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Hotel Jardin Ste-Anne

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228 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Worcester, Massachusetts
2 reviews
Reviewed 7 November 2015

This hotel is in a perfect location in Old Quebec City. Easy walking distance to everything. It's an old hotel with narrow hallways and steep stairs, but exudes charm. Not your fancy hotel, but if you want charm and affordability in a great location, this is it. The hotel staff were all very pleasant and helpful, going out of their... More 

Thank csue1950
Thibaut G, Directeur général at Hotel Jardin Ste-Anne, responded to this review

Dear Csue1950, Thank you for your comments about the hotel Jardin Ste Anne! Our 19th century building maintains its old-world charm while providing comfortable and functional amenities. You are right when you say that we are perfectly located in Old Quebec – just steps from shops, restaurants and attractions in the historic centre. We are very pleased that you enjoyed... More 

Gibsons, Canada
1 review
Reviewed 22 October 2015 via mobile

We loved the hotel. Comfortable, cozy, great location in the Upper Town. Friendly staff. Our room cleaning was missed one day, but the desk staff responded quickly to our request and brought us clean towels. We utilized the "Eco" option to skip room cleaning every few days, which saves a few dollars. We appreciated the kitchen facilities, but wish plates... More 

Thank tripsn2015
Rosiecheeks29, Guest Relations Manager at Hotel Jardin Ste-Anne, responded to this review

Dear Tripsn2015, Thank you for taking the time to review the Hotel Jardin Ste-Anne. We are pleased that you enjoyed your stay. The ''Eco Service'' option that you selected is indeed a win-win option – it is beneficial to the environment and saves you a few dollars along the way! The common room area of the hotel has a microwave,... More 

Deltona, Florida
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2015

The first thing we were told when we got here is that this is a 2 STAR hotel by the staff. If you want better you should stay next door. The room was nice and clean and the Wifi was fine. THERE IS NO PARKING. If you stay you need to use the service that they offer for you car.... More 

1 Thank jamesthebig
Level Contributor
4 reviews
Reviewed 15 September 2015

If you're looking for an affordable room in the middle of Old Quebec, this is the place to go. It's just a small room with a bathroom but it's super clean. What more can you ask for? They also offer valet parking. Location was so convenient that we made pit stops back to the room and we're back roaming the... More 

Thank MDB1976
Rosiecheeks29, Guest Relations Manager at Hotel Jardin Ste-Anne, responded to this review

Dear MDB1976, We thank you for taking the time to review our property. We are glad you enjoyed your stay with us! Located in the heart of the upper-town of Old Quebec, the Hotel Jardin Ste-Anne is an ideal location to explore the charm of Quebec City's historic district. Our valet parking service ensures that you can leave your car... More 

Montreal, Canada
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 September 2015

This hotel has a great location in the old town of Quebec city but the value stops there. $400 for two nights...there is no reception, you have to register next door. The stairs to get to the room are steep, crooked and narrow...good luck with your luggage! The vendor machines don't work and the channels on the TV have to... More 

1 Thank guyrlac
Perth, Australia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 September 2015 via mobile

We arrived at this hotel very late in the evening. You need to go the a hotel a couple of doors up to check in though. The hotel reminds me of an old Parisian hotel -Very very small with a teeny tiny bathroom. There is no elevator so you will need to lug your bags up the stairs. We were... More 

Thank sassytraveler86
Thibaut G, Directeur général at Hotel Jardin Ste-Anne, responded to this review

Dear Sassytraveler86, I wish to thank you for your review, your kind words, as well as your constructive comments. When issues are reported to us, we do our best to act quickly and efficiently in order to remedy the situation. I am pleased to learn that our staff took immediate care of this inconvenience, and rest assured that this situation... More 

Ucluelet, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 September 2015

I was on the third floor and was prepared for carrying up the stairs! I had read other reviews and decided to make the jardin my place to stay. My room was very small but it was perfect for me. (Did peak in the other rooms and they were bigger, but also meant for more then one person). The check... More 

Thank MaureenW05
Thibaut G, Directeur général at Hotel Jardin Ste-Anne, responded to this review

Dear MaureenW05, Thank you for sharing your comments with us! Quebec City is a very safe place to walk around, and being centrally located as we are, makes it easy to get the most out of your visits, day or night. Our property offers a variety of room types of different sizes, all tastefully decorated and functional. Our team at... More 

Toronto, Canada
Level Contributor
7 reviews
Reviewed 23 August 2015

My family and I have recently finished a 4 day, 3 night stay at the Hotel Jardin Ste-Anne. I have only positive things to say about it. The double bed room was spacious and clean. The hotel staff were excellent and helpful. I also love the location. It is central to the major shopping/Restaurant street in Old Quebec. When I... More 

Thank Anastasia K
Rosiecheeks29, Guest Relations Manager at Hotel Jardin Ste-Anne, responded to this review

Dear AnastasiaK, Thank you for taking the time to review your stay with us at the Hotel Jardin Ste-Anne. We are delighted that you enjoyed your time with us and look forward to welcoming you again. Be sure to call us directly for your next reservation to benefit from the returning-guest VIP rate! More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2015

We stayed in a double room (#18) with our two young children (7/9). The Jardin was absolutely perfect. While the room was small (which we expected), it was impeccable clean, and nicely finished. The en-suite bathroom was excellent (also small) with top-end fixtures. I would not hesitate to recommend this hotel to friends, and it will be my first choice... More 

1 Thank Kevin B
Thibaut G, Directeur général at Hotel Jardin Ste-Anne, responded to this review

Dear Kevin B,  Thank you for your recommendation on Trip Advisor! Location, comfort and cleanliness are some of the most important aspects of a great stay, so I am glad we met your standards on all of these. We are pleased that your family enjoyed your stay with us and we hope you welcome you all back on a future... More 

Cambridge, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2015 via mobile

We liked this sweet little hotel and the location was perfect...close to everything. The rooms are quite tiny and the entrance off the street is a little tricky, but if you want an experience close to what you may find in Paris this place is close to perfect...I'd they served breakfast it would be even better!

2 Thank Karen W
Thibaut G, Directeur général at Hotel Jardin Ste-Anne, responded to this review

Dear Karen W, You are quite right when you describe the Hotel Jardin Ste Anne as a Paris-style hotel. Our property is a 19th century building that has been operating as a hotel for many years. Although there is no breakfast on-site, we offer all our guests a 15% discount at the renowned Pain Béni restaurant. Otherwise, we are located... More 

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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
Official Description (provided by the hotel)
A history of hospitality Located in the heart of Old Quebec City, in a XIXth-century building, Hotel Jardin Ste-Anne, on rue Sainte-Anne, near Chateau Frontenac, Grande Allee and the Convention Centre of Quebec City, has been welcoming travelers from all five continents since 1956. A friendly hotel At Hotel Jardin Ste-Anne, you will feel home thanks to our living room area with free Internet, board games an a television. In the summer, relax in the heart of Old Quebec, beneath a tree in our beautiful garden where you will love having a glass of wine after a day of touring and visiting the old city. Come and experience Quebec hospitality and admire the beauty of the historic neighbourhood in our Old Quebec hotel! ... more   less 

Additional Information about Hotel Jardin Ste-Anne

Address: 109 rue Ste-Anne, Quebec City, Quebec G1R 3X6, Canada
Region: Canada > Quebec > Quebec City
Price Range: $82 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Jardin Ste-Anne 2*
Number of rooms: 17
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Also Known As:
Hotel Jardin Ste-Anne Quebec/Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jardin Ste-Anne staff and other travellers.
3 questions
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Questions? Get answers from Hotel Jardin Ste-Anne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level,overlooking the street. It was very quiet.”
 of 5 bubbles Landrys05, 6 Oct 2016 | Read review
“Noise level/Garden, one night after 3AM. No elevator. Steep entry steps & stairway.If issue, book direct,with guaranteed ground floor room .”
 of 5 bubbles Iashutterbug, 16 Aug 2016 | Read review
“Upper floors are quieter and definitely helped with breezes when the a/c did not work.”
 of 5 bubbles jen2012usa, 18 Jul 2016 | Read review
“Rooms aren't huge, but a nice bathroom. No elevator.”
 of 5 bubbles velagato, 15 Jul 2016 | Read review
“No bad views because l'Hotel Jardin Ste-Anne is situated on a steep hill. In winter, request a rue Ste-Anne view; in summer, a garden view.”
  • Dig the exposed historic stone! Beautiful!
  • Hotel signage on rue Ste-Anne -- to the right is Morrin Centre and the path downhill to rue St-J
  • Pathway that includes entrance to Morrin Centre -- Walk under the arch, downhill, and...rue St-J
  • From this window I could see the St. Lawrence River, Levis cliffs and more.
  • Picturesque view from room, looking in the opposite direction from the window
  • Quaint but functional desk, with chair -- really nice! L'Hotel Jardin Ste-Anne has free wifi, to
  • Detail of tip envelope-- logical and darned cute. It was flat; I propped it up for the photo. :)
  • I received a lovely birthday note from staff/management upon arrival. Nice touch & thoughtful.
 of 5 bubbles GoGoBoots_2010, 19 Jun 2016 | Read review
5 of 5
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