Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
3145 Avenue Des Hotels, Quebec City, Quebec G1W 3Z7 Canada
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Room & Suite (128)
Dining (26)
About
#33 of 104 hotels in Quebec City
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Currency exchange
Car park
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Iron
Microwave
Refrigerator
Flatscreen TV
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French
Location
57Somewhat walkable
Grade: 57 out of 100
19Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
3145 Avenue Des Hotels, Quebec City, Quebec G1W 3Z7 Canada
Getting there
Rental CarsSee all Quebec City car hire
820Reviews20Q+A93Room tips
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Extremely bad soundproofing. You will feel like sleeping outside on the highway….. while hearing your neighbors talking or walking on your ceiling. Just not worthy of you patronage. Staff was nice but you normally go to an hotel to sleep. This one is too noisy unless you don’t mind wearing earplugs! Maybe you want to feel like sleeping in an airplane… then that will be just fine.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded 4 weeks ago
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We are a little surprised by them, considering you never mentioned any of this to the front desk, added to the fact that your room was located on the fourth floor of the establishment, making it impossible for you to hear people over your head. Had you asked the front desk for a room change, we would have been happy to help you. François Lamarre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure why my initial review was deleted, but am writing again to make sure the scent sensitive are aware and can book at a hotel better suited to accessibility needs. We paid for the room, but the fragrance was so strong we could not sleep in our room. Holiday Inn has been a safe bet for us in the past (and in Nova Scotia it was fine), but this particular Holiday Inn had such a strong perfume fragrance that must be sprayed regularly since it appears infused in the walls and furnishings. It was a major shock given our Holiday Inn experiences in the past. We opened the window (a nice point on the room) and returned a bit later to see if the scent had dissipated, but it had not. Even my kids could not bear it. So we left to find another hotel (note we ended up having to drive out of town eastward along the St.Lawrence before we found anything). Note: given COVID, we understood that we would not get a refund, and were willing to pay NOT to sleep in that room. I would have even slept in my car if needed. For anyone who does not mind strong fragrance, the room and hotel appeared clean and lovely, like most Holiday Inns, and the front desk staff were courteous and kind.…
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded Nov. 16, 2022
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We are quite surprised by said comments, as we do not get complaints regarding strong scents in our rooms often. The products we use to clean our rooms are mostly odorless, and we will use strong chemicals only to get rid of bad smells like cigarette or animals. Whenever you are given such a room, you can always ask for a room change at the front desk. Our employees would have been happy to oblige and make sure you had a room where you felt comfortable. We find it a bit sad that you are rating us 1/5 after mentioning that our hotel was clean and lovely, and that our employees were courteous and kind. Had we been given the chance, we would have solved the situation. François Lamarre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the perfect place to stay for the second night of our road trip. The hotel is relatively new, clean and have spacious room. The location is a little far from the city hustle but parking are free and we can see the car from our room. Staff were friendly, breakfast was good enough to fill us during the day. AC is good, TV was French but requested the front desk to switch to English language. Overall, good.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded Sep. 14, 2022
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the quality and cleanliness of our installations as well as the friendliness of our employees and the breakfast served in the morning. We hope to see you again the next time you visit Quebec City! François Lamarre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this hotel looks like it was recently updated/ spacious contemporary rooms and bathrooms/ we were just passing through but very happy with our stay/ friendly efficient staff/ well located near major attractions in hotel zone of city/
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded Sep. 7, 2022
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the quality of our installations as well as the service offered by our employees. We hope to see you again the next time you visit Quebec City! François Lamarre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank-you Holiday Inn Express, for a Very Nice stay at a very relaxing hotel. The Staff were really Terrific, Kind, Patient to a Family from out of Province, who spoke very little French. The Hotels location is terrific, and it's not far from a Fantastic Italian Restaurant. It's also very close to the World Famous Pont de Quebec Bridge, one of the Worlds largest Cantilever Bridge. The Hotel has a Very Nice Lobby, and they also have a screened in tent type room adjacent to there dining room, so people can have space for social distancing. And their breakfast's were terrific. Our Hotel room was very relaxing for a Family of way word travelers.
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded Aug. 10, 2022
Thank you for taking the time to share with us your good comments on your recent stay in our establishment. We are truly happy to read that you appreciated the friendliness of our employees as well as the breakfast served in the morning and the overall location of our Hotel. We hope to see you again the next time you visit our Beautiful City! François Lamarre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for 2 nights. We were in the area to go visit Quebec City. Not really sure why we did not stay in the city itself but this hotel was chosen as we are IHG members. The hotel offers quite a bit of free parking and special parking for Platium members right by the door (which we are) but it was always full. No way to fully enforce this anyway. The stay started off quite rocky when we noticed we had to towels. The front desk told us there were no more clean bath towels, everyone had gone home for the day,
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded Jul. 10, 2022
Thank you for taking the time to share with us your comments on your recent stay in our establishment. Please note that during the summer period, we receive a lot of Platinum and Diamond members, which explains why our reserved parkings are always full. When it comes down to this, it's sadly first arrived, first served. As for towels, there's always 3 sets of towels in your room, and we have some available at the front desk at all times. We are a bit surprised you were told there was none available, and a follow up will be made on this with our front desk team. We hope to see you again the next time you visit Quebec City! François Lamarre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was clean and quiet, lovely modern decor and design.Great location. Room and bathroom was clean, beds and pillows were comfortable. Front desk staff was very nice. . The breakfast was great. The room was spacious.
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Date of stay: March 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded Mar. 21, 2022
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the cleanliness and comfort of our installations as well as the service offered by our employees and the breakfast served in the morning. We hope to see you again the next time you visit Quebec City! François Lamarre Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is OK holiday. Have seen way better maintained Holiday-Inn Express. The holiday cleanness was OK heavily dusty, however the equipment including supplies are really sub-par. The towels are dollarama class, AC was hardly functioning. The only good feature is the bedding.
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: Sray away, way better options nearby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded Sep. 19, 2021
Thank you for taking the time to share with us your comments on your recent stay in our establishment. At any moment during your stay you could have contacted the front desk to mention the problems you are now mentioning. Our employees would have made themselves a pleasure to assist you in any way possible, ensuring the comfort and satisfaction of our guests being our top priority. Posting about your experience about online without informing us beforehand doesn't give us any chance to right the wrongs. François Lamarre Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spacious room & very clean ( one bedroom suite) . Front staff was friendly. Not much of a view. Hotel had a nice spa outdoors but didn't take advantage as we were in a heatwave. Wait for breakfast was long however food was great.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded Aug. 26, 2021
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the cleanliness of our installations as well as the friendliness of our installations. We hope to see you again the next time you visit Quebec City! François Lamarre Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Because of my job I spend a lot of nights in hotels around Canada, and the experience with this hotel was the best experience in years, the room was exceptionnel clean and modern, the bed was huge and so confortable, the lights and the details everything was perfect, but beyond all of that the most incredibe experience was in the reception, the girl give to me and my team an awesome service an awesome attention, she even had us breakfast for the next day because we left very early, with the room service she give us too an awesome and a profesional service, and she also speak spanish, The only thing that I would have liked but I could not, was to stay more days, This hotel deserve this 5 stars but the girl in the reception deserve 6!, Fully recomended!
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Date of stay: May 2021Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Responded May 6, 2021
Dear Xdave_2592, Thank you very much for this 5/5 and for taking the time to give us a review. I am really pleased that you enjoyed your stay and will share your kind words with my colleagues. We look forward to seeing you during your next visit in Québec. Sincerely, Lauriane
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$136 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express quebec city (sainte-foy) hotel quebec city, quebec city holiday inn
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
106
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Frequently Asked Questions about Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
Nearby attractions include Adventure City Games Montréal (0.6 km), Aquarium du Québec (1.0 km), and Eliviascape - Escape games Quebec (1.1 km).
What are some of the property amenities at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
Conveniently located restaurants include Restaurant Le Galopin, Paris Grill, and La Piazzetta Saint-Louis.
Are there opportunities to exercise at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Holiday Inn Express Quebec Sainte-Foy, an IHG Hotel?
Many travellers enjoy visiting Martello Towers (7.6 km), Maison Henry-Stuart (7.2 km), and Gilmour Hill and Trail (5.9 km).