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Best Western Plus City Centre/Centre-Ville

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330 De la Couronne, Quebec City, Quebec G1K 6E6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (269)
Room & Suite (258)
Dining (52)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 21-03-22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-03-22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 106 hotels in Quebec City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Enjoy 4-stars accommodation at this Quebec City hotel when visiting this charming and historic city. Located in the heart of the Quebec City business community and easily accessible from main highways, the Best Western Plus City Centre/Centre-Ville is an ideal choice for business or leisure travelers. Located a short distance from the Old City, cruise ship terminal and Plains of Abraham, this Quebec City hotel offers easy access to the Videotron Centre, the Museum of Civilization, the Quebec Convention Center and the Quebec Fine Arts Museum. Guests staying at the hotel will be close to all of the entertainment and major happening of Quebec City.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Vending machine
Business Centre with Internet Access
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French
1819Reviews30Q+A100Room tips
Traveller rating
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Popular mentions
Louis-Philippe N wrote a review Jan. 2021
Quebec, Quebec, Canada16 contributions6 helpful votes
Hotel's Favourite
I just love this hotel, it's very nice, the room is very confortable and the staff is amazing. I always love my stay everytime I'm there. Location is great for me, room are recent, bed is confortable and everyone is helpful.
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Best Western , Commercialisation at Best Western Plus City Centre/Centre-Ville
Responded Feb. 5, 2021
Bonjour Louis-Philippe, We thank you for taking the time to provide your comments regarding your latest stay at our hotel. We are pleased to know that your experience was memorable and that our dedicated staff exceeded your expectations in terms of customer service. We will make sure that your kind words are forwarded to them. We sincerely hope to have you again as our guest in the future! Best regards, Jeremy Joseph Front Office Manager
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PolarBear777 wrote a review Aug. 2020
Toronto, Canada258 contributions110 helpful votes
Well located hotel in Quebec City, walking distance from major upper and lower town tourist sites. Room was in decent shape, liked the desk and separate table with a couple of extra chairs. Some cleanliness issues with toilet and bathtub. Good precautions taken with the pandemic. No free breakfast, which is supposed to be a brand standard for Best Western Plus per the Best Western web site.
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Date of stay: September 2020Trip type: Travelled with family
2 Helpful votes
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Response from Best Western , Commercialisation at Best Western Plus City Centre/Centre-Ville
Responded Sep. 22, 2020
Bonjour Mr. PolarBear777 , Thank you for your comments concerning your stay at the Best Western PLUS City Centre Quebec. Your contribution is very much appreciated, especially on location tip. I appreciate that you took the time to post them and I am grateful that you let us know of your satisfaction. Our hotel is located downtown Quebec City, precisely in Nouvo St-Roch district. The design of this commercial artery allows visitors to discover a pleasant and innovative real-life environment. Restaurant of all styles and prices in addition of a host of different boutiques are located on the popular St-Joseph Street, within five minutes walking form our hotel. Here at the hotel, our team is committed to providing an exceptional experience. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. Furthermore, each Best Western branded hotel is independently owned and operated. However, breakfast is not included in daily room rate but it possible to have it onsite at our coffee shop Café In that provide, muffins, fruits, French style pastries like croissant, chocolatine, banana bread, etc., available as early as 7 am and throughout the day. Again, thank you for a most complete review. It was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western Plus City Centre Quebec the next time you are in Québec City. Casandra-Kim Chouinard, Assistant sales & marketing manager.
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oriel e wrote a review Aug. 2020
Toronto, Canada165 contributions116 helpful votes
Stayed here during our relocation trip to Toronto to Newfoundland and had an overnight after 9hrs driving. The hotel was located downtown Quebec, on a very sketchy area but it was close to everything. Due to the pandemic we were very limited to what we could do and see but we did find a nice steak house walking distance (suggested by the front desk) and had a delicious dinner, then we went for a stroll to the old quarters but quickly turned back as we saw large crowds everywhere and no one wearing masks or saving their distance. The hotel is pet friendly so we brought our pet with us and she and us had a goodnight sleep before continuing on our trip to Newfoundland. Breakfast was provided and was very good, you could choose from a selection of pre maid sandwiches or pastries and coffee, orange juice , etc with a fruit. The staff was very helpful and our beds were comfortable. If you look past the sketchy area, its a good hotel .
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Date of stay: July 2020
Location
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Response from Best Western , Commercialisation at Best Western Plus City Centre/Centre-Ville
Responded Sep. 21, 2020
Dear Oriel e, Thank you for your comments concerning your recent stay at the Best Western PLUS City Centre Quebec City. I really appreciate that you enjoyed our beautiful city. Our entire front desk clerk team strives daily to share the best restaurant that they know and I’m glad you enjoyed a nice steak house as much as the walk to the Old Quebec part. Here at the hotel, our team is committed to providing an exceptional experience. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. Our hotel is pet friendly; we love to welcome your pets! In addition, our breakfast effectively offers a breakfast sandwich or croissant per person, a pastry, a fruit, a snack, orange juice and the coffee of your choice. I am proudly passing on your comments, knowing that they will serve as an inspiration to our staff to continue their efforts. Our great location and our devoted service staff. It was a true pleasure to have you stay with us and we hope you will think of us next time you will be visiting Quebec City! We look forward to it! Casandra-Kim Chouinard, Assistant sales & marketing manager
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Javier Eggermont G wrote a review Mar. 2020
Mexico City, Mexico12 contributions2 helpful votes
Since we arrived at the hotel, check-in was quite fast; I am part of the Best Westerns Rewards program and immediately we had a room upgrade on the executive floor and a welcome gift. The room was spacious enough for my family (2 adults 1 child) and we liked it very much. My son is happy when there is a bathtub in the room. Its amenities are good and we have a coffee maker, a fast enough internet service and very comfortable beds and a clean room. We lacked the ability to use the pool which looked great, but it didn't give us time; We were on vacation and the city offers many beautiful and interesting things.
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Review collected in partnership with Best Western
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
1 Helpful vote
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Response from JeanPGagne, Responsable des relations clients at Best Western Plus City Centre/Centre-Ville
Responded Mar. 9, 2020
Dear Javier E, a sincere thank you from all our team here at Best Western PLUS City Center Quebec for filing such a praising review of your stay at our hotel with free WIFI internet access in downtown Quebec City. Indeed, our rooms do come fully equipped with all the necessary equipment a modern traveller would need, like a Keurig K-Cup coffee maker and its free assortment of regular coffee, decaf or green tea, shower/tub in all our rooms but those of the executive section, which are only equipped with our huge walking shower with raindrop sprays and many more practical features. Of course, a free WIFI connection is available throughout our property to all our visitors, allowing efficient use of any device connecting to internet. A heated indoor pool along with a gym are also put at our guests’ disposal so they can whether have a relaxing dip or keep up with your training routine. As for our beds, they are all made of natural memory foam mattresses that we wrap in a silky deluxe triple sheet linen for optimum comfort and cleanliness. But then, because Quebec City is such a wonderful place to explore, you shouldn’t have much time to take advantage of all the amenities we offer on-site. With all the museums, historical sites, festivals and other popular attractions and activities there is to do and see, you will actually need to extend your presence with us if you want to fully enjoy what our U.N.E.S.C.O.’s world Heritage Site has to offer. And the best way to learn more about your preferred sites and the best way to reach them is to ask our knowledgeable front office agents or valet attendants, whom will always be happy to answer your query. Speaking of our bilingual front office personnel, they are available at all times to make sure every single aspect of your stay is top notch, so one should never hesitate to seek their assistance if anything, and I mean ANYTHING goes wrong or is simply not up to their expectations. So then, once again thank you for posting this kind review of your experience at our hotel with free WIFI connection, hoping you will return soon. Best regards! Jean-Pierre Gagne Guest Experience Manager
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Sara T wrote a review Feb. 2020
1 contribution1 helpful vote
The hotel was clean, our room was on the first floor, upgraded, spacious, and it was conveniently located (5 minutes from videotron centre). the staff was accommodating and helpful, i would stay there again even for personal getaway.
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Date of stay: February 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from JeanPGagne, Responsable des relations clients at Best Western Plus City Centre/Centre-Ville
Responded Feb. 27, 2020
Dear Tripadvisor contributor, we are grateful you took the time to file this review of your stay at our hotel near the Quebec’s Videotron Center, the brand-new arena in Eastern Canada. Actually, we are still THE closest hotel to the Videotron Center, as it will take you about 5 minutes by car to reach the venue that hosts the Quebec Remparts, the city’s junior hockey league, as well as the International Pee-Wee tournament, the “little league world series” of hockey. This tournament regroups over 120 hockey teams from over 20 country spread over 5 categories that is presented every February since 1960, with over 200,000 people attending the event over the 11 day, with the finals, played on the final Sunday often gathers over 10,000 hockey enthusiasts. Imagine being an 11 or 12-year-old kid playing for a championship in an NHL-caliber arena in front of more people than several NHL teams! These are memories your kid won’t forget I can guarantee you that. Of course, the venue also welcomes the most famous of entertainers such as Metallica, Rihanna, Justin Bieber, Muse, Roger Waters and hundred more. You may visit our website to see what you will be able to attend while staying in Quebec City. On-site, our helpful front office agents are the ones to seek-out to get any information you might require, also to solve any issue you may have during your trip to Quebec City, whether it regards our property or not. They will be able to guide you efficiently to any destination in the larger region of Quebec, give you more details about the attractions you singled-out to explore or even giving you some recommendations on the ones you might not even be aware of. Speaking of recommendation, they will also be more than happy to find the most suitable restaurant that will best fit your appetite on a particular day, as Quebec City is known worldwide for it’s diverse and tasty cuisine. One should therefore never hesitate to seek their assistance, whatever the query or circumstance, at any time of the day or night. So then, once again thank you for sharing your experience at our hotel near the Quebec’s Videotron Center, hoping we will see you again soon, or next year for the Quebec’s International Pee-Wee Hockey Tournament. Best regards! Jean-Pierre Gagne Hospitality and Guest Experience Manager
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PRICE RANGE
US$70 - US$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus city centre/centre-ville hotel quebec city, best western quebec city, quebec city best western
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
177
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Frequently Asked Questions about Best Western Plus City Centre/Centre-Ville
Which popular attractions are close to Best Western Plus City Centre/Centre-Ville?
Nearby attractions include Battlefields Park (Parc des Champs-de-Bataille) (0.5 km), À Double Tour (0.2 km), and Benjo (0.3 km).
What are some of the property amenities at Best Western Plus City Centre/Centre-Ville?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Plus City Centre/Centre-Ville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus City Centre/Centre-Ville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus City Centre/Centre-Ville?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Best Western Plus City Centre/Centre-Ville?
Conveniently located restaurants include La Gueule de Bois, L'Affaire Est Ketchup, and Les Sales Gosses.
Are there opportunities to exercise at Best Western Plus City Centre/Centre-Ville?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Best Western Plus City Centre/Centre-Ville located near the city centre?
Yes, it is 1.0 km away from the centre of Quebec City.
Are any cleaning services offered at Best Western Plus City Centre/Centre-Ville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus City Centre/Centre-Ville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus City Centre/Centre-Ville offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.