Hôtel Saint-sulpice
414 Saint-Sulpice, Montreal, Quebec H2Y 2V5 Canada
Full view
View all photos(1,113)1,113
Room & Suite (599)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. C$385 /night, 10/16 - 10/17
C$573
per night
C$416
per night
C$259
per night
Oct
Nov
Oct 16
Today
Oct 18
Oct 20
Oct 22
Oct 24
Oct 26
Oct 28
Oct 30
Nov 1
Nov 3
Nov 5
Nov 7
Nov 9
Nov 11
Nov 13
Nov 15
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#17 of 165 hotels in MontrealLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ideally located, the Hôtel Saint-Sulpice offers a superb and unique experience in the heart of Old Montréal.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Walking tours
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Russian, Spanish and 6 more
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Montreal Airports
15.9 km•
See all flights
St. Hubert Airport
11.2 km•
See all flights
Place-d'Armes
5 min•Montreal Metro
Rental Cars
277 Restaurants
within 0.5 kilometers
112 Attractions
within 0.5 kilometers
Reviews
4.5
3,216 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Hôtel Saint-Sulpice has earned accolades for its prime location in Old Montreal, with guests frequently commending the easy access to nearby attractions and the overall cleanliness of the hotel. The spacious and charming rooms are well-received, though some guests suggest the beds are too firm and the decor could use updating.
While the service is generally praised for being warm and attentive, there are occasional mentions of service lapses. Despite mixed reviews on the value, considering the luxury price point, the hotel's atmosphere and central location continue to be a draw for many travelers.
Location
Central
Atmosphere
Charming
Rooms
Spacious
Value
Reasonable
Cleanliness
Pristine
Noise level
Mixed
Service
Attentive
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
3,216Reviews49Q+A100Room tips
Traveller rating
- 2,244
- 713
- 161
- 68
- 31
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favourite
One of the best experiences in Old Montreal. Large and well appointed suites with lots of privacy and great views of Old Montreal. Amazing location beside the Notre Dame Basilica and St Paul street. Great staff, personal and very accommodating and friendly. Superb start to the year.
Read more
Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajae Saint-Sulpice Hôtel Montréal, Guest Services / Front Office at Hôtel Saint-sulpice
Responded Jan 12, 2023
Dear Tripadvisor User , Thank you for such great review! We are delighted that your enjoyed your Saint sulpice experience. We are glad that enjoyed your room, location and the service given by our team. We are looking forward to welcoming you again soon, Zineb Front Desk Supervisor
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A wonderful place to stay. The staff is very friendly and helpful they open doors for us ingredients as we came and left at their suggestion they cleaned our room when we were out with the dog. Excellent location right behind the cathedral
Read more
Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed for a week with our little dog in August and had a wonderful experience. It is hard to find a nice hotel that is pet friendly and the staff at the Saint-Suplice made us feel completely welcome. Our dog probably ate three bags of the dog treats that they gave us! The room was very comfortable, quiet, fully-equipped and spacious. The location cannot be beat as you are in the heart of the Old Port district and walking distance to tons of restaurants, bars, spas, shops and sights. It felt very safe as well when I was walking the dog alone early in the morning. You are also two blocks to the Metro which takes you anywhere you want to go in the city.
We recommend using the valet service for your car if you bring one. It is not really more expensive than parking on your own and it is WAY LESS of a pain in the butt in the tiny little streets in that area of town.
The service was fantastic all around. The concierges, front desk, valets and bellmen were all so kind and helpful. They made dinner reservations for us, responded quickly to housekeeping requests and always had our car ready when we called down ahead of time. Special thanks to the housekeepers who somehow were always able to clean our room during the couple of hours we took our "Dog in Room" sign off the door during the day! We would recommend this hotel to anyone, especially if they have a pet!
We recommend using the valet service for your car if you bring one. It is not really more expensive than parking on your own and it is WAY LESS of a pain in the butt in the tiny little streets in that area of town.
The service was fantastic all around. The concierges, front desk, valets and bellmen were all so kind and helpful. They made dinner reservations for us, responded quickly to housekeeping requests and always had our car ready when we called down ahead of time. Special thanks to the housekeepers who somehow were always able to clean our room during the couple of hours we took our "Dog in Room" sign off the door during the day! We would recommend this hotel to anyone, especially if they have a pet!
Read more
Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajae Saint-Sulpice Hôtel Montréal, Guest Services / Front Office at Hôtel Saint-sulpice
Responded Sep 15, 2022
Dear TripAdvisor user. We would like to thank you for your kind words, please be sure that your review make us proud of the service we give in Hotel Le Saint Sulpice, and encourage us to improve it and make every guest's stay memorable . Please allow us to welcome you again in the near future! Many Thanks, Rajae Front Desk Supervisor
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a nice hotel with very spacious rooms. Our room had lots of great touches including a pretty usable kitchenette (microwave, stovetop) and Nespresso machine. Also the location is excellent in close proximity to many great attractions. A stone’s throw from the science centre which my son loved. I saw two rooms and so can say in one the furniture was a bit worn, but in the other it was not.
Main reason for lower review was lack of good service when the deadbolt on our door did not work. My young son and I checked in late after a delayed train (about 10pm). Soon after we got to the room, I noticed the deadbolt wasn’t closing properly. Called front desk. They did quickly send someone to look at it. He spent about a half hour trying to fix it. To my mind, an effort should have been made right away to move us rather than make me wait for that long with a young child who needed to get to bed.
When the lock couldn’t be fixed, I called the front desk and was told that if the guy they sent couldn’t repair the lock, there would be no one else who could look at it until morning. It was only when I suggested moving rooms that the front desk even looked to see if there was another room available. There were rooms available (plenty, it appeared to me from an online search). A supervisor came up to move us. She wasn’t terribly apologetic and seemed to suggest that it would be alright to stay in the room even though the deadbolt didn’t work because some other parts of the lock mechanism were working (eg the security latch). As a woman travelling alone with a young child shouldn’t I just get to have a room where the whole lock works as it is supposed to??
Ultimately out final room was fine, but we experienced about an hour delay and had to move rooms. Honestly, I would have expected to be moved much more quickly (and not to have to ask for it). I would have expected some kind of apology for the inconvenience. And in most hotels of this rating, I would have expected some type of gesture for the inconvenience (like an upgrade or some type of complimentary food/drink). I got none of this. Indeed, I initially thought they had at least comped me a Diet Coke because I had asked the supervisor where I could get one, she told me the front desk, but before I could go down someone nicely brought me one to my room. But no, they charged me $2.50 for the Coke at check-out.
Overall, the hotel was fine but service was underwhelming.
Main reason for lower review was lack of good service when the deadbolt on our door did not work. My young son and I checked in late after a delayed train (about 10pm). Soon after we got to the room, I noticed the deadbolt wasn’t closing properly. Called front desk. They did quickly send someone to look at it. He spent about a half hour trying to fix it. To my mind, an effort should have been made right away to move us rather than make me wait for that long with a young child who needed to get to bed.
When the lock couldn’t be fixed, I called the front desk and was told that if the guy they sent couldn’t repair the lock, there would be no one else who could look at it until morning. It was only when I suggested moving rooms that the front desk even looked to see if there was another room available. There were rooms available (plenty, it appeared to me from an online search). A supervisor came up to move us. She wasn’t terribly apologetic and seemed to suggest that it would be alright to stay in the room even though the deadbolt didn’t work because some other parts of the lock mechanism were working (eg the security latch). As a woman travelling alone with a young child shouldn’t I just get to have a room where the whole lock works as it is supposed to??
Ultimately out final room was fine, but we experienced about an hour delay and had to move rooms. Honestly, I would have expected to be moved much more quickly (and not to have to ask for it). I would have expected some kind of apology for the inconvenience. And in most hotels of this rating, I would have expected some type of gesture for the inconvenience (like an upgrade or some type of complimentary food/drink). I got none of this. Indeed, I initially thought they had at least comped me a Diet Coke because I had asked the supervisor where I could get one, she told me the front desk, but before I could go down someone nicely brought me one to my room. But no, they charged me $2.50 for the Coke at check-out.
Overall, the hotel was fine but service was underwhelming.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel right in a perfect part of Old Montreal. Excellent, friendly and attentive staff. Even during Covid restrictions, the hotel staff were great at supplying us everything we needed, wiping down our vehicle when we called for it. Room was very comfortable and had everything required to make quick meals or use for dining in when we ordered.
Read more
Review collected in partnership with this hotel
Date of stay: May 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Réservations Saint-Sulpice Hôtel Montréal, Services aux clients/réception at Hôtel Saint-sulpice
Responded May 27, 2021
Dear Gayla G, Thank you for choosing the Saint-Sulpice while in Montreal. We really appreciate that you took the time to share about your positive experience. I am glad to hear that our staff was able to make you feel safe and comfortable depite this Covid situation. Kind regards, Lara Taddeo Operations Coordinator
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent four days over Christmas in a suite at this hotel, which is perfectly located in the "old city" of Montreal. It is steps from the Notre-Dame Basilica, which was beautifully decorated for Christmas. It also is steps away from many wonderful restaurants. The hotel was clean, the people were friendly, our room was wonderful and the service provided by staff and cleaning were excellent. I would highly recommend this hotel. As a family of four, we were very comfortable in our "mini" suite, which included a useable kitchenette, allowing us to eat some meals in our room (which was nice and amounted to some cost-savings).
Read more
Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The experience was wonderful the staff is gracious and welcoming. The front desk was accommodating and very helpful. It was a relaxing and fun weekend. The valet parking is well worth the expense because everything is close by and easily accessible.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My room on the 4th floor exceeded my expectations! I loved the privacy and quiet of the sleeping room, which was walled off from the rest of the suite. The bathroom was very upscale and included a lighted makeup mirror, which I always appreciate.
The kitchen was VERY well equipped, even including silverware and cooking pots.
All staff that I interacted with were kind and patient with my awkward French!
I enjoyed the takeaway breakfast of flaky croissant, fruit, cheese and sliced ham each morning.
I would definitely stay at the Saint Sulpice again!
The kitchen was VERY well equipped, even including silverware and cooking pots.
All staff that I interacted with were kind and patient with my awkward French!
I enjoyed the takeaway breakfast of flaky croissant, fruit, cheese and sliced ham each morning.
I would definitely stay at the Saint Sulpice again!
Read more
Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Réservations Saint-Sulpice Hôtel Montréal, Guest Services / Front Office at Hôtel Saint-sulpice
Responded Oct 26, 2021
Hello Natasha, Thank you so much for the great comment. Reviews like this make us happy and keep us motivated. I'll be sure to share this with the team. We look forward to welcoming you again. Best Regards, Ryan T
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The perfect stay! Concierge, Adrianne and Jennifer we so hopeful, finding us local spots to visit, getting us tickets and transportation to having the sofa bed turned down for our arrival, very professional and welcoming service. We found ourselves running late for the Notre Dame light show so we ate at the Hotel restaurant expecting subpar hotel food, not so! I had duck confit grilled cheese which was amazing, we also had the cheese and meat plate, so delicious and so much for the money, these were appetizers but so much food we did not eat dinner and we got to eat in front of the fireplace. The entire hotel was very clean, especially our room, kudos to housekeeping!
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
Room Tip: I happen to like city/street noises, but if you do not, ask for the rear/courtyard side of hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel St, Sulpice, located right in the heart of old Montreal is a wonderful location for seeing the attractions of the city and had good restaurants within easy walking distance. Our room was very ample with a lovely small balcony overlooking the garden courtyard from the sixth floor. Ideal. The room is so large it is actually a bit awkward, but still very attractive. We stayed three nights. When we first arrived the front desk explained that due to covid that regular housekeeping was optional but if we opted into the green program we could still get some clean towels. On the second day, I thought some minimal cleaning and towel change would be nice, but this was no longer on offer apparently. At times the front desk seemed rather unfriendly on the weekend we arrived, although they were very nice on checkout. In retrospect I would not have opted for no housekeeping if I had understood how it worked. Three days is too long to go without when you are in a hotel.
Read more
Date of stay: June 2022Trip type: Travelled with family
Room Tip: We made a reservation for parking and had no problem. The high floors on courtyard are lovely...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Réservations Saint-Sulpice Hôtel Montréal, Services aux clients/réception at Hôtel Saint-sulpice
Responded Jun 13, 2022
Dear TripAdvisor user, Thank you so much for the positive rating. We apologize about the confusion for the green program. We started this program to save our water consumption and chemichal products use. The full cleaning is not done during the stay, but we can always do a small refresh. Meaning you can ask for new towels and new toiletries or empty the trash as well. We apologize if the new towels weren't delivered as promised. I hope this explanation is more clear, and we thank you for telling us. That way, we will make sure to explain it better next time. We're looking forward to your next visit to the Saint-Sulpice Hotel! Sincerely, Anaïs-Front Desk Supervisor
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a very short walk although we took a cab there from our cruise ship because of our luggage. It’s a great location, just one block from the Notre Dame Basilica.and several excellent restaurants within easy walking distance.
Hmmm, I don’t know because we always search for a King bed. Our king was not two twins pushed together but they may have those. I think you’d have to ask directly. The location is excellent if it works for you. Just fyi, we had breakfasts at the Hotel Nelligan right around the corner ( restaurant is Nelli) . It was very charming and I just checked and they have rooms with two double beds- don’t know about pricing.
We had a queen size bed with a Murphy bed in the other room for our teenage grandkid. We didn't ask about twin beds. Sorry. Folks at the desk are easy to talk with, so just give them a call.
We stayed at the hotel in the third and fourth week of October, and we did not see any renovations.
Hello LauraJean,
Breakfast is generally not included in the room rate. The few exceptions are when you reserve a special package, such as the Absolute Wellness or the Epicurean Package. These package rates do include continental breakfast.
Please do not hesitate to contact us for further questions.
Alexandra B.
Rooms Division Manager
…
"Get doormen to arrange a taxi to the airport - taxis have a lane to avoid miles of traffic jam. Saves a lot of time."Read full review
…
PRICE RANGE
C$282 - C$487 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le saint-sulpice hotel montreal, le saint sulpice montreal
LOCATION
CanadaQuebecMontrealVieux-Montreal (Old Montreal) / Ville-Marie
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHôtel Saint-sulpice - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Hôtel Saint-sulpice
Which popular attractions are close to Hôtel Saint-sulpice?
Nearby attractions include Notre-Dame Basilica (0.1 km), Old Montreal (0.08 km), and Dubarry Furs (0.2 km).
What are some of the property amenities at Hôtel Saint-sulpice?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hôtel Saint-sulpice?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hôtel Saint-sulpice?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hôtel Saint-sulpice?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hôtel Saint-sulpice?
Conveniently located restaurants include Terrasse Sur l'Auberge, Perché, and Maggie Oakes.
Is Hôtel Saint-sulpice located near the city centre?
Yes, it is 0.6 km away from the centre of Montreal.
Are any cleaning services offered at Hôtel Saint-sulpice?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hôtel Saint-sulpice?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hôtel Saint-sulpice offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hôtel Saint-sulpice?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Japanese.