    ...Very clean, spacious room, parking on site for hotel guests (underground and fee applies), walking distance to Old Port and shopping and restaurants...
  • Caroline A
    Caroline A
    May 2023 1 contribution
    ...And housekeeper began knocking on door at 11:50AM when I had door leaflet on...
  • Stephanie T
    Stephanie T
    Mar 2023 1 contribution
    ...I returned the second evening after 6:00 pm to find the beds not made. I called the operator and spoke to a manager that said housekeeping was not available... I requested the Housekeeping manager visit my room...
  • Stephanie T
    Stephanie T
    Mar 2023 1 contribution
    ...Andre appears and I learned that …if you leave Pj’s on your bed… the bed will not be made... Never leave PJ’s on your bed!...
  • silvioalessandra
    silvioalessandra
    Feb 2023 245 contributions
    ...Attention le hamman devrait être revu car il est vieillot...
  • Has2bJustRight
    Has2bJustRight
    Jan 2023 45 contributions
    ...The hotel lobby and our room were extremely clean. Our room was in great condition and nicely appointed with, fridge and large enough tv... Bathroom looked almost new with an electric mirror... Shower had good hot water and pressure... Towels were good maybe a 3.5 out of 5 on my softness scale...
  • Sharla P
    Sharla P
    Jan 2023 41 contributions
    ...Rooms are clean and have no weird smells...
  • Busy traveller
    Busy traveller
    Dec 2022 3 contributions
    ...The glass doors in the shower are great, and rooms very clean...
  • MimiDot
    MimiDot
    Sep 2022 53 contributions
    ...Nice room, clean, comfortable...
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Service
Inconsistent
The service at the hotel has mixed reviews, with some guests praising the friendliness and efficiency of the staff, while others criticized the customer service and breakfast benefits.
  • Asracc
    Asracc
    Aug 2023 8 contributions
    This hotel was not only in the best location it was clean with impeccable service. Shaira and Daniel were on the front desk most of the weekend and were extremely pleasant upon check in to check out... They both provided assistance in making our stay pleasurable to assisting us on local restaurants and attractions...
  • Jen M
    Jen M
    Jul 2023 1 contribution
    Worst customer service I have ever experienced... Although I was told repeatedly that a manager could not help me, once I was finally able to speak to a manager I was checked into my room... It seems that staff here, including the manager, do not really care about their customers at all... There are lots of great options to stay in Montreal, if you expect good customer service do not choose the Hilton Garden Inn...
  • mcullen22
    mcullen22
    Jul 2023 14 contributions
    ...The front desk staff where the worst of all. I am a lifetime Hilton diamond mmember and they treated me as if I never stayed at hiltons...
  • Ernest D
    Ernest D
    Jul 2023 5 contributions
    Summy, Victoria, Zenife, and one the guy during dinner I forgot the name, every staff at the restaurant were great... But the hotel manager didn’t care and didn’t do anything to help me...
  • jeannebest2023
    jeannebest2023
    Jul 2023 1 contribution
    ...It has always been welcoming, friendly, pretty easy to get in and out (considering it is a very busy city!...
  • Tom T
    Tom T
    Jul 2023 1 contribution
    ...We tried to change the room but staff were not helpful...
  • ironleague
    ironleague
    Jul 2023 177 contributions
    This has always been our “go to” hotel for our visits to Montreal... Easy to get access to onsite parking, even if you arrive early... Returned to the room around 11am and the room had been completely cleaned...
  • Kenneth K
    Kenneth K
    May 2023 152 contributions
    From check in through check out the staff was helpful and attentive. If I asked for any kind of help I was given it and quickly... I enjoyed the staffs help and some of the them, the wait staff and house maid, were attentive and watched and helped...
  • Caroline A
    Caroline A
    May 2023 1 contribution
    I got in late into Montreal after a 10hr train ride... And housekeeper began knocking on door at 11:50AM when I had door leaflet on... She waited outside the door as if I needed to be escorted out...
  • qgao219029
    qgao219029
    Mar 2023 1 contribution
    ...She charged me 75 dollars when I checked in. When I asked her to specify if it is for one dog or two and told her that one of my dog is a service dog she became very impatient and said Jesus Christ out loud in front of me... She gives me a very noisy room just beside the huge furnace or fan outside...
  • Stephanie T
    Stephanie T
    Mar 2023 1 contribution
    ...I booked the Hilton Garden Inn for one week... When I expressed my displeasure I was informed that the Manager of Housekeeping would contact me... I requested the Housekeeping manager visit my room...
  • Stephanie T
    Stephanie T
    Mar 2023 1 contribution
    I booked the Hilton Garden Inn Centreville Montreal for one week... The first time I called the operate and was told the HouseKeeping manager -Andre Gittens would be informed, that was a Sunday evening...
  • silvioalessandra
    silvioalessandra
    Feb 2023 245 contributions
    ...Le wifi fonctionne très bien mais probablement le serveur de l'hotel bloque certains opérateurs étrangers et on ne peut envoyer des emails avec son application email habituelle. Attention le hamman devrait être revu car il est vieillot... The wifi works very well but probably the hotel server blocks some foreign operators and you can't send emails with your usual email application...
  • Xi
    Xi
    Jan 2023 1 contribution
    As of Jan 20, 2023, this hotel doesn't offer complimentary continental breakfast for Gold members... I had a chat with a Hilton Honors staff on the app, who said that the continental breakfast can only be provided as per the availability... I can confirm that this hotel isn't located in the US, and breakfast is available at their Circos Restaurant...
  • Has2bJustRight
    Has2bJustRight
    Jan 2023 45 contributions
    Took my family with two teens for a weekend in Montreal... Our room was in great condition and nicely appointed with, fridge and large enough tv... Shower had good hot water and pressure... Towels were good maybe a 3.5 out of 5 on my softness scale... Front desk people were extremely friendly and helpful...
  • JGB
    JGB
    Nov 2022 8 contributions
    ...Once again it made my visit to Montreal easier and more enjoyable... I suggest those who work in the room bring their own desk lamp!... I could not find a working ice machine after checking five floors... But the breakfast was excellent and fairly priced, the staff was great as usual, and you can't beat the 11th floor view...
  • jen7228
    jen7228
    Oct 2022 6 contributions
    Hotel blatantly ignores Diamond breakfast benefits that they are obligated to provide. All HGIs outside of the US are required to provide a continental breakfast - this is noted in the app when you check in... Instead, the hotel insists that they don’t offer continental breakfast and tried to provide a $10 CAD/$7 USD voucher instead to use on a la carte items...
  • Pam Fox
    Pam Fox
    Oct 2022 15 contributions
    ...The location was within a few blocks and an easy walk to the main campus... The hotel restaurant had breakfast service, dinner and bar service but no lunch... The woman who managed the breakfast service was from Switzerland and was a ray of sunshine in the morning... Room service was by request because of Covid restrictions...
  • George8052
    George8052
    Oct 2022 421 contributions
    Stayed for 2 nights, check in efficient but when I asked re free breakfast as a gold member I was told that I would receive 20 dollars credit in the restaurant for the 2 of us, but it wouldn’t get us anything on the menu so better to take the points... The room was larger than expected and had a microwave which was useful... Location was good, near the metro and bus stops when you didn’t want to walk...
  • PremiumFlyer74
    PremiumFlyer74
    Sep 2022 467 contributions
    ...At check in first surprise: received vouchers for 20 CAD (so less than 15 USD) for a couple for breakfast as Diamond member... Even if hotel promises to make things right on their posters posted in the elevators, this did not happened with my complaint and hotel still states that rules for U.S. hotels also apply for them... we went to the breakfast four times and ordered same bread and croissant every time with ice cold water, only to see four different versions of the same thing (and total bill was 17 CAD each time)... Also staff at the breakfast not friendly at all...
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Amenities
Satisfactory
Guests appreciate the hotel's convenient location, cleanliness, and spaciousness, but are dissatisfied with the inconsistent breakfast benefits for Diamond members and poorly functioning amenities.
  • Asracc
    Asracc
    Aug 2023 8 contributions
    This hotel was not only in the best location it was clean with impeccable service... They both provided assistance in making our stay pleasurable to assisting us on local restaurants and attractions... I highly recommend this hotel as it is within walking distance to St Catherine Street, Mount Royal, Old Montreal and McGill...
  • subramanian_ravi
    subramanian_ravi
    Aug 2023 35 contributions
    Me and wife stayed for a night in a twin queen bedroom.... Conveniently located at a short taxi ride to Notre dame and cafes around... Underground car park for patrons... Felt welcomed by front desk...
  • Kyarorin
    Kyarorin
    Jul 2023 22 contributions
    ...The hotel is within a few minutes of the venue, as well as restaurants, coffee shops, grocery stores and great shopping! The rooms were larger than I expected and had all the amenities... There is underground parking on sight as well!...
  • jeannebest2023
    jeannebest2023
    Jul 2023 1 contribution
    ...It has always been welcoming, friendly, pretty easy to get in and out (considering it is a very busy city! ), can walk to just about anywhere you want to go, clean, quiet...
  • ironleague
    ironleague
    Jul 2023 177 contributions
    ...It is a very clean property that is conveniently located to shopping, tourist attractions and a walkable distance to the Old Port... Ended up with an accessible room which is quite spacious... Easy to get access to onsite parking, even if you arrive early... I felt bad, as we used the washroom before finally checking out... Overall, a good stay and would probably return, but may check options in a better area of downtown...
  • Kenneth K
    Kenneth K
    May 2023 152 contributions
    From check in through check out the staff was helpful and attentive. If I asked for any kind of help I was given it and quickly... I enjoyed the staffs help and some of the them, the wait staff and house maid, were attentive and watched and helped...
  • Stephanie T
    Stephanie T
    Mar 2023 1 contribution
    ...Andre appears and I learned that …if you leave Pj’s on your bed… the bed will not be made...
  • Stephanie T
    Stephanie T
    Mar 2023 1 contribution
    ...I booked the Hilton Garden Inn for one week... I requested the Housekeeping manager visit my room...
  • silvioalessandra
    silvioalessandra
    Feb 2023 245 contributions
    ...Juste un point négatif . Le wifi fonctionne très bien mais probablement le serveur de l'hotel bloque certains opérateurs étrangers et on ne peut envoyer des emails avec son application email habituelle... Attention le hamman devrait être revu car il est vieillot... The wifi works very well but probably the hotel server blocks some foreign operators and you can't send emails with your usual email application...
  • Has2bJustRight
    Has2bJustRight
    Jan 2023 45 contributions
    ...Conveniently located close to everything we wanted to do, restaurants, Old Montreal, downtown, etc... The hotel lobby and our room were extremely clean... Our room was in great condition and nicely appointed with, fridge and large enough tv... Queen beds were super comfortable... Bathroom looked almost new with an electric mirror... Shower had good hot water and pressure... Towels were good maybe a 3.5 out of 5 on my softness scale... Front desk people were extremely friendly and helpful... There is in-and-out parking available, which was great, however it was a bit pricey at almost $40 ca per day including taxes... There is a nice pool and workout room, although we didn't get a chance to enjoy them...
  • Xi
    Xi
    Jan 2023 1 contribution
    As of Jan 20, 2023, this hotel doesn't offer complimentary continental breakfast for Gold members. They only offer a $10 daily food credit as if they were a US hotel, or 750 points per stay... I had a chat with a Hilton Honors staff on the app, who said that the continental breakfast can only be provided as per the availability... I can confirm that this hotel isn't located in the US, and breakfast is available at their Circos Restaurant...
  • Erik A
    Erik A
    Jan 2023 8 contributions
    We always stay in the Hilton Garden Inn when we visit Montreal. We appreciate its proximity to the McGill campus and downtown... Pool and hot tub are a nice feature, especially on a cold winter night, with a nice view of Mont Royal...
  • Sharla P
    Sharla P
    Jan 2023 41 contributions
    ...Rooms are clean and have no weird smells... Excellent location - easy walking distance to downtown Old Montreal, shopping, and Mount Royal... Just across the street from snacks and groceries, and close to all the famous restaurants... Large gym, and the pool and hot tub on the 11th floor have a great view!...
  • Busy traveller
    Busy traveller
    Dec 2022 3 contributions
    Nice lobby, but they should extend renovations and style to rooms, which are very dated... The glass doors in the shower are great, and rooms very clean...
  • JGB
    JGB
    Nov 2022 8 contributions
    ...Once again it made my visit to Montreal easier and more enjoyable... I suggest those who work in the room bring their own desk lamp!... I could not find a working ice machine after checking five floors... But the breakfast was excellent and fairly priced, the staff was great as usual, and you can't beat the 11th floor view...
  • jen7228
    jen7228
    Oct 2022 6 contributions
    Hotel blatantly ignores Diamond breakfast benefits that they are obligated to provide... Instead, the hotel insists that they don’t offer continental breakfast and tried to provide a $10 CAD/$7 USD voucher instead to use on a la carte items... This doesn’t even cover a pastry + a coffee... I’ve stayed 60+ nights this year in Hiltons domestically and internationally and this is the first time I’ve encountered a hotel that doesn’t provide listed benefits...
  • Pam Fox
    Pam Fox
    Oct 2022 15 contributions
    We stayed in the Hilton Garden Inn Montreal Centre-Ville to be close to McGill University. The location was within a few blocks and an easy walk to the main campus... There were several noodle shops and a pizza place closer to the university... The hotel restaurant had breakfast service, dinner and bar service but no lunch... There was an area behind the reception desk where you could buy candy, chips and soft drinks... The woman who managed the breakfast service was from Switzerland and was a ray of sunshine in the morning... The room was a corner room that had a view of the roof top and equipment... There was a lamp between the two queen beds, a lamp by the window near a chair, and a tiny lamp on the desk... Room service was by request because of Covid restrictions...
  • George8052
    George8052
    Oct 2022 421 contributions
    ...The room was larger than expected and had a microwave which was useful. Location was good, near the metro and bus stops when you didn’t want to walk...
  • PremiumFlyer74
    PremiumFlyer74
    Sep 2022 467 contributions
    Stayed at this property for 4 nights during the conference. At check in first surprise: received vouchers for 20 CAD (so less than 15 USD) for a couple for breakfast as Diamond member... Even if hotel promises to make things right on their posters posted in the elevators, this did not happened with my complaint and hotel still states that rules for U.S. hotels also apply for them... we went to the breakfast four times and ordered same bread and croissant every time with ice cold water, only to see four different versions of the same thing (and total bill was 17 CAD each time)... Room was quite big with everything in working order, but bed mattress clearly beyond its lifetime, as you could feel those springs inside, so sleep was very uncomfortable...
  • MimiDot
    MimiDot
    Sep 2022 53 contributions
    ...Nice room, clean, comfortable. The front desk staff was helpful... Rooms are expensive, but mine had everything I needed and everything worked...
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xheraldina v wrote a review Nov 2023
Pristina, Kosovo22 contributions1 helpful vote
We had a great time, together with our friends. Perfect location, walking distance to Notre Dam Basilica, also to shopping mall. Good sleep, clean rooms, good wellcoming staff, no noise, cuban weiter at restaurant was great! 10+ for all
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Date of stay: November 2023
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Kenneth K wrote a review May 2023
Valley Stream, New York152 contributions62 helpful votes
Hotel's Favourite
From check in through check out the staff was helpful and attentive. If I asked for any kind of help I was given it and quickly. I enjoyed the staffs help and some of the them, the wait staff and house maid, were attentive and watched and helped.
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Date of stay: May 2023
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phdenault wrote a review Nov 2023
Ottawa, Canada6 contributions8 helpful votes
Very clean, very well located in Downtown. Excellent quality/price ratio. Pool was clean. Ask for top floor on street side if possible. Front desk personnel is competent and helpful. They were able to solve an issue with our room in a very efficient and courteous manner. I will certainly go back.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Free parking on the streets nearby. Subway entrance about two corners on Park Avenue.
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Lucyan wrote a review Oct 2023
Seattle, Washington993 contributions233 helpful votes
This was an ok hotel in downtown Montreal, near all city attractions, restaurants and shops. The lobby is very small, so is the restaurant. The rooms are spacious, very comfortable bed and great standing shower. Free breakfast included in Diamond membership, however only few choices, not the buffet. Hotel bit pricy for what it has to offer.
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Date of stay: October 2023
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Trip type: Travelled solo
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Isa b wrote a review Oct 2023
Gatineau, Canada1413 contributions411 helpful votes
Good hotel, in a great location. It was minutes walk to Quartier des spectacles and within the downtown core. It was great to have parking on-site, however, a bit annoying to have to go inside the hotel to check-in first, with your car in the busy street, to pay then be able to drive down. It think its about 30 $ for 24 hours. Service was OK, not really friendly, no smile, all short and business. The lobby is tiny. All was clean. Our room was a good size, with everything functionning. The beds were sturdy, confortable and linens of good quality. We did like the pool area, with hot tub. It must be especially nice in the summer as it has lounge chairs on the rooftop. But price! prices in Montreal are way too expensive for what you get. We paied 350 $ members rate during the week, with nothing special happening in town. Even in Toronto, this would be a 200 $ hotel. Oh well, they were all that expensive in the area.
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Date of stay: October 2023
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Trip type: Travelled with family
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Erik A wrote a review Oct 2023
Falls Church, Virginia8 contributions6 helpful votes
We have stayed at the Hilton Garden Inn Montreal Centre-Ville several times and give it top marks for value, service, location, amenities, comfort, and cleanliness. We will definitely stay there again for future trips to Montreal.
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Date of stay: October 2023
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Stephanie wrote a review Oct 2023
Boston, Massachusetts1 contribution
It was truly an amazing stay and I recommend it to anyone who wants a relaxing, safe, clean hotel. The pool was perfect temperature of warm and the hot tub was so relaxing that I almost feel asleep! They had these carts where you can bring up your suitcases/bags. The staff were all friendly & nice! Overall excellent hotel & Canada, best country ever!
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Date of stay: October 2023Trip type: Travelled solo
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TERRAvelista wrote a review Sep 2023
London, United Kingdom17535 contributions910 helpful votes
+1
Simply an awful hotel where the management simply does not care: - we booked this hotel for 2 nights on our 3000km trip from Toronto to Halifax/Nova Scotia with many stops before and after and the receptionist (we called in advance as Hilton members for over 2 decades) advised us to book room 901 located at the back of the hotel with basically no views as the front and one side of the hotel are overlooking 2 very busy roads. We assumed this would be a great location to visit the few nearby places of interest - yet all 3 of us were kept awake by the vibration noises coming from the massive air con units they have at the back, coupled with the metro trains passing 2 streets away (metro stops at 1.30am and starts at 5am - I think), besides the noises coming up to 10.30pm from people dropping their weights in the gym located above room 1001, if you can believe it, to the point that I had to go to the gym (without my key card which resulted in an expedition as the exit doors lock behind you) and ask 2 Indian guys to stop dropping their weights they were doing for 45min (above the gym floor there are flats where people live away from the described noises). Add to that the noise of the fridge as we stopped the noisy in room air con. - parking is around 35 CAD/day, breakfast is not included and their top bed cover was so itchy I thought the bed might be infested with something. - we complained to the Chinese manageress who promised to pass the info onto the General manager, however the next day, upon checking with the receptionist we discovered no note has been made - I guess this is self explanatory in regards to their whole attitude. Shame on you Hilton Centre ville for not caring and lying to your members!!!!!
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Date of stay: September 2023
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Trip type: Travelled with family
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Response from Jean Dufour, Other at Hilton Garden Inn Montreal Centre-Ville
Responded Oct 13, 2023
Dear Terravelista, We thank you for taking the time to comment on your stay at the Hilton Garden Inn Downtown Montreal. It’s truly unfortunate that you did not appreciate your stay despite our multiple attempts to accommodate you. Our records show that a quite room was assigned as requested. After your arrival, you informed us that this room did not suit your needs therefore other options were presented. After some time, you decided that the room we selected for you was indeed the quietest room available. It’s accurate that we’re located a convenient walking distance from the metro; however, the Montreal metro system runs entirely underground and passes at a frequency of 3-4 minutes during peak hours and 7-9 minutes during off hours. Our hotel has never been affected by vibrations or noise from the metro. It may be possible that you were hearing vehicles passing on Sherbrooke Street, one of the liveliest streets in Montreal, as is expected from any hotel located in an urban city center. We take great pride in serving our patrons as hospitality is our passion. This is evident by the numerous awards that we’ve accumulated over the years for Guest experience, cleanliness and value. In fact, we’re rated 9th in best value out of 574 places to stay in Montreal on TripAdvisor. We truly regret that you did not perceive your stay as an enjoyable one and wish you all the best in your future travels. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrea J wrote a review Sep 2023
Lubbock, TX79 contributions62 helpful votes
All around great hotel, the room was spacious, clean, and had lots of appreciated details like the big shower and built-in makeup lamp in the bathroom mirror. The location is perfect too, one block from the Metro, one block from shops and restaurants around McGill, and less than 10 min walk to Mount Royal Park. Desk staff was helpful in reuniting me with an item left in the room after checkout - merci! Only taking off 1 star because info on the restaurant and pool isn’t posted anywhere that I could find. There’s a QR code in the room for room service, but it didn’t say the hours. Same with the pool… looked on the app, walked all over the upstairs hall and fitness area… nothing. Finally around 10:45 one night I put on my suit and went up. There was a security person so I asked what time the pool closed, he said 11pm. The pool space itself is very cool, with floor to ceiling windows looking over downtown. Kind of a bummer that the lights are so bright at night, you can’t really see the view. Anyway, it’s a great hotel and I thought a good value too. Would def stay again!
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Date of stay: September 2023
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Trip type: Travelled with friends
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subramanian_ravi wrote a review Aug 2023
Connecticut35 contributions10 helpful votes
Me and wife stayed for a night in a twin queen bedroom.. The room was BIG. Conveniently located at a short taxi ride to Notre dame and cafes around. Underground car park for patrons. Felt welcomed by front desk.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2023
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PRICE RANGE
US$128 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn montreal centre-ville hotel montreal, montreal hilton
LOCATION
CanadaQuebecMontrealThe Underground City / Quartier des Spectacles / Ville-Marie
NUMBER OF ROOMS
221
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Hilton Garden Inn Montreal Centre-Ville - UPDATED 2023 Prices, Reviews & Photos (Quebec) - Hotel - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Montreal Centre-Ville
Which popular attractions are close to Hilton Garden Inn Montreal Centre-Ville?
Nearby attractions include L'Orchestre Symphonique de Montreal (OSM) (0.4 km), Place des Arts (0.4 km), and McGill University (0.4 km).
What are some of the property amenities at Hilton Garden Inn Montreal Centre-Ville?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Montreal Centre-Ville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Montreal Centre-Ville?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Montreal Centre-Ville?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Montreal Centre-Ville?
Conveniently located restaurants include Lola Rosa Milton, Chef On Call, and Bivouac.
Are there opportunities to exercise at Hilton Garden Inn Montreal Centre-Ville?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hilton Garden Inn Montreal Centre-Ville located near the city centre?
Yes, it is 0.9 km away from the centre of Montreal.
Are any cleaning services offered at Hilton Garden Inn Montreal Centre-Ville?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Montreal Centre-Ville offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Montreal Centre-Ville?
The staff speaks multiple languages, including English, Spanish, and French.