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Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
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3,959 Reviews from our TripAdvisor Community

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Showing 3,036: English reviews
Toronto, Canada
Reviewed 5 January 2016

I stayed here a long time ago, way before the renovations and I really didn't recognize the place on our recent trip from Dec 31 2015 to Jan 3, 2016. The hotel is stunning, full of old-world charm and amazing modern updates, it really hits the perfect balance of old and new. It's also an iconic building in the perfect...

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1Thank Stan C
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Stan C, WOW! Thank you for such a stellar review! I appreciate you taking the time to provide such detailed feedback. I will be sure to share these comments with the team and we look forward to your next visit! Merci beaucoup! Kind regards, Robert Mercure General Manager

Sydney, Australia
Reviewed 5 January 2016

we thoroughly enjoyed our all too brief stay here at chateau frontenac. We stayed over the Christmas period and I have never seen so many Christmas trees in one location before as there were in the lobby. The hotel building was an attraction in itself. Staff were numerous and helpful. Rooms were a little small. Cocktails were good at the...

Review collected in partnership with Fairmont Hotels & Resorts
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Thank suzannew401
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear suzannew401, Thank you for your comments about your stay with us during the Holiday season. I am happy to read that you enjoyed your time with us. Please come back and see us soon! Kind regards, Patricia Carré Director of Rooms

Exeter
Reviewed 5 January 2016

As with any Fairmont property, the Frontenac is well managed, very efficient and fairly priced for the quality of service received. Centrally located in the heart of Old Quebec, the hotel acts as a home base for a variety of shopping, exploring and fine dining. However, much like the Waldorf Astoria in Manhattan, the Frontenac is a volume hotel where...

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Thank Keith T
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear Keith T, Thank you for taking the time to share your comments about your recent stay with us. I am glad that you enjoyed your stay overall, however I am disappointed to read that you did not experience the personalized service we strive to provide. Should you make it back to Québec City, I invite you to contact me...

Los Altos
Reviewed 4 January 2016

After spending 3 nights on one reservation we were told they hotel would move our packed things to our second reservation room which was supposed to be an "upgraded" room with a city view. We were moved to a room with a view primarily of the roof of the building across the courtyard and was across from the elevator. This...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank dianebN7468OJ
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear dianebN7468OJ, Thank you for your comments. I am disappointed to read about your experience with your room change and for this I do apologize. This is certainly not the type of service we strive to provide. We do hope to have the chance to welcome you back. Sincerely, Patricia Carré Director of Rooms

Boston, Massachusetts
Reviewed 4 January 2016

My fiance and I stayed here over the Xmas weekend, and it might have been one of the greatest place to spend the holiday. I highly recommend staying here, the location, the food, the atmosphere - all amazing. I have been recommending this to friends, family, and colleagues at work. I live in Boston, MA and couldnt believe how easy...

Review collected in partnership with Fairmont Hotels & Resorts
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Thank 213arlen
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear 213arlen, A quick note to thank you for taking the time to share your comments about your recent stay with us. I am delighted to read that your enjoyed your stay with us over the holidays and I wish to thank you for being such a great ambassador for Le Château. We hope to have the chance to welcome...

Toronto, Canada
Reviewed 4 January 2016

This hotel is one of the best located hotels in the world, relative to its surroundings. That alone makes it worth a visit. The building is iconic, and we stayed in a renovated room, so all mod cons in a classic establishment provided best of both worlds. The only down side is the hotel's size. It is huge, and was...

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2Thank RPM59
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear RPM59, Thank you for sharing your comments about your stay with us over the holidays. This is indeed a popular time at Le Château and I do apologize that we could not provide a more personalized service during your visit. If you come back to Québec City, I invite you to contact me directly so that I may personally...

Scarborough
Reviewed 4 January 2016

THE place to stay at while visiting Quebec. Truly an architectural wonder and a great testimony to the history of Quebec. Breathtaking views year round! Be sure to upgrade to one of the newly renovated rooms, it's worth the $

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Paul C
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Paul C, Many thanks for taking the time to share your comments about your stay with us - we appreciate and evaluate all feedback! I am thrilled to read that you appreciated our newly renovated rooms. Please come back and seen us soon! Sincerely, Robert Mercure General Manager

Gatineau, Canada
Reviewed 4 January 2016

Looks great from outside and inside but upon arival they park your car, leave a tip, they open the door,leave a tip, they bring your luggage to your room, leave a tip, they show your room, leave a tip, you've spent quite alot and you've just arrived 5 minutes ago.The food is not the best and if you have it...

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Thank Richard S
Richmond, VA
Reviewed 4 January 2016

We stayed 6 nights at the Fairmont Le Chateau Frontenac over the holidays. It was like being in a fairy tail. Thanks to the recent remodel, the inside of the hotel is as impressive as the outside. The location is central to all the key attractions in Quebec City. We stayed in a deluxe king room with courtyard views. It...

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Thank WorldTravelBoy
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear WorldTravelBoy, Thank you so much for your kind comments. I am thrilled to read that you and your family enjoyed your stay over the holidays. We work very hard to ensure that our guests' stay is a memorable one and I am happy to see that it worked for you! We look forward to the opportunity of welcoming you...

Newport Beach, California
Reviewed 4 January 2016

We stayed in a Junior Suite on the Fifth Floor with views of old Quebec City and the St. Lawrence River. The room was large and comfortable, immaculately maintained. The bathroom was small, a reflection of the historic nature of the hotel, but the closets were spacious and the overall experience was one of old-world elegance. The lobby and public...

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Thank ForensicNeuroscience

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $273 - $797 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors if you want a view.”
ParkerSturbridge, 24 Apr 2017 | Read review
“All views are good but you can get a river view for an extra C$70/night.”
StinkyStan123, 21 Apr 2017 | Read review
“Rooms with views to the river”
kartikmexico, 19 Apr 2017 | Read review
“Ask for the 18 th floor!!”
781catha, 19 Apr 2017 | Read review
“Gold Level was truly worth it!! Great food and service!!”
suzannesweat, 19 Apr 2017 | Read review
5 of 5