InterContinental Montreal, an IHG hotel
360 Saint Antoine Ouest, Montreal, Quebec H2Y 3X4 Canada
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Avg. C$290 /night, 3/19 - 3/20
C$413
per night
C$317
per night
C$220
per night
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About
#48 of 168 hotels in Montreal
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Perfectly located for business or leisure, the InterContinental Montreal is connected to Montreal Convention Centre and stunning views overlooking Old Montreal and the old port. Nearby you'll find many places to explore in the old city of Montreal, including Notre-Dame Basilica. Upon your return, enjoy signature cocktails at the Sarah B. bar, relax in our salt-water lap pool or sample the sumptuous menu at Osco! Restaurant. Retire to a spacious guest room, knowing every comfort is provided.
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Property amenities
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Fitness / spa changing rooms
Sauna
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids club
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Luxury
Languages Spoken
English, French
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Montreal Airports
15.4 km•
See all flights
St. Hubert Airport
11.6 km•
See all flights
Place-d'Armes
4 min•Montreal Metro
Rental Cars
260 Restaurants
within 0.5 kilometers
Reviews
4.1
2,818 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The InterContinental Montreal, an IHG hotel, garners appreciation for its prime location, nestled conveniently between Old Montreal and downtown, making it a hit among guests eager to explore the city's attractions. While the hotel's amenities and service receive commendations for their comfort and professionalism, there is a consensus that some aspects require enhancement, particularly the rooms which are clean but in need of updates.
Opinions on value are split, with some travelers finding it reasonable and others suggesting improvements to justify the cost. Despite this, the hotel's atmosphere retains a cozy charm, although it could benefit from modernization.
Location
Convenient
Atmosphere
Charming
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Traveller rating
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Detailed Reviews
What started out as a great stay had some hiccups at the end that could have been addressed earlier. We arrived at the hotel a few hours before check in and due to cleaning of the rooms our room was not available for early check in, which is not a big deal as you can leave your bag with the bellhop and explore the town. An early check in is never a guarantee so this was not a big deal and this gives one time to walk around the old part of town. The hotel itself is located within easy walking distance of all of the old part of Montreal, is a quick 30 minute taxi/uber ride from the airport, across the street from the convention center, and near the Metro Stop. There is a café near the entrance to the hotel and an abundance of food/shops within a few minutes if one heads in any direction. Upon checking in, we dealt with Martin, who was polite, kind, and even gave us an upgrade to a larger suite on the top floor. Martin even had plenty of helpful suggestions for things for us to do or so. The room itself was large, clean and well apportioned. The bathroom was larger than one would have thought but as noted elsewhere the showers are a tad small. The only issue that I would address in the bathroom is the lighting itself. The lights have a yellowish soft hue to them and for someone trying to put on makeup this can be an issue. In other words, add in some sort of makeup mirror or brighter lights. Our biggest issue was the final night that we were there. We were awoken at 3:30 in the morning to what sounded like a party going on in the hallway with lots of shouting, doors slamming, and what sounded like furniture being moved around. We called the front desk and they responded that they were sending security up to the floor. The noise continued for about another half hour and thus, it was near impossible to go back to sleep. Subsequent to this we found out that there were three weddings or three wedding parties at the hotel that night. I am sympathetic to the jovial nature of weddings, but the hotel could have been a little more proactive in addressing noise or concerns. For example, there are cameras in the hallways and an attentive staff could have seen the commotion and addressed sooner or seen a large group return to the hotel at an early time and asked them to be mindful or other guests. One last thing was that the complimentary coffee in the lobby seemed to be brewed too strong, almost had a burnt taste to it. Despite the foregoing, we would stay here again given the location and service.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chloe Girard, Owner at InterContinental Montreal, an IHG hotel
Responded Mar 11, 2024
Dear J222_psu, Thank you for your feedback. We're glad you enjoyed your stay overall and appreciated our location and service. We apologize for the noise disruption from the wedding parties and the issue with the coffee. Your comments are valuable to us, and we will address them to ensure a better experience in the future. We look forward to welcoming you back to the InterContinental Montreal. Best regards, The Front Office Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Top Quality hotel. We booked a Club room with access to the Club Lounge. Our room was spacious and very comfortable. The food was good and affordable and breakfast in the Club lounge was free. The concierge service was particularly good with Chantal being extremely helpful.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stayed here for 3 nights in February after scoring a great room rate via a discount website. The hotel is in a great location, very close to Notre Dame, the "Oasis Immersion" attraction, the Old Port area, and many restaurants. You can even get to a Metro station without having to go outside!
Several other reviewers have mentioned the underground parking garage. Hotel guests are allowed to park on levels 9-12, and it does feel a bit like you're driving to the center of the earth, but we felt the rate was reasonable, and it was nice to know the car was tucked away in a garage. You have to bring your own bags up from the garage, which wasn't a problem for us, as we had only one small bag each.
Our room was on the 22nd floor, at the end of a hallway. The room was a good size, the bed was very comfortable, and there are two huge pillows for each person. We had a lovely view of the city out of our window. Water temperature in the shower was good, and the water pressure was more than adequate -- it was so intense, it was like getting a massage!
Several other reviewers have mentioned the underground parking garage. Hotel guests are allowed to park on levels 9-12, and it does feel a bit like you're driving to the center of the earth, but we felt the rate was reasonable, and it was nice to know the car was tucked away in a garage. You have to bring your own bags up from the garage, which wasn't a problem for us, as we had only one small bag each.
Our room was on the 22nd floor, at the end of a hallway. The room was a good size, the bed was very comfortable, and there are two huge pillows for each person. We had a lovely view of the city out of our window. Water temperature in the shower was good, and the water pressure was more than adequate -- it was so intense, it was like getting a massage!
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very neat Hotel, centrally located, 250m north from the old town, on a metro station, and 400m from place des arts, location is hard to beat.
The venue rooms starts on 10th floor, up to the 26th, which mean they almost all get a towering view on the surroundings. I booked a Montreal view room and they set me on the 26th and last floor.
They have an efficient Valet parking service, which I strongly suggest to use, unless you won't use your car during Yr stay (Cost 37CAD$ a day, but multiple entries are included, while self parking is 25CAD$ a day, no re entry possible the same day).
Reception area and rooms have been remade, its modern and plush.
However big disappointment with the reception experience, they did not want to honor my Ambassador status, and tried by all means to avoid the mandatory upgrade, and I had to request it, but they "couldnt" do the guaranteed 1 level up upgrade, which is compulsory according the program
This is a 1st ever in 12 years of being an Ambassador, the whole attitude was an issue.
They only gave me lounge entry to "compensate" after I requested for compensation, but honestly, free coffee vs next level upgrade is not going to compensate... but in thr reception mind it was the same.
Quiet a let down when the main reason to stay here is the Ambassador programme which guarantees it. They tried to skip most of their duties around my status during my stay, not delivering the platter of fruit, till after I requested it on day#2 once more, etc...
The hotel has a small 15m long (5m width) pool on 10th floor and a nice sun deck. The hotel lounge serve breakfast and from 5 to 7pm offers alcohol,if you have the perk its ok, otherwise it's overrated.
The executive room was big with around 28sqm, the shower is tiny though, but the bathroom was comfortable. The view to the west from 2624 was magnificent.
Room was clean when I checked in, but they wouldn't hoover the carpet and the food crumbles I left near the desk weren't cleaned on day 3 of my stay, while they were highly visible.
The lifts, even limited to 3 for a 26 floors venue, worked well, and despite a bit of wait sometime, it went well for such a high rise.
The service was friendly as it is in general in Quebec, and professional. Cleaning personnal was invisibile, highly professional in appearance.
All in all, a very good IC venue which I can recommend as a central hotel if you want to explore montreal or need to stay for a professional stay, but if you are an Ambassador, beware, they might not provide you with the guaranteed perks, as an IHG member i had a rather poor experience, as a common guest the hotel is rather fine.
No matter what they ll answer to this review, they unfortunately didn't recognise nor sought to honor the IHG status programme when I checked in, this is a serious let down for me
The venue rooms starts on 10th floor, up to the 26th, which mean they almost all get a towering view on the surroundings. I booked a Montreal view room and they set me on the 26th and last floor.
They have an efficient Valet parking service, which I strongly suggest to use, unless you won't use your car during Yr stay (Cost 37CAD$ a day, but multiple entries are included, while self parking is 25CAD$ a day, no re entry possible the same day).
Reception area and rooms have been remade, its modern and plush.
However big disappointment with the reception experience, they did not want to honor my Ambassador status, and tried by all means to avoid the mandatory upgrade, and I had to request it, but they "couldnt" do the guaranteed 1 level up upgrade, which is compulsory according the program
This is a 1st ever in 12 years of being an Ambassador, the whole attitude was an issue.
They only gave me lounge entry to "compensate" after I requested for compensation, but honestly, free coffee vs next level upgrade is not going to compensate... but in thr reception mind it was the same.
Quiet a let down when the main reason to stay here is the Ambassador programme which guarantees it. They tried to skip most of their duties around my status during my stay, not delivering the platter of fruit, till after I requested it on day#2 once more, etc...
The hotel has a small 15m long (5m width) pool on 10th floor and a nice sun deck. The hotel lounge serve breakfast and from 5 to 7pm offers alcohol,if you have the perk its ok, otherwise it's overrated.
The executive room was big with around 28sqm, the shower is tiny though, but the bathroom was comfortable. The view to the west from 2624 was magnificent.
Room was clean when I checked in, but they wouldn't hoover the carpet and the food crumbles I left near the desk weren't cleaned on day 3 of my stay, while they were highly visible.
The lifts, even limited to 3 for a 26 floors venue, worked well, and despite a bit of wait sometime, it went well for such a high rise.
The service was friendly as it is in general in Quebec, and professional. Cleaning personnal was invisibile, highly professional in appearance.
All in all, a very good IC venue which I can recommend as a central hotel if you want to explore montreal or need to stay for a professional stay, but if you are an Ambassador, beware, they might not provide you with the guaranteed perks, as an IHG member i had a rather poor experience, as a common guest the hotel is rather fine.
No matter what they ll answer to this review, they unfortunately didn't recognise nor sought to honor the IHG status programme when I checked in, this is a serious let down for me
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Bad IHG status recognition house policy
Montreal view rooms are overrated
Don't pay for the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I had booked a club room for four nights.
When we arrived at the hotel we were informed that the club dining facility would not be available for the duration of our stay. Our bedroom was dark, dingy and in urgent need of renovation. A lick of paint on the skirting boards and cobweb removal would help the situation immensely.
There are far better hotels in Montreal to stay in believe me.
When we arrived at the hotel we were informed that the club dining facility would not be available for the duration of our stay. Our bedroom was dark, dingy and in urgent need of renovation. A lick of paint on the skirting boards and cobweb removal would help the situation immensely.
There are far better hotels in Montreal to stay in believe me.
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Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at InterContinental Montreal, an IHG hotel
Responded Nov 20, 2024
Hi Nick M, Thank you for staying and sharing your experience at our InterContinental Montreal. We appreciate you as one of our guests! We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first stay at the Intercontinetal as we took advantage of a promotion that included breakfast each morning.
We had been to this hotel's bar and restaurant before and enjoyed them and had a good stay at the hotel. The location in an enclosed mall near Victoria Square is convenient to Old Montreal, the Port and the downtown area.
The staff were helpful and efficient and the food quite good on the bar menu.
Our only minor quibbles were that the mattress in our room was quite worn on one side and the breakfast buffet could use an upgrade.
Definitely worth a look if you are visiting Montreal and it is within walking distance of several great restaurants.
We had been to this hotel's bar and restaurant before and enjoyed them and had a good stay at the hotel. The location in an enclosed mall near Victoria Square is convenient to Old Montreal, the Port and the downtown area.
The staff were helpful and efficient and the food quite good on the bar menu.
Our only minor quibbles were that the mattress in our room was quite worn on one side and the breakfast buffet could use an upgrade.
Definitely worth a look if you are visiting Montreal and it is within walking distance of several great restaurants.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a great stay at the Intercontinental, located in beautiful Old Montreal. Our check in was quick, and the rooms are clean, luxurious and very quiet. The bathroom is quite large, with a great shower and huge fluffy towels (although we would have appreciated to have extra towels). Parking in the connected underground garage is not too pricey ($25) for a big city, although you have to drive down 9 floors to reach the hotel parking level. Breakfast was pretty good but we have had better in major hotels across Canada. Overall, the Hotel Intercontinental is very good value for the money.
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Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had trouble choosing a hotel in Montreal for our recent 4 night stay. In the end, I chose the Intercontinental based on price and location, but was nervous because of some recent reviews that emphasized how outdated the property was. I am really glad I didn't listen to those reviews, because the Intercontinental ended up being perfect for our trip.
I reserved a standard King room. I was offered an upgrade for an additional fee both before check in (by email) and at check in, but chose not to take them. We got a standard king on the 19th floor. The room did not have a view (well, you could see the river if you stood in the window area and looked all the way to the right), but we didn't really care. What mattered most was that the room was very clean, had good temperature control, and was comfortable for the two of us. The room itself was large and had plenty of space and the bathroom was big and clean, with both a tub and a shower stall.
While I will agree that the room was a bit "dated" because it has early 2000s décor (darker woods, dark carpet), that did not bother us. The furniture was in good condition and the bed was very comfortable. There was a mini-fridge that kept beverages cold and a safe in the cabinet under the TV.
We did not eat in the hotel restaurant, instead choosing to have our meals out of the hotel for lunch and dinner. We did have breakfast each morning at Fabrique de Bagel, which is in the attached underground area in the atrium between the hotel and the hotel's meeting space. Affordable, good, and had lots of options!
We did get a drink one night in the bar. The drinks were good, but priced accordingly for being in a hotel.
Perhaps the best part of the hotel was the location. It was central to everything we wanted to do, easy access to the Metro (either walking outside or through the underground tunnels), and was a easy and safe walk to a ton of restaurants on Rue Saint Paul.
I reserved a standard King room. I was offered an upgrade for an additional fee both before check in (by email) and at check in, but chose not to take them. We got a standard king on the 19th floor. The room did not have a view (well, you could see the river if you stood in the window area and looked all the way to the right), but we didn't really care. What mattered most was that the room was very clean, had good temperature control, and was comfortable for the two of us. The room itself was large and had plenty of space and the bathroom was big and clean, with both a tub and a shower stall.
While I will agree that the room was a bit "dated" because it has early 2000s décor (darker woods, dark carpet), that did not bother us. The furniture was in good condition and the bed was very comfortable. There was a mini-fridge that kept beverages cold and a safe in the cabinet under the TV.
We did not eat in the hotel restaurant, instead choosing to have our meals out of the hotel for lunch and dinner. We did have breakfast each morning at Fabrique de Bagel, which is in the attached underground area in the atrium between the hotel and the hotel's meeting space. Affordable, good, and had lots of options!
We did get a drink one night in the bar. The drinks were good, but priced accordingly for being in a hotel.
Perhaps the best part of the hotel was the location. It was central to everything we wanted to do, easy access to the Metro (either walking outside or through the underground tunnels), and was a easy and safe walk to a ton of restaurants on Rue Saint Paul.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a regular visitor to Montreal, I can definitively say that the InterContinental Montreal is my most preferred place to stay. The friendly service, world class facilities and amenities, and terrific location make the IC my home away from home. I most recently stayed there for the Nuit Blanche weekend and my expectations for greatness were exceeded yet again. The breakfast buffet at the Osco is the finest breakfast I've had at any hotel in the world. Several fresh breads, charcuterie, beans, and fresh fruit, plus cappucino served with a smile by Rene-Gilles and Marc Read, are the perfect way to start the day and keep me full well into the afternoon. I highly recommend upgrading to a rate that will include breakfast.
I stayed in a corner room on the 24th floor with excellent views of the Cartier bridge, Farine Four Roses sign, and much of the city skyline. The desk was right by the windows, providing a comfortable location for getting some work done and there were plenty of charging ports both at the desk and near the bed. The steam room really warmed me up after a chilly evening outdoors, though I found the salt water pool a little too chilly on the winter morning when I visited. In addition to a delightful breakfast, my friends were thrilled with their absinthe cocktails along with dinner at Sarah B. The beyond burger was delicious and a reasonably-priced plant-based option.
The location is excellent with quick walks to Old Montreal and the Quartier des Spectacles. Additionally, you don't have to go outside to hop on the Orange Line metro stop at Victoria Square. It was a little less convienient not staying at the same hotel as my friends, but all of the amenities, warm customer service, and comfortable rooms more than made up for those short walks to meet up with chums.
I stayed in a corner room on the 24th floor with excellent views of the Cartier bridge, Farine Four Roses sign, and much of the city skyline. The desk was right by the windows, providing a comfortable location for getting some work done and there were plenty of charging ports both at the desk and near the bed. The steam room really warmed me up after a chilly evening outdoors, though I found the salt water pool a little too chilly on the winter morning when I visited. In addition to a delightful breakfast, my friends were thrilled with their absinthe cocktails along with dinner at Sarah B. The beyond burger was delicious and a reasonably-priced plant-based option.
The location is excellent with quick walks to Old Montreal and the Quartier des Spectacles. Additionally, you don't have to go outside to hop on the Orange Line metro stop at Victoria Square. It was a little less convienient not staying at the same hotel as my friends, but all of the amenities, warm customer service, and comfortable rooms more than made up for those short walks to meet up with chums.
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Date of stay: March 2024Trip type: Travelled solo
Value
Location
Service
Room Tip: Book a rate that includes breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chloe Girard, Owner at InterContinental Montreal, an IHG hotel
Responded Mar 11, 2024
Dear 540gregy, Thank you so much for taking the time to share such a detailed and glowing review of your recent stay at the InterContinental Montreal! We are thrilled to hear that we are your preferred place to stay in Montreal and that we consistently exceed your expectations. It's fantastic to hear that you enjoyed our friendly service, world-class facilities, and terrific location. We are delighted that you had such a positive experience during the Nuit Blanche weekend. Your kind words about the breakfast buffet at Osco are greatly appreciated, and we will be sure to pass along your compliments to Rene-Gilles and Marc. We are glad to hear that you enjoyed the stunning views from your corner room on the 24th floor and that you found the desk area comfortable for work. It's great to hear that you were able to relax in our steam room, although we apologize that the saltwater pool was a little chilly for your liking. We are thrilled that your friends also had a great experience, particularly enjoying the absinthe cocktails and dinner at Sarah B. We are constantly striving to provide memorable experiences for all our guests, and we are pleased to hear that we succeeded with your group. Thank you for highlighting our convenient location, which makes exploring Montreal a breeze. We are sorry to hear that it was slightly less convenient not staying at the same hotel as your friends, but we are delighted that our amenities, customer service, and comfortable rooms made up for it. We look forward to welcoming you back to the InterContinental Montreal for your next visit to Montreal! Warm regards, The Front Office Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came here and spent a fortune at this IHG hotel for the Formula 1 race weekend. The hotel is in the business district, a medium walk to Old Town and other sites around town. The front desk people were relatively friendly, nothing out of the ordinary. Concierge was helpful.
The hallways and rooms were very dated and dark. The hallway had a musty smell. Carpets have not been changed in years. During our first night, I realized there was dark hair all over the bathroom floors, definitely not our hair. The shower was very small, barely could fit in the small stall. Beds were comfortable though, about the only good thing in the room.
Breakfast was included in our package and was decent at best. We had breakfast for two, but my friend doesn’t normally have breakfast. He asked me if I could bring him up a couple of croissants. After I ate, I asked the waiter if I could get a small bag to bring my friend two croissants from the buffet up to the room, and he said “that is not allowed”. I asked if I could just put them on a plate and bring it up to the room for myself, and he said “no”. This was ridiculous!!!! So I end d up going to the outside store and bought him his croissant.
We stayed our final night at the Westin across the street and that was so much better!
W e have stayed at many IHG hotels, and this was definitely the worst one we have stayed at. Highly recommend the Westin across the street.
The hallways and rooms were very dated and dark. The hallway had a musty smell. Carpets have not been changed in years. During our first night, I realized there was dark hair all over the bathroom floors, definitely not our hair. The shower was very small, barely could fit in the small stall. Beds were comfortable though, about the only good thing in the room.
Breakfast was included in our package and was decent at best. We had breakfast for two, but my friend doesn’t normally have breakfast. He asked me if I could bring him up a couple of croissants. After I ate, I asked the waiter if I could get a small bag to bring my friend two croissants from the buffet up to the room, and he said “that is not allowed”. I asked if I could just put them on a plate and bring it up to the room for myself, and he said “no”. This was ridiculous!!!! So I end d up going to the outside store and bought him his croissant.
We stayed our final night at the Westin across the street and that was so much better!
W e have stayed at many IHG hotels, and this was definitely the worst one we have stayed at. Highly recommend the Westin across the street.
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Date of stay: June 2024Trip type: Travelled with friends
Room Tip: Avoid the hotel and stay at the Westin or elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at InterContinental Montreal, an IHG hotel
Responded Jun 26, 2024
Dear travelguy21776, Thank you for selecting our InterContinental Montreal while visiting Montreal and for providing feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to the smell in the hallways and the comfort of our rooms. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad our staff's service was still appreciated. Please grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi, Yes luggage storage is available. the staff are happy to help with this.
…
"The breaskfast helps you get in shape before dealing with -17C. The concierge Chantal knows everything there is to know in Montreal."Read full review
"The breakfast buffet is pretty much the same everyday. If you are lucky you might be able to find free parking on the street."Read full review
"The concierge is most helpful. Rather than just pointing to a spot on a map, they escort you to the front entrance and show you where to go."Read full review
"Use the valet parking. Avoid the public parking at the ninth level below the hotel and no re entry"Read full review
…
PRICE RANGE
C$242 - C$402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental montreal hotel montreal
LOCATION
CanadaQuebecMontrealQuartier International / The Underground City / Ville-Marie
NUMBER OF ROOMS
357
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingInterContinental Montreal, an IHG hotel - UPDATED 2025 Prices, Reviews & Photos
Frequently Asked Questions about InterContinental Montreal, an IHG hotel
Which popular attractions are close to InterContinental Montreal, an IHG hotel?
Nearby attractions include Notre-Dame Basilica (0.4 km), Old Montreal (0.4 km), and Dubarry Furs (0.4 km).
What are some of the property amenities at InterContinental Montreal, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Montreal, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Montreal, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Montreal, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Montreal, an IHG hotel?
Conveniently located restaurants include Kyo Bar Japonais, Mechant Boeuf Bar Brasserie, and Restaurant Bonaparte.
Are there opportunities to exercise at InterContinental Montreal, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is InterContinental Montreal, an IHG hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Montreal.
Are any cleaning services offered at InterContinental Montreal, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Montreal, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Montreal, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.