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Holiday Inn & Suites Montreal Airport, an IHG hotel

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10888 Cote De Liesse, Montreal, Quebec H8T 1A6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (257)
Room & Suite (274)
Dining (31)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21-11-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Montreal Airport, an IHG hotel
Updated 21-11-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#73 of 178 hotels in Montreal
Location
Cleanliness
Service
Value
Centrally located in the West Island of Montreal Quebec, our hotel is only 5 minutes from Dorval-Pierre-Elliott Trudeau International Airport (YUL).Enjoy a comfortable stay in a 100% non-smoking environment close to Montreal's most interesting attractions and the area's most prominent businesses.Take advantage of our free WiFi high-speed Internet access, hot breakfast buffet and 24hr airport shuttle service. Enjoy our spacious rooms and over-sized suites all with wood floors, microwave, mini-fridge, coffee maker and high definition (HD) signal viewable on 32" and 40" LCD TVs.Situated near Fairview, Rockland and Cote-Vertu Shopping Centres and only 8 km from the famous Lachine Canal National Historic Site, our hotel allows guests to explore Montreal's finest shops, restaurants and museums in comfort and style.Business travelers appreciate our location at the Montreal Airport while adjacent to major corporations such as Bombardier, Rolls Royce, CAE and Novartis. Perfect for business meetings or conferences, our hotel offers five meeting rooms with state-of-the-art audio/visual equipment.As you plan your next trip to the Montreal area, we invite you to experience our hotel's exceptional service at an unbeatable value.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Russian, Spanish and 2 more
740Reviews20Q+A100Room tips
Traveller rating
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Popular mentions
SwedeAbroad wrote a review Nov. 7
Dartmouth, Canada394 contributions134 helpful votes
Location: About a five minute ride from the airport. The complimentary shuttle is not operating which was a surprise to use when we arrived at the airport and called the hotel. You have to take a taxi instead and the hotel reimburses you. We needed to go back to the airport for our pre-travel Covid tests and rather than being able to take a complimentary shuttle, we had to pay close to $40 extra for an Uber and then a taxi back to the hotel. There is not a lot around the hotel as it is an industrial area. Check-in: Friendly and professional. Room: The room was very dated but adequate. The bathroom has a nice big shower. The room and bathroom were clean. Wifi: The complimentary wifi was adequate. Breakfast: We refuse to participate in the vaccine passport scheme and were not able to enter the restaurant to get our own breakfast. However, the person working fetched everything we asked for and she told us to come back if we wanted more food. The food options were ok given the circumstances. Overall: The cost is far too high for what you get and I would avoid this hotel until the shuttle is running as the taxi is a hassle.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from IHG Service, Owner at Holiday Inn & Suites Montreal Airport, an IHG hotel
Responded 5 days ago
Hello SwedeAbroad, Thank you for taking the time to review your stay with us. Complete guest satisfaction is our topmost priority. I'm sorry to hear that the shuttle service is not available during your visit. I can see that this put a damper on your stay. I brought this up to our local management's attention. I'm certain that the necessary actions will be discussed with the team to ensure better service. We appreciate you as one of our valued guests. I hope you'll consider us again in your future travel plans! Stay safe, Jomar M. Case Manager IHGService
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miryam A wrote a review Sep. 2021
1 contribution
One of the most terrible experience you could ever come across. We booked a king room but we found out that the room type or bed type cannot be guaranteed. How professional is that? You're supposed to get what you pay for and the booking details should be a legal binding for the money you agree to pay. The hotel cannot guarantee the room type even though it's available when you book it but you're supposed to guarantee the amount you agreed to pay as per the booking. This kind of operation is a zoo and not for respected people. Stay away or risk being tortured.
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Date of stay: September 2021
Value
Cleanliness
Service
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Russ P wrote a review Aug. 2021
1 contribution
No room service for 4 days. Pathetic breakfast and management in the name of pandemic. Before one hour of breakfast finish, bagels kind of items are not available. Wow… cant imagine that nobody is even looking at expected guests for breakfast.. i would recommend to stay somewhere else as service wise its not worth more than $50 a night
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Date of stay: August 2021Trip type: Travelled with family
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Response from IHG Service, Owner at Holiday Inn & Suites Montreal Airport, an IHG hotel
Responded Oct. 6, 2021
Dear 700russp, Thank you for choosing Holiday Inn Express & Suites Montreal Airport and for sharing your experience with me. I would like to apologize for any inconvenience caused by our breakfast and that your room was not serviced for 4 days. This is not what we want any of our guests to encounter. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times. I hope to have the opportunity to welcome you again in the future. Best Regards, Ben W. Case Manager IHGService
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Disappointed wrote a review Aug. 2021
1 contribution1 helpful vote
I was supposed to stay there for 1 night. I had booked and paid my room, and I had all the documentation needed for my stay. This hotel has the most awful customer service and I have travelled around the world. I am IHG Spire elite and I always choose Holiday Inn, but I am so disappointed now. The hotel has not been helpful addressing my issues, which is even more disappointing.
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Date of stay: July 2021Trip type: Travelled solo
1 Helpful vote
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Globetrotter wrote a review Jul. 2021
Tbilisi, Georgia140 contributions86 helpful votes
Being a gold elit member of IHG, this one selected by government as a GAA hotel, was a total punishment / torture of 3 days, in such dirty, uncleaned, no service, useless front desk, hotel. Wi-Fi only to be used for text message, for 3 days i was not able to have a video call with my family. Kitchen of hotel, preparing junk food, not respecting allergy alert, caused me a health issue. Placed face to parking of camions, the room (without window and fresh air) was filled by gasoline smell most of the times. I wish those 3 terrible days will be vanished from my memory as soon as possible.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip: simply don't choose this hotel
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2 Helpful votes
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PRICE RANGE
US$113 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites montreal airport, holiday inn express montreal, holiday inn montreal
LOCATION
CanadaQuebecMontrealLachine
NUMBER OF ROOMS
154
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Frequently Asked Questions about Holiday Inn & Suites Montreal Airport, an IHG hotel
Which popular attractions are close to Holiday Inn & Suites Montreal Airport, an IHG hotel?
Nearby attractions include Montreal Holocaust Memorial Centre (7.4 km), Jeu d'Evasion - Escaparium Montreal - Escape Game (5.4 km), and Action 500 (5.4 km).
What are some of the property amenities at Holiday Inn & Suites Montreal Airport, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn & Suites Montreal Airport, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Montreal Airport, an IHG hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn & Suites Montreal Airport, an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Montreal Airport, an IHG hotel?
Conveniently located restaurants include Falafel St. Jacques, Restaurant La Verita, and Yia Sou Greek Grill.
Are there opportunities to exercise at Holiday Inn & Suites Montreal Airport, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn & Suites Montreal Airport, an IHG hotel have airport transportation?
Yes, Holiday Inn & Suites Montreal Airport, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn & Suites Montreal Airport, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Montreal Airport, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Montreal Airport, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, and Arabic.