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Hotel Le Bonne Entente

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Hotel Le Bonne Entente
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610 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Montreal, Canada
Reviewed 22 July 2014

We stayed at chateau Bonne entente for a night for a business meeting in Quebec City. Staff was welcoming, efficient. Our room was in in the Terzo area, which is quieter and newly renovated. The room was clean, spacious modern and very comfortable. The other areas seem to be dated. Service at the spa was very professional, had a very...

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Helpful?
1Thank Marie-JoseeD
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for sharing your experience! The Bonne Entente is renowned for the quality of its customer service. Our awards 5 stars and 4 diamonds are our pride and our employees work hard to achieve one goal: to make the customer experience memorable! Since the hotel is located outside the city, we have a free shuttle...

Montreal, Quebec
Reviewed 13 July 2014

We went to this hotel to spend the long weekend at Canada day but we were expecting a more joyful place, the staff was not that welcoming, and although we reserved at Terzo area of the hotel where the room is supposed to be kind of luxurious, we found that its a very normal room so doesn't worth the extra...

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Helpful?
1Thank leblove
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear Guest, Thank you very much for your comments. We do not understand you have not received the same service that we offer to all our clients; welcoming and friendly. Your message is shared to the entire team, it helps us improve our service. Our goal is to maintain our 5 stars and 4 diamonds, your comments are very important...

Montreal, Canada
Reviewed 9 July 2014

The Chateau Bonne Entente is a gem in itself ; away from the Old Quebec section but close enough to go back in less than 20 minutes , this hotel offers you quality of services worth the detour . Surrounding gardens are worth a walk in their park and the bedrooms are very comfortable specially with their Italian bedding and...

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Helpful?
1Thank teeoff1
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you very much for your great feedback! We are glad you were able to enjoy all our services . We would love to welcome you again in September; The Golf La Tempête hosts the PGA Champions Tour from September 3 to 7!

Montreal, Canada
Reviewed 8 July 2014 via mobile

Amazing hotel in a not so nice hood. Definitely stay in Urbania section of hotel, more modern and great cocktails and nibbles included with room! Monte Crist restaurant is also worth the bucks so treat yourself.

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Helpful?
1Thank Lapastaepronta
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you for sharing your experience! We hope you could have enjoyed our heated outdoor swimming pool, Jacuzzi and Californian Terrace restaurant, the Napa Grill. Looking forward to welcoming you again!

Manchester, Connecticut
Reviewed 5 July 2014

Location: Very quiet and away from the busyness of the city. It is about 20 minutes from Old Quebec and about 15 from the major St. Foy shopping area - a shuttle is provided on the hour that will take you to both and much more convenient than the hassle of trying to find parking. Grounds: This hotel looks more...

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Helpful?
3Thank NewEnglandTraveler11
paba2010, Public Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you for your great feedback! We will be happy to share your comments with our team, it is the reason for our success. Positive comments like yours give us energy to continue our mission which is to offer our customers a service that exceeds their own expectations. We look forward to welcoming you soon at Le Bonne...

Ottawa, Ontario
Reviewed 28 June 2014

Excellent hotel! Nice property on a great size domaine in the city. Great comfortable beds and the usual AWESOME service you get in Quebec City. This is my new favorite and will return for sure when in la Vieille Capitale!

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Helpful?
3Thank J9257
paba2010, Public Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you for your great feedback! I am very pleased to share your comments with our team, it is the reason for our success. Positive comments like yours give us energy to continue our mission which is to offer our customers a service that exceeds their own expectations. It will be a pleasure to welcome you again at...

Northern Ireland, United Kingdom
Reviewed 28 May 2014

The hotel staff are amazing, nothing is too much trouble......from parking your car to getting you extra fluffy towels for your room. The beds are large and comfortable. There are wonderful steam showers. The room is equipped with a pod coffee machine, feels like home.

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Helpful?
3Thank Charisse B
montreal
Reviewed 14 May 2014

I had the pleasure of staying at Le Bonne Entente at the end of March. We stayed in the Terzo section in a King room and it was modern, comfortable and very clean. The wonderful steam shower, heated floors and down comforters added to the coziness. The couple's massage was amazing and their exterior jacuzzi (which is open all year...

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Helpful?
2Thank SunnyMojito
paba2010, Public Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you very much for the good feedback. We are delighted that you enjoyed your stay with us. We will be happy to welcome you this summer! La Tempête Golf club is only 15 minutes’ drive from the hotel and is Quebec City’s most prestigious golf course, and the only championship caliber course in the Quebec area. You...

Calgary, Canada
Reviewed 14 April 2014

We stayed here for 2 nights and 2 days on the concierge side of the hotel. We highly recommend staying in that section for the much larger rooms, bathrooms and den. The included evening reception is also well worth the extra costs. We were travelling with 2 children, and the hotel staff were respectful and helpful - and the kids...

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Helpful?
3Thank RRmed
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you very much for your kind comments. We are very happy you enjoyed your stay with us. We will share your comments with our employees because they are the reason of our success. Positive comments like yours give us energy to continue our mission, which is to offer our customers a service that exceeds its own expectations....

London, Canada
Reviewed 13 April 2014

I just arrived home from a 3 night stay at the hotel le bonne entente. I was with a large group and we were there for a conference. The hotel was interesting and depending on where your room was, maybe quite a different experience. Our room was newly renovated but had the strongest smell of chemicals. The front desk was...

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Helpful?
Thank Pamela129
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you very much for giving us your feedback. Note that your comments are very important to improve our service and we are truly sorry for what happened. Please accept our sincere apologies for the service at the restaurant and for our lack about the "Save the Planet" program. But, it would have been our pleasure to add...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Hotel Le Bonne Entente, an elegant five-star, four-diamond located in the Business District, allows you to discover Quebec City and major attractions. The hotel will enchant you with its gardens, beautifully landscaped, swimming pool, fitness, jacuzzi open year round and Amerispa. The hotel is only 5 minutes from the airport, near Old Quebec City, and within close proximity to the museum, theatre, golf La Tempête, and skiing. Shuttle service available, reservation is necessary, contact reception for schedule and rates. ... more   less 

Additional Information about Hotel Le Bonne Entente

Address: 3400 Chemin Sainte-Foy, Quebec City, Quebec G1X 1S6, Canada
Region: Canada > Quebec > Quebec City
Price Range: $152 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Bonne Entente 4.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Hotel Style:
#5 Spa Hotel in Quebec City
#7 Luxury Hotel in Quebec City
#15 Business Hotel in Quebec City
#20 Romantic Hotel in Quebec City
#22 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Bonne Entente staff and other travellers.
12 questions
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East Hanover, New Jersey
Saint John, Canada
over a year ago
Acushnet, Mass
2 months ago
Connecticut

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Questions? Get answers from Hotel Le Bonne Entente staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware the spa bath rooms if you need a shower!”
 of 5 bubbles TracyTraveler, 1 Feb 2017 | Read review
“loft urbania is a must.”
 of 5 bubbles jeromef136, 1 Dec 2016 | Read review
“romms by the hot tub convenient but noisy just close the blinds and window coverings and you are good~~”
 of 5 bubbles KalenaT, 26 Oct 2016 | Read review
“ask for a room in the updated area”
 of 5 bubbles HAROLDH184, 18 Oct 2016 | Read review
“It was all good. Enjoy your stay. This is the place outside of the Old City as it is about 20 minutes away”
 of 5 bubbles FosterGump, 11 Oct 2016 | Read review
5 of 5