Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This is only our second time staying at this hotel. The first one was ages ago because Marriot hotels are expensive in the Montreal airport area. This time, because of COVID the price of Marriot Hotels have dropped probably because of the low demand for travel.
This is our sixth trip and probably the last trip to Montreal this year. We opted to stay in Residence Inn because it has kitchen and cooking facilities that we can use if we don't want to order food delivery or take out.
Quebec and for that matter Montreal is a hot spot for COVID infections so there are no dine in and the hotel has also closed its restaurant and dining area.
The room that was given to us was like a mini studio apartment that has a large Queen size bed, a sofa bed, a kitchen and small dining nook and an average size bathroom.
It is near a mall including an IKEA and several restaurants. It surely is a home away from home because we were able to cook our meals in the room using the fully stocked kitchen.
Read more
Date of stay: November 2020
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I used mostly 90% of the Hotels around Montreal airport during the years. I was sent to this property because another hotel made a mistake in my reservation and they were s/out. I big mistake happened at check-in at 9pm with my rates, but the customer service was amazing in resolving the issue by 9am next morning. Rooms are really spacious, very clean and kitchen is amazing with many amenities. Breakfast was done in Covid mode, a person will take your choice and put them in a box to go, choice was excellent and food was really good, specially the croissants. Very big Parking. Excellent location for shopping if you have time, Ikea just in front Mall about 3 mn drive from hotel. This is going to be my first hotel of choice in Montreal airport area in the future.
Read more
Date of stay: January 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Oliveira, Other at Residence Inn Montreal Airport
Responded Jan 26, 2022
Dear Adel, We thank you for sharing your experience with us, once again we apologize for the confusion upon check in, but we are happy to hear that you enjoyed your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team. Sincerely, Ana Oliveira
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great experience at this hotel. Opted for the one-bedroom apartment. Great choice. My wife had to work one day remotely while we were in town, so I was able to stay in the other room and we didn't disturb each other. Room was well appointed, clean and comfortable. Close to the airport, but was reasonably soundproof, even though we were very close to a flight path. The ladies serving the full hot breakfast were super helpful. So was the gentleman checking me in late at night - he recognized my silver status and immediately offered me a late checkout. Combine all this with the fact that the hotel is close to all the places I need to go to when I am in town, and this is my new go-to when I need to get a hotel in Montreal.
Read more
Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Oliveira, Other at Residence Inn Montreal Airport
Responded Jan 26, 2022
Dear Paul S, We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team. Sincerely, Ana Oliveira
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here January 28/20 prior to vacation in the south, for which I wrote a good review. Upon returning from our vacation February 8/20 we were staying the night again. I called the hotel from the airport at 7:30 p.m. to ask for a pick up. First the gentleman had a little difficulty finding my reservation. Once he did, I was told to 'hold on', he came back saying it would be 30 minutes, and he hung up on me! Ok, I guess we just missed the shuttle. At 8:15 p.m., and after a few other hotel shuttles coming around for the 2nd time, I called again. I was told to 'hang on', he comes back and says the shuttle would be there in 10 minutes; he got stuck, and he hangs up on me again! Not a thank you, good buy ...nothing. Now it had snowed significantly, but other shuttles (of the same route) had no issues. So, after traveling all day, we waited 65 minutes for the hotel shuttle to come get us (and other customers). When we stayed prior to our vacation, we had to pay for a taxi because the hotel shuttle didn't start until 4:30 a.m. Our flight was at 6:45 a.m., and we did not have access to the inclusive breakfast either which started at 6-6:30 (but we knew we wouldn't). The wonderful gentleman at the front desk that evening (around 5 p.m.), offered us a higher floor room. Very disappointed in front desk 'attitude' this time around. After waiting so long, no offer of go have a drink in the bar on us, or anything. Here's your key, breakfast starts at 6-6:30 a.m. We thoroughly enjoyed the breakfast. Coffee, hot chocolate, juice, cereal, hot eggs, make your own waffles, toast, muffins, fresh fruit, yogurt, make a fajita ....fantastic. Friendly staff, too! So, we enjoyed the beautiful, comfortable, clean, fully equipped rooms with kitchens, the breakfast, but not the extensive wait on the shuttle, or the front desk staff that night. All that being said, I would still stay here again.
Read more
Date of stay: February 2020
Value
Cleanliness
Service
Room Tip:Â Hotel is pretty quiet. Children of the guests running halls isn't acceptable. Some parents...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana O, Manager at Residence Inn Montreal Airport
Responded Feb 18, 2020
Dear guest, Thank you for staying with us and sharing a review. I understand that your stay the 2nd time around was not all you hoped it to be. Please send me your email at agm.ri@mmtla,ca so I can respond directly to you after I've had the opportunity to further investigate your concerns. Thank you again for sharing your comments. We are committed to providing exceptional guest experience. Regards, Ana Oliveira
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk is often unstaffed. Rooms are quite small, enough that you can barely walk around the queen bed and can't walk around the unfolded sofa bed. You'll likely find there's no place to put your luggage while you're there. Internet is fine. Indoor pool heavy with chlorine and not heated that I could tell. Washer/dryer onsite but $4 in coins each use. TVs don't have Chromecast. Sofa bed is cheap foam and soggy. Daily room service stops early so if you don't get your room done in the morning you probably can't get new towels etc. No ice machines. Free parking. Four electric charging outlets (two Tesla) by Courtyard next door. No daily water offered. Breakfast closes at 9am which we though was really early given we're from California. Onsite ATM was out of service. Parking is easy/free. Not near ANYTHING but an easy exit off the 40.
Read more
Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vicki Houle, Guest Services / Front Office at Residence Inn Montreal Airport
I paid a premium to leave my vehicle at this place as it was a secured spot fenced in lit up with security cameras. I installed a steering wheel club as an extra precaution. According to my ford app the trucks security system was disabled around 4pm in the afternoon. I was parked 40ft from the main entrance front doors. Somebody came in the secured area in full day light disabled the security system cut the steering wheel club and got through the security gate without anyone noticing? Apparently this happens all the time from that lot. Hmmmmm! Marriott should look into it, unless they already know about it, The rest of the staff is very helpful
Read more
Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Don’t stay here as a park and fly, unless you have an old minivan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Oliveira, Other at Residence Inn Montreal Airport
Responded Mar 7, 2023
Dear Mike D, Thank you for taking the time to share your comments with us. I am truly sorry about the incident with your car, and I can understand your dissatisfaction and frustration. We do all we can to avoid incidents as such, adding the closed fence and barriers as you mentioned, along with security cameras and hotel overnight security rounds done daily in hopes to avoid these types of incidents. Thank you again for sharing your feedback Sincerely, Ana
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Forget about this place if your flight leaves before 7am The earliest shuttle is at 4. So international flight that leave at 6:00 don’t work. You have to book a taxi Restaurant is understaffed and super slow which is not what you want after day of traveling. It was a 3 hour wait to get food. Truly underwhelming.
Read more
Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Oliveira, Other at Residence Inn Montreal Airport
2 night visit (2 adults and 2 children aged 2 and 4). Renovated rooms including convenient layout with pullout sofa bed and bedroom. In room amenities include fridge, microwave, stovetop, sink, dishwasher, and cutlery and cooking utensils. So helpful for a family :)
Pool is warm (kids went in no problem and spent lots of time). Hot tub as well.
Friendly staff, clean throughout, very close to airport. No issues to report. See images!
Read more
Date of stay: December 2023Trip type: Travelled with family
Room Tip:Â On site parking available
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Oliveira, Other at Residence Inn Montreal Airport
Responded Mar 21, 2024
Dear Guest, We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team. Sincerely, Ana Oliveira
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at this hotel several times in the past. It has always been and still is very clean, with very polite and helpful front desk staff, and an excellent breakfast which is a cut above most RI’s. ( we have stayed at over 30 RI’s). I requested that housekeeping bring up a few items in the early evening and the person came within five minutes. Now, the big question and conundrum: The hotel had a major renovation about a year ago. The rooms are lovely and modern. BUT, the dressers and living room furniture unit with drawers disappeared. The only place to put clothes is in four drawers in the closet. As well, the storage unit below the bathroom sink was removed so all toiletries have to be put on the small counter beside the sink. We stayed in a one bedroom. If you are here for a night or two, this would be fine, but if you stay for longer periods like we do , aside from the few storage drawers in the closet, you would live out of your suitcase which is far from convenient. In summary: a wonderful , modern, staffed well hotel but we would never stay in anl extended stay hotel like a RI without dressers if we were staying for longer than a few days.
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed at the Residence Inn by Marriott Montreal Airport many times, and t is now better than ever after an attractive renovation.
Its location could not be better, with quick and easy vehicular access to the airport and to midtown and downtown Montreal, and movie theatres, restaurants and extensive shopping a short walk away.
The always-excellent staff, from the prompt and friendly airport shuttle driver, to the restaurant staff ladies whose friendly and personal attention have always made dining at the breakfast buffet a pleasure, to the super-friendly and accommodating Sebastian and every member of the front desk staff, all made this stay a particularly pleasant and memorable experience for me.
Thanks!
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Oliveira, Other at Residence Inn Montreal Airport
Responded Mar 21, 2024
Dear Guest, We thank you for sharing your experience with us, and are happy to hear about your stay at the Marriott Residence Inn Montreal Airport Hotel. We take great pride in all of our guests experiences, I will make sure to share your comments with the team. Sincerely, Ana Oliveira
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello TomaV34,
If you have an early arrival flight then it is best to book arrival the night before and add a note on the reservation. Early check in is not guarantee.
Let me know if you have further questions, it will be a pleasure to assist you
I stayed there 6.5 weeks. There's a modern, well-lit laundry room in the basement, near the swimming pool.
Wash: $3 CAD, dry: $3 CAD. At the front desk they'll make change for the machines and sell you correct-size detergent and drier sheets.
Unfortunately we do not have car rental services at the hotel but you can rent one at the airport and use our shuttle to take you to and from the airport
There are more places to choose from in the Montreal area.
PRICE RANGE
C$264 - C$316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott residence inn montreal airport hotel montreal, marriott montreal, residence inn montreal airport, montreal residence inn, montreal marriott
LOCATION
CanadaQuebecMontrealSaint-Laurent
NUMBER OF ROOMS
169
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
