Love the fact that the room had a living area not just a bed and a desk. Personal was friendly and very helpful. Bed was confortable and pressure in the shower was perfect. Location was good, lots of restaurant a store around.
This place will always be sentimental to me because it’s where I spent my first White Christmas. In the part of Australia I live in White Christmases are difficult to come by. I usually stay in budget hostels so this place, fancy by my standards, was my Christmas treat. I was pleased that the staff were friendly, approachable and familiar with the seemingly trivial but always appreciated act of ‘smiling’. Sounds obvious but not everyone in customer service knows about smiling, even though it’s been around for a while. If you intend to walk into Old Town, which we did every day, it is about 2km. There would undoubtedly be a bus but we didn’t research it too much because we didn’t know if they would operate on public holidays. The walk to central station is blessedly a shorter one.…
after spending the day in QC, this Best Western provided what Best Westerns do, comfortable stays. Rooms are clean, modern and comfortable. Parking at this hotel parking lot has limited spaces and to park in it they charge $30. Charging for parking in downtown locations is not uncommon, but for $30 they should probably wash you vehicle😉
I had to book last minute and I am not from quebec city. The lady on the phone was very helpful and help me have a better price for the nights I was staying. When I checked in the front staffs were vert pleasant and helped me get around the city to my work place. And during breakfast the servers were very nice and did a great job. Would recommend
The staff was very helpful and respectful for us who does not speak French. The guest rooms are in excellent condition, very clean and comfortable to sleep in. Breakfast was included but surprised to have it served plated and not a buffet style. Their on-site restaurant have good food and feels like fine dining. I give this hotel 5 stars.
Front desk are very helpful and provided me options on where to park which I appreciated. Street in front of the hotel is one way with no sign where to park, so, very stressful driving around to find where to park while checking in. Room looks clean, but so dusty once you turn on the lights.
It was a short stay to visit Quebec City during the holiday week, and we had a good experience. The hotel staff were very attentive, and I was delighted that they upgraded our room and had free breakfast for two during our entire stay. Service was fast and they answered some of our questions related to commuting. The location is great as it is in the street filled with restaurants, convenience stores, and pharmacies. Will choose this location again when we come back to Quebec.
The hotel is very nice. Check in and out were easy. The free breakfast was excellent, but table service is slow. A good take out breakfast is available. The staff is helpful. The hotel is in a safe but not interesting neighborhood. Some restaurants are nearby There is a direct bus from the airport. For a cruise departure, the port is a nice, level 45 minute walk, mostly along the river.
This hotel looks a bit out of the way but it is in a great food and shopping district. It's an $11 taco ride from the old city. The young staff were helpful and competent and a pleasure to interact with. Our room was clean and spacious and the electronic key worked all the time!
The hotel was newly renovated and the room is spacious and clean. It is about 20 minutes walk to Old Town. Hotel staff was very friendly and helpful. The hotel offered good breakfast. There are lots of good restaurants near by.
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