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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
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    2017-10-01 2017-10-02
    US$150
    US$77
    SAVE US$73
    US$110
    US$110
    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
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    Overview
    • Excellent12%
    • Very good27%
    • Average30%
    • Poor17%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Hilton Quebec
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    #34 of 102 hotels in Quebec City
     
    Hotel Le Bonne Entente
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    Best Western Plus City Centre/Centre-Ville
    1,399 reviews
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (424)
    There are newer reviews for Hotel Universel Quebec
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    21 - 25 of 198 reviews

    Reviewed 3 April 2017 via mobile

    I booked a room at this for me and my boyfriend as our birthday getaway from the city and for a standard king we really like it! It was clean and everything we needed was there. We enjoyed it very much especially the pool. The...More

    Thank Chanthima D
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 5 April 2017

    Thank you so much for taking the time to share your satisfaction concerning your experience at our hotel on Trip Advisor. We are truly happy to see that everything was perfect for your birthday getaway and that you fully enjoyed your stay with us! It...More

    Reviewed 20 March 2017

    One night coming back to my room ( was near a escape stair way leading outside )I saw the emergency door open ,to my surprise ;no alarm and nobody in sight .I closed the door and I went to the front desk to tell them...More

    Thank Stephen G
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 21 March 2017

    Thank you for taking a few minutes to write your comments on Tripadvisor. For the emergency alarm, maybe our employee did not inform you properly. We are currently doing a lot of renovations in the hotel and the workers go through that door really often....More

    Reviewed 15 March 2017 via mobile

    I was looking for an hotel in Quebec city and was attracted by the nice pictures...For once, I forgot to check the reviews. The room are dirty, ugly and service was bad. They had no water bottle available. They pretend to be a 3 stars...They...More

    Thank mibl06
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 17 March 2017

    We are truly sorry to read that our hotel has not fully met your expectations. It is not in our habits to offer an experience like the one you describe. Let us assure you that the cleanliness of establishment is a priority for all our...More

    Reviewed 16 February 2017

    What a great place to relax! the hotel in located in Sainte-Foy. The atmosphere was wonderful. After a long day of walking around and touring the city, we winded down at the pool area. They have a Nordic Spa in the pool area for everyone...More

    Thank cbot2ni
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 17 February 2017

    Thank you so much for your wonderful review on Tripadvisor, we really appreciate it! It is always a pleasure to know that our guests have fully enjoyed their stay. Our pool and spa area is quite recent, so we are glad to know you and...More

    Reviewed 7 February 2017

    The photos have some close and creative cropping - you can't say they lie- they just are not totally true. When we arrived we came to an overworked check in clerk who in a bit of time got us checked in. The hotel - and...More

    Thank DJ-USA
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 8 February 2017

    We are truly sorry to read that you did not fully enjoyed your stay with us. We are disappointed to see that our rooms did not meet your expectations. However, we do believe that the pictures on our website do represent the state of our...More

    Hilton Quebec
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    Best Western Plus City Centre/Centre-Ville
    1,399 reviews
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    Hotel Cofortel
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$78 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, TravelClick, Orbitz, Booking.com, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Universel Quebec Quebec City
    Add Photo Photos
    Traveller (126)
    Room & Suite (52)
    Pool & Beach (10)
    Dining (7)
    Hotel & Grounds (98)
    Bathroom (13)
    Business Centre & Event Rooms (6)
    Nearby
    Best Western Plus City Centre/Centre-Ville
    1,399 reviews
    5.08 km away
     
    Hilton Quebec
    2,772 reviews
    5.52 km away
     
    Hotel Cofortel
    547 reviews
    5.75 km away
     
    Hotel Le Bonne Entente
    673 reviews
    4.07 km away
     
    Nearby Restaurants
    Matto Sainte-Foy
    68 reviews
    .72 km away
    Cafe Au Temps Perdu
    63 reviews
    .77 km away
    SHAKER Cuisine & Mixologie Ste-Foy
    61 reviews
    .27 km away
    Boston Pizza
    55 reviews
    .03 km away
    Nearby Attractions
    Chutes de la Marmite
    5 reviews
    1.46 km away
    Jardin Botanique Roger Van den Hende
    25 reviews
    1.35 km away
    Salle Albert Rousseau
    9 reviews
    .51 km away
    Le Pub universitaire
    11 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    Danika A
    28 December 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    7 October 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    JandDLondon_Ontario
    8 July 2015|
    AnswerShow all 2 answers
    Response from Tommy B | Property representative |
    Hi, Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
    0
    Votes
    Google Translation
    Room Tips
    "go somewhere else , allez ailleurs ;)"
    Read review
    "Ask to see the room. They are not egal."
    Read review
    "DO not be fooled by the pretty pictures of the tropical garden, this place is a dump"
    Read review
    "Top floor (4th)"
    Read review
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