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Hotel Bonaventure Montreal

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#54 of 162 Hotels in Montreal
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hotel Bonaventure Montreal
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1,963 Reviews from our TripAdvisor Community

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Showing 1,686: English reviews
Ottawa, Canada
Reviewed 1 December 2014

Very slow service for breakfast and in the bar/lounge. Staff didn't even acknowledge us and say they were busy; they ignored us and took a very long time before they attended us. This happened each occasion we utilized the bar.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tyler M
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

I am very sorry to read that you did not get good service in our restaurant and in our bar. Your comments are important to us and we will work hard to improve. We will review service expectations with our staff and offer refresher trainings as often as needed. Once again, please accept my sincerest apologies and I hope that...

Quebec, Canada
Reviewed 1 December 2014

For those who can access the executive lounge, that makes a big difference with this hotel. Staff is friendly and helpful and in fact, every staff members (excluding those working at the restaurant) are dedicated to the satisfaction of the guest. Rooms are not up to the latest standards but I return to Bonaventure Hilton because of the staff and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Philippe T
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

Thank you for your ongoing loyalty and nice compliments towards our team! We are pleased that you enjoy your stays and our executive lounge. We look forward to welcoming you again soon!

Atlanta, Georgia
Reviewed 30 November 2014

Older hotel in the downtown area, but well appointed and clean. The layout is a bit strange and to get to some of the rooms you MUST take stairs, so be sure you let the staff know if you need accommodation. Roof pool is heated. Staff was amazing as usual at Hilton properties as was the food and the sleep.

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Helpful?
Thank rugger1869
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

Thank you for choosing our hotel and for the terrific review! I truly appreciate your kind words about our team. Come back soon!

Reviewed 29 November 2014

We were here for anniversary. Jennifer checked us in. She was very friendly, hospitable, accommodating, helpful and professional. Not all, he was also very acknowledging and welcoming. The room was nice with beautiful city view, and always clean. The bed was so comfortable. The heated pool was lovely, located outside, and we swam under the falling snow but our face...

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Helpful?
Thank PrinceofHN
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

Thank you for the wonderful review! Anniversaries are important moments in our lives and we are honored that you chose to celebrate one with us. Your kind words have been shared with the entire team and we all look forward to your next visit!

Meaford, Canada
Reviewed 28 November 2014

Very good overall experience and the room and amenities were what you might expect at this level of a hotel. this three day stay was enjoyable and the service was good. The location was right across from the train station with easy access to most downtown restaurants and shops.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Meafordgolfcourse
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

Thank you for staying with us and for giving your review such a neat title! I am glad that you had a enjoyable stay and we hope to see you again soon!

Hamilton, Canada
Reviewed 20 November 2014

I was so completely impressed with every single staff member at this hotel. There had been an error in my reservation for 33 people which was at least 50% my own fault, and which had the potential to be a huge problem at check-in. I was shocked at how quickly, efficiently, and courteously it was resolved. Throughout my four day...

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Helpful?
Thank educationtogo
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

Thank you for staying with us with your group and we are truly pleased to know that we were able to assist you in a professional manner. We understand how it is complex for a group leader like you to take care of so many people at once. We look forward to your next stay!

Moncton, Canada
Reviewed 19 November 2014

I found it a bit pricy for the condition of the room our room had cigaret burns on the floor you could also smell smoke. This room was a non smoking room. The hotel was connected to the underground and that made it very easy to get around on foot did not have to drive anyplace.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kelley D
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

Thank you for your feedback. We will attempt to locate the room you were in so that we can correct those issues. The vast majority of our rooms are non-smoking and we do our best to enforce a fining system if it is not respected by smokers. We hope to see you again on your next visit to Montreal.

Toronto, Canada
Reviewed 15 November 2014

Very nice rooms, a little odd in that the hotel is on the top of a building so the lobby is the 14th floor. There is a lovely rooftop garden, an outdoor pool, and the hotel is connected to the underground city, central train station, and subway. The only down side I found was the room service coffee - not...

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Helpful?
Thank ElizabethB820
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

Thank you for your lovely review! We have noted your comment about the coffee and look into that right away. We look forward to your next visit!

Montreal, Canada
Reviewed 12 November 2014

My room smelled of dog....when I complained their response was there were no dogs in your room, we can clean it better tomorrow. 1400 teens booked, they put our room as first in the main hallway to the lobby so to say it was noisy is an understatement. We complained and were told that they would "have to go to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Jennifer J
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

Please accept my sincerest apologies for the issues that occurred during your stay. We have communicated with you via your email as we hope to obtain more information and better assist you. Cleanliness is of the utmost importance and we should've reacted promptly when you stated that your room didn't smell fresh. We may have had a large group of...

Toronto, Canada
Reviewed 7 November 2014

Perfect for getting around city centre. Close to most attractions and underground access to shopping. Rooms average, strange layout can become confusing getting to and from reception. Average bathroom facilities, reception on tv channels very poor, lots of channels unavailable. Very comfortable beds.

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Helpful?
1Thank Nana22princesses
Christina P, General Manager at Hotel Bonaventure Montreal, responded to this review

Thank you for your feedback. Please accept my sincerest apologies for the issues you had with the TV in your room. We will attempt to track down which rooms have that issue and advise the cable company. On future visits, please do not hesitate to let us know of any irritants during your stay and we will make it right....

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Bonaventure Montreal

Address: 900 De La Gauchetiere W, Montreal, Quebec H5A 1E4, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: $155 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bonaventure Montreal 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Hilton Montreal Bonaventure Hotel Montreal
Montreal Hilton
Hotel Style:
#9 Green Hotel in Montreal
#29 Business Hotel in Montreal
#29 Luxury Hotel in Montreal
#31 Family Hotel in Montreal
#38 Romantic Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Bonaventure Montreal staff and other travellers.
48 questions
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Questions? Get answers from Hotel Bonaventure Montreal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Might have some accessibility problems for less mobile travelers.”
 of 5 bubbles hclause, 6 Feb 2017 | Read review
“I think all rooms have great views either beautiful gardens or city.”
 of 5 bubbles lotusy860, 3 Feb 2017 | Read review
“Choose a room with a city view”
 of 5 bubbles FMcK155004, 3 Feb 2017 | Read review
“Our room was on the lobby level which is the 10th floor so we had easy access to the restaurant and pool”
 of 5 bubbles KatKenB, 2 Feb 2017 | Read review
“Book directly at the hotel web site and check off the Club Bonaventure rate for the best price.”
 of 5 bubbles 994SamT, 28 Jan 2017 | Read review
5 of 5