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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
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    Lowest prices for your stay
    2017-10-08 2017-10-09
    US$128
    US$90
    SAVE US$38
    US$113
    US$113
    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
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    Overview
    • Excellent12%
    • Very good27%
    • Average30%
    • Poor17%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Hotel Plaza Quebec
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    Best Western Premier Hotel l'Aristocrate
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    L'Hotel Quebec
    429 reviews
    #53 of 102 hotels in Quebec City
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (424)
    Traveller rating
    Traveller type
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    1 - 5 of 198 reviews

    Reviewed 6 days ago

    Nice cozy rooms, it was very quiet and the bed was confortable, we had a good night's sleep. We also enjoyed the pool and spa, although the sauna was not usable. We had a delicious dinner at the restaurant right next door, access within the...More

    Thank lyndalaj
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 5 days ago

    Thank you so much for taking the time to review our hotel on Trip Advisor. We are truly happy to read that you fully enjoyed your stay with us! It pleases us to know that your room has fully met your expectations and that you...More

    Reviewed 2 weeks ago via mobile

    We stayed for 6 nights. First night we stayed in a room where the toilet did not work. The Manager was good about moving us quickly to a new room. Thereafter service was quite poor - room didn't get cleaned for 2+days until I literally...More

    Thank Lucy S
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 2 weeks ago

    We are sorry to read your comments about your last visit in our hotel. The experience you describe is not the one we desire to offer to our guests. As for the rooms maintenance, we clean the rooms every 2 days, except if the cleaning...More

    A TripAdvisor Member
    2
    Reviewed 2 weeks ago via mobile

    I found this as on trip advisor. Saw the great reviews, awesome pics, thought it was a steal. Interesting, not all rooms are as the pictures show. I'm assuming there's renovations on the way? Really dated kitchenette cupboards for a university apartment and chipped tiles,...More

    Thank A TripAdvisor Member
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 2 weeks ago

    Thank you for taking the time to review our hotel on TripAdvisor. We are sorry to hear that our hotel has not met your expectations. Our guests’ reviews are important as they give us the opportunity to improve ourselves. We assure you that yours will...More

    Reviewed 3 weeks ago

    While located conveniently outside the madness of Quebec City, this Hotel could be a pretty reasonable alternative to the downtown. They have friendly staff, a nice pool area and even the pizza restaurant isn't half bad. The rooms are decent and quite sizeable and the...More

    Thank Otto M
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 3 weeks ago

    We are truly sorry to read that you did not fully enjoy your stay at our hotel. It is not in our habits to offer such a disappointing experience to our guests. First of all, we apologize for the inconveniences you met with the amenities...More

    Reviewed 4 weeks ago via mobile

    Sometimes you go to hotels and it's all that you expect it to be but the service is crap....well not at Hotel Universel. If good customer service is important to you then that's a reason to come here. Staff were beyond friendly which made the...More

    Thank Alicia P
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 4 weeks ago

    Thank you very much for taking the time to share with us your recent experience with us. It is nice to read that you fully enjoy your stay with us. We are truly happy to know that our services and installations answered all of your...More

    Hotel Plaza Quebec
    346 reviews
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    Hotel Sepia
    479 reviews
    #24 of 102 hotels in Quebec City
     
    Best Western Premier Hotel l'Aristocrate
    897 reviews
    #20 of 102 hotels in Quebec City
     
    L'Hotel Quebec
    429 reviews
    #53 of 102 hotels in Quebec City
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$78 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, Booking.com, Orbitz, TravelClick, TripOnline SA, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Universel Quebec Quebec City
    Add Photo Photos
    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
    Dining (7)
    Hotel & Grounds (98)
    Bathroom (13)
    Business Centre & Event Rooms (6)
    Nearby
    Best Western Premier Hotel l'Aristocrate
    897 reviews
    3.45 km away
     
    L'Hotel Quebec
    429 reviews
    3.02 km away
     
    Hotel Sepia
    479 reviews
    3.59 km away
     
    Hotel Plaza Quebec
    346 reviews
    2.77 km away
     
    Nearby Restaurants
    Matto Sainte-Foy
    68 reviews
    .72 km away
    Cafe Au Temps Perdu
    63 reviews
    .77 km away
    SHAKER Cuisine & Mixologie Ste-Foy
    61 reviews
    .27 km away
    Boston Pizza
    55 reviews
    .03 km away
    Nearby Attractions
    Chutes de la Marmite
    5 reviews
    1.46 km away
    Jardin Botanique Roger Van den Hende
    25 reviews
    1.35 km away
    Salle Albert Rousseau
    9 reviews
    .51 km away
    Le Pub universitaire
    11 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    Danika A
    28 December 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    7 October 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    JandDLondon_Ontario
    8 July 2015|
    AnswerShow all 2 answers
    Response from Tommy B | Property representative |
    Hi, Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
    0
    Votes
    Google Translation
    Room Tips
    "go somewhere else , allez ailleurs ;)"
    Read review
    "Ask to see the room. They are not egal."
    Read review
    "DO not be fooled by the pretty pictures of the tropical garden, this place is a dump"
    Read review
    "Top floor (4th)"
    Read review
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