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Hotel Universel Quebec

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Traveller (144)
Room & Suite (69)
Pool & Beach (11)
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Overview
  • Excellent11%
  • Very good27%
  • Average31%
  • Poor17%
  • Terrible14%
Travellers talk about
“hot tub”(12 reviews)
“nice hotel”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (466)
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36
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All reviewsthe pool spa areahot tubnice hotelnice poolsauna
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111 - 115 of 214 reviews
Reviewed 14 July 2015

I visited this hotel with my wife. Rooms were clean and very spacious. Bathrooms were clean but looks old. This hotel is located away from city center so rate is little bit cheap. There is Boston Pizza in hotel premises and they serve good food...More

Thank prasencallsu28
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 15 July 2015

Thank you for taking the time to review our hotel on TripAdvisor. Our guests’ comments are very important as they give us the opportunity to improve ourselves. We are happy to hear that you liked your stay at our hotel. Our guests generally appreciate our...More

Reviewed 8 July 2015 via mobile

The beds and bathroom were clean and comfortable and the decor updated. However we had no window which made the room super dark. The front desk staff the night we checked in was having what appeared to be a temper tantrum and paid very little...More

3  Thank Alison M
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 10 July 2015

Thank you for taking the time to write a review on TripAdvisor. We are glad that you liked many aspects of your stay at our hotel. First off, we are happy that you found your room clean and comfortable and that you liked the updated...More

Reviewed 30 June 2015

Stayed there one night on June 28th. Service was okay. I notice the personnel spoke English to a customer and I appreciated they made an effort in speaking English (I speak French. The Nordic spa was definitively a plus for me and my friend as...More

1  Thank Jenny T
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 2 July 2015

First of all, we want to thank you for taking the time to write a review. We are glad you enjoyed your stay at our hotel! We always try to respect our customer’s demands as best as we can. We are happy you enjoyed your...More

Reviewed 26 June 2015

Nice hotel, nice rooms, comfortable beds. Good facilities and complimentary breakfast. Nice and quiet, so had a good nights sleep. Only stayed for one night and enjoyed it. There was nothing I didn't like about it.More

1  Thank Pam E
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 30 June 2015

Thank you for taking the time to write a review. We are glad you had a nice time at our hotel! The most important thing is to have a good night’s sleep when you are away from home. That is why we make sure to...More

Reviewed 25 June 2015

Stayed here for one night as part of a 3 day tour from Toronto to Montreal. While we were waiting for our tour guide to hand out our key cards I was able to use the hotel computer that were located in the lobby. The...More

1  Thank Michael L
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 30 June 2015

Thank you for taking the time to write a review. We are happy to see that you had a nice stay at our hotel! First, most of our customers enjoy our indoor pool and spa. It is a nice area to relax and enjoy your...More

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Best Value Properties in Quebec City, Canada
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$71 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (144)
Room & Suite (69)
Pool & Beach (11)
Dining (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Caton D
8 December 2017|
AnswerShow all 3 answers
Response from Geneviève M | Property representative |
Hi, to book a room, you must be over 18 and you will need a credit card. Thank you and have a great day!
0
Votes
Danika A
28 December 2016|
Answer
Response from TommyBernier1 | Property representative |
Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
0
Votes
Google Translation
Grnevieve
7 October 2015|
AnswerShow all 2 answers
Response from TommyBernier1 | Property representative |
Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
0
Votes
Room Tips
"Ask for a renovated room."
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"Avoid 248 to 256. Bar under"
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"There are floor level rooms and rooms with balconies that give a view on the pool area."
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"Ask for a room in the renovated section"
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