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Hotel Le St-James

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502 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Cumberland, Rhode Island
Reviewed 14 November 2016 via mobile

The room was luxurios. The hotel was clean and elegant. Great location and in a walking distance to all attractions and old Montreal. Coffee machines not available in the rooms, only at cost from the lobby restaurant.

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Helpful?
1Thank L1458PVdianac
LeStJames, Vice President Sales and Marketing at Hotel Le St-James, responded to this review

Dear L1458PVdianac, Thank you for taking the time to share your review on TripAdvisor. We are pleased to hear that you enjoyed your stay with us. We greatly appreciate your feedback regarding our rooms and the location of our hotel. We are in the process of installing Nexpresso machines in all our rooms. We look forward to welcoming you back...

New Jersey
Reviewed 11 November 2016 via mobile

I am one night in to my three night stay and I feel that I have to write my review already. This hotel is quite impressive. We were met by the concierge on arrival and he couldn't have been more accommodating. He was like a dart running around gathering our bags and taking care of our car parking. On check...

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Helpful?
Thank Jdula
LeStJames, Vice President Sales and Marketing at Hotel Le St-James, responded to this review

Dear Jdula, We are very touched by your review. We are pleased to hear that you received great service and that our facilities were to your liking. We will be sure to share your compliments with our concierge and the entire hotel team as we know they will be very pleased to hear how much you stay was enjoyed. We...

New York City, New York
Reviewed 30 October 2016 via mobile

Gorgeous architecture, great 👍🏼 service, food and drinks. Upon checking in we were upgraded two room catagories which is always a pleasant surprise. This hotel also has a great location as it's within walking 🚶 distance to many restaurants, sites etc. My only complaint is that the gym is too small and one treadmill was out of order.

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Helpful?
2Thank ramonknows
LeStJames, Vice President Sales and Marketing at Hotel Le St-James, responded to this review

Dear ramonknows , Thank you for sharing your kind review of your recent stay with us. We are happy you enjoyed the location and had a chance to walk around in Old Montréal. Hoping to see you in the near future. Best wishes, Elizabeth Glimenaki Vice President Sales and Marketing

Vancouver, Canada
Reviewed 26 October 2016

Tranquil; private. Attentive staff feel like family. Historical interiors blend old world charm with modern amenities. Large rooms, marble bathrooms. Slept like a baby; heavenly mattress. Inventive cuisine. Loved the cinq-a-sept and bar lounge. Flying in from Vancouver, lounge is perfect for client meetings. As a loyal client for over 10 years I love the walks around Old Montreal, only...

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Helpful?
Thank Alessandra B
LeStJames, Vice President Sales and Marketing at Hotel Le St-James, responded to this review

Dear Alessandra B, It is always a pleasure to receive such excellent feedback from our guests. We are very pleased to hear you have enjoyed your stay once again with us and we are so very grateful that you have been a loyal guest for the past 10 years. You are also part of our family. Kind regards, Elizabeth Glimenaki...

Tampa, Florida
Reviewed 23 October 2016

One of the worst hotels I've stayed at. Poor unfriendly service. Large room with un-matching furniture and carpet needing stretching. Bath shower light not working properly. Doorman and conceige service not up to par. Conceige was one of the worst with bad knowledge of area. Go to Ritz or Marriott and you will be much happier.

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1Thank kah50442
Spicewood, Texas
Reviewed 18 October 2016

The Hotel Le St-James was overpriced for the rooms, meals and drinks. We enjoyed the location and the staff was helpful but it felt too stuffy for our tastes. Our room was large and clean but the bed was not as comfortable as we had hoped. It's easy access to shopping and restaurants which was a plus.

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2Thank Number1green
Palo Alto, California
Reviewed 6 October 2016

We had a beautiful and comfortable room. What really impressed us was the professionalism of the concierge staff. My travel partner injured her eye and the concierge(Yanis I believe) walked us to a nearby clinic and spoke to the staff their in French. We were taken care of quickly and effectively. We also enjoyed the room service breakfast and the...

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Helpful?
1Thank MJ E
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear MJ E, Thank you so much for your very kind review and we hope to see you back in Montreal at the St-James in the near future. We will share your kind words with our team. Sincerely yours, Elizabeth Glimenaki VP Sales & Marketing

Montreal, Canada
Reviewed 3 October 2016 via mobile

On our anniversary we chose the St James Hotel given its reputation. Even before we arrived the trouble started brewing. My husband called the day before our arrival to reconfirm the time of our couples massage at the hotel spa only to find out that reservation did not exist even though he had made it several weeks prior. They called...

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Helpful?
3Thank Di_G0nz
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Di_G0nz, Thank you very much for taking the time to share this feedback. It is disheartening to learn that we did not live up to your expectations. We have addressed all of your issues with all the appropriate departments. We hope to have the pleasure to host you in the near future. Best regards, Elizabeth Glimenaki Vice President Sales...

Daytona Beach, FL
Reviewed 28 September 2016

Location, beautiful property, wonderful people...St James has it all! What a fabulous restored location, in the heart of old town. We have loved our art filled suite and would enjoy staying here again.

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Helpful?
Thank Daytonabeachguy
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Bonjour DaytonaBeachguy, Thank you so much for your very kind words. We are very pleased you enjoyed Old Montreal. Thank you once again and we hope to welcome you back soon. Best regards, Elizabeth Glimenaki Vice-President, Sales & Marketing

oakville
Reviewed 28 September 2016

From the moment I walk through the front door to the time I leave the Hotel Le St. James, I feel welcome and receive the best customer service of any hotel I have ever stayed in. There is always a reason to come back. I now have made this my number one choice for comfort, service, quality of food and...

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Helpful?
Thank alwayssunnyhere
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Alwayssunnyhere, Thank you for sharing this excellent review of your stay at Hotel Le St-James. Our team strive every day to give only the very best, personalised service – they will all be delighted to know that you found them to be very helpful and accommodating. Best wishes and see you back very soon, Elizabeth Glimenaki Vice- President, Sales...

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Staying in Quartier International

Neighbourhood Profile
Quartier International
Designed to connect and beautify unused space, today the Quartier International is like a transversal piece of modern art. The distinctive design flair is most apparent at its focal point, the Palais des Congres, a convention centre and retail space with a multi-coloured glass exterior and an equally bold interior motif. Outdoors too, the Quartier is friendly towards public art exhibits along its stylish, plotted city squares, with extra-wide sidewalks meant to encourage long strolls and shaded benches available for absorbing the atmosphere. Fresh air and promenades characterise the area, from the foliage of Victoria Square to the fountain of Place Jean-Paul Riopelle, while the restaurants along Rue Saint-Antonie Ouest and Metro stops modeled in the Parisian style give off European glamour.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more   less 

Additional Information about Hotel Le St-James

Address: 355 St-Jacques, Montreal, Quebec H2Y 1N9, Canada
Region: Canada > Quebec > Montreal > Quartier International
Price Range: $304 - $899 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Le St-James 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hotel Le St James
Le St James Hotel
Hotel Style:
#4 Romantic Hotel in Montreal
#7 Spa Hotel in Montreal
#21 Luxury Hotel in Montreal
#31 Business Hotel in Montreal
#35 Family Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le St-James staff and other travellers.
8 questions
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Questions? Get answers from Hotel Le St-James staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are excellent and very well appointed. They provide modern facilities in a heritage style building.”
 of 5 bubbles dougcF1826QN, 8 Feb 2017 | Read review
“I would recommend the higher floor rooms”
 of 5 bubbles adalbert3, 21 Jan 2017 | Read review
“all of the rooms are charming”
 of 5 bubbles LKH222, 6 Jan 2017 | Read review
“902 is lovely, quiet and has a splendid bath!!”
 of 5 bubbles JillbhVT, 19 Nov 2016 | Read review
“In Nov 2016, the front and side of the building is being restored. Ask to be away from this.”
 of 5 bubbles RchardPBB, 15 Nov 2016 | Read review
5 of 5