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Novotel Montreal Aeroport

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Novotel Montreal Aeroport
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461 Reviews from our TripAdvisor Community

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Showing 297: English reviews
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Reviewed 4 days ago NEWvia mobile

We weren't able to park our Toyota Highlander at the hotel because they said it would get stolen and there insurance wouldn't cover it! The restaurant was overpriced and the food was less than part. Some of our meals came out 10 minutes after others. Beware.

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Helpful?
Thank Mark C
Reviewed 2 weeks ago via mobile

I've been going for years to the Novotel whenever I'm in town to visit family or business. I would always recommend to friends , clients and work associates. past few visits i noticed a drop in cleanliness. Last visit was the final time. Service is good but the cleaning peoole must go. They gave me 3 different rooms . 1....

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Helpful?
Thank 斯 蒂
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Montreal Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Reviewed 2 weeks ago via mobile

This was a cheap option for a night's stay near the West Island. The goods: check in was efficient and easy. Bed was comfortable. Free parking. Check out was easy. The not so good: we were given a handicap room but did not request one. Shortly after we had our room, a staff member entered our room unexpectedly and unannounced...

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Helpful?
Thank domhnall_kaps
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Montreal Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Brookfield, Vermont
Reviewed 2 weeks ago

I drove up from Vermont to take my daughter to the airport for an early flight and stayed at Novotel Montreal Aeroport for the first time. I found the staff very friendly, the room very comfortable and very clean, and the breakfast offered may options. We arrived late so rather than eat in the restaurant we ordered room service, and...

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Helpful?
Thank Isabella3890
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Ottawa, Canada
Reviewed 21 March 2017

Ok ... the hotel was ok ... modernly renovated and had parking and a shuttle to the airport. Unfortunately, they didn't have the room we had booked (a suite) and we had to argue with them to get a space on the shuttle. Seems the shuttle only goes every hour and the one we needed was the first one in...

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Helpful?
Thank Jon W
Gatineau (secteur Hull)
Reviewed 20 March 2017

Novotel is one minute off Highway 40. Friendly people at the desk. Room very comfortable with amenities. There's a great restaurant on the premises. Nice pool with jacuzzi & gym Free parking. Free shuttle to the airport. GREAT PLACE TO STAY!

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Helpful?
Thank Pierlou
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Ottawa, Ontario
Reviewed 20 March 2017

This Novotel is clean, modern and spacious. Once again, we found the staff consistently helpful and friendly. This hotel is a good place to leave your vehicle while you are away. You can take a shuttle to and from the airport.

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Helpful?
Thank nextportofcall
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Cardiff, United Kingdom
Reviewed 20 March 2017

The free shuttle to and from the airport (which you need to phone for on arrival) is a real plus for this hotel, especially as it takes only ten minutes to transfer. The accommodation is clean and of good quality, with good sized rooms. The buffet style breakfast (available from early till 10 am) is excellent, as was the service...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Peter T
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Halifax, Canada
Reviewed 19 March 2017

I was arriving LATE on a long flight with a 5 year old. Have friends in the city and great regaulr go-to hotels as well, but figured an airport hotel would be great and easy. Novotel looked nice on paper, and was expensive but not terribly so. Turned out to be frustrating in so many ways, let me list some...

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Helpful?
Thank sir-hilary
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

Thank you very much for taking the time to share your comments regarding your stay at the Novotel Montreal Aeroport. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Our relationship with our guests is...

Augusta, Maine
Reviewed 18 March 2017

The hotel and restaurant were acceptable. Reception staff were exceptional in finding transportation to the airport when the hotel shuttle van broke down during a blizzard. The only negative comment was the amount of time it took to get the parking lot plowed for the first time (0930) and then the plow only made one swipe through the lot, leaving...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank johnjC4005CN
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Montreal is located in the heart of the Montreal Technoparc, just 10 minutes from Pierre E. Trudeau International Airport and 15 minutes from the city centre. The hotel offers 120 superbly decorated standard and executive rooms with 1 king size bed or 2 queen beds. All rooms feature a plasma screen television, wireless high speed internet access, a bar fridge and a safe. The hotel also offers room service, an indoor swimming pool, a gym, a bar, a restaurant and seven meeting rooms. ... more   less 

Additional Information about Novotel Montreal Aeroport

Address: 2599 Boulevard Alfred Nobel, Montreal, Quebec H4S 2G1, Canada
Region: Canada > Quebec > Montreal
Price Range: $146 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Montreal Aeroport 4*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Orbitz, Priceline, Hotels.com, Hotwire, Travelocity, Booking.com, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Novotel Montreal Aeroport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Montreal Aeroport Hotel Montreal
Novotel Saint Laurent
Novotel Hotel Saint Laurent
Novotel Montreal Airport
Saint Laurent Novotel
Hotel Style:
#33 Luxury Hotel in Montreal
#47 Family Hotel in Montreal
#48 Business Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Montreal Aeroport staff and other travellers.
6 questions
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Hillsboro, Kansas
10 months ago
Chicago, Illinois
over a year ago
Pennsylvania
over a year ago

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Questions? Get answers from Novotel Montreal Aeroport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We faced the front and it was very quiet.”
811colinr, 10 Sep 2016 | Read review
“Make sure you get a room with AC as you cannot open the windows so it's room will rise in temperature hotter than outside ”
jay155019, 12 Aug 2016 | Read review
“Nice breakfast”
truballer, 11 Jun 2016 | Read review
“It's too far from everything. Including the airport.”
nwilliams191, 25 May 2016 | Read review
“two queen beds with sofabed”
torontocaroline, 23 Sep 2015 | Read review
5 of 5