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Best Western Ville-Marie Montreal Hotel & Suites

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Traveller (273)
Room & Suite (120)
Dining (6)

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About

#47 of 160 hotels in Montreal
Location
Cleanliness
Service
Value
Located in Montreal,QC, the Best Western Ville-Marie Montreal Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Vending machine
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Spanish, Arabic and 2 more
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
4.0
4.0 of 5 bubbles1,774 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Best Western Ville-Marie Montreal Hotel & Suites stands out for its exceptionally attentive service, with staff members like Rafik Zikry earning particular praise from guests. While opinions on value are mixed, with food service speed and additional costs like valet parking sometimes drawing criticism, the hotel's prime location near downtown attractions is a consistent highlight. Visitors appreciate the professional atmosphere and cleanliness of the hotel, though some note the rooms could be updated and mention a lack of closeable drapery. Despite some mentions of limited amenities and room size, the overall guest experience is positive.
Location
Central
Atmosphere
Comfortable
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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1774Reviews52Q+A100Room tips
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Amber S wrote a review Feb 2024
1 contribution
We booked a meeting space, and the hospitality was impeccable! Rafik, the general manager and his team ensured everything was taken care of and were very accommodating. Our group was very pleased with the service provided. We would definitely go back there when in the Montreal area.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Staci B wrote a review Jan 2023
Elora, Canada13 contributions
Hotel's Favourite
We were with our two sons ages 19 and 24 and the hotel is fantastically located to shopping, art musem etc. The hotel staff were so friendly, Peter at front desk was exceptional. Also the older short gent at the cafe was so friendly with my one son and offered him a free espresso and was genuinely curious about his visit to Montreal. So much so that my son remarked while he lives in Toronto for 1. 5 years no one has ever reached out like this. Montreal was consistantly friendly and the Best Western here was minute one for being helpful and curtious. The bedding in room 407 was amazing. I tried to pull back sheets to see what the brands were, but not successful in finding out. Pillows too. The hotel itself is dated but for a place to sleep it was great. We didn't need a fancy lobby for our kind of trip which was spent all day walking shopping and viewing the Fine Art Museum.
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Candace B wrote a review Feb 2024
1 contribution
We recently held an international event at this venue, and we could not be more pleased with the service, accommodations for our international guests, conference rooms and the food. All our needs (and whims) were met by gracious staff, who were not only accommodating but went out of their way to ensure that we were happy and satisfied with all aspects of our event. It was truly a pleasure working with the General Manager, whose insights and professionalism were very much appreciated. We would highly recommend Best Western Ville-Marie Montreal Hotel and Suites to all businesses interested in holding international conferences and other events there!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RickPTrace wrote a review Feb 2024
Kingston, Canada2 contributions
My husband and I frequent Montreal often for a weekend getaway to enjoy some hockey and the city’s culture. Once we experienced the Best Western Ville-Marie, we look no further. We are committed and loyal to this hotel based on our wonderful experiences. The front receptionist staff, Peter is the face of this hotel. He ALWAYS greets us with his big smile and makes us feel like we are home and very special. His co-worker Sam has also been great. This duo is exceptional! They are always personable, making a point of remembering and addressing us by name, highly respectful, and deliver service excellence every time. Anything we need, they ensure we are having a pleasant and comfortable stay. Overall, we are very happy with the service, cleanliness, and location of this hotel. We will see you again soon Best Western, Ville Marie.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager Manager, Sales at Best Western Ville-Marie Montreal Hotel & Suites
Responded 2 weeks ago
Thank you for sharing your positive feedback. We're delighted you and your husband had a great stay and appreciated some of our amazing team members. We look forward to welcoming you back for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve M wrote a review Feb 2024
1 contribution
Having stayed at the Ville-Marie Best Western a few times now, I truly have zero complaints with the care or experience. It's just as you'd expect, and a comfortable stay every time. I actually showed up day-of without a reservation (as sadly I had to travel on such short notice), and Danny at the front desk was able to book me a room on the spot. Would definitely keep coming back :)
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager Manager, Sales at Best Western Ville-Marie Montreal Hotel & Suites
Responded 3 weeks ago
Thank you for this review
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MBD1966 wrote a review Feb 2024
Beaconsfield, Canada1 contribution
I just wanted to say how welcoming and friednly the entire staff is. Led by Mr. Rafik Zikry, his team took exceptional care of us and the guests we had with us. We had to change our reservation a couple of times and the hotel was very accomodating. I will defintiely use this hotel in the future. Mike
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager Manager, Sales at Best Western Ville-Marie Montreal Hotel & Suites
Responded 3 weeks ago
It's always a pleasure to have your guests stay with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fartmanmp wrote a review Jan 2024
1 contribution
We have stayed at this particular BW multiple times over the past year, and each and every time we have had no one complaint or concern. The rooms are very clean, the staff very welcoming, and the price is affordable for the location.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Manager Manager, Sales at Best Western Ville-Marie Montreal Hotel & Suites
Responded 3 weeks ago
Thanks for choosing to stay with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kerryjwatson wrote a review Jan 2024
Warkworth, United Kingdom1 contribution
Best beds ever! So close to fine restaurants and museums. Get a 3 day pass for the Metro and you can see the city. The staff are so accommodating and very friendly. The restaurant and cafe that are attached are perfect. Good food and great latte’s. Our short stay there made our trip outstanding.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Manager Manager, Sales at Best Western Ville-Marie Montreal Hotel & Suites
Responded 3 weeks ago
We are thrilled that you have enjoyed your stay with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rick P wrote a review Jan 2024
5 contributions
We have been coming to this hotel for quite a while, it is clean, centrally located and customer service is extremely good. The front desk reception is always a delight to deal with, Peter is a very professional, reliable, and a very big reason why we continue to come back to this hotel, he has amazing customer service skills and always there to assist you. if you have not stayed here you need to, the rooms are very clean and good size.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager Manager, Sales at Best Western Ville-Marie Montreal Hotel & Suites
Responded 3 weeks ago
Thanks for this review. We love to hear from our loyal guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MCGC wrote a review Jan 2024
Toronto, Canada38 contributions
+1
I stayed in Room 1008 for 3 nights. It is a very large room with a seating area and King size bed. The room was spacious and comfortable. The staff was friendly and helpful and the location was convenient to get to restaurants and transit.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Manager Manager, Sales at Best Western Ville-Marie Montreal Hotel & Suites
Responded Jan 10, 2024
Thank you for staying with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$161 - C$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ville marie hotel montreal, best western ville marie hotel and suite, best western montreal, montreal best western
FORMERLY KNOWN AS
Best Western Ville-Marie Hotel
LOCATION
CanadaQuebecMontrealGolden Square Mile / Centre-Ville (Downtown) / Ville-Marie
NUMBER OF ROOMS
168
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Ville-Marie Montreal Hotel & Suites - UPDATED 2024 Prices, Reviews & Photos (Quebec) - Tripadvisor

Frequently Asked Questions about Best Western Ville-Marie Montreal Hotel & Suites
Which popular attractions are close to Best Western Ville-Marie Montreal Hotel & Suites?
Nearby attractions include Barbie Expo (0.2 km), Musée des beaux-arts de Montréal (0.4 km), and McGill University (0.3 km).
What are some of the property amenities at Best Western Ville-Marie Montreal Hotel & Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Ville-Marie Montreal Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Ville-Marie Montreal Hotel & Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Ville-Marie Montreal Hotel & Suites?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Best Western Ville-Marie Montreal Hotel & Suites?
Conveniently located restaurants include Burger Bar Crescent, Le Taj, and Ferreira Café.
Are there opportunities to exercise at Best Western Ville-Marie Montreal Hotel & Suites?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Ville-Marie Montreal Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Ville-Marie Montreal Hotel & Suites?
The staff speaks multiple languages, including English, Spanish, French, Italian, Arabic, and Filipino.
Are there any historical sites close to Best Western Ville-Marie Montreal Hotel & Suites?
Many travellers enjoy visiting Notre-Dame-de-Bon-Secours Chapel (2.2 km), Lieu Historique National du Canal-de-Lachine (1.7 km), and Chateau Ramezay Historic Site and Museum of Montreal (2.0 km).