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Best Western Plus City Centre/Centre-Ville

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Traveller (230)
Room & Suite (356)
Dining (46)
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Overview
  • Excellent31%
  • Very good49%
  • Average15%
  • Poor4%
  • Terrible1%
Travellers talk about
“valet parking”(131 reviews)
“minute walk”(85 reviews)
“old quebec”(185 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Best Western Plus City Centre/Centre-Ville
Special Offer: BOOK DIRECT & SAVE
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,517)
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Show reviews that mention
All reviewsvalet parkingminute walkold quebecvalet servicebest westernspool and hot tubst rochup hillper daybooked this hotelhotel is locatedbuffet breakfastspacious roommini fridgechateau frontenacbwcity
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381 - 385 of 1,061 reviews
Reviewed October 17, 2015

Very helpful and polite staff, comfortable room, great central location, excellent breakfast (Renault was an excellent waiter/server!!!!). We have stayed at this hotel before and will definitely stay at this hotel again.More

Review collected in partnership with Best Western
Thank George L
Response from Genevieve_Hebert123, Responsable des relations clients at Best Western Plus City Centre/Centre-VilleResponded October 21, 2015

Bonjour! Thank you for this most generous review concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share your satisfaction with other fellow travellers. Your business is very important to us and we value your...More

Reviewed October 16, 2015 via mobile

Booked this hotel for one night over the long weekend through priceline.com and was charged $153 when the bill said $117. Reported this to priceline.com and am still waiting for a refund. Check-in was smooth and received an upgrade which was nice. Valet parking at...More

Thank sageaugie
Response from Genevieve_Hebert123, Responsable des relations clients at Best Western Plus City Centre/Centre-VilleResponded October 20, 2015

Bonjour! Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. I am sorry to read that you did not find great value in our hotel. We understand that...More

Reviewed October 16, 2015

Good location if you are walking; approx 15 min walk from old city. Grocery store within two blocks for snacks and wine. Area under construction and on hotel is on the edge of city centre next to old part of Quebec. Ligne de Rouge/ Red...More

Review collected in partnership with Best Western
Thank Myworldmylife
Response from Genevieve_Hebert123, Responsable des relations clients at Best Western Plus City Centre/Centre-VilleResponded October 20, 2015

Bonjour! Thank you very much for this very positive review on your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it. Your feedback is appreciated. We are glad you enjoyed our location close to the...More

Reviewed October 15, 2015

Excellent room (executive area) - good service. Hotel location within walking distance from train station (10 minutes). Area itself is under construction not much to write home about but it is close to the old city.More

Review collected in partnership with Best Western
Thank Kim M
Response from Genevieve_Hebert123, Responsable des relations clients at Best Western Plus City Centre/Centre-VilleResponded October 19, 2015

Bonjour! Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to share your experience with the Tripadvisor community. I am happy that you liked our rooms, service and location. Concerning our...More

Reviewed October 12, 2015

Our hotel was located close enough (short cab ride) for easy access to the convention that my husband was attending. Our room was perfect for us - in the rear of the hotel away from construction noise across the street from the entrance (front) of...More

Thank DenyaJur
Response from Genevieve_Hebert123, Responsable des relations clients at Best Western Plus City Centre/Centre-VilleResponded October 13, 2015

Bonjour! Thank you for your such positive comments concerning your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to post it. The 5 stars given are very generous. I am especially happy to hear that you appreciated...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Meeting Rooms
Concierge
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$99 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Quebec City
#22 Family Hotel in Quebec City
#30 Business Hotel in Quebec City
#45 Romantic Hotel in Quebec City
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$99 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Quebec City
#22 Family Hotel in Quebec City
#30 Business Hotel in Quebec City
#45 Romantic Hotel in Quebec City
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (230)
Room & Suite (356)
Dining (46)
Pool & Beach (12)
Amenities (11)
Business Centre & Event Rooms (1)
Questions & Answers
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CRAIG B
February 8, 2018|
AnswerShow all 6 answers
Response from JeanPGagne | Property representative |
Dear Craig B. Thank you for your interest in our hotel in downtown Quebec City. The exact distance from our property to the main entrance of the Old Town, Saint-John's gate is 1.1Km, so roughly 15 minutes walking. If you... More
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drjrp
July 16, 2017|
AnswerShow all 7 answers
Response from JeanPGagne | Property representative |
Dear drjrp, thank you for your query. We are exactly 1Km away from Gare du Palais, so less than 10.00$ taxi ride
0
Votes
Google Translation
adaeva
June 28, 2017|
AnswerShow all 8 answers
Response from JeanPGagne | Property representative |
Dear Adaeva, I think all previous responses are accurate, with the last one from Nikhil C providing probably the best path up to Chateau Frontenac. City busses can also be a viable means of transportation, as it would... More
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Room Tips
"Nice pool area, Be aware of the buffet lights they are low to the food."
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"Ask for street view"
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"Room 391 is large and very comfortable."
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"do not stay in inside room facing dining room,feels a little like a basement."
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