Hotel Arena Palace Montreal

Hotel Arena Palace Montreal

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Room & Suite (19)
Bathroom (6)

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About

3.0
#101 of 158 hotels in Montreal
3.0 of 5 bubbles
Location
1.6 of 5 bubbles
Cleanliness
1.8 of 5 bubbles
Service
1.7 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
1.0 of 5 stars
HOTEL STYLE
Budget
Languages Spoken
French
Property amenities
Free High Speed Internet (WiFi)
Wifi
Non-smoking hotel

Location

1553 St-Andre, Montreal, Quebec H2L 3T5 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Montreal Airports
St. Hubert Airport
11.4 km
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Berri-UQAM
4 minMontreal Metro
185Reviews1Q+A13Room tips
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Detailed Reviews
Pioneer263 wrote a review Jul 2006
burlington, ontario
2.0 of 5 bubbles
I stayed at hotel Eureka for the Canada day long weekend. When I called, the person said that the room would be $100 dollars a night and since there were three of us, the extra person would be $10 a night. So, the total cost for two nights should have been $220. Okay - so I make a reservation.

When I check in, the bill comes to $284.34...I ask why it's so high and am told that it's the extra person and the taxes. This was my mistake: I shrug and sign the credit card slip.

The bill seems way too high so I find out what the tax rate is: 17.5% - verified by a person at the Holiday Inn. So, the bill should only be $258.50. I point out the mistake while I'm checking out and am told that apparently the extra person is $20 each night! (accompanied by an official looking spreadsheet) Who would agree to pay $20 each night for an extra mattress on the floor??? Not me.

So bottom line is DON'T MAKE A RESERVATION - THE PRICE CHANGES BETWEEN THE PHONE AND THE FRONT DESK.

Apart from my main complaint about feeling ripped off by the hotel guy, you should also know that:
- the shower are extremely claustrophobic
- there are some stinky people staying in the hotel
- there's no AC and the ceiling fan does look like it's about to fall off and kill you
- the tv isn't broken - it just doesn't have cable so you get 2.5 channels in black and white
- the room was tiny
- parking cost $18 / night
- the floor of the closet in our room was totally gross - the tile was peeling and it was really dirty
- the towels are old and threadbare
- the blinds don't block out any morning sunlight (bring an eye mask)
- there's a LOT of street noise on Saturday nights (I slept fine with earplugs)

But on the plus side:
- the hotel is less than a block from a main subway station where three subway lines intersect
- it's a block from the gay village which feels super safe to walk in at night (as a woman, anyway)
- the hotel has character

So all in all, if you don't reserve and manage to negotiate a reasonable price upon arrival (speaking fluent french would help), it's not a bad place to stay. Just don't reserve in advance.
Read more
Date of stay: July 2006
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LaraM_15 wrote a review Jan 2012
Morristown, New Jersey
2.0 of 5 bubbles
I booked this "hotel" at the last minute for New Year's weekend. I was aware that it didn't get the best reviews, but I was cautiously optimistic. Anyway, it did meet my expectations.

The only positive thing I can say about Hotel Eureka is the location: it is close to the bus stop, to metro stops, Gay Village /St. Catherine St (2 blocks away). I did see a lot of homeless in the area, but I felt perfectly safe.

When I arrived a the "hotel," they made me pay in cash at check-in which I thought was very unprincipled (and wrote on Booking.com that they should include that information as well a quote the entire “hotel price” with tax included). I made them show me the room which was not “made up,” but they gave me a better one upstairs. The people at "reception" (aka a dutch door at the wall right near the front door) seemed nice enough, but spoke little English.

The hotel is old, falling apart, depressing (despite pathetic attempt for cheeriness with a peeling purple and yellow paint job and décor in the hallways) and has breakneck stairs (if you have problems with your knees or a lot of luggage, go elsewhere). The room I had was bare bones: bed, sink, mirror, bedside table, desk and TV. The sink and mirror were clean, but the cleanliness of rest of the room and the bed linens were questionable. Therefore, I slept on the comforter and the blanket I brought from home. Besides that, it took a good 20 minutes for the room to heat up (apparently, they had the heat off when people aren’t there) after I arrived and sometimes quite cold during the night. Best of all, there was only one working electric outlet in the entire room which the bedside table lamp was plugged into (this consisted of an extension cord that disappeared into a hole in the wall).

Now for the bathroom and showers: they were located down the hall in separate rooms, European style, but are a bit claustrophobic. I don’t mind this, but again, it wasn’t clear the last time they had been cleaned and two of them didn’t have working locks. I was very happy that I had brought my flip-flops for the shower (also, be sure to bring towels, they do not supply them). Finally, one of the shower and toilet rooms are only separated by a partial wall (a 2-3 inch gap from the ceiling). Therefore, if you are in the shower and another person is doing some business on the toilet, you can hear and smell everything. Worst of all, if you are in the shower and not aware of this “gap” between the two rooms, you might fear that someone is standing outside the shower curtain and is about to reenact the famous shower scene from Psycho with you staring as the victim.

Overall, I wasn't impressed by Hotel Eureka and would most likely gone elsewhere if it wasn't New Year's weekend. However, it was only for two days and didn't ruin my stay in Montreal which is a wonderful city.
Read more
Date of stay: December 2011
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Request to see a room before you hand over your cash.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
greg n wrote a review Aug 2013
Georgetown, Canada
4.0 of 5 bubbles
After taxes I payed 71 bucks for probably one of the best rooms in the house. It was on the top floor in the corner of the building facing the street with 2 nicely sized windows and a good view. It had its own bathroom and shower which was a huge plus, a queen size bed which was hard as a rock but still did the job, and a crappy tv with antenna connection which I didn't really care about because there was free wifi. Only complaint would be that it was really hot, no a/c, so I had to leave the windows open and if your not used to hearing downtown Montreal while your in bed it can be a challenge to sleep. Overall a good value for the price, next time I travel alone to montreal I will definitely come back, if I have company though I may look elsewhere, Just because of the small size of the rooms.
Read more
Date of stay: July 2013
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
emma decola wrote a review Feb 2020
1.0 of 5 bubbles
I am a college student, so the promise of a cheap hotel in downtown montreal sounded too good to be true! Reviews on numerous travel sites are okayish so I didnt expect a lot but I expected certain basic things that weren't delivered. Me and my group of friends drove up to canada from VT, so we had a car. Numerous hotel employees told us street parking is okay, so we parked on the street. We ended up with $156 in parking fines as we never tried to move the car because we had "free parking". As a US citizen I can't really contest this as I would have to appear in Canadian court and that is not possible at the moment for me. The hotel reeks of cigarettes, which is gross when you're promised a smoke free stay. The beds do not have fitted sheets, so you have to touch the absolutley filthy matresses. One of our matresses had a BLOOD stain on it (as pictured below), and a giant hole with metal sticking out of it. The blankets they give you have holes in them and do nothing to keep you warm. We luckily brought extras so we kept warm with those. Any time someone in my party went to use the bathroom, there was either no toilet paper, or the toilet was clogged. The worst part about this though was that our door DID NOT LOCK. As a group of five young females, we already felt very unsafe traveling alone. But our door not locking at night made us very concerned for our well being. We don't know if anyone went in the room while we were gone. We told hotel staff about this and they offered to "keep an eye on our room", then asked if we wanted to smoke weed with them. In reality there's no way they could have done that as the desk and our room were on different floors. The hotel does not provide you with basic things such as soap to wash your hands with, or towels. When we asked for towels (there were five of us) we were given one tiny bath towel. Our room had one functioning light bulb. Don't stay here, it's very much so not worth it. Pay an extra ten bucks to stay somewhere else this hotel was not worth the money we spent to stay there. Hotel staff are kinda nice i guess and its in a good location but those are the only pros and you can get those in numerous other places.
Read more
Date of stay: February 2020
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: chose a good room - don't stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy S wrote a review Feb 2024
Taber, Canada
1.0 of 5 bubbles
Do not believe the pictures online! No tv, fridge, microwave, no amenities (towels, soap, handtowels, facecloths, shampoo, etc). Our flight was delayed and we were going to be checking in slightly later than expected. We tried a couple times to phone the hotel to make sure that would be ok and both times dealt with someone who barely spoke English who seemed to agree it would be ok.
Upon arrival we had to ring the doorbell (which we found out later is normal everytime you get to the hotel, day or night), we were treated suspiciously, being asked for a deposit in cash (Would you like a reciept?" "Um, yes please?" lol after which they wrote the reciept in a flip receipt book). Narrow, steep stairways (which is fine,if you travel like us with just backpacks), but no apparent elevator for anyone of limited mobility.
Our room had a very murdery vibe, definitely painted over a million times. Seemed swept in obvious areas but do NOT look under the bed or in sketchier areas of the room!! Only a sink in our room (right beside the bed), with a rock hard bed and very thin pillows. We had to run to the Dollar Store down the street to grab any towels, toilet paper, soap, hand towels, shampoo, conditioner, etc. that we required for our stay.
The only toilets on the floor had locks from 1920 that maybe locked, maybe didn't and flooded almost every time you used them (don't flush!!). Also, be sure to bring your own toilet paper because almost everytime I went there was barely any on the roll with no extras, even though I frequently politely asked staff to check the supplies in the bathrooms. The showers (in the hallway....shared usage) were newly renovated and fine, but no towels or amenities provided. Most of the staff were very friendly....just not the experience we were expecting. If they called themselves a hostel, rather than a hotel, it would have clarified some of the experience.
Luckily we were there for a music festival and only spent about 4-6 hours in the room per night. Will definitely not book there again. See my pics for more clarity
Read more
Date of stay: May 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Don't be fooled by low prices.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
may3196 wrote a review Sep 2021
Kilkenny, Ireland
5.0 of 5 bubbles
Stayed here for a couple nights on a trip to Montreal. It was a very safe and enjoyable place to stay. The staff are super friendly also. If you’re looking for a cheap and cheerful spot this is the place to stay!
Read more
Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelbystarship wrote a review Nov 2010
Toronto, Canada
1.0 of 5 bubbles
I am going to tell you the story of my visit to the Hotel Eureka. Our odyssey begins one night in October, when some friends and I decided to go to Montreal for a weekend of partying and unwittingly delegated the task of booking our room to someone who is clearly an idiot for having booked this place.

We flew in via Porter (which, as an aside, is a fantastic experience) and caught a cab outside the airport. Our first hint that something might be awry was when the cab driver actually laughed at us when we told him where we were going.

To say that this hotel is a [--] would be an injustice; the area underneath the seat in an outhouse would provide far superior accommodations to this vermin-infested den of filth. Certainly, an outhouse [-] would be cleaner, more fragrant, more aesthetically pleasing, and safer than the Hotel Europa.

When we pulled up in front of the hotel, a man was actually peeing - in broad daylight - on the sidewalk in front of the main doors. We waited in the cab as he finished and staggered off down the street, then climbed out, grabbed our bags and headed inside.

There were two men standing in the "lobby" - if that term can be applied to the pathetic, decrepit pit of despair that is this hotel's entrance room. The first, an angry middle-aged middle eastern man, was screaming at a man whom I can only assume was homeless.

The middle-eastern man saw us, stopped yelling, handed the homeless man his lit cigarette and trudged off behind the makeshift "front desk". We assumed that he worked there, so we went over to check in.

After a ten minute fight over the price for the rooms (which he tried to raise by almost 50 percent, and wanted payment for both night in advance), we were handed a key to a room. My friends were sharing a room, and I was supposed to be on my own, but at that point I told him I was not taking a room at any price until I had seen it. Good decision, as it turned out.

The dingy interior of the hotel smelled right rotting fish, cigarette smoke and vomit. There was a used condom on the hallway carpet, and we heard people having very vocal sex through one of the room doors as we passed.

When we reached their room, the door was open. A mouse trap was sitting on the night table, next to a collection of beer bottles and a water glass filled with black water and cigarette butts.. The blankets were in a pile on the floor and judging from the smell, someone had clearly defecated in them.

Someone else - or maybe the same person - had also relieved themselves in the stained toilet, and forgot to flush. Even more strangely, this person also forgot to wipe. More condoms on the bathroom floor. Must have been one helluva night for the mystery guest...

We heard yelling from the room next to us, and something thud against the wall.

We did not stay. We did not care about getting our money back. We did the only sensible thing: carefully, without touching anything with bare skin, we got the hell out of there.

NEVER EVER STAY HERE. It would be better to just be a homeless person for the duration of your stay in Montreal. Seriously. Find a park bench and sleep on it; you will be safer and more comfortable and at less risk of catching some weird illness.

P.S. I only gave it 1 star because I didn't know if I could give zero. I would give it negative a thousand if I could.
Read more
Date of stay: October 2010
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ethanm1011 wrote a review Jul 2011
Albany, New York
1.0 of 5 bubbles
A few friends and I decided to get away last weekend and headed up to Montreal for a weekend full of drinking and hopefully relaxation. As college students, we aren't too particular about the quality of our hotels, which lead us to a one night stay in this Twenty-First Century tenement. First off, don't let the indication that this hotel is "downtown" deceive you. The hotel is located in the Latin Quarter and is AT LEAST a 30 minute walk from anywhere that you want to go in Montreal. When we arrived outside, we recognized that the area was far from ideal, but we were still optimistic. We entered through the front door and found ourselves seemingly trapped in a small room, enveloped by bars that were probably stolen from an old prison and nailed to the walls, where we were greeted by the man who was presumably the owner. Our encounter with this unmistakably shady individual was a much less than auspicious beginning to our stay. If you think you're going to get a rate that even remotely resembles the rates listed on the internet, think again; we paid $135 for a room with one double bed and two "mattresses" (actually two small, filthy pieces of textile from 1973 sewn together and stuffed with a centimetre of cotton). In addition to this, the guy asked me for $5 when i requested the WIFI password. I'm not sure he decided on either of these rates until we reached the window. The smell of the hallway (and rooms alike), which was similar to that of a dead animal smoking a cigarette, was amplified by the stifling heat that kept us awake all night (though the stench of our sweat did mitigate the smell a bit). The shared downstairs bathroom was comprised of nothing but an ineffective, barely usable lock and a toilet over which a small window conspicously sat despite being completely painted over with the same paint that was used to paint the rest of the diminutive bathroom around the time of the Watergate scandal. The only slight positive of the entire experience was that the shower, though on a different floor and shared, was relatively new (by relatively I mean that it was the only part of the hotel that's been rennovated since the fall of the Soviet Union). Needless to say, we booked a new hotel the following morning after we all combined for about three hours of sleep. The next hotel was considerably cheaper, cleaner, and the staff was much more congenial.
Read more
Date of stay: July 2011
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: During the Summer, I strongly suggest you check out the Residences Universitaires UQAM. In the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tropicalvagabond wrote a review Jan 2010
phnom penh
1.0 of 5 bubbles
you know its going to be bad when the manager tells you NO REFUND as soon as he gets the cash in hand, but then it gets worse. all night a steady stream of drug addicts and prostitutes stumble through the narrow hallways, have sex in the shared shower and fight over change in the rooms. though the manager says they only RENT ROOMS BY THE HOUR on the first floor the addicts and sex workers seem to have the run of the place.

You got to wonder why the provincial tourism agency allows this place to use its logo and name to promote itself. STAY CLEAR or you will regret visiting Montreal
Read more
Date of stay: December 2009
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UmbrellaRed wrote a review Jul 2009
australia
1.0 of 5 bubbles
Ok, this is being written from the actual hotel! I felt so disgusted at the place that I have wasted no time in reviewing it. Our basic one bed room = exactly that - smells, no tv, no towels, no lamp ( just one shady twist on-off light in ceiling) there is soap thankfully, but the horrible washroom down the hall is out of toilet paper and dirty and gross. Upstairs is a small and offputting shared shower, have not committed to experiencing it yet. There are shady people going down the narrow hallway constantly, they are loud and definantly up to no good. Families with noisy rude kids seem to live here too. Not a secure room as the window does not lock and it faces the street, just about head height at street level.

Stay far, far away from this dirty, dodgy, stained floor hotel!
Wish we read the reviews before we booked - wont make that mistake again!
Read more
Date of stay: July 2009
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Said M
montreal
Free public parking available nearby in the street depending on availability. Or Private parking is possible on site and costs From CAD 10.00 24H. thanks Un Parking privé est disponible sur place au tarif á partir de 10.00CAD pour 24H. Un Parking gratuit et public disponible a proximité dans la rue selon la disponibilités. Merci
Mandy S wrote a tip Feb 2024
Taber, Canada3 contributions1 helpful vote
1.0 of 5 bubbles
"Don't be fooled by low prices. "
Read full review
emma decola wrote a tip Feb 2020
2 contributions2 helpful votes
1.0 of 5 bubbles
"chose a good room - don't stay here"
Read full review
James wrote a tip Jun 2019
1 contribution
5.0 of 5 bubbles
"Ask the front desk!"
Read full review
Giancarlo Oliveira wrote a tip Aug 2018
Sao Paulo, SP4 contributions
1.0 of 5 bubbles
"just based on the room I got, I dont think there are good rooms"
Read full review
aquas0ul wrote a tip Feb 2018
Montreal, Canada5 contributions4 helpful votes
5.0 of 5 bubbles
"A true bargain in the heart of Montreal"
Read full review
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PRICE RANGE
C$103 - C$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eureka hotel montreal
FORMERLY KNOWN AS
Hotel Eureka
LOCATION
CanadaQuebecMontrealThe Village (Gay Village) / Ville-Marie
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Arena Palace Montreal - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Arena Palace Montreal
Which popular attractions are close to Hotel Arena Palace Montreal?
Nearby attractions include Rage: Axe Throwing (0.2 km), Bistro a Jojo (0.4 km), and Cabaret Mado (0.2 km).
What are some restaurants close to Hotel Arena Palace Montreal?
Conveniently located restaurants include O'Thym, Le Mousso, and Juliette et Chocolat.
Are there any historical sites close to Hotel Arena Palace Montreal?
Many travellers enjoy visiting Notre-Dame-de-Bon-Secours Chapel (1.0 km), Lieu Historique National du Canal-de-Lachine (2.0 km), and Chateau Ramezay Historic Site and Museum of Montreal (1.1 km).
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