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Hotel Quebec Best Western PLUS Centre-Ville - City Center

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Traveller (287)
Room & Suite (142)
Dining (27)

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About

#41 of 101 hotels in Quebec City
Location
Cleanliness
Service
Value
GreenLeaders Gold level
At the Best Western Plus City Centre/Centre-Ville you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus City Centre/Centre-Ville will stand out among other hotels in Quebec,QC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus City Centre/Centre-Ville will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Secured parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Special diet menus
Wine / champagne
Vending machine
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
4.0
4.0 of 5 bubbles1,958 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Best Western PLUS Centre-Ville - City Center in Quebec is celebrated by guests for its excellent value, notably for its location near Old Quebec. While the hotel's amenities generally meet expectations and the rooms are recognized for their comfort and cleanliness, reviewers warn of extra parking fees and a less impressive pool. The professional and friendly service adds to the positive experience, although a few guests have mentioned occasional lapses in attentiveness.
Location
Convenient
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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r0bertlevesque wrote a review Feb 18
3 contributions
In the heart of Old Québec, it is well located and close to everything. Nice and clean room with a huge shower. We enjoyed the breakfast with an over and beyone service in a beautiful athmosphere (unique environment for a restaurant).
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aussie_Binturong wrote a review Jan 2023
Queensland, Australia330 contributions164 helpful votes
Hotel's Favourite
This place will always be sentimental to me because it’s where I spent my first White Christmas. In the part of Australia I live in White Christmases are difficult to come by. I usually stay in budget hostels so this place, fancy by my standards, was my Christmas treat. I was pleased that the staff were friendly, approachable and familiar with the seemingly trivial but always appreciated act of ‘smiling’. Sounds obvious but not everyone in customer service knows about smiling, even though it’s been around for a while. If you intend to walk into Old Town, which we did every day, it is about 2km. There would undoubtedly be a bus but we didn’t research it too much because we didn’t know if they would operate on public holidays. The walk to central station is blessedly a shorter one.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Commercialisation at Hôtel Québec Best Western PLUS Centre-Ville - City Center
Responded Mar 6, 2023
Thank you for sharing your experience with us! We're thrilled to hear that our hotel holds sentimental value as the place where you experienced your first White Christmas. It's great to know that our friendly and approachable staff made your stay even more enjoyable. We hope to have the pleasure of hosting you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jay W wrote a review Jan 2024
2 contributions1 helpful vote
Excellent dinner experience. Creative entrees. Fantastic tiramisu dessert. Friendly staff, thoroughly bi-lingual. The room was clean and it was a quiet part of the hotel because I was on the top floor in the executive area.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Commercialisation at Hôtel Québec Best Western PLUS Centre-Ville - City Center
Responded 4 weeks ago
Thank you for your positive feedback! We're glad you enjoyed the restaurant and your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maria S wrote a review Jan 2024
5 contributions1 helpful vote
terrible ventilation, we had to keep the door open so we could get some clean air, very bad service at the buffet and expensive 450 pesos per person, and bad quality, it is a 20 min walk to any main attractions, overall bad, look somewhere else
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Commercialisation at Hôtel Québec Best Western PLUS Centre-Ville - City Center
Responded 4 weeks ago
We apologize for your disappointing experience. We take your feedback seriously and will work to address these issues. Thank you for bringing them to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rafael wrote a review Dec 2023
Fort Lee, New Jersey17 contributions
This hotel is in a good location about 30 minutes walking distance from downtown Quebec. There are some restaurants, cafes and stores in the area but downtown Quebec has more restaurants. The hotel breakfast was very good and filling for the entire day, unlike many hotel breakfasts these days. The breakfast service was very good and the waiters are very nice. When we arrived to the hotel we had some issues with our fridge and TV and the front desk promptly sent someone to our room to fix the issue. The room itself wasn't bad and had comfortable beds and good shower equipment. The only thing I had was the interior of the room and parts of the hotel were a bit outdated but other than that, the value for the price we paid was absolutely worth it.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The breakfast is very good - recommend trying.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Commercialisation at Hôtel Québec Best Western PLUS Centre-Ville - City Center
Responded 4 weeks ago
Thank you for your feedback! We're glad you enjoyed our hotel's good location and breakfast. We appreciate your comments about our prompt service and comfortable rooms. We will take note of your feedback regarding the room's interior. Your input is valuable, and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sh0eswilltravel wrote a review Dec 2023
Vancouver, Canada1 contribution
The location was in a cool neighborhood, just a short walk 20 min walkfrom Old Quebec. Great restaurants steps away (in all directions) from the hotel. A chance to feel what Quebec is like outside of the tourist area. Breakfast was simple, but tasty and the staff was excellent.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Commercialisation at Hôtel Québec Best Western PLUS Centre-Ville - City Center
Responded 4 weeks ago
Thank you for your positive feedback on our great location and breakfast. We're glad you enjoyed the local experience. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MissLaFlamme wrote a review Dec 2023
Fredericton, Canada730 contributions107 helpful votes
Great location and nice rooms. My coworkers and I stayed at this hotel last year and returned this year. Comfortable beds and pillows, a nice large washroom, and showers with great water pressure. We didn't have any complaints! Also, it is a very convenient location.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Commercialisation at Hôtel Québec Best Western PLUS Centre-Ville - City Center
Responded Dec 12, 2023
Thank you for choosing Best Western Quebec for your stay! We're delighted that you found our location convenient and your room comfortable. We appreciate your return visit, and we hope to welcome you back again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike H wrote a review Nov 2023
Phoenix, Arizona2077 contributions582 helpful votes
We picked this location because of the short walking distance to the old part of town. The area is a bit shabby but seemed ok really. Not many options for restaurants close by but there is one in the hotel. That is a pricy place although service is good. Breakfast downstairs was good and filling for us. The thing that bugged me was that we are Diamond members and the room we were given looked out on the ductwork of the roof and across to the hall on the other side of the building. For the price we paid it should have been a room with some view.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Commercialisation at Hôtel Québec Best Western PLUS Centre-Ville - City Center
Responded Dec 12, 2023
Thank you for choosing to stay with us and for being a valued Diamond member. We appreciate your feedback and apologize for the view from your room. We understand the importance of a pleasant view during your stay, and we're sorry for any disappointment. Your comments will be shared with our team to improve our offerings. We're glad you found our location convenient and enjoyed the breakfast. We hope you'll consider staying with us again in the future, and we'll do our best to ensure you have a more enjoyable room experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jean O wrote a review Oct 2023
2 contributions
Hotel is located close to Lower and Upper Towns. and the train station. Restaurants and grocery stores in the nearby. We spent two days in Quebec City. We were able to walk to the Upper Town. The second day we bought a Day Pass for public bus to visit other parts of the city and Saint Foy. We were also able to walk to the train station as well when we had to leave. The hotel seems located in short distance to the cruise terminal as there were a lot of cruisers staying at the hotel the first night we were there. Price was reasonable and the room was spacious and very clean.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Commercialisation at Hôtel Québec Best Western PLUS Centre-Ville - City Center
Responded Dec 12, 2023
Thank you for choosing Best Western Quebec for your two-day stay in Quebec City. We're delighted to hear that our hotel's location near both Lower and Upper Towns, as well as the train station, made your visit convenient. It's great to know that you were able to explore the city and Saint Foy easily using public transportation. We take pride in offering clean and spacious rooms at reasonable prices, and we're pleased that you found your accommodations comfortable. We hope to welcome you back for another visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Helen M wrote a review Oct 2023
Lion's Head, Canada4 contributions
breakfast was ok but hot oatmeal was missing heard a few people mention it People at front desk were excellent, helped us find nearby restaurants Was not impressed with restaurant it was full and guy was rude when he told us. Looked like a small restaurant, bigger restaurant for dinner would be better.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A C, Commercialisation at Hôtel Québec Best Western PLUS Centre-Ville - City Center
Responded Dec 12, 2023
hank you for choosing to stay with us and for your valuable feedback. We're glad to hear that you enjoyed your overall stay and would consider returning. We apologize for the missing hot oatmeal during breakfast and will certainly take your comments into consideration to improve our offerings. It's wonderful to know that our front desk staff provided excellent assistance in finding nearby restaurants for you. We're sorry to hear about your experience with the restaurant; we'll look into this matter to ensure a more pleasant dining experience for our guests in the future. If you do decide to return, we'll do our best to make your stay even more enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$161 - C$216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus city centre/centre-ville hotel quebec city, best western quebec city, quebec city best western
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
177
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Quebec Best Western PLUS Centre-Ville - City Center - UPDATED 2024 Prices, Reviews & Photos (Quebec City) - Tripadvisor

Frequently Asked Questions about Hôtel Québec Best Western PLUS Centre-Ville - City Center
Which popular attractions are close to Hôtel Québec Best Western PLUS Centre-Ville - City Center?
Nearby attractions include Battlefields Park (Parc des Champs-de-Bataille) (0.5 km), À Double Tour (0.2 km), and Benjo (0.3 km).
What are some of the property amenities at Hôtel Québec Best Western PLUS Centre-Ville - City Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hôtel Québec Best Western PLUS Centre-Ville - City Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hôtel Québec Best Western PLUS Centre-Ville - City Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hôtel Québec Best Western PLUS Centre-Ville - City Center?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Hôtel Québec Best Western PLUS Centre-Ville - City Center?
Conveniently located restaurants include La Gueule de Bois, L'Affaire Est Ketchup, and Le Clocher Penché.
Are there opportunities to exercise at Hôtel Québec Best Western PLUS Centre-Ville - City Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hôtel Québec Best Western PLUS Centre-Ville - City Center located near the city centre?
Yes, it is 1.0 km away from the centre of Quebec City.
Are any cleaning services offered at Hôtel Québec Best Western PLUS Centre-Ville - City Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hôtel Québec Best Western PLUS Centre-Ville - City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hôtel Québec Best Western PLUS Centre-Ville - City Center offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.