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Hotel Jardin Ste-Anne

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230 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Burlington, Canada
Reviewed 13 August 2016

I liked the room and the hotel. It is in an old building and the staff is great. The hotel valet helped with our bags and I am very grateful for that. What I didn't like was the very steep steps that we had to climb to get to my room.

1Thank Mjbasmith
Coon Rapids, Minnesota
Reviewed 10 August 2016 via mobile

Hotel was old with paper thin walls. Hard to sleep since you can hear all the other rooms. Wifi is supposedly free which would have been great since data is super expensive in Canada with AT&T, but it rarely worked. Our room wasn't clean on arrival and staff walked in on us without knocking! Location is only bonus.

2Thank coonrapidsduo
Burlington, Canada
Reviewed 1 August 2016

The room was tiny. My husband had to duck to get in the door. The air conditioning did not work well. We called down to the desk to ask for a fan. They said they would check if they had one and we never heard back. The bed was uncomfortable. The bathroom was so dark and filthy I did not...

Thank Cathi M
Paola, Ks
Reviewed 24 July 2016

We have stayed at a couple other hotels in Old Quebec City. We had hoped that the Hotel Jardin Ste-Anne would be another beautiful experiance. The hotel is in a good location in the old city. Easy walking distance to all the restaurants, shops and attractions. Getting in the entrance and up and down the stairs is a real chore....

3Thank DD61Paola_Ks
Reviewed 18 July 2016

The price was right and the location great. Our room per our request was on the 2nd floor, a steep walk-up but worth it as air-conditioning did not work despite a repairman visit. Staff were kind and brought us two fans to help us through a very hot weekend. Pasquale, the bellboy was absolutely wonderful and helped us in every...

2Thank jen2012usa
Atlanta, Georgia
Reviewed 15 July 2016

The price and the location were great. The room was clean, though the shower was a bit hinky and sprayed the floor. We reported this at the desk and they sort-of fixed it, but not completely. It is a charming little place in some ways - cool old stone walls, etc. Parking is available for an extra fee and was...

2Thank velagato
Reviewed 12 July 2016 via mobile

Check in is at the sister hotel a few doors down - the Hotel Champlain. Valet parking is available at $23 a day. The Hotel Jardin Ste-Anne is in a quaint 200 year old 3 story house with a tiny garden out back. Our room was #21, a king room with futon lounger and compact ensuite bath on the 2nd...

2Thank Betsy C
Stockton Springs, Maine
Reviewed 8 July 2016

A clean well-heated room, an excellent location across from a small park and English library and only a block from St Jean with its expansive restaurant selection. Everyone appreciated the secluded leafy terrace, which must give the hotel its name, as a place to get away from street life and chat at a pleasant table. It's located halfway up the...

1Thank carpentr2016
Reviewed 2 July 2016

Reasonable price good location. $25 for valet parking is worthwhile here but you can't get away too early - only available after 7 am. Quaint old building with narrow twisting stair to the upper floors. What you'd want for Old Town. Front desk is in the hotel next door. Patio in back. Small sitting area on main floor with vending...

2Thank IanM01
London, Canada
Reviewed 24 June 2016

Located in the old city, the hotel is an excellent location for discovering the city. Be aware that like many centuries old buildings, there are quirks such as slanting floors, steep staircases, etc. Limited parking. Room was not large, but sufficiently sized considering the time spent there, very comfortable bed, but room could have been just a bit cleaner. Overall...

1Thank Keith B

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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service
Official Description (provided by the hotel)
A history of hospitality Located in the heart of Old Quebec City, in a XIXth-century building, Hotel Jardin Ste-Anne, on rue Sainte-Anne, near Chateau Frontenac, Grande Allee and the Convention Centre of Quebec City, has been welcoming travelers from all five continents since 1956. A friendly hotel At Hotel Jardin Ste-Anne, you will feel home thanks to our living room area with free Internet, board games an a television. In the summer, relax in the heart of Old Quebec, beneath a tree in our beautiful garden where you will love having a glass of wine after a day of touring and visiting the old city. Come and experience Quebec hospitality and admire the beauty of the historic neighbourhood in our Old Quebec hotel! ... more   less 

Additional Information about Hotel Jardin Ste-Anne

Address: 109 rue Ste-Anne, Quebec City, Quebec G1R 3X6, Canada
Region: Canada > Quebec > Quebec City
Price Range: $84 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Jardin Ste-Anne 2*
Number of rooms: 17
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Also Known As:
Hotel Jardin Ste-Anne Quebec/Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jardin Ste-Anne staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level,overlooking the street. It was very quiet.”
Landrys05, 6 Oct 2016 | Read review
“Noise level/Garden, one night after 3AM. No elevator. Steep entry steps & stairway.If issue, book direct,with guaranteed ground floor room .”
Iashutterbug, 16 Aug 2016 | Read review
“Upper floors are quieter and definitely helped with breezes when the a/c did not work.”
jen2012usa, 18 Jul 2016 | Read review
“Rooms aren't huge, but a nice bathroom. No elevator.”
velagato, 15 Jul 2016 | Read review
“No bad views because l'Hotel Jardin Ste-Anne is situated on a steep hill. In winter, request a rue Ste-Anne view; in summer, a garden view.”
  • I received a lovely birthday note from staff/management upon arrival. Nice touch & thoughtful.
  • Detail of tip envelope-- logical and darned cute. It was flat; I propped it up for the photo. :)
  • Quaint but functional desk, with chair -- really nice! L'Hotel Jardin Ste-Anne has free wifi, to
  • Picturesque view from room, looking in the opposite direction from the window
  • From this window I could see the St. Lawrence River, Levis cliffs and more.
  • Pathway that includes entrance to Morrin Centre -- Walk under the arch, downhill, and...rue St-J
  • Hotel signage on rue Ste-Anne -- to the right is Morrin Centre and the path downhill to rue St-J
  • Dig the exposed historic stone! Beautiful!
GoGoBoots_2010, 19 Jun 2016 | Read review
5 of 5