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BEST WESTERN PLUS City Centre/Centre-Ville

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1,271 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS City Centre/Centre-Ville
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Showing 914: English reviews
Montreal, Canada
Reviewed 7 December 2014

This hotel provides a great value for the price asked. The St-Roch neighbourhood contains a lot of bars and restaurants and the development sector is still in progress. The hotel is strategically located in St-Roch; moreover, it is easy to reach Old Quebec of Grande-Allée Street. The service provided by the staff is courteous, devoted and diligent. The cleanliness is...

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Helpful?
3Thank Montreal_dude2014
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you very much for taking the time to post such positive and useful comments concerning your latest stay with us at the Best Western Plus City Center. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. Since...

New York City, New York
Reviewed 4 December 2014

The room was spacious and clean, with a pretty large bathroom. We liked the selection of Van Houtte coffee in the room too. The bed is super large and comfortable for sleeping. The location is probably the only disadvantage of this hotel - beware that it is not exactly a "City Centre" one, despite the name. To go anywhere, prepare...

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Helpful?
2Thank Anne P
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your most complete review about your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it online. I am glad you enjoyed a "good sleep"!. Concerning our location, I would like to specify that according to google map, the walk to reach the walls of the old...

Winterport, Maine
Reviewed 3 December 2014

Being from Maine, when I think of the Best Western, I don't think of plush bedding, a coffee shop with over 20 different kinds of coffees, and valet service. Maybe I don't visit enough Best Westerns, but this location far surpassed my expectations for what I believed Best Westerns to be. The location itself, while far from Old Quebec City,...

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Helpful?
1Thank emmasfolks
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great review about your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to share it. I am glad that you enjoyed our hotel. Actually, each Best Western branded hotel is independently owned and operated so facilities may vary from one to the other. A good thing to...

Reviewed 2 December 2014

Recently shared a room with three friends, on a large group trip to Quebec. It was clean, pretty spacious, and the bed and bedding was very comfortable. The bathroom, was also large and accommodated four females. The staff was ok, always helping with the language barrier, and information about where to eat, where to go, etc. One turn off was...

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Helpful?
1Thank Sydneyle
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you very much for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them online. I am glad you understand the necessity of having constant security agents in the hallways while we are exceptionally hosting a large group of young skiers like yours. We have...

Chiang Mai, Thailand
Reviewed 23 November 2014

I loved this hotel. It doesn't look like much from the outside and the decor inside may be a tad dated, but the staff is amazing and the rooms are extremely comfortable. Everything was very clean, you get a gift bag complete with snacks and maps at check-in and you're well located in the bustling St-Roch neighborhood.

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Helpful?
Thank TheSpaceCadette
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your great review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it. I am glad you loved it! Concerning your comments on our decor, I would like to specify that even if we continually renew our decor, facilities and services, our style is rather...

Bangor, Maine
Reviewed 12 November 2014

I was here for a conference and we couldn't afford to stay in the conference center. The hotel was nice. Huge rooms, great service, and a wonderful in house restaurant. My only complaint is that it is down hill from everything else by about 30 min. Not normally a big deal, Quebec take their hills very seriously and it wasn't...

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Thank fishygrad
Marie-Eve C, Responsable relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction. I am passing on your comments, knowing that it...

Toronto, Ontario, Canada
Reviewed 10 November 2014

Hi, My boyfriend and I had being to many hotels but have never sleep so comfortable as we did two weeks ago when we went to this hotel. Totally love the pillows and the bedding. By any chance someone knows which pillows and bedding they use? I would love to have similar pillows in my house. Friendly staff and service

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Helpful?
Thank Rosa S
Marie-Eve C, Responsable relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and...

New Delhi, India
Reviewed 8 November 2014 via mobile

On our recent trip to Ontario, we drove to Quebec province and saw Ottawa, Quebec City and Montreal! So while in Quebec City, we booked at the Best Western. Having checked-in; we were pleasantly pleased with the rooms. Clean bed sheets, neat and chic room. A good bathroom. Coffee sachets and sugar along with a water heater were available in...

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Helpful?
Thank NeelavSamratDe
Marie-Eve C, Responsable relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the BEST WESTERN PLUS City Centre Quebec. Your contribution is very much appreciated. I appreciate that you took the time to post them and I am grateful that you let us know of your satisfaction. Concerning your remarks on parking, it is true that not all Best Western hotels provide...

Philadelphia, Pennsylvania
Reviewed 6 November 2014

We stayed in this hotel for just one night. Check-in was efficient. The rooms are large and clean. I didn't really enjoy the breakfast the next morning, the food wasn't very good at all, but the coffee was and the staff was pleasant. The location is the best part of this hotel, walking distance to nice area of the city...

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Thank janice q
Genevieve_Hebert123, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments about your recent stay at the Best Western Plus City Centre Quebec. I am happy to hear that you enjoyed our great location and our efficient staff. Indeed, we are perfectly suited in a prime location to discover Quebec City and its beauties. However, I am very sorry to read that you did not...

Toronto, ON
Reviewed 5 November 2014

Don't let the exterior of this hotel or the neighbourhood scare you off. Inside, this hotel has been completely renovated. We recently stayed here (Oct 24 and 25) and would highly recommend it. Our room was spacious, the beds were comfortable, and the remodeled bathroom was spotless. The front desk and valet staff were friendly and helpful...very welcoming. Outside, the...

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Helpful?
Thank GG296
Marie-Eve C, Responsable relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you very much for taking the time to post your comments concerning your recent stay with us at the Best Western Plus City Center Quebec. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to always improve ourselves and create enjoyable experiences for each of our guests....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy 4-stars accommodation at this Quebec City hotel when visiting this charming and historic city. Located in the heart of the Quebec City business community and easily accessible from main highways, the Best Western Plus City Centre/Centre-Ville is an ideal choice for business or leisure travelers. Located a short distance from the Old City, cruise ship terminal and Plains of Abraham, this Quebec City hotel offers easy access to the Videotron Centre, the Museum of Civilization, the Quebec Convention Center and the Quebec Fine Arts Museum. Guests staying at the hotel will be close to all of the entertainment and major happening of Quebec City. ... more   less 

Additional Information about BEST WESTERN PLUS City Centre/Centre-Ville

Address: 330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
Region: Canada > Quebec > Quebec City
Price Range: $89 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS City Centre/Centre-Ville 3.5*
Number of rooms: 177
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Also Known As:
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Hotel Style:
#2 Green Hotel in Quebec City
#30 Business Hotel in Quebec City
#38 Family Hotel in Quebec City
#45 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS City Centre/Centre-Ville staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS City Centre/Centre-Ville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“De la Couronne has some traffic even at night. Ask for a room that is not on the main street.”
RosannaZM, 16 Apr 2017 | Read review
“My 1st room was on th ground level, noisy, i asked to be moved and the rest is excellent. Big rooms.”
645daviem, 22 Mar 2017 | Read review
“We had main floor street front, handy to pool and hot tub area.”
MustangFun, 16 Feb 2017 | Read review
“switch off heater and fridge for a better night. upper floor might get less street noise”
earthflyers, 8 Feb 2017 | Read review
“Would suggest making sure you get a room with an external window as some look on to an internal part of the hotel and lack privacy”
biggles51, 7 Feb 2017 | Read review
5 of 5