Chateau Versailles
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About
If you’re looking for a quaint hotel in Montreal, look no further than Chateau Versailles.
Nearby landmarks such as AURA Basilique (2.2 km) and Chinatown (2.3 km) make Chateau Versailles Hotel a great place to stay when visiting Montreal.
Rooms at Chateau Versailles provide a flat screen TV, and guests can stay connected with free wifi.
In addition, while staying at Chateau Versailles Montreal guests have access to a concierge. You can also enjoy free breakfast.
During your visit, be sure to check out one of Montreal's popular poutine restaurants such as Au Pied de Cochon, les Enfants Terribles Brasserie, and Restaurant L'Avenue, all a short distance from Chateau Versailles Hotel.
Should time allow, Mount Royal Park, Underground City, and Rue Ste.-Catherine are some popular attractions that are within walking distance.
The staff at Chateau Versailles looks forward to serving you during your upcoming visit.
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Covid seems to have changed all that.
Taking a deep breath, I checked into the sister property across the road, as per instructions. I already knew there would be no buffet breakfast or food or any kind, and it was explained to me that there would be NO STAFF in the building overnight...unsettling, to say the least..
It was late and I was tired. The concierge at the sister hotel sweetly gave me a free upgrade (which I now know is a king suite!) I was blown away by the beauty of my suite: fireplace, chandelier, tall ceiling, giant king bed. It was lovely !
I slept undisturbed, and was relieved to meet a concierge at the reception when I was up and about the next day. She was very helpful re airport transport and nearby breakfast places.
If nothing about any of the above is unsettling, then I say check this location out. The rate is reasonable, and the location ideal. I will definitely go back !
Clearly, the owners spent a lot of money decorating the place, but it looks like they haven’t spent much on upkeep. Paint and wallpaper are peeling in the stairwells (of which there are many).
My room had 3 lamps but only one was plugged in. As I didn’t want to move the heavy furniture to reach the outlet, I made do with the overhead chandelier and the one lamp.
It’s a good thing I didn’t want to unpack because the very lovely chairs were blocking the dresser drawers.
The toilet seemed to only flush completely every other time.
There were lovely toiletries, which is nice, and the bed was fine.
Breakfast was uninspired and by 8:30 am they were out of milk and bowls.
I got the impression that the staff there aren’t particularly happy.
Room was downstairs (101) and I doubt it was meant to be be a guest room. Large but limited and discarded furnishings. Step to to bathroom which would make it inacessible to anyone with disabilities as well as dangerous in the middle of the night. COVID protocols were not made clear so we were not aware that there would not be breakfast provided or that our room would not be made up unless we made a special request. Coffee machine broken. Couch filthy. Small repairs and details around the room were clearly neglected. Halls and carpets dirty, Generally the feeling was of neglect. Had great expectations based on past experience but hopes were dashed. Limited valet parking. Although we arrived promptly at 3h00, parking was not available. Had to park at a commercial lot about a 10 minute walk away. No longer deserves it's rating. Positive side is excellent location
Having looked at the photos of the interior ie breakfast lounge, gym and queen bedroom (similar to the one we stayed in) on their website I could be forgiven that we were in a different hotel or the photos were completely out of date. It may be that the suites were in good condition having been renovated but I didn't see these.
Overall the room and adjacent corridors were very tired with stains on the carpet. Wires hanging from ceilings and holes in walls. The bathroom door was only about 2 feet in width and I would comment that larger people would struggle to even manoeuvre their way in and out and that's without attempting to sit on the toilet!
Bedroom had a musty smell to it. Big stain on carpet on entering and paint peeling from bathroom walls. Bathroom fittings were tarnished and all needed replacing. The A/C unit was old and was either on or off as control didn't work.
Breakfast was very uninspiring with a small dining area to sit. Paper cups provided for breakfast.
There are no lifts whatsoever in the hotel or from outside. We struggled with our cases up the front of the building whilst one of the staff just watched me! He was then asked by the receptionist to carry one of the cases to our room. It's a complete rabbit warren of corridors and you can clearly see that it was originally separate houses that have now been combined. There's no flow and we were constantly confused as to where we were in the corridors.
The sauna was very small, 4 people would have made a crowd and you had to go down and turn it on about an hour before you wanted to use it, consequently it didn't really work.
On a plus note the bathroom towels were clean and fresh and beds were actually quite comfortable and we did sleep relatively well. Our queen room was located on a side street and was fairly quiet with no real traffic noise. Location not bad with about a 35 min walk to downtown Montreal.
We were booked in for 2 nights but decided to leave after 1 and move to something more modern for our last night in Canada. Unfortunately we couldn't get a refund but I have informed our travel agent and they are offering us some vouchers for compensation.
If money was spent and the entire hotel was renovated as shown on the photos of the suites it could be a fabulous elegant boutique hotel but not in its present state.
The room was fine, but tired. The bed was comfortable but noisy. We were lucky to be at the back which was very quiet.
Breakfast was served in a totally inadequate room, far too small for the number of guests. The tables were tiny. Lots of guests had to seat on the sofas and use the coffee tables.
There was only one attendant who was overwhelmed. The young lady was really lovely but poor staff there was so much to do. Every morning we had to ask for something, being juice, glasses, croissants etc sometimes several items. She was rushed off her feet but was extremely nice.
I would not say the same about the young male who did not seem to care. We only had 1 1/2 bagel left when we went for breakfast, asked for croissants, but they did not materialize. We are not picky, but the choice is very small. What was the most annoying was he was wearing his headphones as if he wanted to switch off from us. That is a no no.
It is a shame as this could be a very nice place to stay. I want to stress that apart from one member of staff the rest based at the Meridien hotel were wonderful. The set up is a disgrace though.
If you leave or arrive during the night you check in or out next door at Sens Høtel – very convenient!
The area was also very much to our liking with lots of great food options from everywhere in the world. We tried Chinese soup dumplings and Indian street food eg.
Staff was very nice and helpful – gave helpful tips and advice and stored our luggage when we were too early for check in/checked out, but were not leaving until the evening.
Our rooms were not large, but we had enough space, and they were very comfortable. We especially liked the bathrooms.
Breakfast did not have the largest selection, but the food was good and we left full and satisfied.
One thing to keep in mind is that you have to walk a lot of stairs, so be aware if you have mobility issues.
All in all a very nice hotel in a great location that we for sure can recommend.
"BEWARE OF PARKING YOUR CAR WITH VALET. While staying at the Chateau Versailles. I parked my car with valet. And somehow my car was the on"Read full review
"You do have to bring your own alarm clock for the Deluxe Double or Queen rooms, as far as I know!"Read full review
"You can use the computer in the hotel opposite to check into your flight if required. Bags can be left at reception."Read full review
"We had a main floor room which was right onto the street and the noise of traffic didn’t bother us at all. "Read full review
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