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Quality Suites Quebec City

Booking.comUS$77*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Suites Quebec City
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146 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Reviewed 19 April 2017

I’ve read a lot of bad reviews, but our experience was mostly positive. I went expecting the worst, but was pleasantly surprised. Yes, the hotel is a bit dated, but the room was clean, and the bathrooms are clean. The bed was also comfortable, with clean linens and the staff were friendly and courteous. Breakfast was the basic fare, and...

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Helpful?
Thank Indira W
Jessica E, Manager at Quality Suites Quebec City, responded to this review

Dear guest, Thank you for your detailed and honest review. As our hotel is a bit outdated, we try to focus really hard on the cleanliness as well as the customer service. Therefore, we are glad to hear that your stay with was a positive experience and hope to welcome you again soon!

Kingston, Canada
Reviewed 10 April 2017

This hotel is in desperate need for some serious renovation. The floors are very dirty and the room look so cheap. One of my worst place I stayed. I had stayed there before, but it's been downhill since then.

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Helpful?
Thank Paulpellerin
Michel L, Assistant Manager Nancy Tremblay at Quality Suites Quebec City, responded to this review

M Pellerin, Thank you for your comments. We do understand that we need major renovations and we are happy to say that there is presently a study for future renovations, by the end of the year. Once again we apologize for the inconvenience. Regards

Lancaster, Pennsylvania
Reviewed 13 March 2017

This hotel was a huge disappointment. Many rooms had been let to contractors working in the area, and many of them were heavy smokers, so many of our group's rooms had a heavy tobacco smell. The carpets needed to be shampooed, the bedding was very worn, and the decor was unattractive. Some rooms were accessible only by using a short...

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Helpful?
Thank RoadRunnerGramma
Michel L, Nancy Tremblay at Quality Suites Quebec City, responded to this review

We would like to thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we...

Iqaluit, Canada
Reviewed 7 March 2017

We stayed here in a suite the end of July 2016, We walked into the room exhausted and were met with the stink and dirty carpet.......the cleaners kept the room clean but the state of the carpets, furniture and bedding were in a horrible state. The in the night there were tour busses running all night and guests were very...

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Helpful?
Thank Andy T
Michel L, Assistant Manager at Quality Suites Quebec City, responded to this review

Michel L, Assistant Manager at Quality Suites Quebec City, responded to this review Good day, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...

Montreal, Canada
Reviewed 17 January 2017

For just over 100 dollars I got a unit with a dining area with a full sized dining room table & a living room area with a sofa & coffee table-with a TV in the living room area and in the bedroom area also. There was also a dressing area to the side of the bedroom. Very nice. Very clean...

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Helpful?
Thank pacificoceandreams
Maple Ridge, Canada
Reviewed 25 November 2016

I travel quite often and I unfortunately have to say this one beats all other hotels I've been to in terms of glitches. We were 3 colleagues on business, so 3 rooms. Fairly easy check in. When one of my colleagues unlocked his room door, there was already somebody in that room. We had a laugh, but it was not...

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Helpful?
Thank Sylvain F
Michel L, Manager at Quality Suites Quebec City, responded to this review

Good day, Thank you for taking the time to post your comments regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Rennes, France
Reviewed 25 October 2016 via mobile

This is a good place to stay for a night or two but no more! The hotel is located close to freeways, and there's a lot of traffic (you can get stuck for a long time!).. Seems to be quite far from the old Quebec though... The rooms are clean but some repairs are needed, specially in the bathroom.. The...

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Helpful?
Thank Guim P
Nancy T, Gérant at Quality Suites Quebec City, responded to this review

Good day, thank you to share your comments regarding your recent stay at our hotel. In accordance with google map, our hotel, located in the Lebourgneuf district, walking distance the shopping mall Galerie de la Capitale, is 9.2 km from Old Quebec with an easy access to the main highway , thank you to mention our location. Your comments is...

Reviewed 12 October 2016

Stayed there last year, its close to a big mall which will take a day atleast to see the whole. Hotel was really nice, quite and clean, Free Breakfast was good too although a little crowded depending if you are in there on busy days. Staff was not friendly I must tell, we booked online so at the time of...

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Helpful?
Thank Hammad B
Nancy T, Gérant at Quality Suites Quebec City, responded to this review

Dear Hammad, thank you for your comments regarding your recent stay at the Quality Suites Quebec. your comments is really important to us to improve our service and quality. Thank you again and we hope to welcome you for your next visit in Quebec City. regards,

Reviewed 4 September 2016 via mobile

Took two hours to sort out a booking issue. Front desk was not helpful. Part of the issue was that they believed there was no way I could've booked through Priceline, even with Priceline on the phone. Room smelled like disinfectant. Wallpaper was peeling in places, carpet was stained. Bedspreads looked old. Room was clean, but main areas of hotel...

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Helpful?
Thank Julie S
Nancy T, Gérant at Quality Suites Quebec City, responded to this review

Dear Julie S., thank you for your comments regarding your recent stay at the Quality Suites Quebec. Please accept our appologies regarding this situation. Your comments has been transmitted to our General Manager and to our head office. Again, please accept our appologies for your stay to our hotel. Regards.

Halifax, Canada
Reviewed 15 August 2016

We checked in to this hotel on the 15th of August 2016 this night front desk Clark wasn't nice at all I booked the rooms throw choice hotels website When we arrived hotel is too old rooms are smelly furniture is old we have to carry our bags to go to my daughters room becuse there are like 6 to...

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Helpful?
Thank hsnhsy
Nancy T, Gérant at Quality Suites Quebec City, responded to this review

Good day, thank you to take the time to post your comments on Tripadvisor. Please, accept ouur appologies regarding your stay in our hotel. Your comments has been transmited to our General Manager and to our ownership company. Again we are sorry to fail to accomodation and service that you expect. We hope that you will give us another chance...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Only 10 minutes driving to Old Quebec offering free hot buffet breakfast. Located walking distance to Les Galeries de la Capitale and 20 minutes driving to Jean-Lesage Intl Airport (YQB). Enjoy the hotel's proximity to Old Quebec and le Quartier Petit Champlain, the Port of Quebec, the Plains of Abraham. Also within a short drive (30 minutes) you can easily visit the Village Vacances Valcartier and Mont Sainte-Anne.At the hotel you will enjoy free local calls,free parking and free wireless internet. Also available a guest laundry facility. 450Sq feet bedroom suite: All are suites consist of a separate bedroom with a king or 2 double beds and a living room with sitting area. All suites are equiped with a 32in LCD television, hairdryer, iron & board and coffee maker. ... more   less 

Additional Information about Quality Suites Quebec City

Address: 1600 rue Bouvier, Quebec City, Quebec G2K 1N8, Canada
Region: Canada > Quebec > Quebec City
Price Range: $113 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Quebec City 2.5*
Number of rooms: 119
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Also Known As:
Quality Suites Quebec City Hotel Quebec City
Quality Inn Quebec City
Quality Hotel Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Quebec City staff and other travellers.
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Canada
4 months ago

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Questions? Get answers from Quality Suites Quebec City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard rooms are small, so select a Suite. Try to get a room without an adjoining door.”
264indiraw, 19 Apr 2017 | Read review
“Try a different hotel!”
RoadRunnerGramma, 13 Mar 2017 | Read review
“no rooms are desirable”
andytT4068NK, 7 Mar 2017 | Read review
“Get a room on the top floor so there is nobody overhead.”
pacificoceandreams, 17 Jan 2017 | Read review
“Upstairs are more quite. Be early for breakfast”
181hammadb, 12 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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