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Hotel Universel Quebec

TripAdvisorUS$62*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$71*
US$62*
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US$71*
US$70*
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Hotel Universel Quebec
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379 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Ilkley, Yorkshire
Reviewed 27 August 2014

Stayed at this hotel on a tour of Canada and US and it was the worst of 10 hotels. Very shabby corridors. Room was ok just tired arthropod clean and plenty of towels alway a plus but the air con unit was hardly attached to the wall and we could see the outside round the edges.The pool area was unappealing...

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Helpful?
Thank austriafan
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. Our guests’ comments are very important as they give us the opportunity to improve our services. We are sad to hear that our hotel has not met your expectations. Thank you for your comment concerning the air conditioner. This is not a normal situation and...

Reviewed 25 August 2014

I stayed here for 6 nights while conducting research at Laval University. It is the closest accommodations to the campus (north side). After long days working in the lab, it was nice to know that we would be returning to a clean and comfortable room. The staff provided good customer service. Having Boston Pizza on location and a grocery store...

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Helpful?
Thank Dan L
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. Our guests’ comments are very important as they give us the opportunity to improve our services. We are glad to hear that you appreciated your stay at our hotel. Our guests actually appreciate our location, right in front of Laval University, and our Boston Pizza...

Cambridge, United Kingdom
Reviewed 18 August 2014

We stayed here for 2 nights as part of a tour, we arrived in a down pour and that set the Tone really! There are major road works going on right outside the hotel so does not improve The look, but down to hotel, positives..... there is a good super market in the pyrimid nextdoor! It's clean, there is a...

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Helpful?
2Thank mandy186225
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. Our guests’ comments are very important as they give us the opportunity to improve our services. We are sad to understand that our hotel has not met your expectations. It is true that there are major road works right in front of the hotel and...

Chandigarh
Reviewed 17 August 2014

Main attraction of this hotel is pool n spa area. Otherwise room are average, location is ok, one need vehicle to go to main tourist attractions. I will suggest to chose location of old city if one wanted to enjoy the old french area with toursim point of view though one has to pay for parking of vehicle.

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Helpful?
Thank 45manu
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to review our hotel on TripAdvisor. Our guests’ comments are very important as they give us the opportunity to improve our services. It is true that our hotel is located a few minutes away from the main tourist attractions and we do understand that this can be unpleasant, depending on our...

Toronto
Reviewed 7 August 2014 via mobile

Quick check in Rooms are clean, decent accommodations and competitive rate! Good deal for a temporary stay Close to the old city and many attractions Don't get spooked by the exterior (vintage) looks as the interior is much better by comparison 3+ stars Judging by how full the parking lot is (was) the place is nearly at capacity ... So...

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Helpful?
Thank Ontario-tourist-001
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. We are glad to hear that you liked your stay at our hotel. It is true that our guests actually appreciate our location nearby numerous Quebec City’s attractions. We take good note of your comment concerning the exterior. Again, thank you for your comment. Best...

Brunswick, Maine
Reviewed 27 July 2014

This is a simple hotel that is priced well in an expensive city. The rooms are adequately sized & comfortable. We arrived several hours before check-in and the staff went out of their way to accomodiate us. The pool area is lovely with a Nordic Spa area and a pool - a great choice for the winter. There is a...

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Helpful?
1Thank chasetravelers
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. We are glad to hear that you appreciated your stay at our hotel that much. It is true that our guests generally appreciate our low rates. We are happy that it was your case. We are also pleased that our front desk staff has welcomed...

Miramichi, New Brunswick, Canada
Reviewed 20 July 2014 via mobile

The hotel is dated but definitely served it's purpose. The staff were very helpful. We had a nice big room and everything worked. We absolutely loved and took advantage of the Nordic Spa a couple times. It was the perfect place for a girl weekend.

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Helpful?
2Thank Florence H
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. We are glad to hear that our hotel has met your expectations. We would be glad to welcome you again in a near future. Best regards, Tommy

London, Canada
Reviewed 17 July 2014

This hotel is absolutely stunning on the inside, and the customer service is superb. Our representative, Nancy, was excellent in dealing with any concerns we had. The overall experience was very good, and I would definitely stay here again.

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Helpful?
2Thank Tanya296
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. It is always a great pleasure to read good comments like yours. We are pleased to hear that you enjoyed your stay that much. You can be sure we will let Nancy know about your comment and your satisfaction. We will be pleased to welcome...

Sydney, Australia
Reviewed 15 July 2014

Stayed two nights. The hotel is clean and comfortable. Hotel staff are very friendly and helpful. Sort walk from the hotel is shops to get some groceries, a subway sandwich, Tim Hortens and Thai food. Boston Pizza connected to the hotel is very good, Best BBQ ribs I have ever had in North America. The hotel has a small indoor...

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Helpful?
Thank Chris C
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. It is always a great pleasure to read good reviews like yours. We are pleased to hear that our hotel has met your expectations. It is true that our guests generally like our friendly and helpful staff. You can be sure we will let our...

Brownsburg-Chatham, Canada
Reviewed 13 July 2014 via mobile

Beautiful place, was plenty of parking and easy to get to, was here in 2012 but not impressed with the room, bed or service.. For the money we spent here was pretty disappointing. Also it was very empty, unpleasant and unhelpful. Didnt get to enjoy the beautiful pool area cause of the hours of closing.

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Helpful?
Thank Jessica C
TommyBernier1, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Thank you for taking a moment of your time to share your review with us. Our guests’ comments are very important for us as they allow us to improve our services. We are pleased to hear that you liked our location. It is true that you can easily access to numerous restaurants nearby the hotel. We take good note of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Universel is located in front of the Laval University, aproximately a 15 minute drive to Old Quebec. For a warm and very relaxing getaway in Quebec, Hotel Universel offers you the best with its exotic Atrium and Scandinavian Spa. Our 160 stylish rooms and suites will please both business people and tourists alike, in their quest for commodity, comfort and leisure. ... more   less 

Additional Information about Hotel Universel Quebec

Address: 2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $98 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Universel Quebec 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Cancelon, Priceline, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Universel Quebec Quebec City
Hotel Style:
#13 Spa Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel Quebec staff and other travellers.
7 questions
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Questions? Get answers from Hotel Universel Quebec staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor (4th)”
812stevent, 12 Apr 2017 | Read review
“Chose elsewere”
stephengF2749JN, 20 Mar 2017 | Read review
“it is located across from the university which is not a bad thing because there were close amenities by”
cbot2ni, 16 Feb 2017 | Read review
“At another hotel”
DJ-USA, 7 Feb 2017 | Read review
“Take a room on the higher floor as there as it's not very sound proof.”
Nadine16, 23 Jan 2017 | Read review
5 of 5
TripAdvisor
US$62* /night
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Booking.comUS$71
Expedia.comUS$70
Hotwire.comUS$70
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Prices are for 1 room, 2 adults
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