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2017-12-31 2018-01-01
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    Hotel Must

    1345, Route de l'Aeroport, Quebec City, Quebec G2G 1G5, Canada
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    2017-12-31 2018-01-01
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    Traveller (58)
    Room & Suite (11)
    Pool & Beach (5)
    • Excellent18%
    • Very good41%
    • Average25%
    • Poor11%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Dec 31Jan 1
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (301)
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    11 - 15 of 90 reviews

    Reviewed 14 July 2017

    Returned to the Must after my regular hotel switched to a Travelodge, The Hotel Must is a very good bang for your buck. This also is a great hotel for families with there nice pool and water slide. Rooms are spacious and clean. Love the...More

    Thank Robin L
    Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 17 July 2017

    Hi Robin L, We are pleased that you appreciate our hotel rooms, their cleanliness, their comfort and the facilities you have access to on the top floor of the hotel. As you mention in your review, the reception wanted to help you, from start to...More

    Reviewed 8 July 2017

    We stayed in this hotel for two nights. There were loud parties in the hallway on both evenings. somebody banged on our door one night. I have to say that once we complained to the main desk things t improved thereafter. We found our room...More

    Thank Claude C
    Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 11 July 2017

    Hi Mr. Claude C, As soon as you called the front desk to inform us that some guests were noisy, we sent a security guard. The noise stopped thereafter. The day after your call, no other guest of the hotel complained about noisy neighbors. When...More

    Reviewed 8 July 2017

    The Hotel Must is located near the airport but we stayed there for a one night stop in Quebec City, the drive to the old Quebec is not that long. The hotel staff was very polite and welcoming and the room was comfortable and clean....More

    Thank courcellesqc
    Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 9 July 2017

    Dear courcellesq, Thank you for staying at the Hotel Must | Quebec City Airport and took the time to write this review. We are pleased that you appreciated the hotel's location, the comfort and cleanliness of your hotel room, our aquatic facilities and the terrace...More

    Reviewed 4 July 2017 via mobile

    I travel for work constantly and I have been very disappointed with this hotel. 1. The bed sheets are too small for the bed. It is either your face it touching the matress or your feet are. I have never seen this in any hotel...More

    Thank Pierre-OIivier L
    Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 6 July 2017

    Hi Pierre-OIivier L, We did some checks after reading your review. We have no record of stay or complaint at your name. We are very disappointed to read such reviews that could have been discussed with our team, especially as you say being a regular...More

    Reviewed 3 July 2017

    Looked nice, but the room lacked all kind of primary essentials. No hook in the bathroom for your clothing when taken a shower, no counter, no place not put your essentials. Sure it looks nice, like in home decoration magazines, but not convivial at all....More

    Thank Kyle W
    Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 5 July 2017

    Hi Kyle W, When planning a stay at a hotel, visit its official website. You will find all the necessary photos and information in order to select the type of room that will suit your needs. In your hotel room, it was possible to hang...More

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    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Price range
    • US$112 - US$175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 179
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Expedia, Travelocity, Hotels.com and Agoda so you can book your Hotel Must reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Must Quebec/Quebec City
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    Traveller (58)
    Room & Suite (11)
    Pool & Beach (5)
    Hotel & Grounds (81)
    Bathroom (7)
    Family and Play Areas (2)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Rory B
    3 August 2016|
    AnswerShow all 2 answers
    Response from Les_Hotels_JARO | Property representative |
    Dear Rory B, You can't take your bicycles to your hotel room. However, our front desk will be able to provide you a place where to leave your bicycles.
    Google Translation
    Room Tips
    "Choose another hotel"
    Read review
    "Doesn't seem to matter."
    Read review
    "Ask for a room with a window."
    Read review
    "dont take rooms next to the train tracks ."
    Read review
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