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Returned to the Must after my regular hotel switched to a Travelodge, The Hotel Must is a very good bang for your buck. This also is a great hotel for families with there nice pool and water slide.
Rooms are spacious and clean. Love the...More
Thank Robin L
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 17 July 2017
Hi Robin L,
We are pleased that you appreciate our hotel rooms, their cleanliness, their comfort and the facilities you have access to on the top floor of the hotel.
As you mention in your review, the reception wanted to help you, from start to...More
We stayed in this hotel for two nights. There were loud parties in the hallway on both evenings. somebody banged on our door one night. I have to say that once we complained to the main desk things t improved thereafter. We found our room...More
Thank Claude C
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 11 July 2017
Hi Mr. Claude C,
As soon as you called the front desk to inform us that some guests were noisy, we sent a security guard. The noise stopped thereafter.
The day after your call, no other guest of the hotel complained about noisy neighbors.
The Hotel Must is located near the airport but we stayed there for a one night stop in Quebec City, the drive to the old Quebec is not that long. The hotel staff was very polite and welcoming and the room was comfortable and clean....More
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 9 July 2017
Thank you for staying at the Hotel Must | Quebec City Airport and took the time to write this review.
We are pleased that you appreciated the hotel's location, the comfort and cleanliness of your hotel room, our aquatic facilities and the terrace...More
I travel for work constantly and I have been very disappointed with this hotel.
1. The bed sheets are too small for the bed. It is either your face it touching the matress or your feet are. I have never seen this in any hotel...More
Thank Pierre-OIivier L
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 6 July 2017
Hi Pierre-OIivier L,
We did some checks after reading your review. We have no record of stay or complaint at your name.
We are very disappointed to read such reviews that could have been discussed with our team, especially as you say being a regular...More
Looked nice, but the room lacked all kind of primary essentials.
No hook in the bathroom for your clothing when taken a shower, no counter, no place not put your essentials. Sure it looks nice, like in home decoration magazines, but not convivial at all....More
Thank Kyle W
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel MustResponded 5 July 2017
Hi Kyle W,
When planning a stay at a hotel, visit its official website. You will find all the necessary photos and information in order to select the type of room that will suit your needs.
In your hotel room, it was possible to hang...More
US$112 - US$175 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Spa Hotel in Quebec City
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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