est un nouvel hôtel de tendance ZEN INTERNATIONAL vous offrant 122 chambres et suites d’un grand confort et d’une insonorisation supérieure dans un délicieux design de style New Yorkais. Que ce soit par affaire, la détente ou le loisir, vous pourrez vivre un moment magique. Profitez de nos installations tel que la piscine, notre salle d’exercice ou une de nos salles de réunion. Savourez un petit déjeuner continental santé style buffet tout à fait gratuitement et venez respirer la joie de vivre!
***Dans une environnement entièrement sans fumée****
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French
Location
5100 Boulevard des Galeries, Quebec City, Quebec G2K 2M1 Canada
Grand Hôtel Times
422 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
1) Room is small and dark but clean and comfortable. There was NO coffee machine in the room. We got joining rooms which was super great! The rooms are so hot we needed to put a/c. Was not a big issue.
2) Pool was out of service despite having called to confirm it would be operational.
3) Breakfast was part of our package, it included boiled eggs, toast, bagel, cereal, creton, with coffee, tea, and juice. It was perfectly fine for our group.
4) Customer service was fantastic. Everyone was really nice and helpful.
5) Lobby is great. We hung out with the kids and it was very accompanying.
6) There is a huge mall with rides for kids of different ages across the street. Aquarium is under 15 minutes away.
I'd definitely stay again.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Room with plenty of moisture in the windows, it’s cheap and it’s worth it. Hot pool ok but lacks cleaning and maintenance, the canvas is all pleated in the bottom. Clean but very dark room at least the 519. I'm not sure I'm coming back.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed there 2 nights, and no cleaning!! so to have cleaning you have to ask at the reception otherwise they do not. they should warn us at the reception at check-in that if we want cleaning we have to call!!! I had never seen this. l hotel is beautiful but not too ambience. even if it is registered 4km from old Quebec , it is 30 minutes by car because you have to cross a bridge!!! that is not cool
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is currently undergoing major renovations. My room was on the 4th floor right next to rooms being renovated and above all just below a real big construction site where machinery and workers were making a terrible noise. I was not informed of this situation before or even upon my arrival and I, despite myself, experienced all the inconveniences of this situation without even reasonable compensation from the hotel. As apologies, they told me that it was a corporate reservation so they considered that I was getting up at dawn and that I would not enjoy my stay. Very disappointed with this visit, I do not recommend this entire hotel
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel under construction, yes!, but at least report it when booking. This hotel is probably not run by the right person who visibly lacks know-how and, above all, solid hotel training. We rented for 12 nights, a suite and no welcome tray in the room, no cleaning announced for the duration of the stay, (what do we do with the waste for example?), and above all a breakfast below all . Breads in cellophane, plastic cutlery, paper cups for coffee and a variety worthy of the peak hours of dietary restrictions. I will pass on the defective elements in the rooms. So, currently and if nothing changes quickly, hotel to avoid.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Regardez les avis autres que sur Booking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worst stay and service I ever had in hotel. Everything is good until you see or use what matters the most. Not clean, rooms are tiny, beds are not comfortable and no fans in the bathrooms. Decoration is from the 90s, dark and poor maintenance. 1 Elevator in the hotel and was not working for a whole day when the room was at the 4th floor. Indoor pool not heated because of missing parts. Breakfast is a joke and good luck to find a seat. Overall the hotel is very noisy. Charged for extra fees for the ‘baby park’ something that never been told about while booking or mentioned in the confirmation, I don’t recall I saw such a fees in any other hotel. On top of that very unprofessional staff, to be precise, the head of the reception, a lady who does mostly everything, was very not nice. Advice: review the amount the hotel withdrawals after checkin because I was charged a higher rate and they had to fix it. Actually my true advice: avoid this hotel if you can
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is beautiful. The pillows are fluffy and the room is very clean. It’s really well located near the highway and bus line. It’s within walking distance to a mall, a liquor store and a Walmart. Staff are wonderful to deal with. Within a 10 minute drive from downtown Quebec City.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer service is fast and courteous. We arrived a little earlier than check-in time, but they still let us have the room at no extra cost
Good value for money. Lunch included.
I totally recommend this hotel.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mattress too soft , cigarette smell but otherwise nice Inn good coffee basic but decent lunch. Great parking well located too. Swimming pool without spa or fla-fla, it's pretty basic. Beautiful decor beautiful Lobby Soundproofing correct. Medium range
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very disappointed with my stay. I was part of a group of about 15, we were not informed that the hotel was under renovation. Rooms are functional but dark. Staff uninterested in guest experience. People ( not from our group)had wine in the lobby in the evening, left their glasses and empty bottle, not picked up by staff for a long while. Breakfast was on the sad side of things. Location is good, near shopping mall and lobby is nice. You can do much better for your money, I recommend you go elsewhere.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Hotel currently under renovation, dusty and noisy as of May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We call this type of room, Grand Comfort Room with 2 Queen beds. All our rooms have refrigerator but not all of them have a microwave. Please you need to specify for the microwave when you will reserve your room. You can call our toll free number at 1-888-902-5555 and it will be a pleasure for us to assist you with your reservation!
Have a great day!
Nous pouvons accommoder votre famille dans 2 chambres communicantes puisqu'il n'y a pas assez d'espace pour mettre 2 lits pliants dans une chambre avec 1 lit Queen.
There are more places to choose from in the Quebec City area.
PRICE RANGE
C$158 - C$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel grand times
LOCATION
CanadaQuebecQuebec CityNeufchatel Est - Lebourgneuf
NUMBER OF ROOMS
170
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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