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Fairmont Le Chateau Frontenac

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Traveller (3176)
Room & Suite (941)
Dining (214)
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Overview
  • Excellent72%
  • Very good18%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“gold level”(117 reviews)
“iconic hotel”(92 reviews)
“chateau frontenac”(441 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Fairmont Le Chateau Frontenac
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Offers from Fairmont Le Chateau Frontenac
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,290)
There are newer reviews for Fairmont Le Chateau Frontenac
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720
287
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2,834
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All reviewsgold leveliconic hotelchateau frontenacchamplain restaurantgold loungele samfairy taleriver viewold quebeclawrence riverbucket listold world charmrenovated roomtrip to quebec citywinter carnivalthe location is perfectlower town
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21 - 25 of 4,023 reviews
Reviewed 1 week ago

My wife and I have stayed at the Chateau Frontenac on a few occasions. The location and the old world ambiance makes our stays unique. The staff is welcoming and helpful. The dining rooms are second to none when it comes to service and the...More

Review collected in partnership with fairmont.com
Thank Gabrieldes
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear Gabrieldes, Thank you for your great feedback regarding your recent stay. We are truly thrilled you had such a wonderful stay and we hope to welcome you again on your next visit to Quebec City. Sincerely, Patricia Carré Rooms division director

Reviewed 1 week ago via mobile

Overrated hotel, very very crowded furniture is just vintage Free Wifi only at executive floor, that is really not 5star standard anymore Even listening to music costs an extra, Staff only partly friendly Perfectly located on the hill with great view over st. Lawrence river....More

Thank Stefan L
Response from Jean-François V, Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear Stefan L., Thank you for taking time to post a review. We are sorry to read that your stay did not meet your expectations and as such I would like to better understand the service issues you experienced on your recent stay. Guest service...More

Reviewed 1 week ago via mobile

We spent a weekend at the Chateau Frontenac and it was one for the ages! Esther made our stay as memorable as possible. We were upgraded to an amazing room and were able to check in early! This “parents weekend” will be one to remember...More

Thank JasonDube
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear JasonDube, Thank you for this great feedback, we are delighted you had such a fabulous time at our property. We pride ourselves on creating unique and personal experiences for each one of our guests. I will be sharing your wonderful comments with our teams...More

Reviewed 1 week ago

Top notch service, comfortable but luxurious stay. So appreciated the gold floor concierge and food. Rooms a bit small but updated. Bathrooms very small but nice. Great location to all the walking sites of Quebec - no need for a car. Wish they offered more...More

Thank MBR04
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear MBR04, We are delighted you enjoyed your recent stay and specifically the Fairmont Gold experience. Thank you for taking time to post a review and we look forward to your next visit. Best regards, Patricia Carre Front Office Manager

Reviewed 1 week ago via mobile

We stayed here last week for a trip my husband won through work. It was a large group and the hotel did a great job. We had various functions at the hotel and all were wonderful. The hotel itself is truly amazing. The architecture is...More

Thank Seeitall2008
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 1 week ago

Dear ka-duncan01, We are delighted you had such a wonderful experience on your recent stay with us. Our teams work hard to make each guest stay special and it is truly rewarding to read your review. We hope to have the pleasure of welcoming you...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$275 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$275 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3176)
Room & Suite (941)
Dining (214)
Pool & Beach (49)
Amenities (58)
Business Centre & Event Rooms (25)
Family and Play Areas (14)
Questions & Answers
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Elizabeth H
May 24, 2018|
AnswerShow all 3 answers
Response from 3CanadianBears | Reviewed this property |
The breakfast has a very large selection, including hot items. To be honest, I don't specifically remember bacon, but there were eggs, sausages and I think even potatoes. Cold meats, cheese, yougurt, fruit, breads, bagels... More
1
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Elizabeth H
May 24, 2018|
AnswerShow all 3 answers
Response from Gordon R | Reviewed this property |
Breakfast is very good and more than enough. It is self service as well as waiter service. More than enough although I normally only havea continental breakfast I did order cooked breakfast while there. Room was lovely and... More
1
Vote
TXSusie
May 13, 2018|
AnswerShow all 2 answers
Response from Warwick C | Reviewed this property |
The hotel is in old Quebec.
0
Votes
Room Tips
"Room 1617 has 6 windows on the River, an office in the tower, living room and fake fireplace."
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"our room on the courtyard was very quiet"
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"River views are spectacular!"
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"Views toward the water are best! Don't need more than 2-3 nights to do it all!"
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