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BEST WESTERN PLUS Montreal Downtown-Hotel Europa

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1,092 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Montreal Downtown-Hotel Europa
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Showing 883: English reviews
Reviewed 19 June 2015

Stayed here recently for a weekend getaway. The hotel is a little dated, but clean. I found the staff to be friendly & helpful. The location is the selling point for the hotel. It is a 1/2 block from St. Catherine's Street and 2 blocks from Centre Bell. The metro is 1 block away. We stayed in one of their...

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1Thank mljv75
Reviewed 17 June 2015 via mobile

I decided to treat myself in a getaway after having a baby 11 months prior. I booked myself a suite at this hotel. When I first arrived and made my way to room 564 I thought it was odd that it was not mentioned to me that I would have to carry my large suitcase up a flight of stairs...

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2Thank Nadsb
Chicago, Illinois
Reviewed 15 June 2015

We were here 3 years ago and its gone down in quality and cleanliness. No environmental amenities. Couldn't we re-use our towels? Any recycling? Place looks worn and is over priced. Good location. Skip the overpriced restaurant attached to hotel and go elsewhere for breakfast.

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1Thank MassarelloFamily
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear MassarelloFamily, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so...

Toronto, Canada
Reviewed 15 June 2015

Fantastic location for walking distance to restaurants and shopping. It's just 1/2 block away from St. Catherines St. One block away from the Metro that will take you anywhere in this great city. 2 parking options for underground or just across the street and the cost is very reasonable. I suggest to get a corner room that offers more space...

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Helpful?
Thank simono845
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Simono845, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal. Your comments are very important to us and we would like to thank you for sharing them with the TripAdvisor community. We are glad you enjoyed your stay with us & look forward to having the...

Richmond
Reviewed 15 June 2015

Was leaving on train next day for NYC and was a good location for us. The hotel is clean, nice, people were friendly would stay here again. Has a Cora's in lobby great breakfast. Nice rest. nearby. Parking is across street and bit pricey though. A couple blocks from Bell Center.

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Helpful?
Thank CanadaRuss
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear CanadaRuss, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal. Your comments are very important to us and we would like to thank you for sharing them with the TripAdvisor community. We are glad you enjoyed your stay with us & look forward to having the...

West Kelowna, Canada
Reviewed 12 June 2015

We stayed here during the very busy period of the Canadian Grand Prix (we stayed 7 nights in total and this was our third time here). We has an Executive Room, which is larger and had plenty of room, including sitting area, sofa bed (for those of you with families) for this length of stay (on previous visits we had...

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Helpful?
Thank Debbourne
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear Debbourne, Thank you for taking the time to give us your feedback regarding your stay at The Best Western Plus Hotel Europa Montreal. Your comments are very important to us and we would like to thank you for sharing them with the TripAdvisor community. We are glad you enjoyed your stay with us & look forward to having the...

Reviewed 9 June 2015 via mobile

We had a family trip to Montreal. One night at Best Western Plus. The price for the value a lite too high. The room was smaller then advertised. However was clean . Parking across the street with $2 discount when bought from hotel, Pros: Downtown location Cons: A little overpriced I would recommend it as a second choice in downtown...

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Helpful?
Thank George V
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear George V, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again...

Newport News VA
Reviewed 8 June 2015

Overall good hotel, has no extras like hot tub or pool or weight room. Has a wonderful restaurant for breakfast and lunch. The beds are not bad but not the best. The rooms were clean but we were overcharged on our departure.

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Thank Martha J
Belo Horizonte, MG
Reviewed 7 June 2015

The hotel has an excellent location, just a few steps from the main commercial street in downtown. A lot of attractions are in a distance that can be reached by foot with some physical disposition. Rooms are spacious Though rooms are spacious, the space is not very well used. The hotel really need some renovation works, it looks kind of...

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Helpful?
Thank phrc303374
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear phrc303374, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so...

Adelaide, Australia
Reviewed 5 June 2015

We stayed 3 nights and found the location good just off the main shopping street with plenty of restaurants around. The room was pretty small and the bathroom tiny but the bed very comfortable and they have free wifi. There is a car park across the road.

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1Thank AdelaideVera
NGlucksman, Front Office Manager at BEST WESTERN PLUS Montreal Downtown-Hotel Europa, responded to this review

Dear AdelaideVera, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so...

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Montreal Downtown-Hotel Europa

Address: 1240 Drummond St, Montreal, Quebec H3G 1V7, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: $115 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Montreal Downtown-Hotel Europa 3*
Number of rooms: 196
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Also Known As:
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Montreal Downtown-Hotel Europa staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Montreal Downtown-Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms so are small and cots cost extra so ask questions”
 of 5 bubbles petergM2936TE, 6 Dec 2016 | Read review
“Try room 528, but not if you are interested in a view.”
 of 5 bubbles professor30, 2 Nov 2016 | Read review
“Higher floors have less AC noise.”
 of 5 bubbles snowbound2016, 26 Oct 2016 | Read review
“Not very clean”
 of 5 bubbles 943shirleyw, 24 Oct 2016 | Read review
“no but parking while you un load is a plus”
 of 5 bubbles Z587YQcarolw, 13 Oct 2016 | Read review
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