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Novotel Montreal Aeroport

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Traveller (121)
Room & Suite (48)
Dining (21)
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Overview
  • Excellent31%
  • Very good44%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 11Jun. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (550)
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All reviewsclose to the airportwest islandshuttle servicefree shuttleairport hotelfront desk staffgreat hotelan overnight stayminute drivebusiness travelerstayed for one nightother hotelsbuffet breakfastbusiness tripshort stayconvenient locationrooms are large
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141 - 145 of 356 reviews
Reviewed September 9, 2015

Room stinked, AC was not working, Privacy door lock didn't work, a few bulbs were not working. Called the front desk and the lady kept on saying that I should give it a few more minutes for room to cool down without listening to me...More

1  Thank aggarwal_prashant
Response from Novotel_Montreal, Manager at Novotel Montreal AeroportResponded September 16, 2015

Thank you very much for taking the time to share your comments regarding your sta at The Novotel Montreal Airort. Exceptional service is whta we strive for,therefore your feedback is extremely important as it helps us to continualy improve our sevice . Please allow me...More

Reviewed September 8, 2015 via mobile

I chose this hotel to spend the night to break up a long drive home from Maine to Michigan. The hotel was very clean, room was pretty, very contemporary and stylish. Check in was late, about 10:30 pm, very smooth. We all had a good...More

1  Thank evelynsgirl1007
Response from Novotel_Montreal, Manager at Novotel Montreal AeroportResponded September 9, 2015

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of...More

Reviewed September 7, 2015

Upon arrival, checking in was a breeze, after getting my keys I went back for my suitcase and dog. The receptionist noticed this and flagged me down quite angrily, forced me to sign an aditional form for extra incidentals and was talked down due to...More

2  Thank micray2015
Response from Novotel_Montreal, Manager at Novotel Montreal AeroportResponded September 16, 2015

Thank you very much for taking the time to share your comments regarding your sta at The Novotel Montreal Airort. Exceptional service is whta we strive for,therefore your feedback is extremely important as it helps us to continualy improve our sevice . Please allow me...More

Reviewed August 31, 2015

The staff are top notch, speaking in both french and English. They went out of their way to accommodate guests. The hotel itself is very clean with all the amenities needed for a comfortable stay. Free shuttle to the airport. Breakfast buffet was convenient. Beds...More

1  Thank Con N
Response from Novotel_Montreal, Front Office Manager at Novotel Montreal AeroportResponded September 2, 2015

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of...More

An Accor traveller
33
Reviewed August 24, 2015

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Review collected in partnership with Accorhotels.com
Response from Novotel_Montreal, Front Office Manager at Novotel Montreal AeroportResponded August 25, 2015

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About
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$129 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Montreal
#34 Luxury Hotel in Montreal
#34 Family Hotel in Montreal
#48 Business Hotel in Montreal
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$129 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Montreal
#34 Luxury Hotel in Montreal
#34 Family Hotel in Montreal
#48 Business Hotel in Montreal
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (121)
Room & Suite (48)
Dining (21)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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batman-n-robin
April 5, 2018|
AnswerShow all 2 answers
Response from Islandhopper365 | Reviewed this property |
Shuttle runs only to and from the airport.
0
Votes
Frenchval100
October 9, 2017|
AnswerShow all 3 answers
Response from faijason | Reviewed this property |
Drive is just under 15 mins with no traffic. If you need shuttle, contact them in advance for arrangement.
0
Votes
gkrumgalz
June 8, 2016|
Answer
Response from YaleHJ | Reviewed this property |
Some rooms have sofa beds and you can get cribs, but I don't know about roll away beds. They have so many services I would be surprised if they didn't.
0
Votes
Room Tips
"Read the room descriptions on the booking page to see what you will really get."
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"Upper floors and those away from the entrance are farther from the evening noise from the busy bar and event..."
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"Good airport location"
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"Ask for a room that does not face highway 20, as that may be quieter."
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