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Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
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3,625 Reviews from our TripAdvisor Community

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Showing 2,771: English reviews
Appleton, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

We had a good stay until the weekend. We were here on business and unfortunately, we discovered the weekend is not the time to stay here. We were on the fourth floor and the music from a party downstairs was so loud it actually shook the bathroom sink (newly renovated section). When I called down I started my conversation by... More 

Helpful?
Thank Jeff P
Ottawa, Ontario
1 review
Reviewed yesterday NEW

Fair mont properties are always a great place to stay! Always friendly staff and accommodating to your needs. Christmas decor is also top notch! The food is outstanding and very clean premises Would certainly recommend any Fairmont property

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank GSPottawa80
West Trenton, New Jersey
1 review
Reviewed 2 days ago NEW

For a memorable stay the Fairmont Le Chateau Frontenac is the best! Lots of amazing history but also a beautiful renovation! Food was excellent, the room first rate and the staff incredible. Reserve a Gold Clib room for even more value!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank frankwB2931AO
Mandeville, Louisiana
Level Contributor
178 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 days ago NEW

Beautiful hotel that towers over Old Quebec and can be seen from vantage points throughout the city. Excellent location on the spot where Champlain founded the settlement in 1608. We stayed two nights. Room was quite large with all the amenities you could want. Had breakfast each morning at the buffet with a view of the St. Lawrence River just... More 

Helpful?
Thank Nelson T
Waterloo, Ontario
2 reviews
Reviewed 2 days ago NEW

My wife and i recently stayed at the Chateau Frontenac for a weekend. What a beautiful place! Wonderful breakfast and dinner in the SAM and so much to see in historic Quebec City and its all within easy walking distance of the hotel.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank gordonmartin
Arlington, Virginia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 days ago NEW

The hotel was positively gorgeous-- very well located and the food was outstanding. My room was spacious and nice (a remodel) with a lovely bathroom. The front desk checkin was awful, as were the restaurant wait staff and concierge. For such a marvelous property and as a Fairmont-- I'd expected top-notch customer service.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank a_p_y8
Toronto, Canada
1 review
Reviewed 2 days ago NEW

This hotel and the area around it are special enough to make it a destination; it was on our bucket list. Worth noting that in Quebec City not speaking French is truly no problem though if you are inclined to attempt a few words people are generally really kind about it. High recommendation.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank johndR7026MW
Ottawa
Level Contributor
83 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 4 days ago NEW

We had a magical stay at the Chateau, the staff went all out and gave us an unforgettable experience! It was our 20th anniversary and we were spoiled by the staff, the kids were thrilled! Our suite was a renovated room with plenty of space, our bathroom was a large size with plenty of counter space & the children had... More 

Helpful?
Thank Sadie242
canada
Level Contributor
96 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 5 days ago NEW

We stayed here for 3 nights in October. I requested a room with 2 beds, even with 2 beds there was plenty of open space. The beds were comfortable with nice quality sheets, they even had a reading light built into the head board. The bathroom was a good sized with plenty of room. they had salon type rooms for... More 

Helpful?
Thank paul52
Patricia C, Responsable de la réception at Fairmont Le Chateau Frontenac, responded to this review

Dear paul52, Thank you for this great feedback. What else can I say, we are thrilled when our guests tell us they had a magical experience. We hope to welcome you again soon. Sincerely, Patricia Carré Front Desk Director More 

Winston Salem, North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

I think this was the best hotel stay that I have ever had. My husband and I stayed for 4 nights. We were generously upgraded from a jr suite to the Hitchcock Suite. What a beautiful room with amazing all around views. The bathroom, with a large freestanding soaking tub, was nicer than our bathroom at home. We went to... More 

Helpful?
Thank lisae826
Patricia C, Responsable de la réception at Fairmont Le Chateau Frontenac, responded to this review

Dear lisae826, We are thrilled you enjoyed your recent experience at the Chateau. We will share your great feedback with our teams. Thank you for taking time to post a review of your stay and dining experiences and we look forward to your next visit. Sincerely, Patricia C. Front Desk Director More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $197 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
51 questions
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view of the terrace and River is lovely!”
 of 5 bubbles Sadie242, 30 Nov 2016 | Read review
“It never hurts to ask for an upgrade. our corner suite was airy and bright and very quiet.”
 of 5 bubbles 306gailq, 28 Nov 2016 | Read review
“Ask for a high room with river view”
 of 5 bubbles 431janicek, 26 Nov 2016 | Read review
“Renovated rooms a must; any negative reviews suggest that the reviewers did not stay in a renovated room. The other rooms are old.”
 of 5 bubbles simonthecellar, 26 Nov 2016 | Read review
“City view rooms offer great value!”
 of 5 bubbles hondras007, 22 Nov 2016 | Read review
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